Keith and team are amazing. They are fast and creative when problems pop up. I've worked with Keith…read moreon 3 loans/refinances now. I will only work with him from now on. Keith's team got my mortgage refinance finished in less than a month during the pandemic when the first bank failed to get it done in 6 months... I tried refinancing with a promotional offer during the pandemic. It was a disaster. The 1st appraisal had at least a 3 month wait but failed because the appraiser didn't feel experienced enough. I waited another 3 months for the "expert" appointment and he couldn't complete the appraisal either - The expert spent the entire time using the restroom and I had to clean it after... After 6 months with the first company and missing out on the lowest interest rates, Keith's team got it done in under a month!

Couldn't recommend Keith enough! His consultative approach is very thorough, thoughtful, and…read morenon-pushy - providing peace of mind throughout the stressful home buying process. Keith has a deep understanding of the mortgage market dynamics and was always willing to hop on a call to share insights and perspectives on the best approach throughout the process. Keith was able to secure a highly competitive rate while delivering top-notch service and closing couldn't have been smoother.

Dan is super knowledgeable, responsive and always available to answer questions (even taking…read more a call from me when he was on vacation!). His monitoring of market trends and transparency with rates helped me feel super comfortable with my first home purchase. Ember was great at communicating everything clearly and the team made the whole process easy and seamless!

This wasn't our first mortgage but it was the first time we realize how much of a different a great…read morelender can make. Dan has been very communicative and reliable throughout the process. We went through multiple options while Dan and his team working efficiently to make sure we could secure a loan we are comfortable with. He really made a process that was stressful in hindsight went by smoothly. I'd totally recommend Dan to anyone looking for a mortgage.

We worked with Ruby at Salmon Bay for about a year and a half as we searched for and bought our…read morefirst home. At the end of the process, my husband said to me, "Now that we've experienced Salmon Bay, no other services are good enough anymore. I want everything I interact with to be as good as Salmon Bay - banking, insurance, everything." A few things we loved: responsive and crystal-clear communication from Ruby and her entire team, sound education for us on how home loans work (I feel like I ACTUALLY understood what was happening and what all the numbers meant the whole way through, as a complete novice), proactive check-ins for 1.5 years just to make sure they stayed updated on our thinking and finances, professionalism in all forms of correspondence, a team that inspired so much confidence with their expertise (special shout out to Paige), kindness and cheerfulness without exception, proactive outreach to the seller's agent within minutes of us making an offer to assure them we were in a strong position to buy (even though it was a major holiday), local credibility and relationships that certainly played a role in getting us our house even though there was a competing offer for $50K more, a clear roadmap for closing and frequent video updates for the whole buying/selling team along the way, willingness to answer all 5,000 minor questions I had during closing as if each one was important and worthy of attention and time, and absolutely no surprises the entire way - not a single surprise. I can't recommend Salmon Bay highly enough!

Ruby and her team were so friendly. They ran scenarios for me and made the refi process quick and…read moreeasy. The weekly video updates were a whimsical touch. Thank you!

Mike has helped us with a refinance on a home and the purchase of a new home. He was always…read moreavailable for a quick phone call to answer questions, crunch numbers and help us figure out what we could afford. When it came time to purchase our home, he got the paperwork processed quickly. Buying a home isn't an easy or quick process but Mike made it as painless as he could. We would definitely work with him again if needed.

I worked with Mike for over two years while house hunting and dealing with ever changing…read morecircumstances that caused us to delay and restart the process due to personal life changes. Throughout the entire process Mike was a wealth of knowledge and extremely accessible. He was also very keen with deep experience in solving some of the unique problems that we ran into. When we were finally ready to make an offer, he created a tailored offer letter and made sure all our paperwork was in order. We were able to lock in a great rate and closed within 35 days. Very smooth process and extremely pleased with the final outcome. Thanks, Mike, for your relentless patience over the years and helping deliver us into our happy home through your great work!

Westlake mortgage was a pleasure to work with. Micheal insured the refinance process was completed…read morein a timely manner and was always available to explain the process. Would not hesitate to contact Michael for our future mortgage needs.

Mike at Westlake Mortgage has been a total game-changer for me, honest, low-pressure, and genuinely…read moreon my side. Two years ago he walked me through refinancing, knocked a full point off my rate, laid out every number crystal clear, and made the whole thing painless. Saved me serious cash without any surprises. Then this year he popped back up, had spotted an even better deal, another point drop, and didn't just wait for me to ask. He proactively hunted it down, explained why it made sense, and handled everything again. No sales pitch, no hidden fees, just real savings when it actually mattered. He's not out to nickel-and-dime; he's looking for the big wins that actually move the needle. Feels like he's working for me, not the bank. If you want someone who'll keep an eye out for you without the hassle, Mike's your guy.

I can't thank Enrique Pelayo of IServe enough for all his efforts in getting my mortgage loan done…read more When everyone turned their back on me and said they couldn't do it, Mr. Pelayo made every effort to get it done! Another noteworthy issue is that he kept me informed on every step of the way, and that is something very important to me that others never did. I was aware of the entire process and that made me feel very comfortable

This review is long overdue. When Dane at Mortgage Lending Group approached us about pre-approval…read morefor a home loan, we had no interest in even looking. We wanted our own home, we desperately needed out of the place we were living, but we were kind of stuck. We didn't think we could buy a home on my income alone, especially since I had only been with my company for a few months. Dane offered a no pressure pre-approval check just to help us see where we were at. No strings attached. He genuinely wanted to help us out of our situation, and into a home for our budding family. We basically said "well, what the hell, give it a shot" to Dane, he crunched the numbers, and within an hour or so he called back to tell us we qualified for a hell of a lot more than we thought possible, and to let us know that my time with my company wasn't an issue. Again, he said no pressure, but if we decided to pursue a home loan, to let him know and he would do everything in his power to help us along the road. We still didn't feel like we were completely ready, but we knew it was time to take the plunge. I mean, who can stay at their mother-in-law's house forever? Especially with a rapidly growing family. We told Dane to go for it, take us to the next step. Fast forward a week or two in to our home search. We found a house we thought we liked, but Dane was on vacation. We weren't sure if Dane would be able to help get the pre-approval letter amended and forwarded to our agent. All we did was say "hey Dane, we found a house..." and Dane was right on top of getting all the information to get the letter sent out. I think our agent had it, and attached it to our offer within an hour. Granted, we ended up walking on that house, but damn, Dane is quick! We finally did find a home we seriously wanted to buy, Dane got our pre-approval letter out within 15 minutes of our request. Once we had everything going, and our offer was accepted, Dane was right by our side through the whole process. He would check in on us daily, give us advice and updates. Best thing, he would always offer encouragement and help us remember why we started the process. Buying a home can be stressful, especially if you have an anxiety disorder, or extremely stressful situations at home. Dane was there through every bit of it, and never stopped helping, never stopped caring. We never had to ask for updates on our loan, he was always there to let us know the status, and if something was held up, he was already on the phone getting it sorted out. Dane really came through for us and helped us get into our own home. Not just a house, but a real HOME. We love you Dane.

Me and my husband were very lucky to work with Kyle and his team for our first home…read more Initially I contacted Kyle for a house that I was interested in seeing and turned out that he was a lender not seller. Since I didn't get pre-approved yet, I decided to work with Kyle and see what rates I could get. He talked to us over the phone and was being very nice. And for a huge loan like this, we had to make sure that our lender knows what he is talking about. Kyle has absolutely everything it takes to be an awesome, experienced and knowledgable lender. But of course, after talking and meeting with Kyle and Danny, we still contacted two other places to compare the interest rates. But no one could beat what Kyle offered. Oh and most importantly, Kyle was very open-minded about us contacting other lenders for the rates. The entire process was 100% transparent. On top of that, they were able to close in a very short period of time! During this entire process, Danny was my wikipedia. He was able to respond my text and email within an hour and we were always able to get our questions answered. I will definitely recommend Kyle and Danny to anyone!!

Couldn't have asked for a better team. Leah came highly recommended by a family member and we're…read morevery impressed with the fast turn around and the quality of customer service. Every member of the team is informative and professional. They even responded to questions during off work hours. They were always on top of us to provide them documents to ensure our process moves smoothly, they follow-up with our status and informing us every step of the way. We plan to use this team ALL the time if possible for future deals. Thank you so much Leah, Eric, Kyle and team!!!!

I know, I know, it's tough to credit all 5-star reviews, but at least in my case, it is absolutely…read moretrue and I couldn't see giving any less. Jim Hoge at Seattle Mortgage Planners just did an amazing job for us in getting our house refinanced, which was an obsession for me over the past three years. I'm a lawyer, and I've been a serial refinancer, but I also had a hard-to-compare house that was essentially underwater, so I was basically a broker's worst nightmare. Nonetheless, Jim was extremely always patient with my calls and questions and great about keeping in touch on his own, and in fact was always a real pleasure to chat with. Even more importantly, he stuck with me over nearly two years of ups and downs due to the market conditions and my own situation. In the end though, he was able to get us just the right loan at just the right time, where other brokers hadn't been able to. Once the time was right, Jim got it moving efficiently and quickly and he was always calm despite some curveballs right before closing. I should also add that I came to Jim also through Internet searching and was initially skeptical that the person in the Google ads and the website pictures was actually on the other end, but he really is and knows his stuff. I chose Jim because I wanted someone who was actually local after I tried to use an online mortgage matchup service that put me with an out-of-state broker that didn't know our market. Jim knows the Seattle market extremely well, especially my own quirky neighborhood (Q.A.), and that local knowledge really made the difference in key spots. I would never hesitate to use Jim again, but for the fact I think I now have a loan good enough to keep through the full term! If I ever do need another one, though, Jim will be the first person I call. I can't recommend him enough.

We simply can't believe how easy and stress-free a refinance is with Jim Hoge and his team! Best…read moreloan experience ever. This is our second refinance with Jim, but it won't be our last. Jim and his team are beyond organized and helpful. It took minimal effort and time on our part to provide them what they needed to get the job done. That's what happens when you work with consummate professionals! Honestly, we cannot recommend them highly enough.

SCAM ALERT!!!! We paid a "commitment fee" up front. Now they…read morewon't answer the phone or return our emails or phone calls

The branch manager at first FIX AND FLIP LOAN gives you excellent customer service and is very…read morehelpful and explains everything before you sign the paperwork.