"Have a nice life!" Yes, that's the real response I received from the owner of the company when I…read morecalled to get an update on my cab's arrival. Real classy. I am in utter disbelief. I ordered a cab for 9:15-9:30 and called at 9:40 to confirm its arrival since I was still waiting. The person who answered the phone (after two previous calls going unanswered) said that he did not have anything down for that time and that he was the only person there who would have answered the call. I proceeded to provide some detail on the conversation I had at time of booking (it was very specific) and the person said, "I am trying to get you a cab if you would stop babbling." (Direct quote!) In shock, I asked if he was the manager and he said, "No I'm not the manager, I'm the owner!" along with some other incredibly rude remarks and an extremely condescending tone. After that, I informed him that a cab would not be needed after such treatment and he said, "That's fine, have a nice life!" I absolutely cannot believe it. At no point was I rude, condescending, or disrespectful. To be treated so disrespectfully by the *owner* of the company for trying to utilize a service THEY provide is truly shocking. I am appalled and disappointed and encourage anyone trying to use a cab to look elsewhere. If an Uber was available, I would have definitely taken it in a heartbeat but unfortunately none were free at my time of need. I have never been so disrespected for trying to be a decent, paying customer. Never again!

I've been using Green Cab since its inception in early 2008. The owner, Woody, is such a cool guy…read more He started with just one Toyota Prius. I think they have like 3 or 4 of them now, plus a Civic Hybrid. Personally, I enjoy supporting a cab company that tries to help the environment. The rates aren't any higher than the normal taxi goons in this town. I always use Green Cab when I need to be dropped off at the airport. In nearly two years, I've never had a bad experience. To be blunt, there is NO reason to use the other taxi companies in this town when you have Green Cab at your service. They're professional, friendly, and punctual.

Just used iCab a few times for my brother's wedding this past weekend. After the bachelor party, I…read morecalled them up at 2:30 am - they had a clean Ford Fusion on the spot in 15-20 minutes. I also booked transport for my brother and his new wife post reception all the way out in rural DeWitt. They were on time and flexible with a few changes - really making things easier for the newlyweds. Definitely going to plug these folks into my phone for next time I'm back in EL/Lansing.

I called at 10am for a taxi the following morning at 3:40am from Waverly to the Michigan Flyer in…read moreEast Lansing at 4:00am, and they said we were all set and they had my number. I called at 3:35am to make sure someone was on their way and iCab said they didn't have my reservation and no one could get to me in time for us to get to the bus. We missed the bus (which Michigan Flyer credited to a future trip, thankfully!), and our only option to get to DTW was to take a cab, and iCab was the only company that had someone nearby. We ended up paying $125 to get to DTW, and I was furious. Lesson for the future: Look at Yelp reviews first and make at least one confirmation call or make them send me an email confirmation.

He forgot to pick me up on 12/1. Very disappointed. I had to call an uber to be ontime to my…read moreappointment

September 14, 2019 Trip to the MI Flyer in East Lansing from…read morethe Groesbeck area. He was here within 5 minutes. He was very courteous and friendly. Got right out to load my luggage. I felt safe and comfortable during my ride. I felt the cost was fair. I will need to go again in December, I will be calling LM Cab.

So, we've never taken CATA, but we often have a layover from Indian Trails here. It's a pretty…read moredecent bus station with vending machines and surprisingly pretty clean restrooms.

Dog water. Never on time and always an issue.Lat, early there is always something that happens so…read morethey are never on time.

Remember that thing I said about loving public transit? Well in my town it is pretty…read moresucky...although I think it has gotten better over the years. I would rather give it 2.5 stars, but since I don't have much choice in that, it gets two. CATA is our bus system in the Lansing area and it takes you to a good number of places, especially now, but when I was a APWAC (annoying person without a car) it was such a bitch getting around on it. In particular, the South Harrison bus...it was so feckin sporadic!! Some days it would take you like 1.5 hours to catch one stupid bus, some days, 20 mins, and other days it wouldn't come at all. Since CATA took over MSU's bussing system, I think they've become a little more timely, and I'm actually surprised/glad to see that they put a stop on my road (a pretty major thoroughfare in East Lansing), but of course now, I hardly ever ride CATA anymore...

Hey CATA I like your bus that runs late night between downtown Lansing and E. Lansing, the…read more"Entertainment Express". Saved my ass for sure and a hell of a lot cheaper than a cab ride.

My flight was to Lansing Michigan and I wanted to surprise my friends…read more So I called this Taxi service up to take me to my friends house. The driver was very nice and told me where I needed to go. But already had plans but good to know. If your looking for a great Taxi service I would highly recommend this company to get you where you need to go

Big George was my driver and his wife accompanied him…read more Info on card: Cosmos Team, LC 3815 W Saint Joe, Ste B301, Lansing, MI 48917 Ph: (517) 367-1229 or 626-0120 Fax: (517) 485-2664 Email: cosmosteam@netzero.net "Black Car: Limousine service with a twist...Luxury vehicle, low price, timeliness and courtesy, special attention to cleanliness and luxury. Awareness of hot spots." ----Pros--- Very kind, professional, and timely. Small business. --Cons--- Van could have been marked better.

I had a pretty immediate issue with the hotel i utilized for a park and fly who refused to shuttle…read moreme back to my hotel at 11 PM on a Sunday. Uber and Lyft are almost non existence in the area. I sent a request through this website and within 10 minutes i got confirmation that my order was accepted. He even watched my flight to see the arrival time as there were weather delays and kept me updated. The car was very clean, comfy and spacious and he was very professional. As a woman traveling alone at night, i felt safe with this company.

They were quick. Confirmed my pick up via text and were prompt and personable to boot. I'm in my…read more60's and felt very safe with the driver.

Had a ride confirmed for Saturday March 9th. No one called or showed up. Missed my train to…read moreChicago. Nightmare experience. Pick a different cab company that is reliable! I called to find out what happened and no one called me back. Not worthy of being a business. Lansing deserves better

I reserved a taxi through their website, and gave the address from which I was leaving and my…read moredestination. "Cab" arrives without logo, or meter, and reeking of stale cigarette smoke. Driver took me the whole TWO miles to my destination, and when I asked for total, quoted me a whopping $15. Now, I have taken a (reputable) taxi on this exact route before, for $7. When I protested, he gave me some line about the center telling him it would be a $15 fare because of where *he* came from, south of town. When I explained that it didn't matter from whence he came, only where he took me, he said he would settle for $10, saying that "they" were supposed to have told me that it was going to be a $15 charge when I ordered the taxi in the first place. If I had known that calling Kash Cab was the equivalent of being transported though time and space to a third world country where we haggle for prices, I would have walked to work. Rider beware, and hold tight to your wallet!