New person on the front kinda rude. Never seen them before and I have been coming here for years…read more Older people, disabled people just asking simple question. Working with people a little customer service training will go a long way. She is continuing complaining about how busy they are and people wont stop coming. Also about "fights being adamant with patients" i am sorry but isn't the reason you have a job the patients? Karla Young girl with glasses latina she speaks a limited amount of Spanish when the lab technician are around she is polite they leave or speaking to the girl next to her insulting and rude. Does she not realize we are in front of her while she is complaining about other patients. Let a 12 appts cut all of us we been here since 9:30 i understand "fitting appointments " in if yhere is a spot but 9:30 to 12 big difference Patients not here but "work in yhe building" she holds a place in line for them called them twice i wasn't aware that is allowed patient zeynada must be a friend to hold her spot while we all sit here Funny part after she went to lunch people only waited 20 minutes once her grip stopped cutting

Every time I come here to get my labs drawn, I am always greeted by staff! All the phlebotomists…read morehere are really nice and friendly. They explain what they're going to do and are very professional. Labs are always carried out and I have never had any issues.

All quest are like this, no front desk to help or assist you. When you call the number for the…read moreoffice, its all automated. You cant get a hold of any sort of management to handle a situation. I had a girl on monday draw my blood, it was fine, no pain & quick. She was friendly but comes to find out she didn't do the whole order! The test that i really needed to know answers to she didn't draw the blood for! Then try to hide about they dont keep orders, when they scan them into the computer system. Unprofessional company & incompetent employees!

Please steer clear of this place if you need to do a test with Quest Diagnostics. I will say one…read moregood thing about it is that my phlebotomist was nice, but I have reason to doubt that she upheld universal precautions. Once I entered I noticed pubic hair and some dirt on my seat, so clearly the seat was not disinfected prior to my entering. She did not disinfect the site that she drew blood from either. I only noticed once I saw the alcohol prep pads beside me, and yet she didn't use them on my arm. I also had to give a urine sample but they gave me a little plastic water cup with no indication of a fill line and one of those plastic lids you'd usually use to seal sauces. I'm not even sure the phlebotomist changes her gloves between clients! This place needs some serious work!

I was greeted by Joselyn she was so professional organized and very inviting. I was grateful I was…read moreable to make appointment for my test to be seen. The place was very clean and organized. The type of care you look for when you go into any place of care. Thank you for making my appointment such a pleasant experience.

Amazing and truly the fastest service! More like instant labs! Would recommend to any…read moreemployee/employer to use their service. Jocelyn was accommodating and so kind. Thank you Fastest labs!

Smooth, automated check-in process. I was called back within minutes of my online appointment time…read more(definitely reserve in advance or you'll be waiting upwards of an hour). Claudia is an expert. I'm a tough stick, and she succeeded on her first attempt, and was very engaging throughout the whole process to keep my attention off the blood slowly trickling into those test tubes. They're busy but keep things moving as best they can.

Fast and efficient service! I highly recommend this location. From checking in to getting services,…read morethe whole experience is quick and efficient.

Easy process to check in - with easy touch screen with the list of options for your visit…read more Waiting area has plenty of seating for patients, just make sure to not use your cellphone in the waiting area! This Labcorp is very hygienic, which is comforting to know. On the wall, I've seen a sign that read: "The area is DISENFECTED after each guest!' I wish there could be more parking at this Labcorp!!

There is just no point in making an appointment, as it will not be honored. We waited for half hour…read morepast appointment time to get called in. Lab Corp desperately needs to open another location in west Chula Vista, besides 4th Ave. Is it greed that causes organizations to bundle patients like cattle to avoid overhead costs?

Truly only of the most intentionally poorly run companies out there. Nobody works at the front…read moredesk, nobody answers the phones, very intentionally so you can't ask questions. The only people who care are the employees, who are caught between their patients and incompetent management, by design of said management. Only go to Quest Diagnostics if you absolutely have to, otherwise avoid at all costs.

Horrible horrible service! They do not have a customer service desk, Your only option is a…read morecomputer that doesn't answer questions. The front desk customer service desk is closed and is being used as a place to withdraw blood. It was very disorganized. So if you have an insurance question or a special situation...good luck! This is the worst medical place I have ever seen. It makes me wonder if they are taking blood correctly and labeling correctly as well. This place needs to be evaluated!

Hello March! Time for my annual blood work!…read more 5/5 - Fast, Friendly, and Flawless!! Location and Parking: - Easy to find (suite 101, first floor) - No treasure hunt here! - Plenty of parking - zero parking stress! - Open on Saturdays - that's always appreciated and a huge plus if you don't want to use your PTO from work. Waiting Area: -Spacious and clean -Very basic and very white..could definitely use some color (LOL) to warm it up a bit. All-white everything just seems too depressing. Speed and Check-in: -You will get a text reminder and it's super easy to check-in through the kiosk. They called me in at my scheduled time. I was in and out in 15 minutes - probably my quickest lab visit ever. Customer service: -The redheaded phlebotomist was sweet, professional, and calm. She made the experience completely painless. I appreciated she took time to find the best spot since I have a fear of needles and the sight of blood. No anxiety, no drama! -Great communication, efficient, stress-free, and patient-focused care. Honestly, I've spent longer in a coffee drive-thru. Five stars from me!! I'll definitely book here again.

For a medical facility this place is filthy. They ask you to authorize the maximum amount…read moreavailable for your insurance card. Sketchy.

Truly only of the most intentionally poorly run companies out there. Nobody works at the front…read moredesk, nobody answers the phones, very intentionally so you can't ask questions. The only people who care are the employees, who are caught between their patients and incompetent management, by design of said management. Only go to Quest Diagnostics if you absolutely have to, otherwise avoid at all costs.

Horrible customer service and rude to elderly patients. My mother had an appt today at 1050 am at…read morethis location and when she arrived they told her she didn't have an appointment and then sent her off, when she asked for help nobody helped her and just ignored her after saying she needed help. If you hate your job please find another job that makes you happy don't treat elderly people bad just because you are having a bad day

It seems reviews are split here and for me, today, it was five-star. Short version I have a…read moreconcussion and the symptoms got worse and on advice of a nurse friend I went to the ER. 15+ people assisted me and to a person they seems to care and really listened to what I had to say. Hospital is never a good time. Today the Sharp Experience was superb. So many people but a few really come to mind: Gladys Trena (sp?) Micheal Shawn Myrna all did a great job. Really well done.

Hailey (or Hayley...not sure of spelling) working the front check in area of the Emergency Room on…read moreMay 30, 2026 was so kind and helpful. She showed excellent customer service and compassion to my spouse and me. Thank you, Hailey. Guests were also seen pretty fast, or given updates pretty often.

So I came here to get labs drawn but I wasn't sure which suite the lab was in because all the…read moreparking spots are assigned suite numbers. I went into the lab to ask and no one was at the desk so I stood in the lobby for a few seconds and I overheard someone saying "What do you want." This person said it a second time and I said "Are you talking to me?" She said yes and I said "I'm sorry I didn't know you were talking to me because usually people say how may I help you. I'm sure this person is good at lab drawing but she clearing is lacking in the customer service area. Once I was seen the lady did apologize so I did appreciate that.