1. Red & Blue Services

    1. Red & Blue Services

    0

    Manassas, VA

    Red & Blue Services

    3.7 (15 reviews)
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    Services - Red & Blue Services

    Plumbing inspection

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    2 years ago

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    3 years ago

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    7 years ago

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    5 years ago

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    8 years ago

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    6 years ago

    Craig has done quite a few projects for our family and he is always on time, very friendly and is a Great Lea sure to work with. 5 stars.

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    8 years ago

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    7 years ago

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    13 years ago

    Great Australian guy. Cheap, great work and can do more than plumbing and gas fitting.

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    9 years ago

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    12 years ago

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    Review Highlights - Red & Blue Services

    Craig texted me making sure everything is still good as he knew my main concern of renter's kids and cold weather.

    Mentioned in 10 reviews

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    F H Furr Plumbing Heating And Air Conditioning

    F H Furr Plumbing Heating And Air Conditioning

    (765 reviews)

    Quick repair, was able to come in during the holidays, even though it was same say and I had to pay…read morea bit more it was worth it.

    FH Furr's biggest problem is not their technicians--it's their management's complete lack of…read morefollow-through. I'm attaching the emails I sent to FH Furr regarding the second incident. They are exactly what was sent, with my email address, phone number, and home address redacted. The first issue with my new HVAC system required 4-5 service visits over multiple days before it was resolved. After the issue was resolved, I repeatedly asked about FH Furr's advertised $500 No Frustration Guarantee. I never received a callback or any type of explanation--they simply ignored it. The second incident was even more frustrating. After my service request had already been pending for over 24 hours, my appointment was pushed back another five days during a heat wave because a specific technician was apparently needed. I called back to ask if another technician could be sent sooner because waiting five more days was not acceptable with 95+ degree temperatures and the upstairs reaching around 80 degrees with two young kids. At the same time, I asked that a manager contact me to discuss my concerns with how the situation had been handled up to that point. I was repeatedly told someone would call me back (twice by phone and once through a technician), but nobody ever did. I followed up with two detailed emails to document the issue and give FH Furr the opportunity to handle it, including asking again about the $500 No Frustration Guarantee. Those have also gone unanswered. If you end up with an issue requiring anything beyond dispatching a technician, don't expect management to follow through. At this point, their $500 No Frustration Guarantee feels more like a sales promise they have no intention of honoring. Every technician who came to my home was professional and did everything they could to help. They are not the reason for this review. This review is entirely about FH Furr's management and customer service. I will only be contacting them for future HVAC repairs while the warranty on their installation remains active--and only because I have little choice.

    Red & Blue Services - plumbing - Updated July 2026

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