I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

Reddick and Sons are my family's "go to guys" for all our electrical, plumbing and HVAC…read moreneeds...They have been excellent!

Sylvester was on time, which was a nice change from other service companies!…read moreRepaired our toilet without a mess, nor did he recommend a bunch of expensive unnecessary work. Professional and personable, will request him for our next plumbing job!!

We've been loyal Marine Plumbing customers for at least five years, and their service has been…read moreconsistently excellent. But our most recent experience reminded us why we trust this company so much. On a Saturday night around 8 p.m., we discovered a leak on our main level--every homeowner's nightmare. I was terrified we wouldn't get help until the next morning. Instead, dispatch quickly sent Eric, a capable, kind, and highly skilled plumber. He was thorough in finding the source of the leak and stopping it, and he did so with a calm professionalism that instantly put us at ease. I've been a fan of Marine Plumbing for years, but I have no words for how much it meant to have a well-qualified person show up exactly when we needed help the most. Their reliability, expertise, and genuine care for their customers continue to set them apart. Highly recommend.

Requested an estimate to repair a toilet and two sump pumps on Tuesday, repairs done by Thursday…read more Friendly, professional, excellent quality of work and great value.

Top Tier Service. I had a hot water cartridge replaced. They worked with my building maintenance to…read morecoordinate the water shut on/off. My tech Bobby was quick and efficient. Standout qualities: Live customer service support. Quick to schedule. Professional and friendly staff. Priced reasonably and affordable. Very knowledgeable about various plumbing systems and products. Clean work area. Covers shoes inside of your home. (Without being asked.)

Purchased a mini-split for my basement renovation when these folks came to my rescue after 3 other…read morecompanies flaked out on me. I can't say enough good things about these folks. The experience and thoughtfulness of their work is terrific. They work with you and answer all your questions and offer advice to help make decisions when you're getting your system modified, installed or repaired. Very prompt service, they're clean and efficient at what they do. They don't try to sell you something you don't need. They are my new HVAC company for my house!

We wanted a regular maintenance check on our 3 year old Trane system and we had concerns that it…read morewas producing louder than normal sounds. However, they came out and assured us everything was in working order. No upselling or additional fees beyond what was agreed upon up front. Great insight, knowledge of the system, and advice. Will definitely call again!

Called Residential Express for a full-system replacement quote in October. Was pleased with the…read moreexperience, which simply involved taking measurements and asking what changes I might want with the setup--much better than the high-pressure sales pitch from the bigger companies in the area. We pushed off the replacement thinking our unit would survive one more winter, but of course of furnace went out unexpectedly in the middle of the night during one of the coldest stints of the season. Called Residential Express the following morning, they pulled up my quote from 4 months prior, verified the price hadn't changed and were able to schedule me for a full HVAC replacement the next day. Freddie and Flavian arrived on time and were very professional moving through our house and working in our backyard and utility closet. They explained any changes they needed to make, went over the new setup and recommended service intervals, and hauled all of the old equipment away, leaving our house looking better than when they arrived. Very happy with our experience with Residential Express and wouldn't hesitate to use them again.

RES installed new HVAC in September 2021. Freezing temps last night and my heat wouldn't kick on…read more Needless to say, it's cold in the house. Literally wearing a sweater and two sweater wraps. New HVAC filter, reset breaker. Thermostat batteries are fine. Still not kicking on. Sent Yelp message to RES because they have always been quick to respond. And they did this time as well and the woman who gave me a call was nice and tried to help. Pretty disappointed that they can't quickly swing by today. From what I've read, it's likely a dirty flame sensor or the ignitor switch (neither of which is a long job - I just don't have the tools). HVAC less than 5 years old, so parts are under warranty with RES; however, I had to call someone else. Bottom line: Someone else is coming today, but I could end up paying for parts. Kind of feels like my current needs weren't lucrative enough for RES to make a concerted effort to swing by.

This company did a great job. I called around 10:30 pm and they answered my call to fix my heatingread more

The technician whose name is Gerson diagnosed the issue, He detected a part needs to replace. I…read morepaid around $120 for this visit. Before he left asked if I need to pay next time while replacing part. He very clearly said there would be another labor $100 cost for me. Then he contacted me for replacement part within day, and he offered $400 for the item. I checked the replacement part price from online stores, it was never $400 at any store, and I found the same part with $150 price. Then I let him know not to order for the part, instead, I would order it. Now, the replacement part is ready and this company is requesting $250 for labor fee which we already discussed. Moreover, they are changing their speaking as if it was about distance of location. What is funny my home is pretty close to their location around 15 min most. Their behavior is not ethical, and I am not stupid. Briefly, if you want to spend more money in than regular cost , you can go with them.

Really appreciated Diego's work - installing Insinkerator, fixed water flow pressure in bathroom…read morefaucet and fill valve in toilet tank. But more - his proactive attention to details and pragmatic recommendations to solve problems. He detected the smell of gas and brought in his sensor to thoroughly check. It turned out to be a leak at the back of my stove, which is why my sensor did not pick it up previously. He brought the gas valve out from behind dry wall, installed a new one so that it's to code and ready for a new stove to be easily installed. Diego was a real pleasure to work with - calm, professional and happy to answer my questions. Thoroughly recommend this company - it's owned by Diego and his brother!

Definitely happy I went with Hydro routers versus the big box guys. They returned my call promptly…read morewere here on time. The main guy David, is a certified plumber. He definitely knew his stuff. will be definitely contacting them for any future plumbing needs. Did I say the pricing for the Hydro jetting was good, but the service and results ,is Whats sold it for me. Also, you definitely noticed this sincere nature and him. I just knew I wasn't getting scammed.

The technician service has always been the company strength…read more One year, post acquisition, APEX has better integrated Furr as a business unit. So, supporting functions like dispatch and customer relations are better serving the overall effort. Stay tuned...

So, I first want to start off by saying that every single technician/expert that has provided…read moreservice to us has been FANTASTIC! Fullstop. This review is based on recent experiences with customer service representatives/admin folks. So it was during calls to the main number, and we reside in Virginia. We recently had a very expensive repair for a hot water heater that severely damaged our circuit breaker box. So the techs came out, did their thing and were phenomenal. However, in order for us to submit the repairs for reimbursement with our home warranty company, we require an itemized invoice. As per the egregiously rude phone reps we have encountered, there is a company policy against itemized invoices. Like, WHAT!?! I have never experienced anything like it in the history of working with service providers. There is always an itemized invoice. However, that in itself is not the issue. First, my spouse spoke to someone who said that it is only possible to obtain by escalating to a manager. So we waited and attempted to follow-up. Each time after we both tried to follow-up, we encountered some of the rudest, most unprofessional individuals on the line. Not to mention, AGAIN, how does it make sense that you are doing work of this magnitude and cannot produce an invoice that breaks down parts and labor!?! I am certain that this isn't the first time in history that the company encountered this kind of request when customers are dealing with insurances and warranty companies. It is wholly disappointing, when you consider that the individuals in the field doing the labor intensive work can be overshadowed by the policies of the company. I literally have no idea what to say at this point, but that we will be transitioning to Michael & Son's or another provider. Because who wants to pay this kind of money to be mistreated on the backend for something as simple as an itemized invoice. Such a shame!

Fast. Honest. Knowledgeable. The technicians repaired my dryer that had stopped heating by…read morereplacing the heating element. On another visit, they repaired an electrical short in my water heater. On both occasions they were able to visit my home within 48 hours after I contacted them. Excellent work. Very polite and trustworthy technicians! They took the time to explain the problem for me. I'm very happy with them and will always go with them when I have problems like this!

Highly recommend this company! They upgraded my HVAC system and did an excellent job. The…read moreinstallation was done quickly and professionally, and everything turned out great. They were also very polite, patient, and easy to communicate with throughout the whole process. They explained the details clearly both before and after the work, which I really appreciated. The overall process was smooth, efficient, and the price was reasonable as well. Very happy with the service and would definitely recommend them!

My AC suddenly stopped working yesterday. I checked the AC compressor unit outside my condo and…read morenoticed it wasn't turning on when I switched on the AC. I called BlueStar and they were able to squeeze me in within a few hours. Isaac was able to diagnose the problem quickly and got my AC running. He was very professional and explained the issue. I've been BlueStar customer for several years and will continue to be one for their great service.

Customer service promptly answered all questions. It well well. No issues, installed as expected.read more