No longer at location even though it still appears on Yelp. So frustrating that I wasted all that time to drive over.

Avoid, avoid! I tried to follow my recipe for success at David's Bridal. I made an appointment. I went on a weekday morning when I knew it would be quieter. I saved favorites on the website. I'd been to other stores, I'd read lots of reviews, and I was confident that I could do this. No. Not at this location. Problems: 1. They couldn't find me in the David's Bridal system. Even though I'm registered on the website AND HAVE BEEN TO OTHER STORES, they couldn't find me. No idea what happened here. 2. Even though the DB form says "groom/partner's name," the woman at the front desk was totally confused by me. "What's your groom's name?" "My bride's name is Catherine." "Oh, so you're not the bride?" "No, I am. There are two brides." *blank stares* "I'm marrying another woman... it's a gay wedding." "Oh..." I know NJ doesn't have marriage equality yet, BUT: a.) It's been in the news very, very recently, as the state legislature just passed it, and b.) gay people DO exist in NJ and get married there. So don't look at me like I have three heads. 3. They could not print out my favorites. They just didn't have that capacity. So the consultant (Bertha) tried to look them up, INDIVIDUALLY on the world's most ancient computer. But instead of just looking at them and going "oh, yes, that one, I'll get it," she had to print them all out individually. We made it through about five, which just doesn't cut it at a DB store. By this point, it was 30 minutes into my appointment and I wasn't even in the dressing room yet. 4. The consultant (Bertha) was not very helpful. She was friendly and nice, but she brought me some dresses and a bra and then... just disappeared. She didn't help me into them, she didn't give me feedback, nothing. She just sort of disappeared. I ran out of dresses to try on very quickly, and Bertha was nowhere to be found (it's not a big store). My mom and I started pulling our own dresses (which is a big DB no-no). No one stopped us. So after a while we just left. Bertha was at the check out desk as we left, smiled at us sympathetically, and waved good-bye, "Oh, didn't find anything? That's too bad!" Honestly, she had no idea what we did or didn't find. We could've picked out a fantastic dress and then just decided to order it online. She had no clue. The real kicker was that we found out later that DB was having a sale ("Wedding March," runs first half of March) and no one even mentioned it to us! Also, the woman checking us in took a call while we were there and said to someone on the phone, "Oh, I don't know if we can do that, we're really busy right now." There was barely anyone in the store! (Trust me, I've been to a DB on a Saturday in January, and I know busy. This store was not busy.) All in all, avoid this location. Go to the one in East Brunswick instead. This place is what gives DB stores their awful reputation. read more

I went to David's Bridal on June 9th, with a large amount of family not expecting to purchase my dress almost a year before my wedding day. My consultant, Erica, was phenomenal and was such a reliable source. She was extremely knowledgeable and made me feel so comfortable. She pointed out certain elements that as a first time looker had no idea about. Erica, was a godsend, her patience and her sense of personality made me find a dress! She is an amazing asset! If you had a first time shopper or had negative experience ask for Erica, you won't regret it! read more

I had a great experience at this location finding my wedding dress about one year ago. I can't remember the consultant's name, but she was very helpful and followed up to make sure my bridal party found their dresses and got the $20 off discount for getting their dresses there. My mom also got her gown here and loves it. I bought my dress very early (about 1 year and half before our wedding date) and lost weight during that time, so the store was able to let me return my unworn dress for a smaller size and I found them to be very supportive with this. I only wish I had a more flexible work schedule to come in during the week because the weekends are obviously super busy here, but I have also visited other locations and found this store to be the most helpful. We will be returning in about two weeks for the first fitting and I hope that goes well too! read more

Thank God they are closing. They were so rude and horrible. I asked the lady to show me a dress I was interested in, she showed me where the dress was and walked away from me. She didn't even ask if I needed help or wanted to try it on. Then another lady opened the dressing room door and again, no one around to help. I had to ask another customer to take a picture for me so I could show my friend who is the bride. Then when I left, not one person looked up from the front desk to ask me how things went or if I even wanted to place an order or anything which I did, but because of their service, they will not get my money. Their customer service is probably the reason they don't have any business and is closing this location read more

As an independent bride shopping alone, it was important to have the support of a team that could see the value in my needs. Thankfully, I found all that and more at this David's bridal location. Tony- my dress consultant- was excellent at maintaining a calm atmosphere (I tend to get anxious at the thought of not finding a dress) and respecting my opinion. She was never "pushy" and politely shared her suggestions. In fact, the only thing she was insistent on was ringing the hand bell when I chose my dress - and I am glad I obliged her because in that moment, I felt like a bride. Moreover, the dress that I chose was on clearnace and it fit like a [snug] glove, despite already being happy with the dress, Tony took my experience one step further. She remembered that there was another size of the dress in stock and she had me do the "seat test". I never thought of that! In the end, I got a great dress thanks to the aid of an associate that is truely passionate about what she does. You thought I was done? Nope! My dress had a little make up and a pen mark on it; management offered to have the on-staff alterations team try removing it before I had to commit to purchase. I couldn't have been happier! Too many times in the few bridal shops I've visited did it feel like I was being rushed to purchase despite my reservations. The next morning (less than 24 hours later), the alterations team- which at this point, I am convinced are actual magicians or fairies- worked their magic and made those marks disappear! Needless to say, I had a contingency plan for a different dress to order but it was not necessary. :) Purchasing was quick, easy, and my purchase awarded me a Shutterfly gift card. I met with a few other staff memebers and the manager of the magic ::ahem:: alterations department and they were friendly and easy to talk to. Ladies, if you are looking for a place that will embrace your individual needs and keep you smiling through the wedding process, I highly recommend this location. read more

I've been in sales for over 35 years and have run into some of the best and some of the worst sales people on the planet. I just want to say kudos to Shakira for all of her assistance and professionalism. She is genuine and honest and extremely helpful. She answered difficult questions with complete candor while taking into consideration the feelings of the bride to be. She was not pretentious or pushy and she made us feel very comfortable. If you're in the market for something they sell make sure you reach out and make an appointment with her. read more

I had a great experience shopping for bridesmaids dresses. Our bridal consultant, Ashanti was great. She was very attentive and helpful with my bridal party. Shakira was also knowledgable about alterations and great at giving advice to my bridal party. I do recommend booking appointments by phone. I have used the online calendar with another store and that store canceled on me last minute. I also recommend you request a good sales associate. read more

Terrible place to shop. Customer service terrible. You have to return items within 7 days. Do not take into considerations personale reason why you could not. Do not shop at these store. Clothing is old fashioned and they do not know what are the current needs and fashion.!!!!!! read more

Everything went so smoothly. The whole process could not have been easier. My wedding was planned on short notice but the whole staff got everything done way ahead of time. The dress was beautiful, the staff was super friendly and helpful. I will definitely go back for any other future events that I may have. Thank you to the manager, the staff and the alterations department for making me feel sane and have a peace of mind for my big day. read more

Hello Everyone, My name is Liz and I live in the Lawrenceville, NJ area. I visited David's Bridal on a whim by myself in July 2017, to look for my wedding dress for 2018. Overall, the experience was very positive! The Sales staff was very helpful and professional, and best of all, very real. Not overly excited or fake, just very real and professional! The Bridal dress selection was decent. The best sales woman there, Linda, #730323. She listened to me! She worked through every little detail! Best of all, she opened my eyes to new styles without being pushy or assuming. Because of her, I found the perfect wedding dress style, although I did not buy the dress from Davids Bridal (other stores had a better selection of the style.) If it wasn't for Linda, I would not have found the perfect style for me! Again, would have wished DB had more dresses in that style, but they didn't. Thank you Linda!!! Using the telephone or online system to create an appointment was clear and efficient. Overall, David's Bridal in Lawrenceville is worth the visit, especially to see Linda. Happy shopping! read more

So. Where do I begin! My friend is getting married and we came to this store with a disaster on our hands! We bought a dress from a different David's Bridal (Freehold NJ) and was completely unhappy with the experience! We went here (Lawrenceville NJ) to see what we can do about it! When I tell you they ALL went over and about what I am not exaggerating! The entire staff was working on a solution for us! It took them HOURS but they did it!! They got the other dress canceled found the one we wanted in the store and made the bride feel like the queen she is! They were so very helpful and so very knowledgeable it was so crazy! We had at least 5-6 people helping us at all times! From the secretary to the styles to the 5 star seamstress and the MANAGER! I recommend making an appointment and going there!!! The alterations department, Ivy specifically took over and hour with our bride! She did absolutely everything possible to make the dress exactly how we wanted it! Christy and Amanda our bridal stylists were so honest helpful and knowledgeable! They were so sincere that when the bride tried on her dress she ultimately settled on Christy actually teared up with joy for her! What an amazing place! Amanda got our brides every desire as well! Kept checking on her and making sure she was good. We felt like family! Additionally but definitely not least was Shakira! Omg that girl! She was amazing! She was funny, helpful and got what we needed done for sure! There was no way she was letting us walk out of that store unhappy! This team is the best! The absolute best! If I myself wasn't married already I would go there for my wedding as well! This is the most important moment and dress of your lives ladies! Pick David's bridal (Lawrenceville) for sure!!The one in freehold NJ blows! read more

Note: this review is only for their alteration services, as I bought my dress at a different David's Bridal before this location opened. I cannot speak to their services in the dress selection and buying process. I had a very positive experience having my wedding dress altered here. I made an appointment to have the alterations done and was attended to as soon as I arrived. The seamstress was quite the perfectionist and gave me the option of different bustles, each of which she showed me on the dress itself by careful pinning. My dress has an asymmetrical back, so the bustling was tricky. It came out wonderfully, though. I was very happy with all the alterations done (bustles, hem, and addition of a bra clip) and with the attentive service I received from their alterations department. Four stars instead of five because I did find the rates to be a little high for what I had done - no bodice alterations, just the bustles and hem - and it still ran me about $175. I probably could have shopped around for other alteration quotes, but decided to stay in-house for the ease of it. read more

I did not say yes to the dress, but I had a really great experience here and if anything, I was able to get an idea of what silhouettes fit my body shape. They also have a decent shoe collection. I actually fell in love with their t-strap glitter metallic wedges - super light, comfy and gives me almost 5 inches of height. My consultant was Uniqua and she was super nice and eager pulling dresses for me to try and getting a feel for my style. She also had to help me get in and out of every single dress each time. My best advice is to be mindful of the 1 hour time slot because it goes fast, so try to take make the most of it. read more

Its extremely rare for me to write a review on Yelp or any other website for that matter. My experiences with most of the ladies was pleasant and accommodating. The seamstress Chen was amazing and I would recommend her to anyone. My only issue is this. I just called the David's Bridal, Lawrenceville to find out how to go about bringing my dress back to be cleaned and preserved which I previously paid for. ( Side Bar... our wedding was recently). Anyway, I found the person whom I spoke with (after hours which I found out near the end of our conversation) to be very impatient, combative and rude. Listen.. I also work in customer service, but it's in a different form. Bottom line, there is a way that employees should never speak to their clients, customers, etc. There's a professional way to speak to customers at all times.. EVEN if they may annoy you. I'm disappointed. read more

We all know what David's Bridal is. It's not a cute boutique where you'll find one of a kind dresses that you'll never see anyone else in, so let's not pretend it is. One of my very best friends is getting married next year and I have the honor of being one of her bridesmaids. I now live in Texas, but was back in my hometown visiting and eating across the street with the bride-to-be when we were discussing dress and how we weren't sure if the DB dresses would look cheap and unclassy as we were underwhelmed by the selection online. We decided about an hour and 15 minutes before closing to run across the street to see if they'd let me try on a few dresses. It was nearing 8 pm on a Tuesday evening. The store was farily empty and the saleslady gladly accomodated us without an appointment. My friend described the look she wanted and I tried on 5 or 6 dresses with the expert zipper help of the consultant. She gave some good advice that will save me a few bucks on sales tax if we decide to go the DB route. Though we lucked out, I recommend making an appointment. Overall, we were pleasantly surprised by the dress and the service. read more

Had a very negative experience at this particular David's Bridal. I went in and my consultant was very nice but wasn't pulling the dresses I was asking for. I was only allowed to look at 4 racks of dresses which were "trending" instead of looking at all of their dresses. Left feeling bummed. But that doesn't mean you should give up on David's as a whole, go to the Maple Shade one!!! (that's where i bought mine) read more

I went to this Davids Bridal this past Saturday to go bridesmaid dress shopping with my sis and maid of honor. Everything up to our arrival had been professional and Rye at the front desk was lovely. The first woman we spoke to, Susan, was also fine. However, Susan passed us onto Toni who was AWFUL. I don't know why Susan even talked to us if she wasn't going to be with us the whole appt. We follow Toni back to the dressing room and she left us standing their awkwardly for 5 min before showing my sis to her room. She didn't get us chairs so we were trying to look at my sister's dress while standing. There were other people and a big group next to us using chairs for their jackets. The big group and their stuff was also right in front of my sisters dressing room. We asked Toni repeatedly for chairs and she said sure and walked away. In another part we saw another staff member cordially rearranging their side of the dressing rooms to accommodate new guests. If we had that staff member, we would've been better off. Instead we had to share seats at a weird angle until we finally got a 3rd chair when we were nearly done our appt. Besides the lack of being taken care of with seating, Toni never helped my sis into any dresses!!!! My mom had to constantly get up to help her which really ruined her experience. Toni even joked about how my mom was doing all the work...what the hell?!?! She just CONSTANTLY WALKED AWAY. I even told my mom not to get up to force her to actually do her job, but toni would give my sis a dress and then leave. My mom asked if she unzipped my sis and she said no and walked away. Idk what else she had going on but we felt incredibly ignored and not taken care of. In short, it was horribly unprofessional, uncomfortable, and less than enjoyable. I do not live in the area and had to make a special trip down. We were all looking forward to this appt but the lack of professionalism and being basically ignored by our incompetent staff person ruined our trip. We will not be returning here or purchasing anything from here. SAVE YOUR TIME AND STAY AWAY. OR MAKE SURE YOUR APPT IS NOT WITH TONI. read more

Bad experience at David's. My daughter needed a dress for a wedding and was told they did not have her size. She had to take one a size to all. The dress was black but was sold a white bra. She thought it could be altered but only the length was fixed. Long story short, she was so uncomfortable that she had to Change after the introductions. Other members of the bridal party had similar experiences at different David's locations. read more

HORRIBLE HORRIBLE HORRIBLE!! The manager assistant manager Whitney is an absolutely horrible person to deal with. You will be asking questions about your dress and she will speak over you. The sale people will make promises to you about timelines for when your dress can be altered and they are completely inaccurate. I would avoid this location at all possible costs. read more

I would like to thank the wonderful staff at David's Bridal on Rt 1 for accommodating me - helping to solve a problem that was caused by another David's Bridal location! Not only did they help with the problem, but solved another with a defective zipper! Special thanks to all the staff, especially Susan Hartz, who went over & above to help us! Keep up the GREAT WORK! read more

This is quite lengthy but it needs telling. Took my daughter and my mom to pre-pick dresses. Sylvia was fantastic. My daughter has cancer and it's obvious. We made another appointment to bring the "entourage" to see the four dresses that she picked and also try on anything else her sisters might like. I asked for a longer appointment because of the situation. Sylvia again was lovely. Unfortunately we had to cancel as my daughter was admitted to the hospital for chemo related side effects. I had warned Sylvia this could happen and when I cancelled and rescheduled again she was lovely. In the meantime I received three phone calls to pick up the shoes we ordered. Each time I told them to make a note we are coming in to pick a wedding gown and to please hold the shoes. The third time I told them to stop calling me! A few days before the appointment I received a voice mail confirming the appointment for just an hour. I called back and explained it was for an hour and a half. The receptionist put the manager on the phone. I asked what's the problem. I'm sorry I didn't get that manager's name but she was extremely nasty. Telling me that appointments are an hour etc. she was rude....I had to talk over her to explain the situation. We had the appointment with Sylvia.....it was exactly the experience a bride should have!!! I think that manager felt a tad remorseful as we were put in the alterations room since the store was so crowded. We ordered the dress on January 21st and were told it would be delivered in April. We took a picture of the belt so we could order a handmade headpiece to match. Yesterday, February 14th, they called to tell me the dress was in. I explained that we were waiting to the headpiece to come in so we can try on the gown with the headpiece. I also told the receptionist the dress will need for sure to be hemmed. I get put on hold and a manager gets on the phone. This time I was smart enough to get her name, Jade. I explained what we are waiting for and she tells me if we do not pick up the dress in 7 days it goes back to the warehouse as abandoned merchandise. What!!!!! I was flabbergasted. I told her that we need to wait for the headpiece to decide what wig, if any, my daughter will wear that day. We wanted to see if the headpiece looked good with the dress. All I got from Jade was the same "it's our policy and it's on the receipt you signed", over and over. I didn't sign the receipt her aunt bought her over $800 worth of merchandise. I finally got so fed up with the lack of customer service and common sense I told her I am in my pajamas and will put on my raincoat and come up there right now. And please know that we were going to bring up her 3 sisters and myself for dresses and because of her attitude that's not going to happen. Apparently she didn't care, she just kept talking about store policy. I hung up on her, put on my raincoat, and had my husband drive me to Lawrenceville to pick up the dress. I don't think asking for more time is being unreasonable especially since we were told the dress would come in in April and it's February. I would suggest that you train your managers to stop talking and listen. Making slight accommodations for situations is the backbone of customer service in retail and makes shoppers want to come back. I certainly will not be returning to your Lawrenceville store for my last daughter and four granddaughters. read more

Terrible place. They give you an appointment and then ignore you! Don't waste your time. Dress collection may be ok, but everything else about David Bridal is horrible. They don't even have a mirror in the trial rooms. read more

Did not feel like the stylist listened to what I wanted at all and seemed irritated when I didn't buy a dress.

Very unprofessional and rude. Asst. Manager Jade will argure with you instead of aploigizing for her employees actions. Dresses sent out store bald up, wrinkle and in cheap plastic. After you pay all your money they treat you like crap go elsewhere not to this with. Very ghetto. I had to ask another employee for help cause other two employees were more concerned about their Christmas Party instead of how my dresses looked on me. read more

If you are planning on getting married at any point do not, I repeat, do not use David's Bridal. After waiting for 5 months for them to get my bridesmaid dress from the day i ordered it they sent me the wrong dress and then I had to rush order another style ( in a size too big) because that's the only dress in that color they have and it's sitting in a warehouse in Conshohocken and they said I won't have it until 5 days before the wedding. The assistant manager then screamed at my mom when she asked why it takes a month to have it shipped 10 miles. Stay far away. read more

If you can give no stars, that is what this location would have received based on my experience. The other reviews plus this should tell you there are serious issues with this store. First, the staff is absolutely the worst. They are not helpful, not courteous and very abrupt. If you cannot make up your mind on the third gown, they are really willing to say anything to get you to commit. I looked horrible in one gown and Tiffany was trying her best to put out every reason why it was "perfect" as she rolled her eyes to a co-worker which I caught in the mirror of a mirror on the other side. They do not want you to have the best for you, they want you to buy what is best for them money wise. The most uncaring, rude employees, I just can't put it into more plain language. Just as the other reviews advise, stay away. You don't find this many bad reviews on Yelp unless there is something more to this location. Pretty sure those positive reviews had inside contacts or were an anomaly. As with Sarah W., how rude and into your business can they be? They surely had a huge laugh and eye rolling session after she left. And they could not be bothered helping in that case as with me. It's amazing that the manager hasn't been replaced yet since not a thing has improved here. I am sure this location hires people who are in line with the management thinking which is you brides are all loser morons, buy what we tell you, pay all our upcharges and fees and don't let the door hit you! It's obscene and for brides, to be treated so insignificantly says volumes, say no to this dress place! read more

I had the worst experience at THIS David's Bridal. I have been to others in the past for weddings I was in and never had problems. Staff was always polite and helpful. But as a Bride I couldn't have been more disappointed. They took a really long time to pull the dresses. I finally got dresses on and i knew right away they were bad when I put them on so they took time grabbing more. My girlfriends knew what I wanted so they just started getting them for me because the staff was inattentive. They got yelled at. Then the lady that was helping me disappeared and someone else was helping me. I felt uneasy because I had told the first lady a few that I liked and then I had more and I wanted them to all get registered. Then all of a sudden they were like, well you're done. I was like, I'm not even close to done I haven't found anything I remotely will consider, I've just found bits and pieces of styles that I liked and I wanted you as the "experts" to find something with these items. Nope. Appointments are only an hour. They should disclose that when you make appointments on the phone. They should also be quicker if they are going to rush you out. Lessons learned. I will not be buying my dress from them AT ALL. read more

Avoid this location. When I first went into this store there was a heated argument between the management and a bridal party. I had two people in front of me in line and the person behind the counter was so slow in talking to each person I waited in line for over 20 minutes to start my appointment to purchase my bridesmaid dress. Once the appointment did start it was very difficult to find someone to help me find the dress as I wasn't sure of the style. Besides myself there was only one other pair of customers in the store at this point. Once I finally got someone to help I was persuaded to get a size clearly too big and refused this. I was then told the dress would be in within a week or two only to find when I called the store after this time had passed that I was given the wrong information and was given the actual time as to when it would be in. That time came and went and I called the store to check if the dress had arrived. I was greeted on the phone by an unfriendly customer service person who couldn't give me details as to when it would be in but just snapped that I would be called as soon as it came in. Found out from someone who was having a fitting at a different location that my dress was in. The dress was delivered the day after I called and the dress was in the store for three days and I never received a phone call. They had no explanation as to why I wasn't called. Not sure when they would have called. Getting my dress from this location has been a horrible experience; customer service is inattentive and practically non-existent. Go to a different location if at all possible. read more