We hired this company for a very large project to tier out our hill, build a deck w/ roof and canned lights over our hot tub (as well as pour the slab for hot tub), wire the hot tub, pour a concrete patio next to the deck, and replace countertops in our kitchen. We agreed on terms and put down 55k for our deposit (half of the cost of the project) in December 2021. Fast forward to May 2022 and they still hadn't started our project because they could not secure permits to tier out our hill. Then the project was delayed yet another 5-6 weeks because they didn't have our deck rails (yet they knew in December 2021 they needed to order them, and we were very clear that we needed the deck done by the 4th of July because we host a yearly party for our entire extended family and neighbors). They assured us they could remodel the kitchen counters and build the deck and concrete patio in two weeks. Here we are now in October. They've ghosted us, have not finished our project, built a smaller deck than we agreed to, didn't build the roof over our hot tub or wire the electrical for our hot tub (so we have yet to use it and have had it since May), and we're missing skirts and end caps to our deck rails. We've since been blocked on social media by them and they've also stopped returning calls or responding to texts. Our kitchen floors and cabinets were scratched and damaged during the countertop install and the best they could do was give us a pen to color in the chunks and divots so they weren't as noticeable. They also damaged a few glass cooking dishes and lids to our pots when they removed our granite countertops. It took me 4 solid days to remove everything from the cabinets and drawers, vacuum chunks of granite and drywall out of our cabinets w/ our shop vac, then hand wash pots, pans, appliances, utensils, and everything in between (this was a horrible time for our dishwasher to be broken as well). They didn't put cardboard down on the floor before beginning the demo work and they didn't take any preventative measures to protect our kitchen items from damage, either. This has been the absolute worst experience we've ever had with a contractor. DO NOT HIRE THIS COMPANY. They started with two owners that have since parted ways since our project started, so now only one of them still owns the company. We're now going to have to seek legal action to get the refund they owe us. read more