We have mixed experiences with company, trending negative…read more We called them last summer for an AC issue which they fixed promptly and at reasonable cost. A request this winter for routine furnace check up couldn't be scheduled until four weeks later. At that time also asked for an estimate for furnace replacement for which a tech was available the same day. Tech promised to send us a quote that night - the quote never arrived despite multiple requests. The tech who came out for the routine check up verified our observation that the control panel of the humidifier was not working and promised to send us a quote for replacement. Guess what - quote never arrived. We paid $205 + credit card fees for the visit but never received a statement of work or even a receipt. On the plus side the techs come out at the scheduled time, seem knowledgeable, and behave professionally. Too bad they don't have time to send out promised quotes!

Old school organization that has been around for years! We have been using this company for a long…read moretime and have always been super happy with the outcome.

He is very knowledgeable on his work, he was detecting my thermostat issues…read more Now my AC work back to normal

I had a water heater replaced. Several months later, I noticed a huge water leak from a connecting…read morepipe that had been cracked during the water heater installation. Troy couldn't find the source of the leak but a plumber spotted it right away.

Fantastic experience. Timely professional and easy. The team and owner were pros, I'd definitely…read morecall them again. Ryan and bronco were solid.

The technicians work in a hurried rushed manner. They lack respect for the home and the home owner…read more They are reluctant if not resistant to answer any questions. The price quoted over email and phone was different than what the technician stated in home.

Please do not use this service for AC. Derrick was responsive but didn't realize he put a too small…read moreunit in my home. The unit never reached the set temperature but convinced me he would figure it out. After a year of no relief, he agreed to put a new unit on will call which was prob $3000 but would not give me a refund n the install when he removed indoor and outside unit from my house and I would be out thousands of dollars for a new install. Not to mention the duct work was done awful. It's less than a year old and rusted it because it wasn't wrapped properly. He charged me $350 for a regular thermostat not included on the 10,000 AC unit install. I received 4 proposals and all of them included a thermostat. Please don't waste your time. You may not have a problem today but you will once something happens to the unit and you're told the installation was poorly done. Also his brother called me and told me personally that he put a trash unit in my house. The AC was too small that it never met the set temperature for the entire summer and present. Should had listened to his brother. Look at the photos. Look at the rust on less than one year old unit. I'm out $6000 I'm devastated. He also sexually harassed me and asked me to be his girlfriend and wants me to have lunch with him when he gets back from out of town. This is clearly out of line and unprofessional.

My son was sick with Covid, my mother was visiting from Chicago, I'd just gotten back out of town…read moreand my air went out. Let me just say that I have never felt so helpless in all my life!! I did a search on the internet and I came across Su'coy! Of course the internet search pulled up Len's and Michael's and Sons but then I see Su'coy HVAC!! I did some research and there was something oddly familiar about his voice when I called!! I knew it! He did a (HVAC) program and he called me when my son graduated from Wilson high school to see if he was interested in learning about the business! I'm so happy that I remembered that name and voice and made the connection! I immediately contacted him and without hesitation he sent an amazing and qualified technician to my home. Dale came in, assessed the situation and within an hour I had cool air pumping through my house again! EVEN BETTER, I didn't have to empty my bank account because the service price was amazingly reasonable!!!! Let me add that my home was built in 1925 and for some reason it holds heat and gets pretty warm pretty quickly! Let me just say that never again will I have to do a search for any HVAC companies as Su'coy will be taking care of my home as long as I'm in it!

Ernesto came out same day to take a look at our 40 year old furnace. He said that while he could…read morefix what was currently wrong he could not guarantee how long it would continue working. He went through different options for repairing or replacing. We decided to go ahead and replace it his price was the same as other quotes we got but he was able to get us a different brand that was significantly cheaper than his competitors and gave one year free labor and there was a 10 year warranty on parts. His crew came the next day and got us taken care of. We also used him to remove and cap off the gas line that was going to our stove as we decided to switch to an induction stove.

Excellent first visit--quickly diagnosed the issue and presented multiple options without any…read morepressure to upsell or overcharge. Fortunately, the first solution he suggested worked perfectly and helped extend the life of my system. A refreshing contrast to the last company I dealt with, who offered no alternatives and insisted the entire system needed replacing.

They were very quick to respond and set up service. The price was up front with two options. Ivan…read morewas professional, tidy and friendly. I will definitely use this service again. My dryer vent was very clogged and dangerous. Do not put off having your dryer vent cleaned.

Ivan was responsive and speedy! Old house with duct work that has not been cleaned for decades -…read moresee before pictures. Ivan cleaned and sanitized the ducts. Also swept the chimney that was covered with soot. All for a very reasonable price. Left a clean house afterwords too! Ivan pointed out that the firebox will need some repointing after the chimney has been swept. Guess who we are going with for that?!

I decided to not go with this company despite them having the best bid. The owner arranged with me…read moreto come by on the late afternoon to sign the contract and to pick up the deposit. He never showed up nor called to cancel or tell me why he wasn't coming. Days went by without even a phone call. I made the decision that this was grossly unprofessional and untrustworthy. I couldn't justify spending thousands of dollars on a company I felt I couldn't trust. I went with another company despite them being more expensive, but I knew I was going to have peace of mind,

Will was extremely responsive. Was able to accommodate my request the same day, fixed my a/c and…read morehelped me understand my setup better and gave me advice on possible improvements to consider. Will definitely be using him again.

Finding quality contractors and vendors seems to be becoming increasingly difficult nowadays. YOU…read moreCAN TRUST THIS TEAM!! I had the misfortune of having my AC go out during one of the hottest weeks of the summer. Yelp reviews led me to contact C&V Services. Carlos (owner) was very responsive. He came out and quickly diagnosed the issue as low refrigerant. Afterwards, he assessed the rest of my unit and made suggestions to keep it running more efficiently. He also explained what repairs I made need in the near future. At no point did I feel pressured into repairs that I didn't need. You can tell Carlos and his team value honesty, clear communication, and quality workmanship. I absolutely recommend them to anyone who is looking and I plan to contact them should I need any services in the future (*knock on wood, of course!)

My air went out during the July heat wave. It is so hard to find an HVAC company that doesn't feel…read morelike they're taking advantage of you. I discovered C&V Home Services had been used and recommended by a Yelper that I trust., so I decided to give them a try. I followed up on the online appointment that I made...(I think the system may need some work). However, I was able to make an appointment once I called for a time that didn't require me to miss work..that's definitely a win. Carlos was respectful and knowledgeable and tried his best to explain what he was doing and why to try and fix my problem. Carlos correctly diagnosed and fixed my issue. I'm a loyalist, treat me right and you have my business. I will definitely be using them for my HVAC needs.