I came to Julie Kerber's State Farm office after a major national insurer dropped me - despite zero…read moreclaims and two cards on file - simply because one card had expired. The contrast since switching has been remarkable. This office is proactive in a way I didn't expect: they reached out before my payment was due to confirm that my card information was current. They also make themselves available for quick email consultations, which is invaluable when navigating life changes and coverage decisions. Over the past few years, I've had a minor auto claim handled without any friction whatsoever. For anyone searching for an agency that treats customers as people rather than policy numbers, I can't recommend this office highly enough. They've set a new standard for what insurance services should feel like.

About a year ago, I received notice from State Farm that my homeowners policy was set for…read morenon-renewal due to a supposedly worn roof and vegetation touching the house--an assessment made entirely from satellite images, which initially irked me. No one had come out to look in person. That's when I contacted Julie Kerber's office and began working with Alice. She became my main point of contact with the underwriters, guiding me through the process. She suggested I trim the vegetation and send in photos of the roof, which I did, though the underwriters still rejected them. I then gathered quotes from roofers (who generally said the roof would last a little longer) and also explored switching insurance after 45 years with State Farm. Ultimately, I chose to replace the roof, and with Alice's help in submitting documentation and photos, the underwriters agreed to continue my policy. Thanks to Alice's persistence and support, I was able to stay with State Farm through Julie Kerber's office. While the experience started off on a frustrating note, the excellent service I received locally made all the difference.

Cody and his team were a joy to work with from start to finish. They were professional and…read morecommunicative throughout the process and also very accessible. All of my interactions with Cody and his team made me feel valued.

Great communication to all parties involved in the transaction, where I was the buyer broker. Cody…read morealso called me personally every week with an update on the status of the loan. A personal touch is always appreciated in my team.

I went in with the plan to walk out with boat insurance, and that's EXACTLY what happened…read more I was greeted with a hello and smile from Lucas who immediately went to work with getting me a policy started. He was quick, patient, and diligent with his work and with me. The easiest, hassle free experience I have had in forever! Walked away with my boat insured at a great rate and an Amazing experience! I will definitely continue with my insurances here! If you need help, ask for Lucas!

I'd been to 3 banks and 2 UPS stores to get a paper notorized-nobody was in anywhere that could do…read moreit. Someone passed this lady's name onto me so I (without an appointment) went to her office and she helped me! And she wouldn't even let me pay her! She was so nice and that was so kind of her to drop everything& help us!!

The Chicago title Everett team is top notch. Our realtor worked closely with them to make our…read morepurchase go as smoothly as possible. There was even an instance where they needed to literally go the extra mile to help us close on our home. We were in our home in a timely manner due to their help in a weird situation we were put in by the health district. Great team here in Everett area. Sincerely Don and Jen

There is no question that this team is energetic but their communication skills and especially…read moretheir math skills are below what is needed for seamless transactions. We were the sellers in this transaction and we had to babysit every number, the numbers on the closing documents were corrected by my team no less than 7 times some of them didn't get changed after our comments the first time and several took three times. Finally there was a hold back fund as part of this deal and it was paid one month after the closing. I have yet to receiving any accounting of the funds spent from that hold back trust account (3 months later) and I have requested it multiple times. Very poor. If you have a choice don't use this office.

Today was my appointment with Casey Donahue our Insurance Agent…read more We were with farmers insurance out of kirkland, and we were paying $3608. annually for home owners, two autos and including umbrella insurance as well. when allstate gave to my wife and i the annual cost, we could not believe it. full coverage and in all my years, of dealing with agents of various industries, i cannot think of one that had the qualities Casey has. And with farmers insurance i had charged there fee on my visa. and for now the unused portion of farmers insurance, Casey got on the phone and called farmers insurance, and through his part and my part in talking to farmers representative, my credit card will be credited within three days of the unused portion of farmers insurance, which came to $973.00 dollars. Casey Donahue phone number is 360-659-2436. he is located north of everett, washington on smokie point blvd. i am writing this because i feel i should tell everyone the good news. i knew i was not treated right at farmers insurance, and i deserved better and that is what i got today. thank you Casey and allstate insurance.

Allstate now has a "Claim Satisfaction Guarantee", if you're not satisfied you can get your premium…read moreback! Wow! Very impressed! This agency - Don Schlagel - is very easy to work with and I really feel like a valued customer here. I also like that they offer different packages. I chose the "platinum" package on my home which guarantees I won't get a surcharge if I have a claim, and I also get 5% of my money back if I don't have a claim! What a great deal! Definitely recommend!

They have the best deal in town!…read more Augustus (and team) were phenomenal and an absolute pleasure to work with! They were systematic in their approach, provided me with great insights, communicated promptly, and always had my best interest in mind. As a first time home buyer, I expected the mortgage process to be tough, intimidating, and likely result in a bad deal. But working with Augustus was quite the opposite. We ended up with an amazing rate were ready to close in 3 weeks, and all closing costs and mortgage payments were lower than expected. Made our home buying process 10 times easier than I expected.

I highly recommend Augustus. He's the most competent and knowledgeable lender I know, and he and…read morehis team simplify the process.

Called for a quote. Sean answered the phone stating he couldn't help because it was 5 minutes to…read more5pm and he'd call in the morning. Front desk or assistant called the next morning and played 20 questions. I finally asked why do you need all this info for just a simple quote?! She said do you don't have to bring it in later. Brianna called back with a quote. I returned her call to get someone else. Come to find out they also did a credit check WITHOUT CONSENT! Guy tried to explain it's only a soft pull. It won't affect your score. That's beside the point. Your front desk didn't say you were pulling my credit! And how'd you even do that without my SSN? Name and DOB. Beware of this shady place. And you can't ever talk to the same person twice. Not to mention their quote was double what I found with another company for better coverage. Run far away!

I had some one break my window in my truck last night, I called the Broadway office to ask if I was…read morecovered for that she is not allowed to answer any questions concerning my policy, then what good are they and what am I paying for every month, been with them since 09 and just found out they are a worthless insurance company can't even answer simple questions about my own policy. I been paying for nothing all this time. Makes no sense whatsoever. A loser company I will switch to anyone I can get a hold of. ASAP. Stress of broken window and no help from American insure all ripoffs

This person may be good at selling insurance however the company itself is not reliable. Stay away…read morefrom American family.

I was paying almost $300 dollars for my 97' Toyota Camry at State Farm insurance! Art got me down…read moreto about $130 , and I am very greatful! He was very straightforward and did not push me to get a bunch of policies like most insurance companies. I got what I needed in less than an hour! I am very glad that I switched to his firm from State Farm and that he saves me more than $100 every month. Being a college student is already stressful as it is, but Art made my life 10x easier. Thank you very much Mr. Maldonado!