1. Dazey House Cleaning

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Dazey House Cleaning

3.0 (4 reviews)
Closed • Closed

Services - Dazey House Cleaning

Deep cleaning

Maid services

Move-in or move-out cleaning

Dazey House Cleaning Photos

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8 months ago

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The Cleaning Authority - St. Charles

The Cleaning Authority - St. Charles

(10 reviews)

We have been using The Cleaning Authority since 2016 and have always received very professional…read moreservice. If there has been any problem, they are quick to respond. Susan and Kaela have been the team that cleans our home most often and we are very happy with their service.TCA was recommended to us by a good friend and we have not been disappointed. Susan S.

Unauthorized duplicate debit charges and unfulfilled promises. Check your bank statements closely…read more Check your bank statements immediately if you hire this franchise (operates out of Manchester / Chesterfield on Nationalway Shopping Center Dr). I booked a residential clean agreed at a total contract price of $400.00, paying a $200.00 deposit upfront on Sept 24. Dave promised a two-person crew for approximately five hours. Instead, one cleaner arrived, stayed for roughly 1.5 hours, and did little more than light dusting (I still tipped $20 cash). The real issue started with their billing on October 5: They refunded the original $200 deposit. Simultaneously, they debited $400 (the full contract amount). Then they processed an additional, unauthorized duplicate debit of $200. In total, they extracted $800 in debits against a $200 refund--netting $600 from my checking account for a $400 job. When I reached the manager, Dave, he acknowledged the accounting discrepancy and verbally agreed to refund the extra $200 plus an additional $100 credit for the trouble. Since that conversation, days have passed with zero refunds posted, and management has failed to return calls or provide written confirmation. I have had to escalate this to a formal bank dispute through my financial institution and report the overbilling to the BBB. If you use them, do not give them direct debit access--demand exact written estimates and watch your statements line by line.

Dazey House Cleaning - homecleaning - Updated October 2026

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