I went to pet food express today at 4:57 ( I know this because I have a clock in my car) the door…read moreto the store was open I quickly got my dog food which was easy because I knew exactly what I needed I went to the cashier and nobody was there- the Cashier then ambled over and said the store was closed.... First of all it was surprising that it closed so early!!! Second by the time the cashier came over it was literally 5:00on the dot!! I am not sure why they were completely shut down that early and yet the doors were open. The cashier said I could order online but the app didn't work, I truly don't understand, most people don't close their cash registers while keeping the door unlocked. I think it's really important to treat customers well and I feel like this was just a ridiculous way to treat a customer, clearly these people want to get out of the store as fast as they can and i get it, but there needs to be a little window of flexibility - I don't think I will return !!!

Our dog eats special food and this is one of the closest places to buy it. The always have plenty…read moreof stock and staff are always friendly and helpful with trying something new for our older dog. The store is always clean and they have lots of treats for dogs. They also have an on-site wash your own dog area.

Of course we love Petco because it gated to the other family members. Besides the prices, the store…read moreis usually a good place to stop and check out.

Petco lost a customer today…read more We've been loyal customers at our local Petco since they opened 30 years ago. Today, I went in to get a refill on cat litter, using the same refillable containers we've used all along. When I went to checkout, the new manager informed me that she could not sell me the cat litter because the containers were "non-conforming" and too big (by 8 ounces). I told her that I've been using the same containers for years and no one had ever mentioned that they were "non-conforming." She replied "No, sorry, that has always been the rule!" (implying that I was lying). I offered to pay the difference and she said that was not an option. I offered to dump out the difference and she said there was no way to verify the correct weight. (Seriously? Eyeball it! It's cat litter ffs!) Then she told me I would have to take the containers back to the refilling station and dump them out! I told her I was leaving them with her and didn't care what she did with them. She told me I was being rude, and I told her she lost a customer. The staff at our local Petco have always been so friendly and helpful, but today was such a departure from the norm. We're going to give the new Pet Smart that's opening up in a couple of weeks a chance to earn our business.

Oh my goodness. I went here on a win just to look for some bones that my dog likes and I met the…read moremanager. I believe her name is lauren forgive me if I'm mistaken, but she was so incredible knowledgeable and helped me find a new treat that my golden retriever likes. She walked me around the store and educated me about things I should look out for. She also helped me with the reward system. Just over the top great experience will definitely be back. The store is a little out of my way, but I've gone back two times just because everyone provides great customer service!

We have had our dog Reedus groomed from Celeste from the Fairfield store and followed her to the…read moreDavis store. She has such a good relationship with our dog and wouldn't have anyone else groom him. She does an amazing job and Reedus loves her she is amazing !

Friendly & helpful staff. Best price on straw bales too…read more Clean store easy to find items.

Great service via phone calls. I called twice and both times they were very helpful and pleasant…read moreto speak with. The second time I called, I requested them to save a stock tank for me and they did without hesitation. The price of the stock tank was cheaper than other places. I picked up my tank the next day and they had my name on a perfect stock tank. The cashier was very helpful too. 5 stars for service, quality of products, and pricing on my particular item. Great family owned business!!!!! Thank you Higby's!!!!

Imagine waking up to a leaking aquarium and scrambling to find a replacement--that was my morning…read more I initially stopped at Aquarium Depot and had a pretty frustrating experience. I left feeling like I was inconveniencing them just by asking about their ordering process. It honestly felt more like Aquarium De-nope! That led me to Your Reef Experience, and the difference couldn't have been more clear. From the moment I called, the owner was welcoming, patient, and genuinely helpful. He took the time to answer all of my questions and helped me place an order for an out-of-stock aquarium without making it feel like a hassle. He also kept me updated throughout the entire process, which I really appreciated. One thing he said stuck with me: 'I just want to see successful aquarists.' That mindset shows in how he runs his business. If you value knowledgeable, friendly, and customer-focused service, this is the place to go . Highly recommend.

I don't usually write reviews, but Josh at Your Reef in Roseville absolutely deserves one…read more From the moment you walk in, you can tell this place is different. Josh is super down-to-earth, easy to talk to, and actually takes the time to help--no pressure, no upselling, just genuine advice and great service. The fish and corals here are hands down the healthiest I've seen anywhere in the greater Sacramento area. Everything looks clean, vibrant, and really well cared for, which says a lot about how they run the shop. What really stood out to me was how open Josh was to custom requests. I had something pretty specific in mind, and he went out of his way to help make it happen, which you don't see very often. Overall, this is easily the best reef shop around. Great people, amazing livestock, and just an all-around awesome experience every time I go in.

Dr. Hatt is the best. She's so genuine and kind. All the gals in the office are so sweet as well!…read more And I'm so glad she's closer to where I live now! They don't rush you out of your appointment, are able to give honest quotes quickly and are very accommodating. My cat, Winx, seemed to like everyone there as well! Can't ask for anything else, really. Sure the place could use a little paint or updating, but I'll take scuffed up paint and honesty over rude and judgmental any day.

I used to love Yolo Vet, but since the new owners took over, the place has gone downhill fast. It's…read moreclearly under corporate control now, and the focus seems to be maximum profit over animal care. My recent visit was a mess: the entire front office was covered in visible mold, the exam room was filthy with dog hair everywhere at 9 a.m. (before any real appointments), and they were severely overbooked with drop-off appointments, leading to long waits and rushed service. They tried to upsell unnecessary services and charge for things that felt pushed just to pad the bill. It's heartbreaking to see what was once a caring local practice turn into this. Corporate greed has completely overshadowed any love for animals. I won't be returning and can't recommend it anymore. Find a truly independent vet who puts pets first.

Been in the hobby for over 20 years and took a chance transitioning to reef. Thanks to Ralph and…read morehis expertise I am loving my rank and this hobby again. Ralph really takes the time to make sure you are having success with your tank and actually enjoying the process. Love the attention to detail with how his store is set up and Ralph and staff always find what I am looking for.

Everything went well. I'm new to everything salt water. The customer service is above and beyond…read moreanything I could have ever expected. Every question I had was answered and I hadn't even made a purchase yet. This is definitely my new go to place for aquatics. I started with corals that are beginner friendly and I can't be happier with the selection.now it's time to watch them grow