Ive been a patient of Dr. MItzner's over 10 years. The VA failed in providing care id been received in HI. I knew what was required. I searched and found Dr. Mitzner happy ever since. read more

Love Dr. Mitzner, he takes his time to listen to you and does a thorough check. If you are in a hurry forget it! He is a very unique Doctor that takes the time to listen to his patients and you are not just a number to him. Your are his patient and he values you and listens to you. I have been seeing Dr. Mitzner for over 30 yrs. He is the best! read more

Great physician and I will never go anywhere else as long as he is still in practice. I especially like how he focuses on disease prevention and not simply treating symptoms. There is a wait in nearly every doctor's office that one goes to. The ability to wait patiently and not get upset is an admirable and rare trait. read more

I have seen Dr. Mitzner for 24 years. He always listens to what I have to say. He is constantly educating himself with the newest medications and their side effects as well as treatment options. I trust this man with my life. His staff are always friendly and helpful. Sometimes he can't always be reached because he also works in the emergency room at the hospital. He is probably one of the hardest working doctors I have ever encountered. If I ever have a problem and need him to call me during after hours all I have to do is leave a message with the answering service and he gets to me as soon as he can. He is the kind of professional that is becoming rare to find these days. read more

Be prepared to wait past your appointment time. They have a lot of front office staff who ignore you as you check in. It takes a while to get brought to the back and then another long wait to see the doctor. Once Dr. Mitzner gets to you everything is forgotten. He is a great doctor who takes the time to attend to your needs. He is a great doctor and the only reason I don't go elsewhere. So hurry up and wait for an absolute top notch doctor. read more

I have been a patient of Dr. Mitzner's for almost 3 years now. I love Dr. Mitzner, but his office staff is not only rude, but also late to work when opening the doors for morning appointments, and are not helpful. Dr. Mitzner would get 5 stars from me if it weren't for his staff. read more

Only giving this review 1 star since it's mandatory to give something otherwise he'd have NO stars. If your sick, have an urgent need, or dying...don't go to this doctor. He's never there, office staff never answers their phone, and they don't return calls. Every time I call, I get referred to a covering physician, who is busy with his/her own patients. I have been assigned to Dr. Mitzner over a year ago and have never seen him or have I been to his office. I get better care at the urgent care office, and at least they are there and pick-up their phone when you call. I have changed doctors to a doctor whose staff does answer their phone and has a high satisfaction rating with his patients. This office needs life support...they are flat-lining. Dr. Mitzner...PHYSCIAN HEAL THY SELF !!! read more

Dr Mitzner is great, he will take the time to listen to you and is a very personable physician with a great bed side manor. Unfortunately the office staff is so discombobulated that I could never, not in a million years recommend this office...that is unless you like appointments that constantly run behind in excess of an hour (it's chronic), not being able to reach a person as they rely too much on their answering machine, not being able to make an appointment because the new schedule isn't out (?) what ever that means (?), an inability to follow through, late to open with a who give a schit feel. This practice would be well served to clean house. There are other issues, the doctor is a hospitalist who spends a majority of his time in the hospital where the feeling is, due to finances is his primary interest. Sounds logical but doesn't work if you're trying to maintain a family practice as he is the only physician in this practice, there is no back up doc to see in the event that you need immediate attention. Quite frankly, I receive better attention from the office staff at my local urgent care where I am force to go do to the inability to schedule an appointment in a timely manor. Again, the doctor is awesome but if you have a condition(s) that require constant attention you'd be best served by looking elsewhere. I have cancer, there have been times that I have to schedule an appointment 6 weeks out....I seriously don't know if I'll be alive in 6 weeks. If you are healthy and require minimal medical attention then under those circumstances I can strongly recommend Dr Mitzner despite the inefficient front office staff. read more

I cannot say anything bad about Dr. Mitzner however his staff at the front desk are another story. I had an appointment last Thursday (6/16/2016) and was told by Dr. Mitzner that my medication would be ready the same day for pick-up at the pharmacy. After giving the pharmacy the prescription they told me that I should contact the doctors office to have them fax over my paperwork to the insurance company so they could authorize it. I called the doctors office and spoke with a woman who told me the process would take an hour and that everything would be fine. I called the office again the same day approx 3 hours later and spoke with the same female who remembered me and told me that they would have it done by the end of the day because of how busy they were. (I was the only one in the office when I went in.) I received no response from the doctors office for the rest of the day and they would not re-open until next week. I called my insurance company the day after and they told me they received absolutely no paperwork from their office. I called the doctors office monday morning and spoke with the same female as she in fact remembered me from our previous conversations. She explained that if the paperwork was not sent then it would have to wait until, Wednesday (6/22/2016) because, "Julie" is the only one who could complete that task (that makes sense!). I immediately began to question their office work ethic and the female employee became rude to me over the phone stating that there is no way to have all of their paperwork done and presciption filled in the amount of time I have been waiting. (At that point, I was on my 5th day of waiting). Whomever I spoke with on Monday became so frustrated that she hung up on me. Well here we are, Wednesday (6/22/2016), on my 7th day waiting for my prescription. First thing I did was contact my insurance company who said they have no paperwork from their office still. They even attempted to contact them for me while I waited on hold. After getting no answer from their office they suggested I go straight there and find out what the issue is. I went to the office and spoke with the staff who simply called the pharmacy to see if my insurance covers the medication. (They need the authorization from the Insurance Company.) They then told me the steps I would need to take which were the steps I thought I was already going through however this time, the female employee at Dr. Mitzner's office then said I would have to pay $15 just to have the paperwork faxed (something that should have already been done after my appointment). On top of that, the doctor would not be in for another day, so nothing can be done until then. We'll see if they can get this done but I now have my doubts. On a side note, I made an appointment for my wife yesterday (Tuesday). The sent her home and asked said her appointment was for next month. Why am I not surprised? On top of that, the lady was asking my wife why she was visiting and what kind of prescription meds she takes. Correct me if I am wrong but isn't that only between the patient and the doctor? If you ask me, this office new a completely whole new front desk staff!!! read more

Dr. Mitzner is an incredible Physician. If this review were simply based upon him as a practitioner, he would receive 5 stars. Unfortunately his office staff is sorely lacking. I was a patient of his for 3 years, and within that time I consistently waited over an hour past my appointment time to be seen. Whats worse is that apparently some of the front office staff is dipping into the till. As many know it is demanded that co-pay be paid before being seen, and I was always happy to oblige. I have always paid my co-pay at the time of service. so imaging my shock after I moved out of state in June and received a bill for a copay on a date of service over a year ago! I called his office and left more than 5 voice messages for someone to please call me back in regards to the bills I was receiving to no avail. No one ever returned my calls. I was beginning to receive the bills multiple times a week for the $5.00 copay that I had already paid. I called at one point and got a message that the office was closed for lunch between 1-3 pm, and it was 3:45pm. I finally got a hold of someone and explained my situation. The lady informed me that the person who took my copay on the date of service never recorded it as being received. I paid in cash, and I thought it was weird that they didnt give me a receipt. Unfortunately someone pocketed my money and didnt bother to record my payment. I was threatened that they would send me to collections so I paid it again using my credit card. If you do go to Dr. Mitzners office, please do not make your copay in cash and always demand a receipt. Very dishonest office staff. read more