I made an appointment with a transfer and asked if I could used the transfer for that. A week…read morelater, after the service, I was told the transfer had expired and could not use it. This place needs to be more customer-centered instead of bottom-line centered.

Holy Cow!! I had a spa week gift card to use and I found Hand and Stone. I had the most incredible…read morefacial with Karen today...I am shocked by the service, her professionalism and amazing skillset! She knew what she was doing and transcended me to another world of relaxation with the added scalp/aromatherapy massage. OMG I will be back.

This spa recently opened and I went in to ask about their head spa services. I've never tried it…read morebefore but seen it on social media. The owner Lilly explained how she uses ginger shampoo and essentials oils on the hair, which sounded great and you also get a neck and shoulder massage. I made an appointment and the experience was so relaxing! She even gave me an extra moxibustion treatment. Never heard of it, but it's basically a Chinese therapy that warms the body and helps relieve stress. I'd glad to have this place in my neighborhood. Will def come back!

Not sure if they were short handed at the time, but seemed like nothing was really organized...I…read moredid the massage and head spa, massage was good but she was too rough, my back felt bruised for days after that. The head spa was nice too but again little too rough and I did not like how my hair looked afterwards. It was extremely frizzy! There was no explanation of what was being done, which I usually like to know before hand, I didn't like that there was no privacy, especially when they have the camera zooming in your scalp and are saying out loud how dry or oily it is. Also, when I was laying for for head spa, very uncomfortable, I'm tall and they had my feet soaking at the same time but I was on a weird angle and my back started hurting, will not be returning

This location does an amazing job of loosening up tightness in various areas of your body and the…read morevarious techniques use from hot to cool and the different pressures make for an amazing experience. Looking forward to another session when I'm in town.

Your body will thank you. M&Y hits the spot, literally, every single time. Despite the lack of…read morefrills, they make up for it in professionalism, massage style and knowledge. M&Y wellness spa is the best massage in the Westchester area.

This place is nice and clean. I feels like a couple spa. They offer shower room, dry sauna, steam…read moreroom and massage room.

Just finished getting a massage and it was terrible. They…read morehad me in a hot room and never removed the blanket for the massage. They made me feel like I was suffocating, never going back here again.

I recently made an appointment for the infrared sauna. I was roundly disappointed as I did not…read moreeven break a sweat. The entire purpose of going to the infrared sauna is to heat your body from the inside out, which then causes you to sweat and burn calories. If that is what you are looking for I DO NOT recommend you go to this spa for that service. The room never heated up and maintained a warm room temperature. I wasted both time and money. I expressed this to the spa director and the response was that she did not understand why I was upset-I guess wasting my time and money are minor inconveniences. I would highly recommend going elsewhere if you want the expected experience with the infrared sauna.

I was a part of a bachelorette party of several women plus the beautiful bride. I cannot recommend…read morethis venue enough. Jo was absolutely excellent at assisting us in coordinating an amazing day. I received my first facial from Jo which was amazing. I felt and saw the glow which lasted well into the remainder of the week. It will be a hard act to follow. In addition, I also received a very attentive massage from Chris ( I hope I got the name correctly) as he was able to spend additional time on my back recognizing the needs as opposed to just moving forward to other areas. This meant a great deal to me as I have been carrying the tension for a while and glad to be rid of it. Such a calming and rejuvenating experience. The facility is spotless. Each of us wore the warmest coziest robes for the day and were able to lounge in the comfortable back area where we were allowed to bring snacks and beverages as well as hang decorations for Jessica. Not that we even needed to as the decor is perfection. All of the ladies were extremely satisfied with their services and like myself, all expressed the desire to return. Thank you for making my girls' day the best it could be. You have made some customers for life!

Jayne is wonderful. My husband first went to see her for foot pain. She was able to help him…read moretremendously. He then suggested I visit Jayne to see if she could help with my headaches. Indeed her knowledge of where tension is carried in the muscles is formidable, I am really amazed at how an hour with her is more effective than a week of pain killer! We are now "regulars" -- and couldn't recommend her more highly. Yes, it is relaxing, zen, super spotless and all the rest but more than that it is preventative and holistic an approach to pain and (let's face it) real life management. Jayne is really a soft spoken and knowledgeable gem of massage therapy!

Jayne Luccarelli is an outstanding and exceptional massage practitioner. She is treating me for a…read morechronic 2-year problem with my hips, legs, and Achilles. I have been unable to resolve the issues with 3 other therapists. Jayne is exceptional because of her personality, approach, intellect, and talent. 1) Jayne is enthusiastic and happy. She greets you with a smile and she is curious about what brings you to her. 2) When you discuss your problems, Jayne listens. We discuss how the conditions evolve and she reconsiders her approach week-to-week, articulating her thoughts before she starts. Other massage therapists were approaching my body with the same treatment, like a routine. 3) I like to know the body so I go to the sessions with some knowledge and questions. Jayne is great to talk with to learn what she knows. 4) My body responds best to deep tissue work, and Jayne seriously delivers deep tissue application. After each and every session I leave feeling we have made an improvement. My goal was to restore my hips and legs back to a fluid and flexible feeling so I could return to a weekly 5 mile run. For over two years I stopped running due to pain and muscular tension following gradual spinal compression due to aging, hip and pelvic strain, and Achilles/Plantar Fasciitis. Jayne eliminated my muscular tension and increased my flexibility and range of motion. I can run again and feel fluid and flexible with my stride. GO SEE JAYNE!

Too much cell phone use . People sit on machines and take up space just looking at their phones…read more Trainers always working out themselves and taking equipment that paying customers cant use

For over 200 bucks a month I want the weights restacked and a no cell phone policy…read more A better way to buy bottled water too. Members sitting on the machines holding up the equipment texting. Listening to loud phone conversations while on the treadmill I get off and leave. If u dont need classes join Pro Body Fitness a few blocks away. THey have a strict restock policy and no cell phone policy they actually enforce, and way more weight machines.

one of the best massages ever and reasonably priced - awesome!…read more Calming and professional atmosphere. Massage staff demonstrated good technique, really working out some knots. Affordably-priced with a variety of different options (foot, back) and combination packages to suit your timing and needs. No, it's not a high-end spa, but for the price, the convenience and the effectiveness -- and the bonus that it's a smaller place so it stays quiet -- this is a definite recommendation.

There's a therapist named Jason here; and he gives that good yang yang which is the best bang bang…read morefor your buck. Translation: Excellent pressure, intuitive attention to knots, and no dang dang impropriety. What were you even thinking! Loyalty program: 11th massage is fe-reeee!

Excellent experience today I had a 30 minute foot massage followed by a 90 minute scalp treatment…read more Everything was incredibly relaxing. The two therapist I had, had nice firm pressure, but I'm sure they would've adjusted if I asked. I left feeling great and completely refreshed. Highly recommend if you're looking to treat yourself and unwind.

This is the 2nd time I have been to Zen Spa the deep tissue massage was great. You can't beat…read moretheir prices.

I have been going to Teddy at Addison Street Spa for years and for good reason! His knowledge and…read moreskill in massage therapy always leave me feeling my best for days at a time. I'm a very active person and so Teddy always customizes my massage depending on what needs the most attention, especially after my long run days! The professionalism and expertise alongside the real community feel of Addison Street Spa is what keeps me coming back, thanks Teddy!

I love this place. Have been here a few times and have had amazing massages by Teddy and Shari…read more Saw Tina today for a facial and it was lovely. My skin was glowing and I was totally relaxed. Can't wait to go back!