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    Sears Optical Outlet

    5.0 (3 reviews)
    Closed 10:00 am - 7:00 pm

    Services - Sears Optical Outlet

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

    Sears Optical Outlet Photos

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    Recommended Reviews - Sears Optical Outlet

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    14 years ago

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    MyEyeDr

    MyEyeDr

    (21 reviews)

    My husband, son and I had our appointment for our yearly check up on 4/9/21…read more We were greeted by a young lady who was very courteous and friendly. (Unfortunately, I don't recall her name) She also performed our pre exams before we saw Dr. Jawdi, who was also very professional and thorough. We then met with Geron, and again he was very patient and helpful in making our choices for glasses. On 4/15/21 I received an email that our glasses were ready. We just left the office and our experience today was a terrible one. Elizabeth opened the door, without any type of greeting and in a very upsetting tone asked why we were there. I explained I had received an email that our glasses were ready. She asked if we had made an appointment and I said no,that I was told on our first visit that we didn't need to make an appointment to pick up glasses. She replied, "well you should've made one" and directed us to sit on the chairs, still with a very nasty tone and attitude. She brought out the glasses and kept her nasty attitude throughout us trying on our glasses. Never excusing herself or changing her Nasty tone. I understand that during this pandemic we all are taking precautions and maybe I did need to make appointment, but I was told I didn't have to. Nonetheless, this is not how you treat any customer!!! Elizabeth needs customer service and anger management training.

    I DO NOT RECOMMEND THIS PLACE!!! I took my daughter in for an eyeglasses exam and the Doctor rushed…read morethrough it and didn't seem too friendly towards my daughter. After we received her glasses my daughter complained about her not being able to see okay and she was told that her eyes need some adjustment to the new prescription. After a one day use my daughter complained about headaches, so I called and requested a different doctor to re examine her. Sure enough her prescription was different the second time and they needed to order her another pair of glasses. The estimated time of arrival is a month after her glasses were ordered which is way longer than what they usually take.

    Sears Optical Outlet - optometrists - Updated May 2026

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