Keith and team are amazing. They are fast and creative when problems pop up. I've worked with Keith on 3 loans/refinances now. I will only work with him from now on. Keith's team got my mortgage refinance finished in less than a month during the pandemic when the first bank failed to get it done in 6 months... I tried refinancing with a promotional offer during the pandemic. It was a disaster. The 1st appraisal had at least a 3 month wait but failed because the appraiser didn't feel experienced enough. I waited another 3 months for the "expert" appointment and he couldn't complete the appraisal either - The expert spent the entire time using the restroom and I had to clean it after... After 6 months with the first company and missing out on the lowest interest rates, Keith's team got it done in under a month! read more

Couldn't recommend Keith enough! His consultative approach is very thorough, thoughtful, and non-pushy - providing peace of mind throughout the stressful home buying process. Keith has a deep understanding of the mortgage market dynamics and was always willing to hop on a call to share insights and perspectives on the best approach throughout the process. Keith was able to secure a highly competitive rate while delivering top-notch service and closing couldn't have been smoother. read more

Best loan officer in the world! Super communicative and informative. Very knowledgeable. Easiest closing ever. Best value that one can get from a home loan officer!! read more

Have spoken to Keith for a secondary quote for a home loan, It's no wonder why he has high ratings. He was straightforward, transparent and very knowledgeable. Despite not having brought him my business, I will certainly confident that I will be in the future. Highly recommend. read more

Just finished working with Keith for a home in Covington. It was a true Christmas gift. He closed the loan in only 10 days!! There was zero stress, great communication and everyone from the buyers to the listing agents team were super impressed. He made it ridiculously easy, like easier than buying pie!! read more

Mortgage Reel - So happy! - Mortgage Brokers Near Me - Seattle, Washington

Keith is a true professional with much experience and knowledge in his field. I called him to gather some information about a property I was interested in. He did a phenomenal job breaking down the property as a whole and clearly articulated the information I was looking for. I was thoroughly impressed and will definitely return to him in the future. I could not have had a better experience! read more

A great experience having Steven Fujita as my mortgage advisor! Steven is very good at his job. As a first time home buyer, what I appreciated most was the time and care he took to communicate and explain things in a clear manner. We never met in person, but I felt like he genuinely cared about me as a client and had my best interests at heart. He was never pushy, even when I decided to put down a larger down payment than originally discussed, therefore decreasing the loan amount. He made sure I knew what that meant and wanted me to be comfortable with my decision. Steven communicated with me every step of the way by email, phone and text, I learned a lot from him and value the time and care he took with me. I could not have asked for a better experience. Steven and his colleague Naomi make a great team, highly recommended! Thanks, Steven! read more

We worked with Keith and his team to close on our first home and I can't think of anything they could have possibly done better. We were able to close in 2 weeks (which gave us an edge in this super competitive market) because they went the extra mile to make things work, even when there were some technical challenges, and we got a fantastic rate. Keith spends the extra time to walk you through everything that will happen so that there are no surprises, which was important to us as first time home buyers. He is also incredibly straightforward and humble. We would definitely work with Keith and Mortgage Reel again. read more

Keith is an absolute rockstar, and his team is top-notch. He prioritizes client education, is very well-versed in all relevant subject matter that arose during the process, and highly organized. The seller of the home needed some explanation on interest buy-downs and Keith even put together a video specially to help her understand. Every step of the process, from budgeting and shopping thru to offer and close, The Mortgage Reel was efficient and professional. Our realtor was very impressed as well. Cannot recommend Keith more highly. Thank you!! read more

At best, my interactions with Keith were a complete waste of time that postponed home buying for several weeks. After I submitted all the financial documents he requested, he completely ghosted - not a word. I sent one email, requesting an update, and was told Keith would "reach out ASAP." He didn't reply at all. He didn't reply until I told them to cancel my application. Then he emailed and gave a weak excuse, blaming it on scheduling software. I asked him to delete my application (because I don't want my financial records sitting with someone I don't trust.) He said he would do it - days later, all my records are still there. I hope Keith is simply lazy and irresponsible, as opposed to a con artist who wanted my financial records for who-knows-what and potentially lowered my credit score in the process. Either way, I recommend staying away from him. read more

As a first-time home buyer, I really wanted to make sure I understood all aspects of the largest financial decision of my life. I met with several mortgage lenders as part of the process of buying my home and Keith really stood out from the rest with his willingness to field questions and dive deep into all aspects of the lending process. From the first meeting, where he pulled up the candlestick chart of that day's mortgage-backed securities trading activity to explain how mortgage rates were trending, all the way to closing day, Keith was always ready to field questions or concerns. Thank you Keith, Sara, and your entire team for a fast, smooth, and educational experience! read more

A+++ Service!! Jason Ramos and Sara Shedd are professional, experienced, knowledgeable, and responsive! What is great about Jason is he truly cared about what was best for us, and we honestly believed that he went above what a mortgage lender would traditionally do for their clients. Do yourself a favor and contact Jason Ramos when you begin your search for a mortgage, you will not regret it. Jason and Sara, Thank you for making our transition to this new amazing chapter of our lives so easy and perfect. You guys are amazing! read more

How many other mortgage groups have you seen out there with a solid 5 star rating? I can tell you from experience that this is the best group to work with. They are part of a larger firm (RPM) and have had so many successful transactions - it's hard to believe an industry that has such a bad rap can have a solid stand out group here in Seattle. I was skeptical at first as I had inputted info online elsewhere to get quotes for my refinance last fall, and finally quit looking because I received so many calls from sharks in the water. I sent a quick message through yelp a couple months ago inquiring about rates and Keith responded immediately. He told me straight away he would call me and show me on a shared screen all of the data he could see regarding my rates etc. This initial transparency was more than I could have expected. I initiated paperwork (all online and super convenient) the next day and then we watched the market for the next few weeks. When the timing was right I locked and from there it was a fast moving train to closing. Keith was so honest and helpful in answering my questions from day 1 through closing. I wouldn't have had it any other way! Thank you to The Mortgage Reel and RPM for the speed and professionalism with which you handled everything. read more

Steven helped us with our first home purchase this fall, and he was an awesome agent to have. We had a lot of questions as newbies and Steven answered them all flawlessly and diligently, he was prompt with communication and explained the entire home buying process to us so we understood what we were getting into. Even though it was the time of COVID Steven's warm personality shone through the phone and it was a smooth process overall, with no real hiccups except when it came to closing we did miss the deadline we were looking for. Steven was extremely apologetic and as we were trying to rush it a bit it was understandable, it also was due to something that happened in the process that was out of his control. After we closed he even came out to visit us in person and gift us a welcome bottle of brut to celebrate our new home, which was a very kind gesture. We would definitely work with him again when we are searching for our next home. read more

Our first home buying and home loan experience was in California in different times, and our lender back then made the whole thing miserable, paying very little attention overall, mixing up our files with others, and ignoring important deadlines. At the very end, on the last step when were about to shake free of their careless grasp, they presented us with closing documents with our names spelled wrong, forcing us to wait around for reprints. So of course we had very low expectations - dread, even - of the lender side of things on the next go around when we moved here to Seattle. Steven and Naomi rewrote the entire book for us from the first page to the close. They nailed it, keeping on top of every last detail, keeping us informed of what to expect and when, listening to our questions and hearing our concerns, and, in the end, getting us into our new home in a way that played out exactly as they called it. Steven knows what he's doing, and he and Naomi will get you where you're going, even when the other players seem a little lost. We appreciate finding out how different the process could be in the right hands, how much less stressful it could all be. If we're ever looking at doing this again, we're calling this team. read more

Thank you Steven!! In this current housing market, choosing the best lender can be deciding factor on having your offer accepted. I was lucky to have a great supporting cast. Steven was sincerely the best decision we made. We shopped around and ultimately found his timely service, patience, knowledge, and even personality was outstanding. Timely service - Seriously, this may have been the reason we closed on our house. Steven was extremely responsive and his passion for his work showed. Hes a true professional and with this current market, houses fell off the listing within hours. We found an incredible home during the weekend and Steven made time in his personal schedule on a Sunday evening to have a proposal ready. From the start to finish, he had dedicated himself to ensure his paperwork were ready well before deadlines. His responsive time was unmatched. Patience/knowledge/personality - Buying a home is an extensive process and Steven took the time to educate, explain, and not rush us into a deal we didn't know about. Buying a home is not something we all have experience in and Steven prepped our documents and requested the right info to make this process go by so smoothly. If you dont believe me, read the endless horror stories with houses delayed or failing to close due to missing documents or lack of responsiveness. Needless to say, I could not think of an experience that went this incredibly smooth. I expected many hiccups along the way but we sincerely had no issues working with Steven. If any, Steven took care of all of them behind the scenes without the buyer knowing. I'd say thats the ultimate security - knowing and having full trust in a true profession. Again, Thank you Steven!! -From Allan and May read more

We are glad to have worked with Steven for our home purchase. Unlike our previous mortgage broker, Steven is thorough, knowledgeable, and extremely responsive. We ran into a minor roadblock, but he actively worked to help us get past it. We highly recommend him and would definitely use his services again. read more

Steven and his team made the refi process flawless, he saved us time and money. He was able to reduced our interest rate, waived our appraisal fee and offered us lender credit, exactly what a customer would look for. Him and his team were also pretty reliable of communications , they're always there when we have a question. I would definitely recommend them to any of my friends and family. read more

Keith and his team were patient and informative with two first-time homebuyers. I couldn't recommend him more. If we ever decide to buy another home, we'll be sure to work with him again. read more

Steven and Naomi came recommended by my realtor. Even after doing my own due diligence and looking at other brokers, these guys came out ahead in both customer service and the deals they managed to get me on my mortgage. Everything about the whole process (and this is my 2nd home to buy) was well laid out and followed through on. Steve got me a fantastic rate and was completely open from the start about all of the numbers. Naomi was another part of the dream team and made sure that all of the paperwork was filled out in a timely manner and that any potential questions on the loan paperwork were anticipated and answered ahead of time. I can't imagine working with a different team in the future. They were absolutely amazing. read more

I have worked with Steven for many years and his knowledge as a loan servicer and his ability to clearly communicate is unparalleled. I always have full confidence in his ability to close on time and would highly recommend his services to everyone. I greatly appreciate his teams hard work and I look forward to working with them again! read more

Smoothest loan process I've ever been through. Keith and his team were fantastic!

Jason Ramos is as good as it gets. He is INCREDIBLY "on it" all the while making you feel like he is your new bestie. He answers texts, calls and emails within minutes. He is beyond knowledgable. My realtor had never used him. I introduced them and, she said to me, "where did you find him, he is incredible, I will definitely use him again and, refer others to him". The only downside of closing is not talking to Jason on a daily basis. ; ) He is a gem. He will get you through your loan with the utmost professionalism and, be the first to call you to congratulate you when you close. Work with Jason he's the best. read more

We worked with Keith on our first mortgage. His team kept us updated along the way and put in extra work to get us into our home earlier than what was originally planned. We really appreciate all the hard work and highly recommend to anyone!! Thank you!! read more

I worked with Steven and Naomi and they did an amazing job during every part of the process. As a first time home buyer I had lots of questions and Steven was always extremely responsive and knowledgable. He really helped make the entire mortgage process easy for me. We initially had a very tight schedule to close before the seller pushed it back, but Steven and his team were on top of it and would have definitely hit the earlier close date. Naomi was very easy to communicate with when we were finalizing the loan. I highly recommend them and would definitely use them again! read more

I'm a first time home buyer and mortgages/home buying is scary to me. Keith was one of the first people I talked to. He spent hours of his time educate me about the process before I had committed to working with him. Here's some of the criteria I felt were important. Responsiveness - Keith always made time for me. Whether it was answering my many questions as a first time home buyer or coming up to bat when needed. Expertise - His knowledge was apparent the moment you start talking to him. He's able to communicate with you even if you are not well versed in finance or mortgages. Service - When it came time to put in the offer, I gave Keith a call to create the pre approval letter. He was able to create a customized letter in short amount of time that allowed me to get my offer accepted. It's been a great experience working with Keith. He worked to understand my financial situation and provided the best rate that was available. Thanks again for your help! read more

Keith was very helpful throughout the process (from 0-1). He was thoughtful, providing advise on how to proceed, giving details on specifics and information about the loan details throughout. Keith also kept track on all the logistics to keep us update during the entire process. His team was also very efficient, detailed and prompt is providing any assistance and help throughout the process. Would definitely recommend Keith/team. read more

This is an unbelievable mortgage company. Jason Ramos went above and beyond through the entire process, at some points even transcending just being part of the mortgage and being a resource for other aspects of the home buying process. Sara Shedd was also extremely helpful. Can't say enough about this team. They really did make the home buying process so stress free! read more

Our experience with Steven and his team was great. Steven communicated with us frequently and always took time to explain things. He was knowledgeable and made sure nothing fell through the cracks during closing. read more

Filed an application with all required documents to refinance but didn't hear from anybody. Emailed Keith multiple times but didn't hear back (the first email to email address on their website was rejected with no such recipient and second email to fairway address). Tried to contact the office multiple times but didn't get any response either. Called the technical support and deleted my application and profile. read more

Keith and his team were great to work with and made my home buying experience smooth and painless. I am very thankful for their assistance. I would highly recommend them to anyone looking into buying a house - they know their stuff and truly want to help people. 1 read more

Steven and Naomi were wonderful in helping coordinate the process of pre-approvals, pre-underwriting and eventually official underwriting and finalizing the loan for my new house. I was a first time homebuyer and they made the process easy and as pain free as possible. They were always quick to reply and answered every single question I had. I would highly highly recommend Steven and Naomi and suggest anyone who is looking for a mortgage broker to call them NOW! read more

Steven helped us with our first mortgage 6 years ago. As first time home buyers, he was patient and knowledgeable -- and answered my long list of questions each time we met. It couldn't have gone smoother. Fast forward 6 years and we decided to refinance and take advantage of the lower interest rates that were available. Again, Steven handled our account with such great care -- and even during this time of Covid-19 when everything had to be done remotely -- it was just like the first time. read more

With the help of Keith and his team, I was able to got from putting an offer in to closing in two and a half weeks! He and his team were unstoppable, and saw to every detail immediately! I've never in my 15 years of home buying/refi/selling experienced such quick, competent service! All of my future lending needs are 100% going through The Mortgage Reel! read more

Steven delivers again. We worked with Steven years ago for a refinance and had such a positive experience that we decided to work with him again on our new house purchase. He's detailed, diligent and very knowledgeable about the local market which makes his insights trustworthy. We had a difficult closing due to our builder's lack of communication on the progress of our home and the sudden notification that they wanted to close in 17 days. Steven and his team approached the tight timeline with calm and focus, making himself available and being proactive in educating us along the way. In the end, the builder's unrealistic schedule prompted them to push our closing date out another two weeks. However, it's important to note that Steven had completed all the necessary work to secure our loan approval before the original closing date. We plan on staying in our home for a long time so we won't be working with Steven directly for awhile BUT I would not hesitate to refer him to any friend or family member looking to purchase a home or refinance their mortgage. read more

Steven and his team were nothing short of amazing throughout our home buying process. He took us from a very abstract idea of maybe purchasing a home to making it our reality within a matter of weeks. Steven was communicative, patient, and always available to put my mind at ease. Things could have been immensely stressful, especially buying real estate in the midst of a pandemic, but I trusted Steven and the process and am so glad I did! I will gladly send any friends and family his way! read more

Steven and the rest of his team were extremely timely, responsive, and got us a better deal than we expected. He helped us with a new home purchase in Seattle. He was able to get us a low interest rate, low closing costs, and able to deal with our unusual financials. We would certainly Steven and Fairway again in a heartbeat. read more

Buying my first home was a smooth process thanks to Steven. He was more than patient when answering all our questions, and responded promptly whenever we reached out. After calling a number of local mortgage brokers, we chose Steven because he had a good combination of being knowledgeable and low-pressure. Steven was able to give us a 15-day closing window, which turned out to make our offer more competitive to the seller. This is a HUGE benefit, because it didn't cost us any extra money or require waiving inspections to get a leg up on other offers. We'll be calling Steven when it comes time to buy again! read more

We recently purchased our first investment property with the help of Steven Fujita and his team. As out of state residents, the entire process was handled remotely. In order to facilitate this, communication needed to be both comprehensive and efficient. Steven made sure to keep us updated and answered our many, many questions quickly. He was proactive and adapted extremely well when unforeseen circumstances arose. With this being our first rental purchase, we were fairly conservative with our budget. Steven never made us feel like anything other than his first priority, even though it's safe to say that we were on the lower end of his median deal range. I don't make recommendations loosely, nor am I easily impressed, especially when it comes to financial transactions. That said, I completely recommend Steven Fujita and his team for anyone looking to purchase real estate in the Seattle area. When it's time to add to our portfolio, he will be our first call. Thank you so much, Steven! read more

We loved working with Keith and Fairway. He went above and beyond to make the process clear, accessible, and possible for us. He took the time to answer all our questions, speak with our family, and contact the seller. Highly recommended. We are so grateful we worked with Keith Akada! read more