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    dd's DISCOUNTS

    2.9 (61 reviews)
    Updated over 3 months ago

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    They gave me a hard time to take off a sensor that they forgot..Didn't even apologize and try to be a smart ass with me
    Mi V.

    Customer service= piece of shit. I came in here because my mom like to get her home appliances here and I happened to run into a blazer I liked for ONLY 7.99. I gave in and purchased it but little did I know when they rang me up they didn't remove the sensor tag. I found out when I got home and didn't have time to come back until the next day to ask them to remove it WITH the receipt and TAG still ON it too! The Loss Prevention guy checked the receipt and tag telling the associate everything matches and it's from their store; Yet the sales associate on site STILL denied that the sensor is not from their store and she would have to check the cameras. Like ok I understand you gotta do what you got to do to back ur ass from getting in trouble with ur boss but the fact that after they checked the camera and removed the tag she didn't even apologize. She said "Next time this happens, you take these things back to us immediately not the next day" . Like bitch you think people got time on their hands ? People got jobs and shit to do. Your ass should be apologizing on behalf of your store for wasting my damn time to drive back to get the sensor removed and that you made me wait 20 min for you to check the camera for a fuckin blazer that is $7.99?! It's whatever though, what can I expect from a low class store like dd's and their workers anyways. My ass learned my lesson; ain't ever fuckn shopping here again. Here's my two cents for everyone.

    He loves his bag. They had adidas backpacks for ladies too!
    Laura T.

    I made out like a bandit here! The store was very clean and well stocked. COVID security measures were in place here so I felt safe about coming here. I came here looking for loungewear for my Son and I. Managed to find three sets of brand name top and bottom pajamas, three pairs of basketball shorts, two hoodies for me, one jacket, a sports bag, one hoodie and two shirts, all 18 items totaled a little over $125. Mind you these are all name brand and items I would typically purchase at Macy's and spend double!!! We will return!!

    WHERE is the professionalism? And this is the "Manager". He pulled pants up after the fact my bf called him out for sagging with no belt on.
    Cindy P.

    Just got profiled at DDs Discounts in Berryessa, San Jose with my bf over a bag policy that is nowhere to be seen or able to be printed out in the store. Came in to look at air fresheners because I needed a car freshener. Less then 5 minutes in the store the "Security person", Adrian, walks over and says if i could leave my bag upfront. I asked why " my manager said so and its store policy he said she is at the front you can talk to her" okay i go up there. The "manager" Diamond, told me if it is bigger than a handbag, and it was store policy. Asked her to "let me see your store policy". She Tried to print out a receipt look in the back of it & Nothing, she then says "I can call the other manager over since i am still in training" Yet people walking and shopping with bigger handbags around than mine. And they kept saying it's store policy. Just because my backpack is not leather or purse looking material. Question the "security" person ' why did you not stop me n told me that I had to leave my backpack as soon as i walked in?" "I didn't see you wearing it. [*Okay so then it's not bigger than a handbag right?*] Then directed me to this young looking dude as a manager with saggy pants named Javier my guy called out him showing his underwear to customers how is that professionalism. Javier told me the same thing asked him i want a copy of the store policy that you're enforcing couldn'tgive me a copy and told me he can give me Corporates Number And told him too that theres people in line with the same backpack size as mine and he asked who I asked the lady to please turn around and just because its not Calvin Klein or pleather material it's not considered a bag/purse um it's a backpack regardless of the material and style. My bf then asked Javier, what does he consider a purse and not a back pack, he pointed out at another small backpack just because it was pleather material. Then asked him "you're not the store manager, when does that store manager get here" Javier answered at 3pm and her name is Daniella. He also took too long giving me Corporates number because the "pen isn't writing" when it worked just fine for me when i wrote my number down to have the store manager give me a call in regards of this.

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    The staff of these stores are rude, uncouth and disrespectful. Poor customer service.

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    The cashiers here take the longest to scan, they see a long line and they don't speed up the process or call for another backup.

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    Ask the Community - dd's DISCOUNTS

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    This was my second time going to Thai furniture store and the first time was 9.5 years ago and I…read morekept that loveseat and chaise until I just moved. So I needed new furniture for this new house, so I figured this was the best place to get some ideas.... Little did I know that we'd end up buying a sectional and sofa! Haha There's also a back sale room with last seasons things on sale for a discounted rate. That area is not air conditioned, so be careful back there, one could definitely overheat on a hot summer day! Both pieces we wanted were on sale, so it was a great deal and the only thing I was upset about was the fact that the 5 piece sectional was available, but only 2 of the 5 pieces were in the store. I had to call back and due to the fact their shipping containers are coming in from Vietnam, we bought our furniture in the middle of July and we won't get the sectional until 10/15! On top of that, I misunderstood the gentleman I was placing the back order form and I thought I wouldn't be charged until all 5 pieces were available, that was not the case...... I was charged for the 5 piece sectional as well as the sofa upfront. Which was fine, but now having to be patient and actually WAIT for our sectional to arrive is a bit annoying- especially since e I already paid for it back in July. Overall, I wouldn't mind shopping here again and I never needed that extra stain protection on my Ashley Furniture, so I'm sure we'll be okay now that we have a leather pieces. Yet- being charged for a sectional and then waiting 3 months to receive it AND having to pay an extra $100 shipping surcharge s ms a bit annoying, considering the store was the one that didn't have the item available- unless we wanted to buy the floor model hahaha

    We ordered a bunk bed on their website but the actual bunk bed delivered doesn't have the shelves…read moreas pictured on their website. I called and spoke to the Manager on Duty at the Fremont Store, Aman, who was absolutely unhelpful and just kept repeating that the picture on the website is wrong so I should somehow just be happy with what I got. What is the point of having pictures and advertising something for sale on the website if it isn't even accurate. I asked to escalate the issue to higher management because "The picture on the website is wrong" is not an acceptable solution and of course the General Manager is conveniently on vacation. It is next to impossible to talk to a human on their website and it doesn't seem like they even have an email We have purchased from this location for the 3rd time and will not look at Living Spaces again.

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    dd's DISCOUNTS - discountstore - Updated October 2026

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