Professional and Reliable Staff: The entire Buildingstars team, from management to the cleaning…read morepersonnel, is professional, courteous, and highly reliable. They operate with minimal disruption to our daily business.

The lady that called my company said that she could do an appointment on a certain at a certain…read moretime for a quote to clean our office. Well then she called back and said that the time she scheduled was double booked and that she would need to reschedule. Fast forward to date and time of supposed canceled appointment a sales rep showed up unannounced. He asked if I had been sent a confirmation e-mail/calendar invite and I had not. He then proceeded to ask me about our current cleaning company. I explained what they were doing and then HE ASKED ME WHAT THEY COULD DO BETTER. I'm sorry isn't the job of the sales person to be able to tell my company what your company can do better than my current cleaning company. He then proceeded to get an attitude with me. I do not recommend this company to anyone. No matter what price they come back with odds are I will not be using them. I value my time and they did not respect my companies or my time.

Top level cleaning experts provided a excellent service cleaning my home. Highly recommend!read more

I requested a deep clean, and was quoted $400 for my little 2 bedroom, 1 bathroom pet friendly…read morehouse. Baseboards were not cleaned, dusting was not done, some windows were cleaned but not all. Walls, ceilings, light fixtures were not touched. They asked me what I wanted them to focus on and I told them the floors since I'm not currently able to do that. When I walked around with my white socks on after they left, they obviously did not do a good job. I took a paper towel and wiped the floor and it was still dirty. The owners of this company were very rude to me when I called to discuss my concerns. I highly recommend you stay away from this service. Quality was bad, owners are rude, service Was over priced, and the job was not completed. VERY DISSATISFIED!!!!

I requested a general cleaning for my home. Melody was awesome. She was thorough and professional…read more The service I received was worth the money I paid. I was so pleased, I'm ordering the monthly cleaning.

I hired better life home cleaning for a deep clean of my house in St Louis after renters moved out…read more They were able to get me on the schedule for my desired date (it was about a week after I called them). Shay, the cleaner, was prompt and provided an excellent service. The house is indeed very clean and I appreciate the hard work! The regular cleaning service was $250 + an additional $250 for the deep clean + 20% tip (of course) = $600. Highly recommend. Great value for the price!

Amazing service and Nicole is so friendly! Trust them to clean when we're not at homeread more

The cleaning i received from this company was unsatisfactory and even when they went back to…read morere-clean it they still did not do a decent job. I was informed by my rental company of this fact and shone pictures. When asking for a refund I was told that it was outside of their window for refund and essentially denied. It was my mistake to chose a company without an established history and I will not make that mistake again. Also their was some issues regarding leaving my AC on 50 degrees in the summer with the patio door open all night that didn't get turned off until I got there much, much later.

There is a lack of professionalism with this company. They do not hold their subcontractors to any…read morestandards. Several complaints were made and there was no attempt to rectify the situation. When we cancelled the contract after many complaints, we were still held to the "termination policy" and forced to pay a termination fee. I would not recommend this company for any business needs.

I wanted to give this company my business. Was happy the manager surveyed the job so quickly and…read moresent a quote the next day. Scheduling the job was a different story. The first time the job was scheduled I got a call 40 min prior to the job stating the employee was not going to make it as she went to the hospital. I can understand that type of scenario, so I was patient and said we could reschedule. The person doing the scheduling kept telling me he would get back to me. It was only my calls to him (several) that we finally got the job rescheduled and confirmed. Guess what, they never showed. after a few calls that went to voicemail and emails that weren't answered I finally got someone on the phone that said they would find out what was going on and call me back. She did call me back and said they would have to reschedule - evidently the employee hadn't gotten a confirmation from the company to go ahead with the job (MISCOMMUNICATION within the company). They pleaded with me to reschedule, but there is no way I will give them my business. Unfortunately I can't recommend the work they do as they did not do the job.

I which I could give 0 star. Rude customer service and bad service!…read more It's definitely a lot more expensive compared to other cleaning services that I used in the area. For comparison, the first service they charged me $270, for other companies that I used before the cost was between $180-$220. The quality I got is very similar to what other companies provided. I gave a star for the flexibility as they were able to come within a day or two that I called. None of the ladies who came speaks English so the communications took time and also I think there might be miscommunications due to language barrier. I was explained the initial phone call of the services provided and I decided to do a regular cleaning instead of deep cleaning because I didn't need most of the services offered in the deep cleaning. They said for regular cleaning the they will dust off surface of furniture, an example I can share is that I have a cat tree in the master bedroom, they only dusted off the bottom of the tree and left the top undusted. I ended up paying $270 for the first time clean, and then I was not satisfied with some dirty spots that are pretty obviously seen on the wall, so I had to agree to pay $135 for them to come back and fix the wall, even though they said in their service agreement that the fix should be free if the customer is not satisfied with the clean. However, upon arrival, they changed the price from $135 to $180 on the spot because they say it will take at least one hour to clean the wall. At the end of the day, I paid $450 IN TOTAL for this clean. It was not even a deep clean. They didn't even clean the fridge or oven, which was fine because I didn't ask for a deep clean. The deep clean would cost a lot cheaper than $450. The deep clean had a discount of 30%, they could at least offer me a discount, but they didn't. I am disappointed that I paid $450 for a regular clean + a fix. I WILL NOT be a returning customer. They are a lot other cleaning services in the area with better price and service. I would definitely NOT recommend using Olivia's services.

Olivia's is incredibly reliable, trustworthy, and provides great cleaning. I have worked with…read moreKatherine and her team since March 2019, even across multiple moves. There has never once been a time they haven't shown up - something that's difficult to say these days - and they are consistently flexible when our schedule changes. They also periodically offer great deals on deep cleans or add-on services which are incredibly helpful for maintenance or ahead of hosting big events!

Whether you need light house cleaning or deep clean, The Cleaning Authority has you covered without…read morecharging you an arm or a leg. They did a fabulous job for me for a long time, and I highly recommend them.

They have a strange system of cleaning half one week then the other half the next week. So I chose…read moremonthly cleaning and my home was never fully cleaned. They dust the some of the furniture but not what is on the furniture. If it looks clean they don't touch it. Like my bath tub. I was very unhappy with their service. They are extremely expensive, too. Not using them again.