If you're looking for a property manager who's not only on top of every detail but also fiercely…read moreprotective of your investment, Lauren is the one you want in your corner. She's smart, responsive, and knows her stuff inside and out. From handling difficult tenants to navigating complex property issues, Lauren brings a level of professionalism and confidence that instantly puts you at ease. She doesn't back down from challenges--and somehow still manages to make you feel like you're her top priority. Truly a powerhouse in the property management world!

Exceptional service from start to finish!…read more Working with Lauren was an absolute pleasure. She was incredibly responsive, professional, and went above and beyond to help me find the perfect rental. From our first conversation, she listened carefully to my needs and budget, then presented me with several great options that matched exactly what I was looking for. The entire process was seamless - she handled all the paperwork efficiently, communicated clearly at every step, and made what could have been a stressful experience completely stress-free. Her knowledge of the local market and attention to detail really stood out. Even after securing the rental, she continued to be available for any questions I had. If you're looking for a property manager who truly cares about their clients and delivers outstanding results, I can't recommend her enough. Five stars without hesitation!

I love my property Mgmt...They are the BEST....They are understanding & very caring....We have been…read morewith them at the same property almost 9 years...

Cornerstone was a fantastic property management company that was very pleasant to work with during…read moreour few years of renting. We always received timely responses and everything was fixed as fast as possible. Reading other reviews there must be a mix up with some other company as we have received nothing but fantastic service. We even had them broker our first home purchase and they were 100% transparent through and through to make a fair and equitable deal for all parties and the fees charged were exceptionally fair and reasonable! If you're looking for a rental or have a property you want to rent I'd definitely give them a call again. They've earned my trust and it would be a pleasure to do business with them again, very hard to find people with true integrity these days and I can say Cornerstone Property Management has it!

Avoid this place at all costs. When the renter doesn't pay Scott will not let you know and then let…read morethe rent lapse for several months. I'm starting to wonder how many of the reviews are fake here.

Every time I need service and when I call there always very helpful we love there place we're…read morerenting there a awesome team

In 2019, I so desperate to find a place, was living in Adalanto and working in San Bernardino, CA,…read moreand came across Ms. Beth, who saw through me and trusted her gut and rented me a place, and I am so grateful for her kindness, love and attention, she is a great property manager. She has also linked me to jobs, she's the best.

I used Beth for years to locate places to rent for me. She was always very nice and always managed…read moreto get me into a great place that fit my criteria.

My Partner and I had such a great experience working with Astrid throughout the rental process…read more From the very beginning, she was incredibly kind, patient, and responsive. She took the time to answer every question we had and made what can often be a stressful process feel so much easier. What stood out to us the most was her dedication. Even while she was on vacation, she continued to communicate with us and made sure we had the information we needed. That level of care and commitment is rare and truly meant a lot to us. We always felt supported, informed, and valued every step of the way. If you're looking for a property management company that genuinely cares about its clients, I highly recommend them, especially if you have the opportunity to work with Astrid. Thank you for making our experience such a positive one!

I am posting this to clarify my experience regarding our rental and my interactions with Chris…read moreHelmich after my previous review was removed. Chris stated that he offered us assistance and a resolution to our financial hardship. That is simply not accurate. The only communication we received was a reminder that rent was due, along with notice of a $56 late fee if payment was not made on time, followed by the statement that after six days we would receive an infraction notice. At no point were we offered an extension, a payment arrangement, or any form of accommodation. Additionally, the unit owner never reached out to us directly to discuss any alternatives or support. During our tenancy, there were serious maintenance concerns that were not addressed in a timely or satisfactory manner. When our apartment experienced flooding and the air conditioning unit was deteriorating, Chris was nowhere to be found. The A/C installation was so poor that you could literally see daylight around the casing. The flooring, which is supposed to be white, appeared black due to the condition, and the state of the oven was unacceptable. We documented everything with photos and videos. My mother, who worked in property management for over 10 years, personally inspected the unit and identified multiple issues that should not exist in a properly maintained rental. There should never be mold present in a water filter--period. We were also told there was a separate heating unit, yet we were left without a functioning heat source while the apartment was extremely cold. This is not just an inconvenience--it is a violation of California housing standards. Under California Code of Regulations, Title 25, Section 34, rental units must be provided with heating facilities capable of maintaining a minimum temperature of 70°F in all habitable rooms, and those systems must be permanently installed and maintained in safe working condition. Portable heaters do not satisfy this legal requirement. We were further told that the overall condition of the property was "not their responsibility," yet our lease binds us to their management, and we were refused contact information for the unit owner when we asked to address these concerns directly. At this point, we are requesting that all communication be handled in writing via email so there is clear documentation. Phone calls are not acceptable. This ensures there is an accurate record of what is said and prevents any misrepresentation of conversations. I will be sharing documentation so others can understand what our experience actually was. This is not about "image" or "quality control," but about accountability and ensuring tenants are provided with safe, habitable living conditions as required by law.

Going on to 4 years or renting our condo. HMR property…read moremanagement has been awesome. Even with all the HOA hoops they make you go through every time anything is needed. They do routine check ins and respond quickly to any issue. The application process was very thorough and I am happy to say it has been a great experience and recommend them to anyone who is looking for a safe and efficient place.

If you're looking for a property management company that delivers results, this is it. They are…read moreorganized, efficient, and extremely responsive. Maintenance issues are handled quickly, tenants are well-managed, and everything runs smoothly. Their professionalism and commitment to excellent service make them stand out from others I've worked with in the past. I couldn't be happier with reasonable fee they charge and the level of service they provide.

Kind professional, very responsive and helpful with any situation. I rented a condo with Nickolas…read moreRealty and they address any issue I might encounter. Easy payment system too. The unit is wonderful, and the agents are kind and welcoming. Thank you.

We have the business with them around 40 years. They have very strong abilities and knowledge.The…read moremost important is they are very thoughtful and solve the problem very quick. #1 company.

Greg has managed multiple properties for me for the past 4 years and he's been a lifesaver and a…read moregreat member of the team. He has an easy can do approach when issues occur and it's always a pleasure to work with him to get those solved. He always makes himself available if any questions or concerns come up and if he's not available, he gets back to me usually within the same working day if not next day. Definitely someone you want on your team when you're entrusting the management of your valuable property. I wish he covered more area so I can have him manage other properties I own outside of his zone. Thanks Greg!

I am an owner and I deal with a lot of property managers. If I can use 3 words to describe…read moreprogressive property management, I would use "drag", "ghost" and "cheating". Unitiey and Cecilia are the two leasing managers I worked with and they suck. I'm risking my payout by writing this. I still have not got a penny from ppm after a week the cashier's check was deposited to ppm's account. Unitiey did great photos and great listing description and hosted 2 open houses and was able to locate a tenant for me within 3 weeks. I acknowledge her effort and give her credits for great marketing skills, but I scold her for missing most important point of being an owner's representative. She 1st didn't send out an inspection report before releasing keys. And I was told she would send out on 2 days before moving in. 2nd she released keys without my approval and without a renter's insurance policy in place, which were all agreed upon in lease. 3rd she omitted checking the interior of appliances and omitted dirty and unclean conditions of the fridge and then later on after moving in told owner it's "damages" in her inspection report sent 5 days after moving in .this is ethical issue more than breach of fudiciary duty. If she knew the issue, whyndid she release the keys unauthorizedly? if she omitted the issue, why did she use tenant's provided photo in her report. She is literally cheating on her inspection report. During the process, she asked me to reduce price because people is withdrawing their application, and 20 minutes after i said fine, let's reduce price, she told me ok, we have an application. She literally withhold that application information to push me for price reduction. When i confronted her boss about this, her boss explained that those 2 candidates didn't meet my qualifications requirements because I prefer dual income and no pet. I 'm like, they have 680 plus scores and have 3x income and they have enough qualifications and visited open houses. they are way better than the recommendation she made which had 2 collections and 634 fico. She even missed 1 collections from this candidate and she calls thos 680 plus one not "qualified " ? Cecilia's story is simple. she is a ghosting expert. Last week, because of unitiey's ommition of the fridge condition, tenants wanted to have a replacement fridge. So i drafted the fridge addendum and asked tennats to sign. One signed last week and the other one hasn't. I constantly asked her to remind tenants to sign promptly so we can move forward with an agreement and tenants can have the new fridge. From friday to today, no response from cecilia and my movers showed up at the door and wanted to have access. called her texted her and again, no response. had to call her office front desk to get connected to her and again she said she doesn't know about the signatures. I had to drop by and we heard water is running inside of the home, side gate was open, and water meter was running and had to text her and advised her this is an emergency situation. we got in after notifying her. and she then texted me I didn't give her 24 hour notice. Come on, imhave been asking for approval since last friday and she ghosted me like forever . i am done with progressive. btw, when you have minor issues and you need help. the entire office was just silent and owner would ghost you as well. Deven was the only one that can actually get things done and tried to help. he had to jump in to draft the lease and unitiey and cecilia would play ghosting whenever i really needed help. I mean, tenants are great qualified tenants and what they asked are reasonable and understandable. they were filtered off by progressive and I basically did all the screening myself because progressive failed to do their job. Btw, progressive sent me termination notices after their own omissions on inspection. I said fine, I'm gonna terminate you and are you open to do it by end of this month? deven said fine on the phone. When i actually switched the pm, cecilia said you didn't give me proper notice. I'm like, what the ?!! you terminated me and now you are complaining i didn't notice you..

I would like to come on here and say thank you to the ladies at Investors Trust. Thank you for…read morealways sending maintenance out so fast and alway being so helpful and KIND!!!! Would rate you ladies, 100 stars if I could!!!

Horrible management company they take your information into a data base, and deny your application…read moreand they keep all your data! BEWARE THEY WILL JUST TAKE YOUR APPLICATION FEE & DON'T DISPOSE OF YOUR DATA!

I rented from them in San Dimas for about 4 years before I moved my business to Irvine. Paid my…read morerent on time, talked to the management once in a while, small talk / networking with the neighbors. The location is a warehouse workshop and some office in between. They are pretty uptight about keeping the place clean but I like to keep my workplaces clean so no issue there. Tip: Just grab one of the guys to glance over the place before you leave and they might give you some pointers. Would recommend for DIY type projects. This was a good startup location for me.

Our experience with this management company has been extremely disappointing. We made every effort…read moreto resolve issues professionally and in good faith, but instead of working toward reasonable solutions, the property manager, Lee Williams, consistently made communication more difficult and unnecessarily escalated minor issues. Despite repeated requests to speak directly with someone who had the authority to resolve the situation, those requests were ignored. Rather than focusing on finding solutions, it felt like every interaction created more conflict. As a long-term commercial tenant, we expected professionalism, transparency, and fair treatment. Unfortunately, that was not our experience. Based on our dealings with Lee Williams and the management team, I would not recommend this company.