As much as the experience is great fun, it takes a long time to get to that point, this time it was…read morea four hour wait before we got to play, which is insane. I get that the idea for them, at least, is so make you sit around so you spend more money (great business plan), but four hours to play two games...
The chilli cheese dog was awful, red in skin so closer to a savaloy, and the chili wasn't great. I ordered a 2 pint stein, of which they'd apparently run out of yet hadn't mentioned it to me and then served two single pints. Tater tots were decent though.
All in all, I like the idea and it's great fun but waiting around that long, alongside the prices of drinks (pretty much London prices) such as 6.20 or so for a pint, plus terrible food, isn't s great experience.
*Updated review*
We went back as some friends were down and it was an even worse experience and we'll never be back. Pushy service which we then noticed service charges - it's not a posh upscale restaurant, how can you justify a service charge? The food again was average to bad, spicy Mac and cheese was awful and not spicy, tater tots were lukewarm and soggy, wings were fine but not listed as spicy (they are slightly), the burger my friend got was poor and dry. To add to this, they didn't clean and take away plates and glasses for over an hour.
We then proceeded to wait 4 and a half hours before getting into a lane, along the way, we got to 1 at in the queue where we waited 45 minutes and saw numerous people go ahead who were further back in the queue... All because they had kids. I don't think breaking the rules because people choose to bring kids down late on a Saturday is very fair on the people who've been there since before 4pm, it was 8.30pm at this point. I was told (which I knew) if you want to get in quicker, book a slot, but that comes at a cost of £39.99, and that doesn't include any games, food or drinks.
I then had security speak with me as I was getting agitated and say, well I'm here to 3AM, after I said we'd been there since before 4pm. Honestly, that's not a great response and insulting. You chose this job, not me, it's not my problem you're there until 3am, if you're unhappy, change jobs?
Literally, it's nothing like this at the one I'm Las Vegas which I've visited numerous times now. I would avoid this place like the plague, unless you like wasting money and valuable hours of your life. We'll never be back.