I requested a general cleaning for my home. Melody was awesome. She was thorough and professional. The service I received was worth the money I paid. I was so pleased, I'm ordering the monthly cleaning. read more

I hired better life home cleaning for a deep clean of my house in St Louis after renters moved out. They were able to get me on the schedule for my desired date (it was about a week after I called them). Shay, the cleaner, was prompt and provided an excellent service. The house is indeed very clean and I appreciate the hard work! The regular cleaning service was $250 + an additional $250 for the deep clean + 20% tip (of course) = $600. Highly recommend. Great value for the price! read more

Kay did a wonderful job!! She was so friendly and her compliments were so greatly appreciated! The special touches she did on our boys' bed by leaving a toy reading a book or a stuffed animal playing cards was adorable and very unique! Wonderful job she did! read more

Don't waste your money. They did a horrible job. The house was empty and they still could not get it done right. Missed so many things.

I was really impressed with the cleaning staff, Christopher, Kris and Charity. They literally worked their butts off for 4 hours in a Deep Clean of our house. The house has not been this clean except for when we moved in. They also sent me a beautiful flower arrangement for my birthday! Some of the positive accolades: Thorough and detailed cleaning and terrific attention to detail. Professional and pleasant, very polite, trustworthy and hardworking. I appreciated the company's communication, including appointment reminders, arrival notifications, and follow-up surveys. They used eco-friendly products they they produce themselves. leaving a fresh, clean smell without harsh chemical odors. The company has received numerous awards and recognitions, including "America's Best Customer Service" which we experienced firsthand. We will not have them clean our house monthly as well. read more

Nikole is simply professional and has the gift of cleaning on purpose without excuses. I will be requesting she return to my home. She is a pleasure to have around she feels like a old friend who is doing you a favor. My home is clean. So with the power YELP has invested in me I proudly issue out five stars. It was a pleasure to trust this company with my new home call them. read more

This company bought out a smaller company and jacked up the prices. Service isn't any better and we don't get the personal attention we had before. read more

I sent in a project request, Angela was very responsive. Angela asked open ended questions to better understand our project needs.

We came home to a fabulous, sparkling home that was cleaner than we ever imagined! Prompt, professional service who didn't mind having our golden retriever at home while we were both at work. Such a relief to find a cleaning service that you can depend on to leave your house and come back to a wonderfully clean home. All Green products used Highly recommend! read more

my home was cleaned by Jackie and Mat today. they did a great job and now I can sit back and enjoy a spic and span home. they worked as a team and knocked out the cleaning in no time. Excellent job !!! read more

Scheduled a deep cleaning today and the team that came did a wonderful job. I look forward to using them again in the very near future. Love the personal touch of leaving a note and checklist behind. read more

Nice cleaning crew, but I later noticed some things were missed. I had inside the fridge cleaned, but the top of the fridge itself wasn't. The backsplash in the kitchen hadn't been wiped down. Someone was mopping my hardwood floors and I asked what type of cleaner it was- I was told it was water. Another member of the crew stepped in and said it was a solution the company provides. Okay, then. My place was completely empty when they cleaned it, so I expected the deep clean to include washing things like 1. tile 2. top of the fridge. I'm not the type to stand over people and give directions - I expect the employees of a service I'm paying for to know how to perform their job duties. Show me what you can do. Should I give them a second chance? I'm not sure. read more

BLM has cleaned our home for more than a year. In that time we've had quite a few different teams clean our home. Today we had the best duo we've ever had. Rebecca and Dee left our home spotless. I'm probably the pickiest person I know so, for me to say this is meaningful. The team took care to leave the floors streak free, fold the edge of the paper towels, literally polish the entire bathroom and left the whole house smelling fresh and clean. From my observation, it appeared that they really enjoyed their work. There was an authentic team oriented approach from the moment they walked in the door so, having them in our home was a pleasure. This is the only reason I've deducted a star is that we have also had less than stellar teams By less than stellar, I'm not implying poor, just below average. Certainly no where close to the A-team we had today. If I owned this franchise, I would encourage the entire staff to emulate Dee and Rebeca in every way. I have requested that they send this dynamic duo exclusively. If this request is granted, I will happily raise my rating from 4 to 5 stars. :) read more

Better Life Home Cleaning - Home Cleaning Near Me - Saint Louis, Missouri

I had been considering using a cleaning service and called several companies. Better Life Maids was so helpful and was very competitively priced. I am so glad I went with them. They did an amazing job and took care of my home as if it were their own. I look forward to using their services regularly and would definitely recommend them. read more

Just had BLM's come in and clean. They spent two hours on our small 2-level condo and did an amazing job! We had Bobby and Shannon. Absolutely fantastic work and still offered to do more. We couldn't be more satisfied and happy! Looking fwd to next month's cleaning!!! Thank you again! read more

They get 2 stars because the cleaning team was friendly and courteous. That's as good as it gets. Basic things were not done: -bathroom vanities'tops were not cleaned -bases of toilets were not cleaned -chair rail was not wiped -dining chairs were not thoroughly dusted -top of refrigerator not wiped, as promised The crew was very kind but it seems they are stretched too thin. Went through the house too quickly. Will not use again. Owner's response when contacted was less than satisfactory. She didn't even apologize for poor service. read more

I am SO PLEASED with my cleaning! Jolea and Myieesha worked so hard and left everything looking amazing. They even cleaned the ceiling fans! I would highly recommend. read more

We have been using Better Life Maids for several months. Every single person that has come to clean has been very pleasant and hardworking. They are open to suggestions if needed, but usually they know exactly what to do. I have used other cleaning companies over the years, but none of them had ladies of this caliber. Pleasant trustworthy, and efficient. read more

Hired them about a year ago. Gave them a shot for about a year. Wouldn't request to come back. Only did bare minimum cleaning. Wont clean behind tv/couch unless asked prior to cleaning. Never sends same person either. Looking to form a trustworthy relationship between me and my cleaning helper. Doesn't do dishes or help with basic task unless asked ahead of time and charges extra for both. read more

We've been using Better Life Maids for a few months and have consistently been very happy with their work. Melody has been our cleaner a few times now, and she does an excellent job. Even with our menagerie of pets and both me and my husband working from home, she is efficient, considerate, and highly professional. We appreciate the COVID safety precautions they have put in place, and love the fact that they use green chemicals and reusable cleaning materials. We have an opportunity to provide feedback after every cleaning, and while we've had no issues, I have no doubt they would immediately address any concerns we might raise. Would not hesitate to recommend Better Life Maids to others. read more

I used this company twice and what a joke. Over charged both times and maids damaged furniture and wood floors were soaked in water. What a joke. There can not be a more shi---y company read more

Absolutely horrible job! Waste of money. Even the essentials weren't done. House didnt smell clean. Crumbs still under the table. Cobwebs in the corners. Forgot about an entire bathroom. Still lots of hairs in the tub they did clean. I wont ever have them over again. Took me a month or more to write this post but I thought others should know. read more

When I first wrote my poor review of Better Life Maids, the owner/CEO wrote an apology to me here saying they were sorry, but my home was just so so dirty that they couldn't clean it (it's not - never has been). They subsequently edited that review to lie and try to trash me here by saying that my home was filled with pet feces and it was so unsanitary that it couldn't be cleaned. They've since taken that comment down. Now, trashing a former customer and lying about the conditions in my home in a public forum IS one way to run a business, I suppose (I don't have pet feces in my house - except in the basement cat litter box). The simple fact is that the quality of their work deteriorated and deteriorated - so I fired them. That they came onto Yelp and edited their original comment to add a lie just adds to the fact that I made the right decision. If the owners/managers of this company actually did believe that this condition exists, it's proof that haven't actually been in my home. Own up to your poor quality work Better Life Maids - don't lie about the conditions in my home to make yourselves feel better. read more

We bought a home in St Louis that had been unoccupied for about three years. I called Better Life Maids and in one afternoon, they made that house look brand new. Both my wife and I were impressed with the two ladies that did the job not only because they worked hard, but they were both very personable. We will be using them in the future. read more

I love coming home after Better Life Maids has been through my apartment. Everything is so neat and tidy. I highly recommend.

Better Life Maids came on Friday for my first cleaning. I was home so that I could introduce them to my dogs. I was nervous because my pets are very important to me. The young women (Team 7) came in and I could immediately tell that they were dog people! They greeted my puppies with affection and I knew by watching the interaction that my dogs would be ok when the team came in the future while I was at work. They also set me at ease with regard to the cleaning service. They were friendly but also professional. And when they left my house was fantastic! I am so glad I have decided to use them so that I can spend my weekends doing other things instead of cleaning! read more

I've been a client for almost a year now and I continue to be very happy with the quality of their work, the friendliness and professionalism of the staff and their timely response to emails/texts. read more

Excellent service. Safe for my pets. Always arrive on time and are efficient. Every staff member is extremely kind.

They were really good at first but their service has declined. I use them monthly and 2 months ago, they forgot to clean my basement all together, so they had to come back on a different date and redo it. Then last month, they missed my first floor bathroom and so I had to call them so they would clean that as well. When they came back to do the cleaning, one of the maids was trying to play with my dog who was in his kennel. My dog doesn't really like males, but also was remaining pretty calm despite people being there. Apparently though, the maid accidentally opened his kennel, letting him out and was unable to get him to go back in. He did text me, but I had to leave work to fix the situation, which was annoying. In addition to these issues, I used to get reminder emails a week prior to my appointments as well as emails about the services being done and complete and I have not gotten these in about 3 months. I have called and complained about this and all I get is that they don't know why I am not getting them. The positives of this company is that they use better life products which are all natural and initially when I was looking, they had the best price. I am now questioning though if that is worth the extra hassle. read more

They have been doing a great job for over a year for me. They are always professional and do a fantastic work. The only criticism I would have is the timing of showing up when scheduled. But I understand the complexity of the business and they are always within a couple of house of the time of arrival. read more

I had Better Life come do a one time cleaning before I have house guests this weekend, and every step of the process was easy and pleasant. They're the only local company I could find that would give me an instant quote and let me book service online, so I was happy from the start. I was also able to get a cleaning 2 days after the time I was booking, when other companies had told me they were booked out for several weeks. The online payment process and customer portal were easy to use, and the company was super responsive via email when I told them I thought I had accidentally double booked. My cleaning team texted me when they were on their way to my apartment and I gave them details on where to find the key, and they were super friendly during that interaction. I came home AMAZED. They went totally above and beyond what I expected from a standard cleaning, and even did some light organizing and removed some bags of trash I had sitting in my kitchen. I came home expecting everything to be clean of dirt but still needing to do a lot of work on the place, and honestly I will be ready for my guests with maybe 15 minutes of my own work after what Better Life did with my apartment. I am extremely pleased with their service and while I was going to just have them clean the one time, I think I'm going to start having them come do regular maintenance cleaning too because I could use the help and they knocked it out of the park this time. Thank you to Rebecca and her team, and everyone else at Better Life! read more

Better Life is, by far, the best cleaning company I have used. My recent cleaning team: Tymlyn, Zianna and Kacie were very detailed and thoughtfully replaced each and every item they cleaned in its appropriate spot. I returned home to a bright, clean, fresh smelling environment and couldn't even find a speck of dust anywhere (and I looked). Thank you Better Life for making my life easier today! My house looks amazing following my first deep clean (and my house contains two very busy people and a paralyzed pup). Keep up the incredible work! read more

Every experience I've had with Better Life Maids has been great. They make my life so much easier with email & text reminders, reliable cleaning staff, and flexibility with scheduling. Knowing they use green cleaners makes me happy to let my little ones crawl all over every surface. I look forward to their visit each time! read more

This team is very personable, hard working and efficient. A few minor things were overlooked on the first visit, but when I called to give my feedback, they sent a crew to my home the very next day! They will make it right, or give you a refund. Great business model. read more

I was very happy with our cleaning! Just a couple of small things got missed, but it was not a big deal, considering how the rest of the house looked. Shameka and Mackenzie were kind, courteous in giving me a call to let me know they were on their way, on time, and a delight to have in our home. I've already scheduled Better Life Maids to clean our house again! read more

My most recent cleaning experience with Melody was fantastic! She had amazing attention to detail, went above and beyond, and was a joy to communicate with. I'm delighted with BLM and really appreciate their services and hard work! read more

We have had a couple of visits that were not meeting our expectations. We provided the company with some feedback and they did not disappoint. Our house was beautiful. It felt so refreshing and peaceful to come home. The staff is always friendly and prompt. They even do well with our dogs! read more

I am consistently impressed and pleased with both the cleaning service this company provides and their customer service. Every person I've spoken to or met has be so kind and friendly, and they shot it out of the park again today. We had a new team today, and they were just as thorough with the cleaning as our usual team. So now I can spend my weekend with my son instead of having to focus on cleaning the house. Can't recommend this company enough! They're amazing! read more

The service I had received from Better Life Maids was seriously disappointing and made me a bit angry. The team lead (I respectfully will not mention her name) had called the day of the appointment to confirm she was on her way. I reminded her of my dog and I was surprised that she had no idea that I had one. That made it evident that she didn't read the notes I had provided to Katie when I scheduled my appointment. Additionally, the work-completed checklist sent to me after she had left reflected she arrived at 10:20. She had signed in with security of my building at 10:35. I'm going to check with them to find out what time she actually signed out. On my way home from work, my expectations were high and I was excited about getting the cleanliness that I had read about other people having online and also because I had read the checklist of what was suppose to have been done. Unfortunately, reality didn't meet expectations. What I had found instead were dirty floors that weren't mopped that still had residue from before she and her partner had shown up, dust and pet hair in plain sight under the dining table and on the chairs despite me specifically requesting that they be cleaned, piles of dust under my desk and all over it and behind mirrors, and opening a closet door revealing a floor with dried snow drippings that had not been touched at all. They're supposed to sweep and mop the floors including the floors in closets. I couldn't believe that 2 hours worth of work had been done to my place especially given that it's only less than 1000 square feet. I was charged $150 for this! Seriously, what the heck did they do for that long? This was supposed to be a deep cleaning. What a joke. If this were a deep cleaning, what type of work would be done on normal cleaning days? I'm not a difficult customer. In fact, I'm easy to please. But I think that when the team that's re-sent to do a spot check were surprised themselves by the crappy job that was done the first time and having to profusely apologize saying that it was an embarrassment to the company, having to take photos to send back to the office to confirm my findings, and then ultimately, having to redo a deep cleaning, all of that speaks for itself. I REALLY appreciate that the other team lead, Brandy, apologized on behalf of the company and took accountability for this person's awful work. This was the first time I had ever used a cleaning service and was even interested in having recurring cleanings because of other reviews. Unfortunately, I'll be looking to other companies. read more

Better Life Maids has come to my house once a month now since I discovered them at the end of last year. Every time they bring a professional crew and they help each other to quickly get the job done wonderfully! We trust them to come to the house while we are out, and we come home happily surprised by how nice everything is. Thanks! read more