This business has a very, very dishonest operation. My family has had a cleaning person for about…read more40 years. So definitely not strangers to the industry and standards. Over the past year of working with Kayla there have been consistent changes to her prices without notification, consistent attempts to nickel and dime an extra dollar out of us. She charges for every single dish she loads to every single thing she folds. When our normal cleaning went up by $100 out of nowhere a few weeks ago we inquired to why that was and she informed us that we are now paying a $20 Venmo transaction fee in addition to all these other charges to the same stuff she's been doing for a year. She did not notify us before she raised her prices either. When my family decided to terminate services with her, she referenced a contract that says she needs 30 day notice before ending. A few weeks ago we gave her notice that her rising prices were not something we can continue to do and she said she understood and then this week informed us that she needs an additional 30 days of payment to terminate the contract. When we asked her to at least clean if we have to pay $1000 (2 cleanings) can you at least do the cleaning. She refused stating after we complained about the prices she doesn't feel comfortable working for us. So she's got VERY thin skin. Words cannot express how dishonest this person is. It's really nice that she has a spreadsheet and she itemize all the things she has done which makes her come off as incredibly professional, but what it actually has shown itself to be incredibly dishonest, deceitful, & shady practices. As a business owner myself and having a family that has multiple businesses, we are very familiar with the nuances of entrepreneurship, but we are also big believers in honesty and transparency and this person does not uphold that in anyway. Recently we have found that she has been posting photos of our home (master bath and messy kitchen) on yelp and Google without any consent or permission. Legally, this is called Unauthorized invasion of privacy. This is grossly illegal. Good thing we have a lawyer in the family and will probably be dealing with her accordingly. ***update: She continues to lie in response to my review. This person is continuously disgusting and I'm sure she's gonna just continue to get this review removed. Remember good & honest people don't go around calling themselves a "good & honest person", they just are!

We recently hired Croy's Cleaning to take over weekly cleaning at the home of our aging mother…read more Requiring a walker or wheelchair to get around, it had become too difficult for Mom to keep up with housework. With two pet cats, she was drawn to Croy's use of eco-friendly cleaning chemicals. After cleaning, the house smells fresh .. and everything looks neat and dust-free. We shopped a few companies and found Croy's prices to be reasonable. The service is friendly and courteous. We are very happy with this Company!

I received a flyer and reached out to Sasha's Cleaning Service and from start to finish, they were…read moreincredibly professional, showed up on time, and were genuinely friendly and easy to work with. I explained what I needed, and they got right to work. They absolutely exceeded my expectations with the level of detail and care they put into everything. My bathrooms were spotless, floors were mopped and waxed to a beautiful shine, and they went the extra mile cleaning window sills, baseboards, and vents. Every room felt fresh, polished, and "spring clean". You can tell they take pride in their business, and it shows in the results. I'll definitely be using Sasha's Cleaning Service again for quarterly cleanings and before the holidays. Highly recommend if you want a thorough, reliable, and top-notch clean at a good price!

I which I could give 0 star. Rude customer service and bad service!…read more It's definitely a lot more expensive compared to other cleaning services that I used in the area. For comparison, the first service they charged me $270, for other companies that I used before the cost was between $180-$220. The quality I got is very similar to what other companies provided. I gave a star for the flexibility as they were able to come within a day or two that I called. None of the ladies who came speaks English so the communications took time and also I think there might be miscommunications due to language barrier. I was explained the initial phone call of the services provided and I decided to do a regular cleaning instead of deep cleaning because I didn't need most of the services offered in the deep cleaning. They said for regular cleaning the they will dust off surface of furniture, an example I can share is that I have a cat tree in the master bedroom, they only dusted off the bottom of the tree and left the top undusted. I ended up paying $270 for the first time clean, and then I was not satisfied with some dirty spots that are pretty obviously seen on the wall, so I had to agree to pay $135 for them to come back and fix the wall, even though they said in their service agreement that the fix should be free if the customer is not satisfied with the clean. However, upon arrival, they changed the price from $135 to $180 on the spot because they say it will take at least one hour to clean the wall. At the end of the day, I paid $450 IN TOTAL for this clean. It was not even a deep clean. They didn't even clean the fridge or oven, which was fine because I didn't ask for a deep clean. The deep clean would cost a lot cheaper than $450. The deep clean had a discount of 30%, they could at least offer me a discount, but they didn't. I am disappointed that I paid $450 for a regular clean + a fix. I WILL NOT be a returning customer. They are a lot other cleaning services in the area with better price and service. I would definitely NOT recommend using Olivia's services.

Olivia's is incredibly reliable, trustworthy, and provides great cleaning. I have worked with…read moreKatherine and her team since March 2019, even across multiple moves. There has never once been a time they haven't shown up - something that's difficult to say these days - and they are consistently flexible when our schedule changes. They also periodically offer great deals on deep cleans or add-on services which are incredibly helpful for maintenance or ahead of hosting big events!

I've been looking for a service, to help with cleaning our house, as we chase after our 3 yo…read moregranddaughter. I have been impressed with their prompt customer service and with their clear communication, every step of the way.

They did a great job on my property. Very responsive and punctual. Jazmin was very understanding…read moreand detailed.

I am writing to express serious concerns about the service your company has provided to my parents,…read moreBrian and Janet. First, the professionalism of the staff has been unacceptable. On multiple occasions, when my parents asked simple questions--such as whether something had been or would be cleaned--they were ignored entirely. Additionally, workers have left the home without informing them, which is both disrespectful and concerning given their age (81 and 77). I am also extremely disappointed in the quality of the cleaning itself. After the last two scheduled cleanings, I personally inspected the home immediately afterward. What I found was unacceptable: Dust remained on top of the microwave--undisturbed across multiple visits. Dog hair and debris were left under the kitchen table, and the floor was still sticky. The carpet in the dog's room appeared untouched. These are not minor oversights--they are clear signs that large portions of the home are being missed. Your company promotes exceptional ratings, but upon closer review, there appears to be a pattern: customers are satisfied with initial deep cleans, but ongoing weekly services decline in quality. Unfortunately, that has been exactly my parents' experience. My parents paid $140 for a partial cleaning of their home, yet based on what was actually completed, the service delivered was nowhere near that value. At a minimum, I expect: A personal apology to my parents. I strongly encourage you, as the owner, to personally inspect their home. The current condition does not reflect the standards your company claims to uphold.

Holy Cow! The thoroughness of the cleaning was exceptional. When you pay for a Deep Dive cleaning,…read morethat's exactly what you get. I'm not a germaphobe, but I like cleanliness. My spouse is more content to look the other way. Not me. The way they arranged my 15-year-old son's bedroom? When I left yesterday morning, it looked like Oscar Madison. When I returned? Felix Unger. Everything was so neatly folded. My Master Bathroom? Detailed like a vehicle. Kitchen sink? No water spots. You could tell that things were cleaned versus just smelling cleaned. I paid an extra $75.00 for refrigerator cleaning? They cleaned the freezer too. Which I didn't know was possible. I am a very satisfied customer. Yesterday was a great beginning to a brand new business relationship. But I'm not posting any pictures of my home.

Awesome work and employees. They take their time and make sure it's done RIGHT! We have used them…read moreseveral times and they do great work every single time.

My dogs make quite a mess on my carpets especially with the snowy and rainy weather. True clean…read moremade my carpets look new. I really like that there is no shampoo to harm my precious animals

My team, headed by Kailey, did a great job!! They were extremely thorough - kitchen was spotless…read moreand well as a wonderful job in my bathrooms! Such a good feeling to have a spotless house!!!