Our family loves Balogh and Cedarstaff!…read more My husband sees Dr. Cedarstaff and prefers his blunt, to the point demeanor. My two boys and I see Dr. Balogh and enjoy gentle touch. She is so great with my kids, always addressing them directly with questions. They are both great doctors who are thorough and nail prescriptions the first try. Don't believe the one star review on here. Feels like they were taking their bad day out on a great pair of doctors which is unfair.

I have two bad astigmatisms and Dr Cedarstaff has been the only doctor in my 32 years of wearing…read moreglasses that could get my vision correct. Everyone has always been super kind and curtious too.

Went for my first visit, the staff,the Dr were all great. Everything was thoroughly explained to…read moreme. When I was choosing my glasses, Melissa was VERY Helpful, kind, and never once rushed me. I think they are are a bit pricy, even with my insurance my my visit, including everything plus contact lens fitting, not purchasing contacts at this time but did get glasses, my portion was $750. But I am over all pleased and I will recommend the office to others.

I have been a long time customer for over 20 years. I have brought my children up coming to this…read moreeye doctor facility and I myself was a patient of Dr. Michelle Millard. Went there 2 years ago and found out she was not longer there. Fast forward to today, i was trying to book an appointment to get a basic eye exam and while doing so, I called, the phone rang twice, phone picked up and i was tossed on hold without being asked if it was okay for me to be placed on hold. I'm extremely disappointed with the customer service at this office. The staff is ratchet, unprofessional, dismissive, and made no effort to communicate clearly or respectfully. A medical office should make patients feel supported, not ignored. I won't be returning and cannot recommend this place to anyone. Honestly the only thing missing is the staff members wearing bonnets and coming in with their house slippers.

Been going here for the last 5 years. All good except for the last visit. The staff needs to…read moreimprove on billing as I was asked to pay more after I already paid in full upfront for the two glasses I purchased . Second time I was asked to pay an additional $75 and come back a third time with another $90 request. Mind you my insurance has never changed . Sounds shady and lack of a knowledgeable staff is costing $$$ . Just get it right the first time!

I have never had glasses so this was a very new experience for my daughter and I. My daughter was…read morerecommended by the school for an exam. I went off my insurance list. They are close to home. There was no wait time at all everyone was very friendly and very good with my daughter. The exams were fast. They were very through. I has a great experience and I highly recommend Advanced Eye Care.

I have been "Seeing" Dr. Mansueto for a few years now - and ever since my diabetes diagnosis, he…read morereally stepped up his game to ensure I was taken care of - seeing me several times after diagnosis and then on a regular basis treating my eyes like he would take care of his own. His office is a well oiled machine - so efficient - and such great care - I have never felt like I was a "GUEST" more in someone's home than being in his office. The way the staff treats you is so reassuring in making you comfortable. Every single person asks if you have any questions - they just don't take care of your needs - they anticipate your questions early on so you are well educated and prepared. From contact lenses to glasses and everything in between - this is a top notch facility. I can't say enough good things about Dr. Mansueto and his staff - truly excellent in my book - always look forward to his appointments! Thanks for always taking care of my needs and putting me at ease. Appreciate everyone. YOU ROCK!

Superb , Thorough service . For years I've struggled seeing correctly and have been to a few DR's…read morebut they couldn't get it right. Dr.Mansueto got it right and I've never been so happy . Thanks for the whole team ! Class act

The office is clean and welcoming. Staff helped accommodate my availability as well as pleasant and…read moreprofessional. Dr. 'K' took time to explain all aspects of the eye exam. Definitely a place where I felt valued and welcomed. High five!

I've been here 2 or 3 times now. The first time I got an exam and glasses. They were so kind and…read moreprofessional. They explained everything to me in detail which I greatly appreciated. This last time I went in for a contact lens fitting. They got me in the day of and it was a super quick appointment. I love how there's little to no wait time here and how friendly everyone is.

Very pleased with my experience here. I am rather apprehensive when having to dig deep into my…read morepockets for medical expenses. Additionally you never know while hearing the 1 or 2 how about now 1 or 2, if the staff really has your interest at heart. My experience here exceeded my expectations. It was very comfortable throughout the entire process. Dr Gordon was informative and personal. I let my guards down and trusted his recommendations. Quick turn around time on my new glasses. Very pleased thus far.

Dr. Ferguson and the staff are super helpful. I even moved my Mom over to their practice. For…read moreyears, I would pick glasses that I liked but didn't look good on me. Their staff is helpful, and I have started toward glasses that are the right size and look good. They helped me understand my Mom's Medicare diabetic visit and what is covered by her insurance. Over the years we had double coverage. The staff navigated and explained the pros and cons of the benefits of each plan and helped us use the most cost-effective options from each of the plans. They have fixed my kid's glasses countless times for free. They are the best.

I have been seeing Dr. Ferguson for the past 12 years and think he is an incredible doctor;…read morehowever, his staff is terrible. His staff is rude and for the past year and a half I've had nothing but problems with them. Today I had the most appalling experience with the staff at this eye doctor office. I called to ask if I could get a free contact lens because my order won't be delivered until Tuesday, and today is Friday. I explained that I couldn't see while driving and needed the contact lens urgently. However, the staff member who answered the phone was incredibly rude and dismissive. Instead of showing any empathy or understanding, they spoke to me in a condescending and patronizing tone, telling me that I should have planned better and had gotten my glasses updated even though it took 20 phone calls to get my contacts ordered. They made me feel like I was a burden to them and that my situation was insignificant. I couldn't believe how unprofessional and callous the staff member was. Their lack of empathy and understanding was truly shocking, and I was left feeling frustrated and disheartened. I will never return to this eye doctor office again, and I strongly advise anyone looking for eye care to avoid it at all costs. The staff's lack of respect for their patients is completely unacceptable. I have multiple stories about this office, this was just the cherry on top

Very happy with this practice. I went to Hammond office. My first visit one year ago examination…read morewent well. But had a hard time with my new prescription. Went in for adjustment. Dr who I saw was not there so another Dr came out to look at my glasses and adjusted prescription. And that was Dr McBurnie. I was grateful to him for fixing my prescription. It was the first time I had bifocals. I made my yearly examine with Dr McBurnie. He explained everything about my eyes and results on tests and how my diabetes effects my eyes. I have never had a doctor who explained so throughly. The office staff are so kind and friendly. Exceptional clean office. Do I recommend this place? Definitely yes yes yes. I am so happy with my glasses and now I can read everything!!!! Especially on my job which I do a lot of reading. So I say, thank you, thank you Dr McBurnie. It feels good to finally be able to read everything because of you. Your the best!!!!!

SCAMMING OLDER PEOPLE. They state they are "people-first" but take advantage of older people. First…read moreoff, they state they provide spanish speaking translators, the patient was not provided a translator. He was told to sign things and add-ons for glasses that he had no idea what he was signing for. When we tried to get the money back, they stated they would not give any kind of refund and that IF HE DIDN'T UNDERSTAND HE SHOULD HAVE COME WITH SOMEONE..... I understand that he may have needed someone with him, but not everyone has the luxury of living in the same state with their parent. Does that mean they are not allowed to get proper healthcare because they don't have someone else to hold their hand? In regards to the 400 dollar glasses that he is unable to return, they gave it to him and he stated his vision was ten times worse, they stated they'll take them back and fix them....how is a brand new set of glasses worse than his current set? Anyway, I don't recommend coming here or to any Moses Eyecare places, especially if you are over a certain age.

The entire staff is very friendly and helpful & Doctor makes sure that you understand what he is…read moreseeing. They have a Great selection of glasses and will also assist to fit your Budget.

Let me tell you about a situation that occurred. This…read morecomplaint is from the family!!!!! On April 27, 2023, our 93 yr. old grandmother along with her caretaker, came to this establishment for an appointment at 12pm. They were dropped off by a medical van transportation company (as she is in a wheelchair). Well, a situation occurred with the transportation company as there was a delay in picking them up. I got involved all the way from Georgia to see what the heck was going on. After family members made multiple calls to the transportation vendor (company that dispatch out), I actually spoke with the driver who transported her there and she was actually stuck in Illinois. Even though, a lie was told earlier to her daughter that it would be 45 minutes to a one hour (which they should have been picked up by 2-2:30pm); it was going to take her more than 2 hours to get back. I call the vendor to see if they had emergency back-up to pick up our grandmother and as with everything else, they didn't have another van that could come and get her as it would still take one to three hours if she was pulled from the current driver and placed with another company. So that left us with having to find someone else to come and sit with my grandmother as her caretaker got off at 3pm. However, what I didn't know is that this business also closed at 3pm. Now, what behooved me, as I made arrangements for some other family members to come and sit with our grandmother and one to take the caretaker to her car, this freaking business put our grandmother and her caretaker out of the establishment at 2:55pm because they promptly closed at 3pm. WHAT FREAKING BUSINESS YOU KNOW THAT WOULD DO THIS TO A DEFENSELESS 93-YEAR-OLD MOTHER, GRANDMOTHER, and GREAT-GRANDMOTHER??? Let me ask a rhetorical question: Dr. John Czaja, Dr. Katie Fesko, Lynette, April, and any other employees that were there, you mean to tell me that neither one of you all could have waited past 3pm, to ensure that our grandmother, who WAS supporting this business, was picked up safely? Whoever worked this pass Thursday, you all left them outside and walked to your car like you didn't have a care in this world. This is not over, and you will never, ever, do this to another person. I just wonder if it was a person that LOOKED like you would you have done this? Our family didn't appreciate how this situation occurred. As a person that has been in the customer service business for over 30 years NEVER in a million years would I have done this to someone supporting a business that I worked for. You all have left a bad, foul, taste in our mouths. Keep in mind that other people that made ride medical vans to your establishment that anything can happen, that the patient coming to see you has nothing to do with. However, as a business that's been serving the community as your bio states for 20 years, you absolutely didn't show compassion nor show a great relationship to our grandmother. This establishment owes our mother, grandmother, great-grandmother an apology for what was done. Keep in mind the golden rule: Do unto others as you would have them do unto you!!!!!!!