My cell phone is on the Do Not Call registry. Infinity Mortgage Group (DBA as Infinity One) or their paid agents are spamming me multiple times/day wanting me to refinance my VA home loan, and I don't even have one. I'm reporting each call to the FCC as a violation. When I explain this to the people calling me, they just hang up. I contacted them via Facebook, but all I get is an AI that wants even more contact info from me. Would never do business with these folks. read more

I've worked with Infinity Mortgage twice now, once in 2009 and then again during the purchase of my new house that just closed today. Both times I worked with Michael Young and both times, the experience has been excellent. The first time, Michael was incredibly patient as he walked me through the purchasing process in the US as I wasn't familiar with it, being from Canada originally. He answered every question in detail and then, during the actual mortgage application and approval, he kept me up to date during each step. With my current purchase, the experience was the same. Great explanations, lots of followup. He sent updates as soon as events happened (sometimes late at night) and I don't think I waited more than an hour for responses during daylight hours. And then, today, when the escrow company royally screwed up the documents required by the sender, Michael was on the phone with me, the lender, and the escrow company, pushing both of them to sort the situation out so that the funds could still be sent and the purchased closed on schedule. He and his staff ensured that the lender and escrow company were engaged the entire time and not sitting on their hands waiting for the other. What could have been extremely stressful and potentially a delay for the closing ended up being a small road bump in the process. I wholeheartedly recommend Michael at Infinity Mortgage if you ever need a broker. read more

I would like to enthusiastically recommend Mike Young and IMG to anyone even thinking about their mortgage options. We have had the chance to use many mortgage brokers over the years and were blessed to find Mike. While so many brokers come at you with a clear agenda of the products they want you to consider, Mike has always made it clear he is concerned with what is absolutely best for us - each and every time. He presents us a myriad of options and helps us weigh the benefits or downside to each and once we decide on what we will do, the attention to detail in getting through process is amazing. He always treats us professionally and with a cheerful and uplifting attitude. I would not hesitate to introduce Mike to anyone looking for a home, refinancing or who may just want to explore their options. read more

I live out of state and used IMG and Rachel Olson for a refinance on an investment property I own. Rachel Olson is amazing. Very quick to respond to all emails and questions and gets the job done quickly and efficiently. Next time I need a loan, or want to refinance again, I wouldn't consider using anyone else! Competitive rates and excellent service. Thank you Rachel! read more

I thought it was to good to be true. I gave them all my information. They promised me a 3.25. They said no problem. They were supposed to call me back next day at 10am. No phone call. I had to finally call into them late in the morning. The excuse was they didn't have my number. Come on, you took all my information but my number. I gave the approval to run my credit thinking it was at the 3.25 percent. They told me between 500 to 550 the rate is 3.50 and 550-600 the rate was 3.25. My credit came back at 590 then it should have been at a 3.25. They came back and said that it just change a few minutes ago and my rate is now at 3.50. I was very upset as they just put a ding on my credit and they were not even correct about the information they gave. Then they were supposed to send me the papers to get going. They didn't even do that. I had to text the Johnathan guy late at night. He said he will have the papers to me the next day. He called and said that the lender now wants to drop another half percentage point. They wasted my time, ran my credit. They clearly don't know what they are doing. I'm sure that they are a good company for someone that has perfect credit but for average people, they are a horrible company to deal with. I will be posting this all over the internet. Please reach out to me and I will provide more detail for the one's that want it. read more

We were so impressed with Mike Young and Infinity Mortgage Group of Edmonds. Our loan process was timely, efficient and overall a positive experience. Mike continues to add that personal touch that really makes us feel like we're not just another client. We appreciate that special touch given the uncertainty of todays financial markets. Thanks for everything and we look forward to conducting business with you in the future. read more

TERRIBLE company. The experience with this company was awful. Delay after delay...definitely do business with someone who has your best interest in mind. Our realtor said she would RUN if she ever saw their name come up as the lender!! read more

I would like to say Mike Young and his group at Infinity is your best option if you're looking to refinance or looking for any kind of mortgage options. I shopped around two other companies getting the salesman pitch, before finally stumbling to Infinity Mortgage Group. Lets just say Mike and his group are amazing at finding you the best rates, and they got the job done faster than I expected! They are very professional, helpful, and kind. They answered any questions I was unsure of, and explained the whole process in detail to get the closing process smooth and done. I cannot praise enough of how great everyone from this company is and how you're not treated like a number and forgotten. Give Mike and his group a call, you won't regret the excellent service you will receive. Thank you again Mike Young and Scott Spaulding for the positive experience and getting me a great refinance rate. read more

We had an awful experience with this company. They lied to us and added charges that were not explained and delayed approval of the mortgage so long, we almost lost the house. I seriously would caution anyone to avoid these guys. I would not recommend them to my worst enemy. read more