"Have a nice life!" Yes, that's the real response I received from the owner of the company when I…read morecalled to get an update on my cab's arrival. Real classy. I am in utter disbelief. I ordered a cab for 9:15-9:30 and called at 9:40 to confirm its arrival since I was still waiting. The person who answered the phone (after two previous calls going unanswered) said that he did not have anything down for that time and that he was the only person there who would have answered the call. I proceeded to provide some detail on the conversation I had at time of booking (it was very specific) and the person said, "I am trying to get you a cab if you would stop babbling." (Direct quote!) In shock, I asked if he was the manager and he said, "No I'm not the manager, I'm the owner!" along with some other incredibly rude remarks and an extremely condescending tone. After that, I informed him that a cab would not be needed after such treatment and he said, "That's fine, have a nice life!" I absolutely cannot believe it. At no point was I rude, condescending, or disrespectful. To be treated so disrespectfully by the *owner* of the company for trying to utilize a service THEY provide is truly shocking. I am appalled and disappointed and encourage anyone trying to use a cab to look elsewhere. If an Uber was available, I would have definitely taken it in a heartbeat but unfortunately none were free at my time of need. I have never been so disrespected for trying to be a decent, paying customer. Never again!

I've been using Green Cab since its inception in early 2008. The owner, Woody, is such a cool guy…read more He started with just one Toyota Prius. I think they have like 3 or 4 of them now, plus a Civic Hybrid. Personally, I enjoy supporting a cab company that tries to help the environment. The rates aren't any higher than the normal taxi goons in this town. I always use Green Cab when I need to be dropped off at the airport. In nearly two years, I've never had a bad experience. To be blunt, there is NO reason to use the other taxi companies in this town when you have Green Cab at your service. They're professional, friendly, and punctual.

They can never communicate between the schools and the buses. The school says it will take 1…read morebusiness day to transfer the bus to your new home. Dean Transportation said it takes 2business days to transfer the bus however, they wont be ready for my child for another 3days. Who ever the woman is who answers the phone is completely rude and ignorant.

I wish no stars were possible. 3 kids I've put through school. My youngest is 12 and goes to…read moreSheridan. This year has caused me the MOST STRESS OUT OF EVERY YEAR OF ALL MY CHILDRENS YEARS OF SCHOOL!!!! The mother f**##** DEER BUS this mf doesn't show up half the year and is over 30 min late almost every day. That being kind. Where tf is all the money going we slave away for? My kid has health issues and misses enough school. Everyday I have to call the school to reassure myself that the message I got saying my son was marked absent almost every GD day was taken care of by the schools secretary. Like she doesn't have enough to do but to go through 25 students files to fix a mistake. Dean is costing us. They are costing our kids education. Pay ur mf drivers a decent wage to deal with all the stress of taking care of our kids, most by the way act like ass holes. Then maybe u wouldn't have issues with filling the driver seats. I'm small businesses, if someone doesn't show up for work, the boss will fill in. Id like to see the fat asses that run that place. I guess quality goes out the door with government contracts. Good day.

Thank you security for dealing with those kids that were being extremely loud and disruptive…read more The station itself is actually quite nice for Lansing.

Just used iCab a few times for my brother's wedding this past weekend. After the bachelor party, I…read morecalled them up at 2:30 am - they had a clean Ford Fusion on the spot in 15-20 minutes. I also booked transport for my brother and his new wife post reception all the way out in rural DeWitt. They were on time and flexible with a few changes - really making things easier for the newlyweds. Definitely going to plug these folks into my phone for next time I'm back in EL/Lansing.

I called at 10am for a taxi the following morning at 3:40am from Waverly to the Michigan Flyer in…read moreEast Lansing at 4:00am, and they said we were all set and they had my number. I called at 3:35am to make sure someone was on their way and iCab said they didn't have my reservation and no one could get to me in time for us to get to the bus. We missed the bus (which Michigan Flyer credited to a future trip, thankfully!), and our only option to get to DTW was to take a cab, and iCab was the only company that had someone nearby. We ended up paying $125 to get to DTW, and I was furious. Lesson for the future: Look at Yelp reviews first and make at least one confirmation call or make them send me an email confirmation.

Hehe, nice little treat finding an FM-200 system here. I'm studying fire suppression systems so I…read morepersonally thought it was cool seeing that. The station is quite clean with a decent selection of vending machines and food places nearby.

I have rode Greyhound bus lines for the last year pretty often and have foolishly hoped that…read moreservice would get better in time and I have been constantly let down. If you ride Greyhound, expect awful bus stations, rude or unconcerned faculty, lies about Wi-Fi and outlets (they pretty much never work or don't even have them), and most of all extremely late arrivals. As I type this, my bus is 2 hours late and won't be here for another half hour. If you think taking Greyhound will make things easier, it will NOT. Greyhound may see this and will ignore it because corporate insensitivity seems to be a core value. Refunds or any kind of reimbursement is not things they like to do. Go Megabus, save your sanity

Had a ride confirmed for Saturday March 9th. No one called or showed up. Missed my train to…read moreChicago. Nightmare experience. Pick a different cab company that is reliable! I called to find out what happened and no one called me back. Not worthy of being a business. Lansing deserves better

I reserved a taxi through their website, and gave the address from which I was leaving and my…read moredestination. "Cab" arrives without logo, or meter, and reeking of stale cigarette smoke. Driver took me the whole TWO miles to my destination, and when I asked for total, quoted me a whopping $15. Now, I have taken a (reputable) taxi on this exact route before, for $7. When I protested, he gave me some line about the center telling him it would be a $15 fare because of where *he* came from, south of town. When I explained that it didn't matter from whence he came, only where he took me, he said he would settle for $10, saying that "they" were supposed to have told me that it was going to be a $15 charge when I ordered the taxi in the first place. If I had known that calling Kash Cab was the equivalent of being transported though time and space to a third world country where we haggle for prices, I would have walked to work. Rider beware, and hold tight to your wallet!

The Michigan Flyer has always been my go-to to get between AA and DTW…read more Compared to other options to get to DTW, the Michigan Flyer is inexpensive ($15-16 per person and includes a free check-in luggage), reliable (always on-time), and convenient (great frequency). There's also a clean bathroom and good wi-fi on-board. The seats are fancy and clean, and include ports for charging your phone. The best part is the Michigan Flyer bus drivers - they're always positive and good communicators, which is great way to both start and end your trip!

Had a rough start to finding where to catch the bus at DTW... Not in anyway Michigan Flyer's issue…read moreas DTW doesn't allow signage. Lots of busses, scheduled about every hour, super convenient. Drivers and office staff were awesome.