This is my first experience with North Shore, and I am very pleased. I came in to get an old pair…read moreof glasses frames repaired. Unfortunately, the frames were beyond repair and I ended up buying new glasses. Roger, the optometrist, was very organized and quick to get the order placed. Turnaround time was only a few days and I am extremely happy with my purchase. They have a great selection and a very professional staff. I will be switching to this location for all my future eyeglass frame purchases, very pleased with the service and quality at Northshore eyecare.

My experience was mixed. For the eye exam, Dr. Walker is polite and efficient and did everything…read moreexpected. I also went because I had dry eyes and she looked at my eyes, had me blink, and told me about a treatment they offer (not covered by insurance). I said I would think about it and went home with instructions for home care, recommended eye drops and antibacterial eye wipes, and a follow up appointment. At the follow up, Dr. Walker put in eyedrops to check my tear film, examined my eyes, and told me about their treatment offering. I asked if the home therapy had been helping and she replied that she didn't know, she had not put in the drops last time. Since I thought the purpose of the follow up was to see how the home treatment was going, I left a bit surprised. Please note that 3 stars isn't bad. Yelp defines 3 stars as "ok."

I don't see an eye doctor regularly because I luckily have good vision! I recently ran into some…read morepretty scary vision issues and called Dr Barnhardt's office. Patricia answered the phone and after explaining my symptoms she was able to get me in to be seen the next day. She was very calm, thorough, and organized. They had a user-friendly online patient portal to enter my health history and information. My visit with Dr. Bardhardt was pleasant. He was very friendly. He was able to catch that my optic nerves were swollen and he said I needed to be seen by a specialist at Swedish. He and his office worked quickly to get Swedish the information they needed to get me seen and they were in communication with me the whole time. I was able to get in at Swedish within days instead of months all due to their care and attention. And had I waited months, my vision would have been permanently compromised. I highly recommend Dr. Barnhardt because I could tell he and his office genuinely care for their patients. When I eventually do need glasses, I'll be going back!

dr. Bernhardt is so thorough and so nice and so experienced. He spends a great amount of time with…read moreyou and make sure that he has run every test and answers every single question that you have. The lady that helps with the glasses is super. She's kind of funny and she will pick out a great pair of glasses even if it was something that you would not normally choose. The front desk staff is fantastic also. i've been going here for about 20 years and the rest of my family also utilizes Dr. Barnhart and his staff. I gave him a fantastic rating!

I'm a newer patient of Dr. Lee's and really enjoy having her as my eye doctor. Dr. Lee and her…read morestaff are so thorough, compassionate, and friendly. It was really easy making an appointment, especially during the time of Covid. I ordered contacts through Kirkland Family Eyecare and it was a breeze using my insurance and scheduling a pick up. I highly recommend Dr. Lee to anyone in the market for an eye doctor. She truly cares about her patients and their eye health!

I've been going to Dr. Lee's practice for years and I can't recommend her enough. She is so sweet,…read morepatient, and caring. Her receptionist Kelsey is always super friendly and communicative. If you're looking for a new eye doctor, I don't think you could go wrong with Dr. Lee. She's the best.

Dr. Ken was kind and friendly during my visit, which I appreciated. However, as a first-time…read morepatient coming in for a routine annual exam, I was disappointed by the lack of transparency around add-on services. I wasn't told ahead of time that retinal photos were not included in the standard exam and would cost an additional $39 out of pocket. Patients should be informed of any extra charges before services are performed. I also ran into repeated errors in my new patient information (email and address) that I had to correct multiple times, including again when setting up the patient portal, which was frustrating and time-consuming. On a positive note, the clinic did ask for my consent before performing the contact lens test.

Had a regular eye exam appointment scheduled. I have been having some issues with my eye and asked…read moreto have my eye looked at, he asked me if I still had leftover steroid eye drops from last year and I said yes and he said just use those. I said I don't want to use steroid eye drops if I don't have to. I wanted my eye looked at. He refused to look at my eye (beyond the vision test- never looked at my eye to see if anything was going on) and said he would "leave it up to me" if I wanted to use the steroid eye drops or not as they are "relatively safe". This was absolutely appalling to me. When I went to check out, I was charged extra because they did an extra picture that cost more. They did not ask me if I wanted this extra test or tell me about it beforehand. I will never go back here and I do not recommend this place at all!

We took our one year old for an eye exam here. The doctor was really good with little ones and did…read morea thorough exam.

I have purchased my glasses from Bothell Vision Center for several years. At one point, my dog…read morepulled me over. I got a concussion and had two black eyes and needed to be checked out for macular degeneration. . They did so immediately without hesitation. I purchased a pair of glasses from Costco thinking I could cut cost and get quality. Unfortunately that was not the case. The Cosco lenses always seem slightly gray even without sunlight and my vision is not as sharp. Bothell Vision lenses are admittedly, more expensive. However the Bothell Vision frames were under warranty so my new frames were covered. I find my vision, much sharper and clearer, with better depth of vision, with the glasses from Bothell Vision Center.

Just purchased our fourth pair of glasses in 6 months from this quality, exceptionally well…read moreserviced small location off Bothell Way. Never a wait. Quality eye exams. Great communication skills from the admin office. Pleasant, NICE people who didnt let me walk out of there in ugly cats eye frames. Most importantly an unheard of 2 year you break 'em, they well re-make 'em policy. Seriously - no matter what my kids do - if they have the pieces, Davis Optical will replace them. For Free. Its like Les Schwab of the Eye Business. Its like I was blind and now can see. (sorry, couldnt help myself)

From the owner: Our practice proudly serves the North Seattle and Eastside area with a tradition of quality service…read moreand a friendly staff. Drs. Ron Coverdale and Diana McFarland take great pride in offering every patient the absolute best in vision care--whether through fitting them with eyeglasses or contact lenses, diagnosing cataracts, glaucoma, and other eye diseases, or recommending LASIK and other eye surgery procedures. Our expert optometrists and experienced staff will take the time to answer all of your questions, explain treatment options, and provide the highest quality eye health treatments available. Built on the foundation of patient convenience and satisfaction, Davis Optical & Family Eye Center serves all of your family's eye care needs under one roof. Come visit our modern facility and friendly doctors and staff!

My 8yo was diagnosed with binocular instability/convergence insufficiency. Her eyes were not…read moreworking together to create one image, to put it simply, so she was seeing blurry and in double most of the time. It was greatly affecting her school work. Last year, I noticed her turning her head a lot, to read or watch tv with just one eye. Plus, she was complaining of tired eyes and headaches, unable to read for more than a few minutes. I thought she just needed reading glasses. Most eye doctors are not trained to recognize this issue, but fortunately, I took her to my ophthalmologist who recognized the symptoms right away and sent us to a vision therapist. I had never heard of such a thing and was so worried for my sweet girl. But Dr. Pearson and his staff were so kind and walked us through every step. Now, after several months of weekly in-office therapy and daily at-home therapy, she is doing great! I feel so grateful that this was caught at such a young age. If you have any similar concerns for your child (or for yourself), I cannot recommend Dr. Alan Pearson highly enough for an evaluation and possible treatment. I'm a believer in vision therapy!

From the owner: Dr. Pearson specializes in Functional Vision Evaluations and Vision Therapy. A Functional Vision…read moreEvaluation is different than regular Eye Exam and can determine if vision issues, such as two eye coordination difficulties, eye focusing issues, or eye tracking issues are contributing to your or your child's struggles. Our treatment programs combine clinic visits with prescribed home activities utilizing advanced software, technology, and tools to resolve the issue quickly.

Mark up was way too high! There's also not any option to make it any cheaper, all they do it's to…read moretry to maximize your insurance money and get even more out of you for out of pocket. $615 for a pair of single vision glasses, compared with costco that's $160! What a joke! Kicker is that they don't even give you a cleaning cloth for how much they charge! Never again!

The cost was dramatically more than other opticians. I didn't want to spend any more time finding…read more"In Network" providers, so I accepted their pricing. Never Again. There are Many other options available at significantly lower cost.

Dr. Kitamura has been my eye doctor for many years, and I trust her completely. She's kind,…read moreknowledgeable, thorough, and always takes the time to explain everything clearly. The staff is friendly and professional, and because of my great experiences here, I've referred several family members and friends over the years! I highly recommend this clinic for their exceptional care.

5 stars for the optometrists (I've seen Dr. Kitamura for ~15 years. She's great!). The medical…read moreassistants/techs have also always been friendly and helpful. 2 stars for the administration system here. They forget to invoice you for things, then send you bills for nonpayment, then when you do pay the bill they forgot to send you in the first place the front office doesn't communicate with accounting, etc etc. Or they overcharge you for services you didn't receive and you have to argue with them over the phone about it. If you pay at time of service make sure to inspect your bill very carefully because it's a pain to try to get it corrected later if there's a mistake. I'm feeling generous so the clinic as a whole gets 4 stars instead of 3, but that's entirely being driven by the quality of actual care providers not by the rest of the office.