I've been going to this place for years (since 2003) & I have noticed in the past 2-3 years, it's…read morereally gone down hill. My family & I went for glasses & contacts in November, my 6 year old daughter was going for her first exam ever & was very nervous & scared. The doctor (Dr. Jeffrey Troup) was very impersonal, he didn't even explain what he was doing before he did it. My daughter was shaking & very uncomfortable. It really doesn't take much to take the time to explain what you are doing, why you are doing it or to say ANYTHING at all to a young patient. When my husband & I had our exams, he really didn't speak at all to us either. Of we asked questions, very short answers given like yes or no. The ladies in the office are very kind & helpful. Really great ladies. However, when it came time to pick out glasses, that's where we ran into problems. They had a VERY SMALL children's selection to choose from. My husband had a hard time picking out glasses as well, he had a hard time finding a pair that would fit his head. I found glasses with ease BUT when I went to order my contacts, the trial pairs were not in stock. So I had to wait 1-2 weeks for that to come in. (I live an hour away so not a quick commute for me) After I picked up my trial pair & came in for my check up I was to pick out my colors for my contacts, something they were aware of. When I get there & start looking at the color chart they inform me that they no longer have those colors or the brand but instead have another so they pull the contacts out of the box, only to inform me that they don't have a good portion of the colors in stock to show me. So, I then had to wait an additional 2 weeks for the color samples to come in. Once I decided, I placed my order immediately. A little over 2 weeks later I haven't heard anything so I call in only to be told my contacts were on "back order" & wouldn't be in for another 2-4 weeks. Which I felt like was something they could have told me. Conclusion being, doctor is horrible with kids, very impersonable, they don't keep up with keeping the office stocked & if you're wanting quick results, this isn't your place. I went early November and I didn't end up being done with it all until January 13th. So about 2 & a half months.

Contrary to other reviews, the staff was great and doctor was thorough. The staff was friendly and…read moreextremely helpful in helping me pick out frames. Two pair-regular and sunglasses were ready within a week. Prices are very reasonable and they worked with my insurance. Dominique went beyond the norm and was fantastic to work with. two other family members switched to Longe after my praises and we will continue to be patients and spread the word about Longe Optical.

I have been a long time customer for over 20 years. I have brought my children up coming to this…read moreeye doctor facility and I myself was a patient of Dr. Michelle Millard. Went there 2 years ago and found out she was not longer there. Fast forward to today, i was trying to book an appointment to get a basic eye exam and while doing so, I called, the phone rang twice, phone picked up and i was tossed on hold without being asked if it was okay for me to be placed on hold. I'm extremely disappointed with the customer service at this office. The staff is ratchet, unprofessional, dismissive, and made no effort to communicate clearly or respectfully. A medical office should make patients feel supported, not ignored. I won't be returning and cannot recommend this place to anyone. Honestly the only thing missing is the staff members wearing bonnets and coming in with their house slippers.

Waited 45 days for scheduled appointment, filled out all the new patient forms even tho I've been…read moreto them in past years, left work early to make the 45 minute drive, only to be told I need to reschedule because I was 12 minutes late after being stopped by a 15 minute train. Apparently I missed the deadline by 2 minutes and there was "nothing they could do". I understand I was 12 minutes late, but you'd think they'd take into account I took a half day and drove nearly an hour after waiting a month and a half for the appointment. I will find somewhere else to make my business.

My two young adult kids and I liked our previous optometrist but had to find a new one due to…read moreinsurance changes. I selected Dr. Guadagno based on other reviews, and we've been very happy with the care we've received from him and his staff at Advanced Vision in Schererville. The exams are thorough, and he explains things very clearly. The staff have been great with helping us understand our insurance benefits and with choosing and fitting frames (even better than our former optometrist's staff). We all wear glasses, and we've been happy with the selection of frames and the prices.

Been going here for the last 5 years. All good except for the last visit. The staff needs to…read moreimprove on billing as I was asked to pay more after I already paid in full upfront for the two glasses I purchased . Second time I was asked to pay an additional $75 and come back a third time with another $90 request. Mind you my insurance has never changed . Sounds shady and lack of a knowledgeable staff is costing $$$ . Just get it right the first time!

I was A new patient and I arrived for my appt 10mins early and the door wouldnt open so I thought…read morethat something was wrong with the door so I pulled it didn't relalize that it was locked I saw the front desk staff siting there at the desk watching me .So I went to my car to wait then I saw one of the staff members unlock the door. So I enter the buliding to check in and the guy at the front desk yelled at me for pulling the door Like a child I canceled my appt I have never been treated so bad I would not recommend this office. Also my husband has been to the Griffith office you guys have great customer service skills you Guys rock

From the owner: Not Just Eye Wear, Vision Care…read more Moses EyeCare Centers have provided quality eye care to thousands of patients in Northwest Indiana. By gaining a reputation for caring and thoughtfulness, we deliver the most extensive and up-to-date eye care available. We take pride in having Board Certified Optometrists.We would like to welcome you to our family of patients! We look forward to caring for your familys eye care needs for years to come. Our staff believes in taking the time to understand your concerns and to inform you about your vision and eye health.Whether you are a new or existing patient, our optometrists and skilled opticians provide:Comprehensive eye examsPrimary Eye Health CareLow Vision ServicesBincoluar and Vision Learning DisabilityContact LensesLASIK Consultation

The Eye Doctor was the best, the support staff was terrible…read more their number one goal was to run the bill up as high as possible, when picking out he lenses, when i picked up the glasses they just handed them to me and did nothing else, There should be some type of fitting but they did nothing

I found Vision Boutique by driving through the area. They are an aesthetically pleasing office that…read morecaters to your every need. Dr. Tzanetakos was very thorough in her exam and answered all my questions and concerns. Maggie helped me with picking out my frames and included thoughtful suggestions and opinions leading to my decision. She helped me with pricing and showed me a breakdown of costs and savings, which was very helpful. From the moment I walked in, I was greeted by every staff member and felt welcomed during my visit.

I received a call regarding the review I left, and I want to say that Christina was amazing. She…read morelistened carefully to my concerns and the issues I faced. She's now working to make things right. I just picked up my glasses, which had a lens pop out previously, and they're perfect now. The lenses were completely remade--no more thick, wrong, or poorly notched lenses, and they're securely fitted in the frame. I'm not sure what happened with the initial work, but it was completely off. A big thank you to Lilly as well for taking the time to ensure everything was perfect before I left.

Doctor was very thorough and answered all my questions, area and space is cleaned. The assistants…read morewere very helpful!

I have been "Seeing" Dr. Mansueto for a few years now - and ever since my diabetes diagnosis, he…read morereally stepped up his game to ensure I was taken care of - seeing me several times after diagnosis and then on a regular basis treating my eyes like he would take care of his own. His office is a well oiled machine - so efficient - and such great care - I have never felt like I was a "GUEST" more in someone's home than being in his office. The way the staff treats you is so reassuring in making you comfortable. Every single person asks if you have any questions - they just don't take care of your needs - they anticipate your questions early on so you are well educated and prepared. From contact lenses to glasses and everything in between - this is a top notch facility. I can't say enough good things about Dr. Mansueto and his staff - truly excellent in my book - always look forward to his appointments! Thanks for always taking care of my needs and putting me at ease. Appreciate everyone. YOU ROCK!

Superb , Thorough service . For years I've struggled seeing correctly and have been to a few DR's…read morebut they couldn't get it right. Dr.Mansueto got it right and I've never been so happy . Thanks for the whole team ! Class act

I was given the wrong prescription and had glasses made with the wrong lenses due to their…read moreincompetence. When I called with the issue, they were dismissive and rude stating I was responsible for the replacement lenses even though they had given me the wrong script. I will never go back. Dr Bogart was always wonderful but sold the business and the entire new staff, office and doctor, are totalky Irresponsibl. My exam was rushed and the entire experience was awful from start to finish. Buyer beware.

What an AWESOME visit !!! The whole staff are the kindest, most professional people that I have…read moreever encountered. I was treated as if my concerns mattered, not like I was just another customer to be handle until quitting time. I also met the best optometrist, Dr. Bogart. She took time to explain things and had a great sense of humor. I think, had she been over the care of my vision, from youth, I might have better vision today. Please, let me recommend this doctor and her staff, you will not be dissatisfied. They effortlessly earned that 5 star rating!!!