As I added on my previous review today at lunch they could not take my money for a deposit. What…read morefool would run a bank like this?? In addition, I received a call from a manager and now I know that the crummy personnel is due to the competition for employees and the lack of decent workers. Also, after listening to the rhetoric, someone is flat out lying about whether or not there was someone else on the premises at the time I went in.

Incredible customer service, specifically john. He went above and beyond to help my family out. One…read morestar docked because the drive though wait can be miserable - only one working lane.

Michelle and Nabil were great, supportive, responsive, and efficient. We decided to put an offer…read moreon a home and within 12 hours, they were able to get us a loan approval that we could present. They made the loan application process easy and transparent. They answered our questions without delay and problem solved for us when issues came up. They also handled their end with escrow without having to get us involved. The whole process reduced our stress when we bought our property.

I was referred to Michelle by my friend (who also left her a raving review) and my experience was…read moreA+++ with Michelle and her team Nabil and Angie at CrossCountry. I vetted many lenders during my househunting, but Michelle left the biggest impression with her ability to communicate complex points with incredible clarity and she knew exactly how to answer my questions. This is a professional who is at the top in her field. I left almost no stone unturned during the process and Nabil on Michelle's team was very patient and equipped me with all the information I needed to know as a first time buyer. During the latter part of the process, Angie kept me up to date on all the paperwork and made sure I knew what I was signing and kept me abreast of important milestones. With Michelle's team, I was able to close in 20 days without rush appraisals in this crazy competitive market and I got the best rate that no other online or local lender could beat. I will be most happy to work with her again for my mortgage financing needs! Thank you Michelle, Nabil, and Angie!!!

I've been coming to this branch of BECU for over a decade and they're always super kind,…read moreprofessional, and helpful. Most recently, Guy Larson helped navigate me through obtaining an auto loan and I was very satisfied with the results. I've never had to wait long to be helped and never had an issue that they couldn't solve whether it's opening an account or needing a notary. My favorite bank to do business with.

A dear friend of mine passed last November. As her trustee, I was able to closed several very…read morelarge brokerage and bank accounts by providing a death certificate, copy of my drivers license and a copy of the trust. It took less than a week to accomplish this. However, I have been trying to liquidate my friends' ($300) BECU account since December! I've sent in several "Claim of Fund of deceased account holder forms" and the appropriate attachments". Their process is intentionally complicated and despite being told initially that they have all the documentation from me that they need, a few weeks later they said they did not receive the affidavit of small estate--which I did send. Very frustrating -- but who can help?

I highly recommend Count on That, LLC and their entire team…read more I started Ariana Builders about a year ago, and as a newer business owner handling most of the company responsibilities myself, staying on top of all the accounting paperwork, documents, and deadlines was sometimes challenging. Working with Count on That, LLC has made a huge difference. Their team has been extremely helpful, professional, organized, and reliable. There were times when I was behind on providing required documents, but instead of simply waiting, they consistently followed up with me--sometimes reaching out multiple times--to make sure everything was completed correctly and on time. I really appreciate that level of attention and accountability because it helps keep our books, checks and balances, and financial records in good order. One of the things I appreciate most is having a dedicated person who handles my accounting needs and understands my business. Communication has been excellent, questions are answered promptly, and I always feel like I have someone I can rely on when I need help. As the owner of Ariana Builders, I am very happy with the service, professionalism, and communication I have received from Count on That, LLC. They have been a valuable part of helping me stay organized while growing my business, and I would definitely recommend them to other small business owners and contractors.

My husband and I have been working with the team for about a year, and I've especially appreciated…read moretheir support as a business owner. They are very responsive and usually get back to me within a day, which is really important to me. Joana has been a great contact for us throughout the year and helps with our tax filings. On the business side, I initially worked with Audilyn, who was very helpful, and more recently Diane has been my main contact. Diane has done a great job keeping me updated, helping keep everything on track, and taking care of the details that need attention so I can stay focused on actually running my business. I also appreciate that they handle many of the filings and administrative items, which takes a lot off my plate. Overall, I've had a very positive experience with the team.

The staff is friendly and helpful. Everyone is willing to do what it takes to help you get the…read moreanswers that you need.

LRS has a live agent available to chat on their participant portal in case I have questions, which…read moreI usually do. They have a little bit of a wait for email responses, but it is understandable when there are several compliance items to get through. I appreciate the explanations we have gotten over the past few months, as I am navigating using the portal more in my role. Also, online enrollment has been so good for our employees!

Needed to get some help starting my business accounts and Zee was super helpful in not only helping…read moreget my business accounts up and running, but also really helped me get connected with the right people to get my business on track! I highly recommend working with the manager Zee and his awesome team!

Great local bank, not a corporation. Friendly and very helpful. They even have community events,…read moresuch as Santa stopping in for kids. That is happing in about one week.

Keith helped tremendously by showing me some shortcuts in Quicken that saved me hours! He is very…read morepatient too. I highly recommend him.

We contacted Keith to get some one on one training with QuickBooks for our business. From the…read morebeginning Keith clearly communicated what his rates were, and what we could expect from him for training. We were thrilled that we could have the convenience of in-home training for reasonable price. Keith scheduled us for an appointment and came to our home office prepared. By carefully listening to us he figured out what we needed exactly, and taught us tips and tricks to more effectively use QuickBooks for our business. He was able to assist with invoice formatting, and showed quicker ways to enter information that was a real time saver. Since so many of the tasks are repetitive with QuickBooks streamlining the process really helps. We were very happy with his services, knowledge and helpful attitude. A few days after our training we even received a follow-up email listing many helpful websites, and ways to promote our business. Not expected......... and some of this information has really paid off in a synergistic way with consistent effort from us. Thanks Keith!

The security of knowing your neighborhood bank branch has your back is huge and reassuring…read more Hossein, the bank manager and his staff have always taken care of my personal and business accounts since 2014. He and his staff go beyond to know your name, support your business if you're a business owner, and to take care of your needs if you're unavailable physically to come to the bank. Looking for a smaller institution with little turnover? Homestreet makes you feel big in customer service, and yet "like family" in the same order. They take it serious and always with a smile!

This place is nothing short of the best in Seattle! HomeStreet Queen Anne is nothing short of a…read morepersonable and welcoming bank, and one that I'm more than happy to trust. Cheryl is great at what she does and incredibly personable in the process of selecting an account and other details. She truly made it feel like a bank that's on the customer's side, and that fact alone is something I deeply value. I'll definitely working with them for a while!

Blue Square Mortgage has helped us with new home loans and refinancing several times. Mike Peacore…read moreis an extremely knowledgeable and personable broker who gets the job done. Getting a home loan can be a hassle, but Mike walks you through the process and helps out every step of the way. I have referred other people who have been stymied by big bank bureaucracy in obtaining a home loan. Mike almost always has an alternative that is a much better option. I would highly recommend Blue Square Mortgage.

When my clients need a mortgage they want to work with someone who is responsive to their needs,…read morecan offer a variety of products and is pleasant to work with. That's why I always recommend Mike Peacore at Blue Square Mortgage. Mike gets things done in a straightforward, professional and friendly way. He finds the best loan products for each person's need. My clients love working with him. So if you need a mortgage, give Mike Peacore at Blue Square Mortgage a call first. He's a good guy and gets the job done.