"Have a nice life!" Yes, that's the real response I received from the owner of the company when I…read morecalled to get an update on my cab's arrival. Real classy. I am in utter disbelief. I ordered a cab for 9:15-9:30 and called at 9:40 to confirm its arrival since I was still waiting. The person who answered the phone (after two previous calls going unanswered) said that he did not have anything down for that time and that he was the only person there who would have answered the call. I proceeded to provide some detail on the conversation I had at time of booking (it was very specific) and the person said, "I am trying to get you a cab if you would stop babbling." (Direct quote!) In shock, I asked if he was the manager and he said, "No I'm not the manager, I'm the owner!" along with some other incredibly rude remarks and an extremely condescending tone. After that, I informed him that a cab would not be needed after such treatment and he said, "That's fine, have a nice life!" I absolutely cannot believe it. At no point was I rude, condescending, or disrespectful. To be treated so disrespectfully by the *owner* of the company for trying to utilize a service THEY provide is truly shocking. I am appalled and disappointed and encourage anyone trying to use a cab to look elsewhere. If an Uber was available, I would have definitely taken it in a heartbeat but unfortunately none were free at my time of need. I have never been so disrespected for trying to be a decent, paying customer. Never again!

I've been using Green Cab since its inception in early 2008. The owner, Woody, is such a cool guy…read more He started with just one Toyota Prius. I think they have like 3 or 4 of them now, plus a Civic Hybrid. Personally, I enjoy supporting a cab company that tries to help the environment. The rates aren't any higher than the normal taxi goons in this town. I always use Green Cab when I need to be dropped off at the airport. In nearly two years, I've never had a bad experience. To be blunt, there is NO reason to use the other taxi companies in this town when you have Green Cab at your service. They're professional, friendly, and punctual.

He forgot to pick me up on 12/1. Very disappointed. I had to call an uber to be ontime to my…read moreappointment

September 14, 2019 Trip to the MI Flyer in East Lansing from…read morethe Groesbeck area. He was here within 5 minutes. He was very courteous and friendly. Got right out to load my luggage. I felt safe and comfortable during my ride. I felt the cost was fair. I will need to go again in December, I will be calling LM Cab.

They were quick. Confirmed my pick up via text and were prompt and personable to boot. I'm in my…read more60's and felt very safe with the driver.

I had a pretty immediate issue with the hotel i utilized for a park and fly who refused to shuttle…read moreme back to my hotel at 11 PM on a Sunday. Uber and Lyft are almost non existence in the area. I sent a request through this website and within 10 minutes i got confirmation that my order was accepted. He even watched my flight to see the arrival time as there were weather delays and kept me updated. The car was very clean, comfy and spacious and he was very professional. As a woman traveling alone at night, i felt safe with this company.

Mark was a great service on time with constant communication leaving nothing to guess about…read more On time 5 Communication 5 Cleanliness 5 Safe driver 5 Mark watched our flight which was delayed and all worked out well Thanks

I needed a ride to DTW. Mark was on time, his vehicle was clean and spacious and smelled nice…read more The experience was smooth. I will use him again.

My flight was to Lansing Michigan and I wanted to surprise my friends…read more So I called this Taxi service up to take me to my friends house. The driver was very nice and told me where I needed to go. But already had plans but good to know. If your looking for a great Taxi service I would highly recommend this company to get you where you need to go

Big George was my driver and his wife accompanied him…read more Info on card: Cosmos Team, LC 3815 W Saint Joe, Ste B301, Lansing, MI 48917 Ph: (517) 367-1229 or 626-0120 Fax: (517) 485-2664 Email: cosmosteam@netzero.net "Black Car: Limousine service with a twist...Luxury vehicle, low price, timeliness and courtesy, special attention to cleanliness and luxury. Awareness of hot spots." ----Pros--- Very kind, professional, and timely. Small business. --Cons--- Van could have been marked better.

Just used iCab a few times for my brother's wedding this past weekend. After the bachelor party, I…read morecalled them up at 2:30 am - they had a clean Ford Fusion on the spot in 15-20 minutes. I also booked transport for my brother and his new wife post reception all the way out in rural DeWitt. They were on time and flexible with a few changes - really making things easier for the newlyweds. Definitely going to plug these folks into my phone for next time I'm back in EL/Lansing.

iCab has done a wonderful job for my family now for several years. My mother and dad are in their…read more80's and gave up driving about 3 years ago. iCab has set up an account with them and provided transportation for them flawlessly. The cabs are very clean and the drivers friendly and courteous. My son and daughter-in-law were married this past weekend. iCab provided a beautiful clean 24 passenger bus which transported the wedding party to and from the church. Benny the driver was wonderful! We had the bus return at the conclusion of the reception at our property to provide transportation for guests to the hotel (three trips). Again flawless service. Thank you so much iCab for your service for our Family. Mark Majeske Holt, MI

Sometimes they're 45 minutes late, sometimes they're 30 minutes late, sometimes they're over 2…read morehours late (really, on multiple occasions). One time they were 15 minutes early, but the patient wasn't ready yet, so they left without them. Seriously, I'm not making this up. F minus.

Arrived 30 min. Early and upset my 97 year old father. Instead of taking the expressway, the…read moredriver took all surface roads. Very, very bumpy for dad in his wheel chair. Won't be using this service again.

I used to think Big Daddy Taxi was reliable until I had an important interview and they forgot to…read morepick me up! The worst thing is when I kept calling their office, no one answered! Also, I asked them to pick me up 30 min early just in case they were running late. Nope, they still forgot to pick me up! Completely unreliable!! The drivers are also jerks. My friends and I were at the gas station after being dropped off by the Michigan Flyer. We had at least 4 large luggages because we were coming back from vacation. When the driver saw us, he stayed in the van and did not offer to help us put our luggages in his van. HOW RUDE! He just watched us struggle to put our luggage in the van and said " oh yeah, the left door is broken" NO TIP for homeboy! After that I started using JB Country Club taxi. I recommend their service rather than big daddy. They are prompt and reliable.

I had an extremely bad experience with Big Daddy Taxi on the night of my bachelorette party a few…read moreyears back. As might be expected, we were in no shape to drive, and anticipating this, my best friend/maid of honor's husband had called Big Daddy Taxi to take me and another friend to my house. They told him they'd be happy to take us to Holt (where I live). Well, after getting in the cab, we were informed that they would in fact NOT take us to Holt, only to someplace in East Lansing. Luckily, the friend I was with had parents who lived in East Lansing. (Thank God they were out of town!) We went to her folks' house, then had to call my then-fiance (now husband) to come get us. He was still on the way back from Cedar Point, where he'd had HIS bachelor party, so we had to chill at my friend's parents' house for an hour or so longer before he could come get us. Not cool.

Excellent. Mark showed up on time for a VERY early flight. He was gracious and a very safe…read moredriver, too. His car is gorgeous as well. Highly recommend.

We needed a ride to the airport and this company was reliable and well priced. They were on time,…read morethe car was clean and we all felt safe. The driver was friendly.