Not sure how reviewer Doug had that experience. It was posted over 3 years ago, so I guess they…read moreworked out any early kinks. I wanted contacts for use with my virtual reality headset and hadn't used contacts for over 20 years. After a brief wait, I received an efficient expert-level exam and smart conversation with Dr. Brandys. Nice dealing with someone who has personality. The optician's were all great afterwards too. I have 3 sample packs of contacts to try so we get the best match for my VR unit. He gave me near, far and mono lenses and I didn't need to buy any until we figure out which are best. On top of that, everyone was operating with good cheer in what is clearly a healthy work environment. Great find!

This whole office is amazing. They always make me feel so welcomed and supported. Dr. John has been…read moremy doctor for 10 years now! He is the best of the best. Never want to leave this place.

I just moved to Lemont and needed a new eye doctor and new glasses. I stopped in Target to make an…read moreappointment and they had a cancellation and were able to take me right then. The doctor was very professional and thorough. The staff that helped me select frames were awesome too. They accepted my insurance and the price was not too crazy. I highly recommend.

Always professional! They also adjusted my sunglasses which were purchased from another location…read more Great job! I always return every year.

Optical Department and Practice Manager not good. My daughter went here to see Dr Flora- he's…read moreexcellent. well then she went to optical to order her prescription sunglasses and when she was called to say they came in and got there to pick them up she realized there wasn't any prescription in the lenses. she was told they were Plano. now she's had glasses since 7 years old so why would she do that? well she didn't. the office messed up and said there was a glitch in the system with the script. The Optical employee told her that she would call her back by the end of the day (Monday) well that never happened. then I tried calling for her Tuesday & Wednesday and no one answered the phones and no one returned the voicemails. Finally the Optical employee called me back to tell me that the Manager would call back by the end of the day, guess what that never happened either. So then I decided to call and scheduling service answered my call and send an email to the district manager about our problem and that noone was calling her back and she needed the prescription put in the sunglasses. Well SURPRISE my daughter got a phone call from the manager saying that she's refunding everything and that her and my family aren't welcomed back there anymore.My Daughter mentioned to the manager that she's been waiting for her to call her since that's what we were told from the employee and the manager told her that she had no idea that she was suppose to call her back. Now why would the employee say that? My glasses were suppose to be coming in next week and she said she cancelled those also. Then we were told that supooosedly we weren't supposed to be seen there for the past year which I think is a lie. The office probably got in trouble or maybe the district manager doesn't care either because the District manager hasn't even called us to discuss any of this because she should know how patients are being treated. people pay a lot of money for Frames etc there and orders should be treated better. Phone calls should be returned. It's very poor customer service. My daughter took her prescription to our previous eye Dr optical office and they filled it immediately and said they don't even know how it was put through without a prescription. This Optical office has gone down hill since Dr Forzley retired and the office is still the same behind the desk and Optical as far as customer service, it's HORRIBLE. See the eye Dr's for your exam but take the business elsewhere for prescription. I'm shocked people still continue to go back after all the bad reviews I see about the optical and customer service part. It also says alot that the District manager doesn't care enough to even call to discuss what has happened instead of just hearing what the office is saying because they want to cover themselves so they don't get into trouble. I am happy that we will be back at our previous Office for Optical needs since there is no issues there with orders but fortunately we can't see our eye dr here anymore.

They are GREAT! No complaints. Very caring and understanding! They listen to your concerns!read more

Dr. Kos is simply the best. She had a detailed, thorough and interactive discussion with me about…read moremy prescription, my eyes, and how best to take care of them. I cannot recommend her enough.

Dr Kos is simply put...the BEST of the BEST. She is the most thorough provider that there ever was…read more She listens to you as a person and is determined to help make the right choice for you as a person. HIGHLY HIGHLY recommend.

Wow!! Color me impressed. The staff is great, informative and helpful. Dr Tahir is exactly the kind…read moreof person who should be a doctor - knowledgeable and reassuring and kind. Nancy is an absolute delight - I felt like my best friend was helping me pick out my glasses. I highly recommend this office! Oh yeah, as a bonus they have the coolest fish tank I've ever seen in real life.

Do not go here to get contacts. Their customer service is lacking and explaining policies does…read morenothing. They have no problem charging customers over $500 for prescription even after you questioned them while you were getting them only to be right all along. Trying to talk clients into getting contacts over glasses is a rip off. The contact class is a ripoff. Just another way for them to get money from you.

I had an amazing experience with Ashley, she was SO HELPFUL, PERSONABLE AND NICE to speak to over…read morethe phone. She was a breath of fresh air compared to my last eye doctor. My daughter and I just transferred this year and already I am SO happy we did. The doctors, the staff, everyone is so nice to work with. If you are looking for a new eye doctor office, this is the one to go to, look no further! If I could give more stars I would! 20/10!!!!

Great service. The staff was super efficient, friendly, and knowledgeable. Upon arrival I was taken…read moreback for my exam within 5 minutes. The equipment was thoroughly cleaned prior to my using. Dr. Steve Bubanko is so informative when going over your results. The eyes and the mechanics behind them are truly fascinating. Afterwards he suggested I might be interested in progressive glasses. He explained how they work but he did not push or pressure me into my decision. When I did make that decision to give them a try, the ladies up front were so helpful. I must have tried on 10 pairs and the ones I did try on, they set aside to sterilize later. On a side note, I have a special needs son that has gone in to see Dr. Bubanko years ago. Steve's patience and caring was nothing short of amazing. There can be no other eyecare facility as great as this one.

I'm always amazed at the quality and care of Dr. David Morimoto. He and his Partner Dr. Aras Zlioba…read morehave put me at ease. Having the pain of a corneal abrasion is the kind of pain I wouldn't wish on my worst enemy. They immediately recognized it and treated my injury and Dr Morimoto saw me on his day off just to be sure I was healing properly. I am so grateful and humbled by the care and attention they have given me. They are truly Doctors in the sense of "do no harm" always worried about my comfort and care. I cannot endorse a more deserving pair of Doctors than Dr. Morimoto and Dr. Zlioba Thank you! Thank you! Thank you!

FANTASTIC!!! He pulled out my molars a couple years ago. Great staff! I heard from a lot of…read morepeople around the Joliet area that this was the guy to go to and they were right. I would very highly recomend them!

I made an appointment for my sister and I for our overdue eye exams. It was definitely much needed…read more My sister hadn't been there in 8 years so she had to fill out new forms. I was immediately taken back for the eye puff test and then got seated on the exam chair. My sister was quick with her forms so we ended up pretty much doing the appointment together at the same time. Good news is that my vision improved but the bad news is that my near-sighted vision is starting to go and she mentioned the bad "B" word - Bifocals *gasp*. I guess it all comes with age and there's not much we can do. I got fitted for glasses and contacts and they told me about the different rebates available for contacts. Dr. Wojcik was awesome as per usual and adds a feminine touch to the place compared to how I remember it from when I was a kid and saw her dad. I'm grateful that she's able to keep the family business going and she definitely has our loyalty! This is a great spot and we highly recommend this family business.

We are in town for a basketball tournament. My child's glasses were knocked off and needing…read moreadjustment. The lady who met me at entry was very welcoming and quickly adjusted the glasses. She refused money for the work. We are very appreciative of her kindness and would use this business if we lived closer.

Dr Murchison is a kind, caring, wonderful Dr and a great listener. You are in great hands with Dr…read moreMurchison and her staff.​

Looks like I need to update my review. I have been going to…read morethis establishment for approximately 3 years. They have 2 locations, one in Lemont and one in Downers Grove. Apparently the "office visits" are in Lemont and the "testing equipment" is in Downers Grove. This past week I drove out to Lemont for my annual appointment, that I made 6 months ago, while standing in the Lemont location, complete with a reminder card since they do not perform reminder calls, text or emails. When I arrived the office was dark so I called the main number. The receptionist who answered told me. "Lemont is not open on Mondays. Your appointment is in Downers Grove." Mind you, I live in DG so would have been more than happy to not have driven to Lemont, IF someone would have told me the appointment was for testing not an office visit. Even my appointment card says nothing about "testing in DG". I asked, "So I suppose I need to reschedule?" To ad insult to injury, the receptionist says, "Yes. The soonest I can get you in is the end of April." That is 8 weeks out from the missed appointment, that I do not feel was entirely my fault. My time is valuable, too. I'll be finding a new ophthalmologist.