Went for my first visit, the staff,the Dr were all great. Everything was thoroughly explained to…read moreme. When I was choosing my glasses, Melissa was VERY Helpful, kind, and never once rushed me. I think they are are a bit pricy, even with my insurance my my visit, including everything plus contact lens fitting, not purchasing contacts at this time but did get glasses, my portion was $750. But I am over all pleased and I will recommend the office to others.

I have been a long time customer for over 20 years. I have brought my children up coming to this…read moreeye doctor facility and I myself was a patient of Dr. Michelle Millard. Went there 2 years ago and found out she was not longer there. Fast forward to today, i was trying to book an appointment to get a basic eye exam and while doing so, I called, the phone rang twice, phone picked up and i was tossed on hold without being asked if it was okay for me to be placed on hold. I'm extremely disappointed with the customer service at this office. The staff is ratchet, unprofessional, dismissive, and made no effort to communicate clearly or respectfully. A medical office should make patients feel supported, not ignored. I won't be returning and cannot recommend this place to anyone. Honestly the only thing missing is the staff members wearing bonnets and coming in with their house slippers.

We absolutely love Moses Eyecare Center! I can't recommend them enough…read more When my son was in preschool, he got wood chips in his eye. I called, and they were able to get him in right away. They were incredibly patient and kind with him and made what could have been a scary or traumatic experience feel calm and stress-free. Now that he wears glasses, they continue to do an amazing job with him every time we're there. I'm also monitored closely because of concerns with my optic nerve, and I have always felt like I'm in great hands. They are extremely thorough, take the time to explain everything, answer my questions, and never make me feel rushed. From the way they care for my son to the care I receive myself, I trust them completely. We are so grateful for the wonderful care our family has received at Moses Eyecare Center!

Took my sister there, was recommended by her nurse practitioner. They were very thorough, asked…read morealot of health questions to see what all was needed. They have technology that I never knew existed. Doctor was excellent and so was everyone we made contact with. Got two pairs my sister could afford and they came in about 2 days. Very caring people! Highly Recommend!

I like this location, great service, and walk ins are welcome too…read more Here's the skinny: Glasses galore for any budget. Clean exam rooms and front store. The Optometrist didn't use a lot of "big words" They got my contacts and glasses quickly, I ripped a contact, they gave me 2 free! Here's the fat: I went in for a long overdue eye exam, like 2 or 3 years overdue. On sale glasses are @29.00 including tax... n that's not just for frames. It includes lenses! Awesomeness! The whole place is spotless. Displays are all neat and arranged, exam rooms are immaculate and even the trash cans look like you can eat out of them... During my exam, the Doc. was really easy going and explained things with an air of confidence yet, they didn't use any "big words" to make them look all important lol. I thought they were pretty great and the exam was quick, barely any wait for the Optometrist to see me. It only took about a 4 days or so for my contacts to come in, and about a week for my glasses. During that time I was wearing the trial contacts. One of them ripped and I called to see if they'd give me another left contact until the ones I ordered came in. I went in, they had 2 each of left and right contacts that they said I can take. How's THAT for service?! I love this place, definitely going back for my check ups and anything else Eye related. SYOY

Kudo's to the Doctor to the Sales Staff to the Receptionists to the Cashier. All were…read moreknowledgeable and professional, especially Phylintress who took her time with a picky customer all the while smiling.

EXAM: As a new patient, my visit was professional and…read moreenlightening. All procedures were explained to me. Mu tests results were presented to me with total clarity. FRAMES: The choices for frames were amazing! I really liked the styles and team in that area will guide you to decipher your choice of frames.

I chose a pair for everyday wear, and an additional pair for prescription sunglasses…read more While getting the order ready I was told that the mirrored lens color we had been looking at for the selection process wasn't in-fact the brand/color that would be used for the sunglasses. I was presented with new samples to choose from. The staff started the order process. Then we went through the order for the everyday frames and prescription lenses (I've worn glasses for 35 years and get new frames annually). As always, I requested non-glare lenses and a scratch-resistant coating, etc. Now, typically, in all my previous experiences at other eye care offices, the team takes numerous measurements so the lens and prescription can be made properly. Well, not at Davis Eyecare. A simple glance by the technician, who then stated to her team member, "2cm." Both frames. I was asked to pay half ($375) to start the order. I received a call that my glasses had arrived and were ready for pick up. To my disappointment, the sunglasses with the purple mirrored fronts didn't have purple mirrored fronts. The staff shrugged it off while admitting they had noticed that too. After discussing, they told me that they would send the sunglasses back along with the sample lens. We moved on to the everyday glasses. Upon trying them on, I immediately noticed that they seemed foggy. Not dirty, but almost a film. I also felt that the glare was significant. After being told it was just me and/or their office lights, I felt pressured to accept glasses to "try" for a few days. When I asked what would be done if I were still having issues with them after a few days, the response was noncommittal. I then asked specifically whether, at that point, I would be given a refund, and the answer was essentially, "Jason would need to decide." I decided not to leave with either pair and asked for a refund. The staff said they would notify the appropriate people at their Oak Lawn location. I thanked them and asked if I would get a call or who I could follow up with, and was told Karen. 2 hours later, I called to follow up with Karen, who knew nothing about the situation or the refund. She told me that Jason might know about the refund, but Jason was currently on a call. Karen assured to call me back within ten minutes. 2 hours later, I realized that I had not heard back and decided to call Oak Lawn again and asked for Jason. Jason started the conversation by telling me he did get the message and that he has been busy dealing with stuff all day before launching into: - he's going to have to deal with the staff; they should have inspected my order. Jason himself has very high standards because he, too, is a consumer. - he personally knows the guy in NY who runs the lab where my lenses were made, and he was reaching out to find out what happened. - his hands are tied in terms of refunding my money since they were made for me (but Jason, they were made incorrectly) - he's a victim too; VSP mandates price and where the lens is made. It's unfortunate, but they took all the money I paid him to fill the prescription. All while restating how he handles these calls all the time. I interrupted Jason as he started to reiterate all the above points and told him directly that I wanted a refund, since they were unable to make either pair correctly and had zero interest in going around in circles. - Jason has his hands tied. VSP makes the rules. - Jason "doesn't have time to deal with this anymore" and tells me to call VSP. So, 10 minutes into excuses, Jason makes his first real suggestion: reach out to VSP. Not that he will facilitate this, but that's what I could do if I weren't happy. - then Jason blurts out "fine, I'll refund both glasses even though I'll need to eat some of it." - Jason tells me he needs my debit card over the phone. After pushback, it was agreed that I would return to the Orland location, and they would use my card to process my refund. On the way to the office, I call VSP, explain the situation, and request that, once I get my refund, I be allowed to use my insurance at another practice that can scale to fill my order. VSP immediately agreed and expressed its disappointment in the provider's stance on the situation. They told me they would reach out to Jason and ask Davis Eyecare to release the insurance claim so I could use it elsewhere. An hour later, VSP calls me back to let me know they spoke with Jason, who acknowledged they were issuing my $375 refund (which they did), but refused to release the insurance claim. VSP acknowledged that this was out of spite and uncommon. Essentially, Jason felt that my expectations of getting what I paid for were unreasonable. And my insistence on a refund was worthy of retaliation - hence the insurance claim not being released. Fortunately, VSP made it possible for me to bring my business to a reputable company - and they will honor my coverage with or without Jason's blessing.

Very Very professional, I would recommend it highly. I have been going there for years and the…read moreservice has not changed at all. The staff is very helpful, had been going there when Dr. Hoffman and Gomez were there together, before Dr, Hoffman retired. Dr, Gomez is very Through and explains everything in deals and answers all your questions.

If you are looking for a professionally run office with knowledgeable staff who put the patients…read moreneeds first, then keep on looking. I have a mail in prescription service which requires all information to be written according to law on the prescription itself. The little girl who is the receptionist told me that she used to work in a pharmacy so she knows more than the pharmacist at BCBS and that he could just call her to find out what the doctor "really means" to say on the Rx. I called my real doctor who wrote the Rx correctly the first time without any input from me.

I love my optometrist. Both Dr. Schillman and Dr. Politza are very thorough and patient. The staff…read moremembers are very professional and friendly and are knowledgeable to my optical needs. I am a self paying patient that lives quiet the distance but it is worth the drive. My family and I will always be loyal patients.

I only trust Dr. Schillman and Dr. Politza with my family's vision care. They are very…read moreknowledgable, professional, and compassionate. They also have a very caring and skilled staff, and a huge selection of frames. I've heard that patients who have moved far away still come back every year for their eye exam here. You can't beat their service and skill. I'll never trust our eyes to anyone else.

Molenaar Eyecare Specialists was where I first got an eye exam and glasses, when I was a child,…read moreback in the 60's. When contact lenses became available, they were the ones who fitted me for my first pair. I was a patient for years. I moved out of the area for some time, and recently moved back. I had no doubt in my mind about where to go for my eye exam. Their service is still as professional, thorough, and friendly as it always has been, from the beginning. I was very pleased with my exam and new glasses, and highly recommend them.

The exam doctor and assistant technicians were very good. I found the exam to be very thorough. The…read moreperson in the eyeglass department was not willing to look at the paper prescription to give a quote on the eyeglasses, which I found inconsistent with the other excellent service provided.

Wendy is very rude and arrogant. Not much selection of frames. Building is very small. Gaillard…read morestaff is much nicer, more professional. The building is larger, more room for patients, and a much larger selection of frames. They also offer a better deal on frames.

My stepdaughter gets her glasses here and they are very cute. She says the doctors are nice and…read morethey have a big selection of frames.