Rob does great work! I'd highly recommend him for your HVAC needs.read more

Fast, great pricing and wonderful customer service. Had other companies tell us it would be 5-7…read moredays to fix our a/c. Rob was able to address the problem and fix it the following day. Would highly recommend!

My air conditioning had been out waiting for a month from another ac company and I reached out to…read morepage heating and air and they had the part and unit fixed in half the time the other company had quoted. I would always recommend this service versus anyone else and will always call back for more work. Very impressed and super happy with everything they have done. Will recommend anyone that needs any hvac work

I was a customer of Maximum Mechanical for 19 years and very pleased by the service. I have not…read morebeen able to reach them this spring to schedule a biannual maintenance check. After several unreturned messages I investigated and went to their office and they are closed down and no longer in business.

The gentleman who was the customer contact for the business, handled our call well- professional,…read morecourteous and careful with details. It was clear he was not just answering the phone, or pressure selling. We got a technician to come out an apprise our heater THAT DAY on one of the first cold days of the year (certainly a peak time for service calls). The technician was knowledgeable and advised us we needed to replace two parts. There was no "emergency fee" added. It took another three days to get the part in and I had to follow up, but they worked our service call in late on Friday afternoon. While my repair was not cheap, it was a reasonable cost. I was able to get an OEM part installed, which I appreciated. No mess was left, and I think I got a quality part. It's hard to ask for much more in an HVAC repair company. Five stars.

Since we moved from Cary to Wake Forest in May until now we've needed to have HVAC service on our…read moreunits three times. These units were originally installed by Services Unlimited when the home was built in 2013-2014 and the original owners, we are the second owners, used them for their maintenance contract work. So we needed help and have met and been helped by Chris, John and recently Rico. These guys are great! Additionally, Trish in the office is customer centered and has been extremely helpful in coordinating the service guys schedules with our mostly emergency needs, especially in this summer heat. Worth noting, these guys are a small company and they can be stretched with responding, so be patient but know they are good people. Highly recommend.

Services Unlimited is proactive scheduling PMs in the Spring and Fall for cooling and heating…read morecheckups. I had to call previously to other HVAC companies to make sure they performed this work. Their mechanics are all courteous, knowledgeable, and efficient. I've not had any call backs. And our two systems have operated well throughout the year.

This happened last year on Christmas day. Christmas morning entire family was here and the house…read morestarted feeling cold, checked the temp and it was down to 60 degrees. Started calling places but no one could come out for several days. Quality Comfort said they could be here in 2 hours and they were! Turned out to be a frozen condensate line (you'll remember it was 19 degrees last Christmas morning). Andrew also adjusted other issues that were out of spec (e.g. gas pressure) and spent about an hour going over the system. Total cost to come out on Christmas day? $279 which i think is a bargain.

HIGHLY Recommend! Super quick response time, the technician came out the same day....I actually…read moreused Quality Comfort as a second opinion of another service provider who told me the repair would be $3000-$5000 or I could consider a new system ($7000-$23,000). I didn't let the Quality Comfort technician know about the other diagnosis, and do you know, he figured out the problem in less than an hour, had the part on his truck and the unit was up and running for less than $250! Quality Comfort with be our "go to" HVAC guys from now on. Such a blessing to find quality service providers that are fair and honest!!

My AC system stopped blowing cold air…read more I have insurance from Sears. Sears assigned Trinity Climate Control for repair and this is only good thing Sears did. Brian came and found out that compressor need to change. He wrote report and sent to sears. Office confirmed with Sears for repair. Sears told that part is ordered and will ship. Amanda called them every week, I talked with Sears every 2 days. And after 1 month Sears shipped the part to Trinity. They know how long we suffered and put us priority in their busy schedule. Brian installed the compressor. Everything was ok for 3 days. After 3 days Air condition stopped. I left message them on Sunday. Monday morning their owner called and he came. He checked and figured out that fan motor is not working. We called Sears together, and he put his personal effort with office and after 3 days Ashley came and changed the fan motor. I was so thankful to Amanda. She worked very hard to get the part from Sears. Another thanks to Ed (owner), he came to check by himself because all technicians were busy. And thank you to Brian and Ashley. You are very helpful and professional. I am very satisfied with them and would definitely recommend to others.

Maybe my expectations were too high for an HVAC company…read more Two months earlier: furnace goes out on a Friday. Technician is 4 hours late to appointment. Can't get a replacement gas intake valve until following Monday. Shows up late Monday, replaces part. Annoyed at their lack of calling, and tardiness, but otherwise everything's fine. This past week: furnace goes out again Wednesday evening. I submit an AHS report to get someone out to fix it. They assign Trinity again. I decide to give them a second chance. -Thursday: I call Trinity to see when they'll be out. They say between 12-1:30pm. At 3pm, someone shows up, spends an hour diagnosing the problem: bad circuit board. They need to get a replacement board. -Friday: Nobody calls me, I finally get ahold of them and they say they'll be out at 2pm, and they have the circuit board. At 1:30pm they call and say there is a minor snow storm coming so they won't be out until Sunday. I request that they come out on Saturday instead, but they argue that the roads will still be bad, even though it's supposed to get up into the upper 40's. We tentatively schedule a Saturday appointment, and the guy says he'll call me Saturday regardless. -Saturday: Nobody calls me. Nobody is answering the phone. The roads are fine. Finally someone answers and says they have guys out working and he'll call me back to let me know if someone can come out. Nobody calls me. -Sunday: Nobody calls me. I leave 3 voice messages by 3pm asking when they'll be out. Finally get a call, and they show up at my house an hour later. They find out that it's not a bad circuit board, it's a bad gas intake valve. YES, THE SAME GAS INTAKE VALVE THEY REPLACED TWO MONTHS EARLIER. Can't get a replacement part until the next day. They PROMISE that we're the first stop the following morning and they'll be at the house by 8:30am, will be fixed by 9:30am, and they'll call me when it's fixed. -Monday: Nobody shows up in the morning, no promised phone call by 9:30am. By 9:45am, I call and they say they need to check where the tech is and they'll call me back. 10:30am, tech finally shows up. Side note: the technician was smoking a cigarette around our GAS FURNACE. And he left a cigarette butt in our yard. Not cool. The only reason I gave 2 stars instead of 1 is because they are nice to me in person and on the phone (when they answer). Again, maybe my expectations were too high for an HVAC company, but Trinity really needs to get their stuff together. I'll never go through them again.

HVAC system died during the coldest part of the winter. Brandon and his assistant discovered that…read morethe heating coils were never connected when originally installed by building contractor. They got the emergency heat working but had other problems with the compressor that required replacing some parts. At least had emergency heat while waiting for the replacement parts. 2 weeks later when they had all the parts they were able to repair my compressor. System is working properly again. Brandon and his assistant did an excellent job at a very reasonable price. I highly recommend Creeche's for all your heating and AC repairs. Fred W. 3/13/2025

Had an issue with my heat, had to wait for two weeks to have the part come in, which I was OK with…read moreas when they left, the heat was working ( over $2,500). Unbeknownst to me at the time, they flipped (accidentally, I assume) the breaker to my septic. This caused issues where I had to call another contractor to check on that issue. That's when we found the root cause was due to Landen's negligence. I contacted them to try and receive a reimbursement (full or partial)of that fee ($150), which they refused. I then cancelled my annual inspection which was already paid for. They refused to refund that as well. Extremely disappointed is an understatement.

Can you give more than 5 stars? Landen's responses, communication and professionalism are top…read morenotch. Most recently, I had another company go out to diagnose a system that company installed back a few months ago because the thermostat wasn't working. After dropping the ball on two occasions, and then quoting me close to $1000 to run a new wire, I decided to call Landen. Carlos was quickly dispatched and within a half hour of arriving, had found the problem and had a fix in place! Holy Cow! Nowhere near the cost or ordeal that the other company was painting. That company was either inept OR they're crooks! Either way, never again. Learn from my experience...call the folks over at Landen and be done. Whatever you've got going on with your HVAC.