Seth, Nick, and the rest of the gang at the Music Techs are great. I would not trust my two Martin…read moreacoustic guitars with anyone else. They also did a great job with my strat repair, perfectly fixing a deep gash in the neck. One block from Manchester (NH) Music mill - it's the best place to get guitar set-ups, repairs, and maintenance advice.

It's a gamble with which Tech does your work…read more Seth the owner always does great work. I've been a customer for over five years If another tech does the work I'm usually having to bring the guitar back to compensate for the other techs work and asking for Seth to do the work Two months ago Brought in my J 200. Gibson , 2003 year of manufacture I picked up the guitar. Brought it home Instantly knew the set up was off and the tone was dead. Playability was off I Brought the Gibson back for Seth to inspect., to discuss why the tone was dead , playability was off, Seth noted aspects of the set up that should have been done and was missed by the tech that did the original work/ set up Seth acknowledging the set up by the tech was not right, agreed to complete the second set up himself on the J 200 Seth knew I was not happy with the set up , Seth noting there was certain aspects of the set up that was not correct, I was charged and paid the full price for the faulty set up. No refund of my money offered for the flawed original set up So. Now I'm getting a second set up done by Seth to fix / complete aspects of the original set up that was off on the J 200 I go to pick up my guitar after the second set that was done by Seth. I'm charged full amount for the second setup on my j 200.in addition to already paying full for the faulty first set up I figured with my initial set up Seth seeing and verifying there were aspects of the original set up that was not correct, I would not be charged for the correction set up , Nope. I was charged for the second set as well as the faulty initial set up I figured I might not be charged for the second set up due to the tech not getting it correct the first time and changing out my saddle without asking Nope. I was charged full cost for the second set up. Ok. It sounded great and was set up perfect Then I noticed on the work order for my second set up on the same guitar, invoice an additional 15 dollar charge for a service other than a regular set up that was added on in addition being charged twice for what should have been one set up, I was now being charged for a service other than a set up No buggy under a usual circumstance But with paying full price for the original flawed set up, then paying full price again for Seth to fix the original flawed set up, I was taken aback by the liberty of charging / tacking on extra for something that was not part of a set up and was not asked to be worked on Side note: when I went to play my guitar when I picked it up the second time, The reception gentlemen would not turn down the music that was playing through the speakers in the front shop where I was trying to play and hear my guitar that had just been set up, I needed to see if the set up was to my liking The reception gentlemen knew I was trying to hear my acoustic guitar as I tested out the set up on my Gibson. It was obvious I was trying to hear an acoustic guitar over the loud music. The gentlemen was totally disconnected and couldn't or wouldn't see I needed quieter volume to hear my acoustic The music playing in the shop was particularly loud on that day I questioned Seth on being charged full price for the second setup based on botched first set up and why I was charged an additional 15 dollars for an item of repair that was not part of a set up, Seth went into super defensive mode, Elevated aggravated voice and body language I stated my case as outlined above. He didn't want to hear my point of view I outlined how I was being charged full price for the flawed first set up Outlined I had to pay full price for a second set up on the j 200 because the initial set up was not correct Outlined how work was done in addition to my requested set up I let Seth know I didn't think I should be charged twice to pay for the first set up that was not correct As well as being charged extra for work on my guitar that wasn't requested and unrelated to a set up None of my points listed above were agreed to by Seth and he was aggravated by my questioning the charges The loud music cranking and no consideration of my self trying to okay my acoustic was another aggregator Bad experience on this date. I was really surprised after years of business I did at this shop I was treated this way As was mentioned in another review. When you bring your instrument th the music techs, just don't let any random tech work on the guitar. Find tech there that does good work and request that tech each time you bring in your instrument Too many times had I had to bring back an instrument when a tech other than Seth did the work Unfortunately this happened. I should have listened to my own advice and requested Seth to do the original set up and not take the chance of another tech working on my guitar Seth does great work. I would ask for him if you're getting work done on your acoustic.

I bought an instrument from them on Reverb…read more I even agreed to buy a used gig bag they had on their site for $20, since the electric sitar that I purchased didn't have one The next morning, an hour before the store opens, "Paul" tells me to hold off on buying the gig bags because they can't find the instrument that I bought! He suggested I put in for a refund. I was not going to be the one to break the deal and I told him I was not interested in a refund, I wanted the instrument they sold me and was bought and paid for. A short time later, Paul tells me they looked all over and can't find it and sent me a refund anyway. They had the instrument when they took pictures of it and posted it on a Reverb two months prior! It was an oddball Electric Sitar/Guitar Did they think it might be rare or a prototype? Did someone offer them more money? Did they keep it for themselves? Did an employee steal it? I asked them to check with all of their employees and any surveillance footage, sales records, etc. If I had a music store and an instrument was missing, I would be raising heck! Especially something already sold, bought and paid for by a customer! I will never deal with this place again and I hope that no one does. Do so at your own risk!

I bought a new guitar here back in November. It was an expensive guitar for me as I had never…read morepurchased something of this level before. Well, I had an issue with the guitar well after the return window and the folks here went above and beyond in helping to rectify the problem. I could not speak more highly of this establishment and I will be buying all my musical equipment and accessories form them in the future.

Guitar Center, Manchester, NH sucks bolas de perro! I visited them last year and was greeted by a…read morerude employee that informed me I could not handle the guitars. Well, I will not be buying anything here I guess. I walked out. I guess the Scamdemic continues. I found a much better and more friendly store in Concord, NH area. They are closer to home and much nicer to deal with. Guitar Center filed for bankruptcy Chapter 11 in 2021. Crash and Burn, Mother&#@*s!

From the owner: Guitar Center is the largest retailer of musical gear in the world. More than any single company,…read morewe're inspiring millions of individual musical dreams, journeys and success stories, large and small. In short, we empower our customers in ways no one else can. With our unrivaled hands-on store experience, unique consultative expertise and matchless commitment to making gear easy to buy, we are bringing more music to the planet. We offer a variety of special services, including lessons, musical instrument repair, professional musician services, and musical instrument rentals, designed to help musicians achieve that indescribable feeling that comes from making music. At Guitar Center, we don't just sell guitars or drums or keyboards. We sell something far more important. We sell the unexplainable feeling of sheer joy that comes from playing music. Or, simply put, at Guitar Center, all we sell is the Greatest Feeling on Earth.

I went in to music&arts and got a hey! From an employee which equals points in my invisible book…read more At no point did they jump down my throat trying to sell me something I didn't need or want. I bought an Epiphone Les Paul Pro Silverburst around two years ago from this place when it was in downtown Manchester. It has held up well so I visited again because... I was looking for a Luna Fauna Phoenix acoustic guitar. They didn't have it in stock but I had it ordered online at the store. It came in today and it is beautiful ^_^. They did price match when I found the same guitar at a totally different store that's far less as clean and organized. The difference was on a gift card which was fine because I needed elixir polymer strings (Which are the best!) If you don't find what you are looking for at the store you can easily fined/buy it on their website. Other than that Music&Arts is very clean and organized. Scott and another employee working were both very kind!

Complete SCAM Customer Service ignores repeated requests to…read morereturn an instrument forcing you to keep paying them. I had to lock my card to stop them!

I brought a Gibson J45 acoustic here for some work. They did a great job for a very fair price…read more If you need a new instrument, lessons, or guitar repairs - I'd highly recommend NH Guitars. These are very cool people.

The set up work is amazing ! Neat inventory . Hard to find stuff . Worthy the trip . Very helpful…read moretechs and sales folks

Incredible sales folks ! Hard to find items . Prices are better than guitar center . What a neat…read moreplace to hang out and find your next guitar

I went in to buy a new Martin acoustic, but the staff's bored snarkiness made me think they learned…read moretheir social skills in high school, and stopped there. The good news is I bought exactly the guitar I was looking for, the bad news (for them) is that I bought it at a different guitar store that had much better service.

Outstanding service, repairs, upgrades and custom products. Hands down the best stringed instrument…read moreLuthier in the NH. Hand wound Stonewall pickups are extraordinary upgrades for any guitar...they are all I use now!

I had just purchased a used '72 Yamaha G-170A classical guitar in need of some love and didn't…read more(still don't) have the know-how to clean it, lower the action, and set it up with new strings, so I searched Yelp in the Portsmouth area and began to call around. Five or so calls later and I got to talking with Scott at Naked Guitar Repair. He came off as a good dude who was really comfortable with guitars and confident in his work, so even though I had found a cheaper option, I drove over to Madbury to meet Scott. His shop is located in the same lot as a landscaping business and is entered through the side door under the green awning along the right-hand side of the building. The space is refreshingly unfinished, with tools lining the perimeter workbench spaces and guitars in various states of build hanging along the walls. The real look of the place was the first of a few indications that I had chosen the right repair shop for my old Yamaha. Scott looked up from his work and received me warmly into his workshop. He deftly inspected the guitar, played a Spanish riff to check its original condition, and concluded that it was in great shape, definitely worth cleaning up. Throughout the "interview" he was really friendly and shared a great deal of information about his history with guitars; during this conversation I also came to learn that Scott builds electric guitars from scratch under the name Stonewall Instruments in this same space (another indication that my Yamaha was in good hands). He was even willing to work with me on the price of the work. I picked up the guitar a few days later, and, needless to say, it sparkled and sang. I'll try to include a photo of it with this post, but you should just take my word for it -- the guitar glows like it was touched by a experienced perfectionist and is matched by the sweetest tone, new strings tight and sharp. Can't be more happy with the "upgrade" Scott was able to bring out of her. Not only do I recommend Naked Guitar Repair to anyone looking for a honest conversation about a guitar in need, but I'm personally committed to returning to the business when Scott has his annual Stonewall Instruments open house. Hope this helps. Be well!

Want to give a shout out to "King Doug" in the repair center... Doug took on a challenge to repair…read morethe electrical system of my vintage Takamine acoustic. After his diagnosis, it was determined based on parts needed, it wouldn't be worth it..SO, I will keep the guitar for now because it is still great without amplifying..I put my money into good use be purchasing a new Yamaha transacoustic guitar ... I love it Thanks Doug & thanks John for your sales knowledge

No cashiers, no service waited 20 min then left items on counter and took off, never again.read more

Bought several guitars from John Mann guitar, this place either ignorantly lacks basic quality…read morecontrol ability or purposely selling guitars with issues while being aware, they advertise a huge inspection process that simply was either not done, or they know what they were doing and was dishonest. I cannot say they are dishonest for sure because sometimes people make mistakes, or dont know any better. So I suggest if buying from this place, GO AND INSPECT the goods in PERSON.

This shop is probably the best, most friendly music store experience I've had in 55 years of…read moreplaying. I bought a guitar there about a year and a half ago and after trying out everything from Core models to S2s and SEs, I chose one of the most modest SE's in the shop. There was no pressure. I was able to take as much time as I wanted and even though I chose a lower priced model, the sale was treated with courtesy and respect. The Guitar Vault is a gem and unlike almost any other music retail experience I've had . If you want a PRS product, great aftermarket parts, an amp or luthier work, I wouldn't hesistate to go there.