"Have a nice life!" Yes, that's the real response I received from the owner of the company when I…read morecalled to get an update on my cab's arrival. Real classy. I am in utter disbelief. I ordered a cab for 9:15-9:30 and called at 9:40 to confirm its arrival since I was still waiting. The person who answered the phone (after two previous calls going unanswered) said that he did not have anything down for that time and that he was the only person there who would have answered the call. I proceeded to provide some detail on the conversation I had at time of booking (it was very specific) and the person said, "I am trying to get you a cab if you would stop babbling." (Direct quote!) In shock, I asked if he was the manager and he said, "No I'm not the manager, I'm the owner!" along with some other incredibly rude remarks and an extremely condescending tone. After that, I informed him that a cab would not be needed after such treatment and he said, "That's fine, have a nice life!" I absolutely cannot believe it. At no point was I rude, condescending, or disrespectful. To be treated so disrespectfully by the *owner* of the company for trying to utilize a service THEY provide is truly shocking. I am appalled and disappointed and encourage anyone trying to use a cab to look elsewhere. If an Uber was available, I would have definitely taken it in a heartbeat but unfortunately none were free at my time of need. I have never been so disrespected for trying to be a decent, paying customer. Never again!

I've been using Green Cab since its inception in early 2008. The owner, Woody, is such a cool guy…read more He started with just one Toyota Prius. I think they have like 3 or 4 of them now, plus a Civic Hybrid. Personally, I enjoy supporting a cab company that tries to help the environment. The rates aren't any higher than the normal taxi goons in this town. I always use Green Cab when I need to be dropped off at the airport. In nearly two years, I've never had a bad experience. To be blunt, there is NO reason to use the other taxi companies in this town when you have Green Cab at your service. They're professional, friendly, and punctual.

Just used iCab a few times for my brother's wedding this past weekend. After the bachelor party, I…read morecalled them up at 2:30 am - they had a clean Ford Fusion on the spot in 15-20 minutes. I also booked transport for my brother and his new wife post reception all the way out in rural DeWitt. They were on time and flexible with a few changes - really making things easier for the newlyweds. Definitely going to plug these folks into my phone for next time I'm back in EL/Lansing.

iCab has done a wonderful job for my family now for several years. My mother and dad are in their…read more80's and gave up driving about 3 years ago. iCab has set up an account with them and provided transportation for them flawlessly. The cabs are very clean and the drivers friendly and courteous. My son and daughter-in-law were married this past weekend. iCab provided a beautiful clean 24 passenger bus which transported the wedding party to and from the church. Benny the driver was wonderful! We had the bus return at the conclusion of the reception at our property to provide transportation for guests to the hotel (three trips). Again flawless service. Thank you so much iCab for your service for our Family. Mark Majeske Holt, MI

He forgot to pick me up on 12/1. Very disappointed. I had to call an uber to be ontime to my…read moreappointment

September 14, 2019 Trip to the MI Flyer in East Lansing from…read morethe Groesbeck area. He was here within 5 minutes. He was very courteous and friendly. Got right out to load my luggage. I felt safe and comfortable during my ride. I felt the cost was fair. I will need to go again in December, I will be calling LM Cab.

So here's the thing, I'm a firm believer that public transportation is an essential part of a city…read more Unfortunately Michigan's legacy of being the auto capital has so deeply overshadowed the accessibility and affordability of CATA. I recently started taking it again and I was heartbroken to see the actual facility in ruins. I thought CATA was on the up and up because I see how they've been marketing CATA online and I love the wraps they've been putting on the busses. But to see how FILTHY and unkept the building is, is really unfortunate because the actual passengers are the ones who have to go day in and day out. The building doesn't look like it's been updated in decades. I really with there was a way to update and activate the space so that people can take pride in taking the bus again.

Worst Spec Tran service ever for anyone with disabilities. Lost eye in Iraq have visual problems…read more In the past year I have never been taken to my doctor's appt's on time. At least 20min or more late every time. I can't see and they left me at the doctor too. Suppose to pick me up same place they drop me off and nope. They went to the wrong door and the SpecTran say it's my fault and we'll be back to get you in a hour and a half we can get a van over there. DO NOT, PLEASE DO NOT DEPEND ON THIS FEDERALLY FUNDED SERVICE. Supervisors and customers service will tell you anything, Hang up on you. I've contacted my congressional rep. CATA needs complete overhaul or shut it down and quit wasting taxpayers money.

Remember that thing I said about loving public transit? Well in my town it is pretty…read moresucky...although I think it has gotten better over the years. I would rather give it 2.5 stars, but since I don't have much choice in that, it gets two. CATA is our bus system in the Lansing area and it takes you to a good number of places, especially now, but when I was a APWAC (annoying person without a car) it was such a bitch getting around on it. In particular, the South Harrison bus...it was so feckin sporadic!! Some days it would take you like 1.5 hours to catch one stupid bus, some days, 20 mins, and other days it wouldn't come at all. Since CATA took over MSU's bussing system, I think they've become a little more timely, and I'm actually surprised/glad to see that they put a stop on my road (a pretty major thoroughfare in East Lansing), but of course now, I hardly ever ride CATA anymore...

Hey CATA I like your bus that runs late night between downtown Lansing and E. Lansing, the…read more"Entertainment Express". Saved my ass for sure and a hell of a lot cheaper than a cab ride.

My flight was to Lansing Michigan and I wanted to surprise my friends…read more So I called this Taxi service up to take me to my friends house. The driver was very nice and told me where I needed to go. But already had plans but good to know. If your looking for a great Taxi service I would highly recommend this company to get you where you need to go

Big George was my driver and his wife accompanied him…read more Info on card: Cosmos Team, LC 3815 W Saint Joe, Ste B301, Lansing, MI 48917 Ph: (517) 367-1229 or 626-0120 Fax: (517) 485-2664 Email: cosmosteam@netzero.net "Black Car: Limousine service with a twist...Luxury vehicle, low price, timeliness and courtesy, special attention to cleanliness and luxury. Awareness of hot spots." ----Pros--- Very kind, professional, and timely. Small business. --Cons--- Van could have been marked better.

They were quick. Confirmed my pick up via text and were prompt and personable to boot. I'm in my…read more60's and felt very safe with the driver.

I had a pretty immediate issue with the hotel i utilized for a park and fly who refused to shuttle…read moreme back to my hotel at 11 PM on a Sunday. Uber and Lyft are almost non existence in the area. I sent a request through this website and within 10 minutes i got confirmation that my order was accepted. He even watched my flight to see the arrival time as there were weather delays and kept me updated. The car was very clean, comfy and spacious and he was very professional. As a woman traveling alone at night, i felt safe with this company.

Had a ride confirmed for Saturday March 9th. No one called or showed up. Missed my train to…read moreChicago. Nightmare experience. Pick a different cab company that is reliable! I called to find out what happened and no one called me back. Not worthy of being a business. Lansing deserves better

I reserved a taxi through their website, and gave the address from which I was leaving and my…read moredestination. "Cab" arrives without logo, or meter, and reeking of stale cigarette smoke. Driver took me the whole TWO miles to my destination, and when I asked for total, quoted me a whopping $15. Now, I have taken a (reputable) taxi on this exact route before, for $7. When I protested, he gave me some line about the center telling him it would be a $15 fare because of where *he* came from, south of town. When I explained that it didn't matter from whence he came, only where he took me, he said he would settle for $10, saying that "they" were supposed to have told me that it was going to be a $15 charge when I ordered the taxi in the first place. If I had known that calling Kash Cab was the equivalent of being transported though time and space to a third world country where we haggle for prices, I would have walked to work. Rider beware, and hold tight to your wallet!