J&L are excellent plumbers. I had a major water leak in my yard and they came out and did the job…read morein a timely manner and did not destroy my yard. I was expecting to need major lawn care when they finished but they did an excellent job. I highly recommend them for plumbing service.

J and L Plumbing plumber Charlie performed outstanding work to fix my major plumbing leak with…read moregreat professional knowledge and speed. He had all the tools and supplies, got approval from HomeServe quickly, and was finished restoring the main water supply to our house with a permanent, professional repair in a little over an hour. I have put J and L Plumbing on my go-to list for any future needs.

John was recommended to us by our home warranty insurance company, Old Republic. He was the third…read moreplumber that the insurance company sent to take a look at the leak in our old water heater. That process was such a nightmare with Old Republic but John and Robin were so helpful throughout the process. I'm so thankful for both of them and especially for John. John removed our old 80gal water heater from a very tight space that was covered with old gas metal pipping that's connected to our HVAC unit and put in a new one - all by himself! I was worried about the old gas pipe and the tight space but he made it look so easy (I didn't see how he did it and I didn't want to). I highly recommend him! I'm happy to know that there are honest and kind people out there and John is it. I can sleep at night now knowing my house is safe. Thank you for installing our new water heater!

This is not the plumber you want if you are of color…read more I had a leak on the bottom of my hot water heater. I called my warranty company, Old Republic, and got John. Based on what I saw and heard from both the plumber and my tenants (in the home), the problem was solely with the plumber. He was VERY unprofessional, short and rude, and was not relaying true and accurate information. He told us to turn off the heater knowing it would be a week without hot water and he said it wasn't leaking when he checked after it was off. It most certainly was still leaking which means that going without hot water would've been for nothing. He was just being nasty. Initially, John said he "opened the water heater" and water was pouring onto the floor (huh? how do you open a water heater?), he said my tenants don't speak intelligible english, not at all true. They are well spoken, they just happened to be black. He was very very unresponsive. He wouldn't answer the phone to schedule a time. I had called twice in 4 days and left one voice message. I had to contact the warranty company all that week just to get 3 way'd in with him for 1 minute, he wouldn't give me a time before he came out to the house.... On and on. Water pouring on the floor the. entire. time. And out of the blue, HE cancelled his work on the ticket for "personal reasons", which delays replacement even further - again, to be nasty. I called the warranty company and asked why there's a new plumber on the ticket and to make sure that everything was fine. I spoke in great detail about the John the neighborhood plumber - I let the warranty company know that his service was not equal for all customers.

I hired Red and Blue Services to replace my water heater, macerating pump, shut-off valves and…read morefaucets. Craig had great communication starting with the estimate to then following up after the job was done. The pricing was good and the work was excellent. Would highly recommend.

Called Red & Blue Services past Friday at 9 a.m. and spoke to tech. Craig, regarding hot water…read moreheater not working at one of my rental properties. Explained renters had two young kids and I didn't want to leave them hanging over the weekend. He shared he could be out by evening and ended up there before 4 p.m. He had to order two parts for pickup in Stafford, VA, later Friday evening, after visual assessment that evening and come back following morning to fix and fire back up hot water heater. Problem solved. He made not one mention of it being an older model and/or suggest I change out as that has been my previous experiences with other companies. And, at 8 a.m. today (Monday), tech. Craig texted me making sure everything is still good as he knew my main concern of renter's kids and cold weather. The level of service and follow thru he/Red & Blue Services have had with me and with only placing two services calls in the past 2 years, both of which were minor tickets happening before or on the weekend, is truly remarkable and can't thank him enough for being super prompt and driving on a Friday night to get a part to replace following morning. Not to mention, I was anticipating an emergency or extra cost for afterhours/holiday weekend, and got an invoice less that expected. Highly recommend as he is truthful, efficient, very knowledgeable of gas and electric water heaters and over deliveries on follow thru when some other companies would postpone completion of service until nonholiday or weekend day.

Franconia plumbing is my go to! Chris is very knowledgeable and helpful. He has fair pricing and…read moregives you his honest opinions. Chris helped me out when he didn't have to regarding a Vanity install. He was requested to just replace copper pipes that had corrosion. His work is clean and always makes sure it's done right. Highly recommended!

Chris is by far the most professional and skilled man in the area for the job, not to mention one…read moreof the friendliest guys you'll meet! My family and I have actually been enlisting his services for years. He does amazing work. Recently, my roommate hired him to take care of a new hot water heater for the house at mine and my family's suggestion. Needless to say, she couldn't say enough good things about his professionalism, communication, and all around personality. I'm told she will never hire anyone else for the job. I'm thrilled too! The hot water in the showers works wonderfully. Give this man a call for your plumbing needs. He will not disappoint.

I trusted Andy Baumbach as my business had used him and he seemed a very friendly and talkative…read moreguy. He charged me $6500 to purchase and install an electric water heater. It was only a few days later that I discovered the going rate in our community was $2000-$2500. When I called to ask why he charged me so much, his attitude changed and became defensive and nasty. He just said he was more expensive and refused to make any adjustment to the charge. Buyer be ware.

Called on Andy again, this time for an upstairs tub drain leak. Was able to come by same day to…read moreaccommodate our schedule. He was able to quickly diagnose the issue and root cause and provided a couple of options to fix. Andy recommended an economic solution to try first and it worked great. Highest recommendation!

Too bad I can't give this company zero stars, because it deserves it. A few weeks ago, I had a…read moreplumbing issue and shared this info with my sister. Since she's a member of Angie's List, she volunteered to look me up a few reliable plumbers in the area. The first name she gave me was Mr. Jackson from Reliable Home Improvements. I called him on a Monday and spoke to him about possible resolutions to my plumbing issue. We decided that Thursday morning between 9-9:30am would be the perfect time for him to stop by and inspect my issue. I remember that I specifically asked him if I needed to call him back to confirm my appointment with him later that day. He said, "no, I have you on my calendar, but if their is a problem, I will call you back." I thanked him and told him I'll see him Thursday. Well, Thursday rolls around and I didn't hear from, nor did I see Mr. Jackson. Extremely unprofessional! I worked from home that day, so thank God I didn't have to take off, but it was still an inconvenience. Why on earth is it so hard to find honest, competent and reliable plumbers? This is a give and take situation. I pay for a service, you fix the problem...plain and simple. I wasn't asking to fix the problem for free, I was a paying customer! Moreover, if he wasn't available, a simple call to reschedule would've been the proper thing to do. Two weeks to the day and I still haven't heard back from this company. Horrible customer service! Take it from me and don't even bother contacting this company. My sister suggested that I call him back, but I refused because it's plenty of plumbers in the area that are willing and able to assist me. I found one too, he fixed my issue lickety split and was very professional! One and DONE!

I left a message, he never called me back. I found this odd as waited several days for a call back…read moresince I stayed over a friend's house. Who doesn't call back? Update: Called me back a week later, said he was on vacation. That's cool and all, but could you leave a message on your voice mail stating as much since you also use this phone for business? How am I supposed to know that?

Just a great experience. Frederick is a complete professional. Came and replaced an old tankless…read morewater heater. He did so quickly and the cost was very reasonable considering the type of work and time involved. He was also extremely responsive and worked beyond the hours that many contractors are willing to do. I totally recommend him and his company.

fast to responded and solve the problems quickly.. but EXPANSIVE! I thought the job would be $500…read moreetc.. but costed me over $1300

Never again!!! Hard Rock plumbing!!! We had a major flood in…read morethe bathroom and unlike the other reviews he did show up HOWEVER, he did not get the job done. First attempt was Thursday, he was able to snake through the pipe in the toilet claims he snaked about 6 ft but the backup came back 2 days later. We called Saturday and he came back Sunday evening to snake again but this time was only able to snake the cable for about 1 to 2 feet and informed us there was nothing more he can do after already paying him $851. He claimed we had a broken pipe!!! Ruined our bathroom marble floor when he used his snake machine and left the crude from the snake all over our toilet and bathroom walls!!! When we brought the damages to his attention he was frustrated but agreed to provide some financial relief which we never received. So we called a professional company and they were able to clear the pipes within an hour (so definitely not a broken pipe). If you hire him just know... you DON'T get what you pay

Listen! We used everything you could think of to clear the tub drain, and I MEAN ERYTHING! So we…read moreasked around and Ralph was recommended. We called late one evening and he said I will come by tomorrow by 10am. Why was he knocking at out door at 9:30? Called my phone a few times (it was on silent) and waited a WHOLE 12 minutes for me to open the door. Now, upstairs we go to the bathroom. Ralph assessed the situation and said it will probably take about an hour. Well, 7 hours later and a few trips to the truck, he said "i have to do surgery." I was like OK what's the cost.... Long story short and 2 days of surgery on replacing a few pipes, 25 more feet of snake, our drain was finally clear. Ralph and his team stood on buisiness! We recommend HardRock Plumbing and Drain Services!