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    Dawson Technology Solutions

    5.0 (2 reviews)
    Closed Closed

    Services - Dawson Technology Solutions

    Appliance repair

    Security monitoring services

    Security system installation

    2 More Services

    Security system repair

    TV mounting

    Dawson Technology Solutions Photos

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    Mr. Appliance of Savannah

    Mr. Appliance of Savannah

    (25 reviews)

    When Mr. Appliance steals from customers and attempts to rewrite history...... Do not use them…read moreever! I openly share my response to them. Shannon, your response completely ignores the primary reason I called for service. The door flap was only one part of the problem. From the very beginning, I made it clear that the ice maker and water dispenser were not working. Your technician, Daniel, and your company both stated those issues would not function unless the door flap sealed properly. I relied on that guidance. Attempting to rewrite the narrative is unprofessional and dishonest. I paid for the door flap repair without issue. It was replaced, and it does seal. However, the ice maker and water dispenser--the original issues I called about--remain completely unresolved. Do not tell me I did not ask for 4 issues to be resolved when I first contacted you. After three service visits, your company has still failed to fix the problem. Instead, I've been left with a refrigerator full of visible tape, patchwork, and what can only be described as unprofessional "band-aid" fixes. This is not acceptable by any reasonable standard of appliance repair. Even more concerning, I have written text messages from your own technician admitting they do not know how to fix the issue or even why it was continuing to happen. I was told to put it in the garage and buy a new one to avoid spending more money with your company! And yes, be assured I will be posting those messages on Yelp, Google, the BBB and all social media platforms. Yet I was still charged again on a follow-up visit for work that was never completed successfully in the first place. So again, do not rewrite history to avoid accountability for ineptness and a failure to understand how to properly fix appliance issues. If you don't have trained technicians or specialize in a brand, don't send them to customers homes. People want to trust in you and now see what they can't. By the third visit, your team resorted to placing silver tape throughout the interior and filter area of my refrigerator. You have now caused more issues by doing this and I absolutely intend to hold your company accountable. That is not a repair--it's negligence. At this point, this is no longer just about poor service. This reflects a pattern of incompetence, misrepresentation, and improper billing. You charged for a solution you did not deliver, failed repeatedly to diagnose the issue, and left my appliance in an unacceptable condition. And your technician agreed and specifically stated he did not know why it was happening, yet continued to come back with a second technician who also had no idea what to do so they slapped some tape all throughout the inside and called it a day. Are you serious? Shame on you. You've had multiple opportunities to correct this and chose not to. I will continue to publicly document this experience, including technician statements and text and photos, so others are fully aware of how your company operates. Every review site, all of social media and the BBB. We treat people with trust and respect and what you have done to my family is disgusting. You should seriously reconsider how you handle situations like this, because this level of service is indefensible. But you go ahead and keep the money "for now", since that is what matters most to you. Let's see if it is worth it when I am finished with making sure this experience with all of the photos and text messages from your of technicians back up exactly what I am saying. Disgusting and shameful.

    Showed up on time quick and effective care. The technician was very knowledgeable. Highly recommend.read more

    Dawson Technology Solutions - securitysystems - Updated May 2026

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