Wonderful staff all around. Debbie at the front desk is very attentive and informative regarding insurance, and even after the appointment breaking down the costs and implications of coverage. Dr. David is very amiable and knows his stuff. I felt like I was in good hands with every staff member, even the dental assistant (I didn't catch her name). 10/10 would recommend. Bonus: the lighting in the waiting room was beautiful! read more

David Marshall, DMD - Waiting room vibes - General Dentistry Near Me - Milpitas, California

Note: I am sharing this on behalf of my parents who are patients of Dr. Marshall. "First of all, the soft music and tv monitor showing idyllic scenes from nature set the tone for an ambiance that is very mellow and stress-free. Dr. Marshall's team of caring and professional dental hygienists make the time to clearly explain the procedures being done on the patient. This gives the client a feeling of certainty and confidence, in that we are in good capable hands. Debbie is very friendly and helpful, and I feel, the central nerve of this extraordinary establishment. Dr. Marshall is a very kind, and capable professional, and through a combination of explaining things in a scientific and understandable way, puts his patients at ease and creates a space that is empathetic and humane." read more

I has a great experience with Dr Marshall and his staff they are friendly, professional, wonderful and caring and they treat you like family. Every one from the front desk to the hygienist are great. Debbie the receptionist goes over any information regarding your treatment plan and pricing and she is always open to any questions and your schedule appointment are always on time. I had an emergency and was in so much pain and Debbie got me in immediately The office is clean and well maintained. Dr Marshall is knowledgeable, professionalism and has the ability to make your experience positive. He is very patient and gentle with my teeth and took the time to thoroughly explained everything before and during my procedure. I was surprised how painless the procedure was glad I was able to get in on short notice. I would highly recommended this dentist 100000000% read more

Came in for the first time last week Wednesday. Debbie kept me very informed in regards to my insurance. I really appreciated the information I was receiving from Debbie and how it was going to work and what was available to use. The other staff members and Dr. Marshall were courteous and pleasant. Talked to me about what the possibilities might be happening to my gums and teeth. I prefer to know than not now. I personally felt welcomed as a new patient, comfortable and I am coming back next week following the directions given to me to review what's happening and how do I feel upon my return. To be continued and i would actually, highly recommend Dr. David Marshall and staff to my friends and family. They welcome new patients and I didn't feel like a commodity. Note: My previous dentist and staff were desperate to get me in for everything or anything? I felt like I was more about money rather than how my teeth were doing. Now I am seeing Dr. Marshall to get back on the right track with my teeth and gums. I ma Came in for the first time last week Wednesday. Debbie kept me very informed in regards to my insurance. I really appreciated the information I was receiving from Debbie and how it was going to work and what was available to use. The other staff members and Dr. Marshall were courteous and pleasant. Talked to me about what the possibilities might be happening to my gums and teeth. I prefer to know than not now. I personally felt welcomed as a new patient, comfortable and I am coming back next week following the directions given to me to review what's happening and how do I feel upon my return. To be continued and i would actually, highly recommend Dr. David Marshall and staff to my friends and family. They welcome new patients and I didn't feel like a commodity. Note: My previous dentist and staff were desperate to get me in for everything or anything? I felt like I was more about money rather than how my teeth were doing. Now I am seeing Dr. Marshall to get back on the right track with my teeth and gums. I matter and that's the way it should be. read more

I'm still here and still receiving the excellent care I deserve....as per my last review- all remains true. I love consistency and this is where it's at! read more

Everything went well during my appointment and services. The receptionist estimated my bill at approximately $200. A couple months down the line I received a bill for an additional $600. This was a shock and very surprising, they should have knowen before hand what my out-of-pocket cost would be. I never communicated that they were not an in network provider and this could've possibly happened. It was very unprofessional to not care about the customers financial obligations and let them know upfront. Another frustrating experience with them on several occasions I try to reach out and make an appointment for my spouse I was always promised a call back but never received one. I had to follow up numerous times until I just gave up. Unfortunately the great Dt services will not make up for the shocking bill I received. I will never returned to this office again. read more

A great dentist. Everyone is very clear on describing what is going on with each visit. They are very thorough in there cleanings, which I appreciate. They are timely in seeing their patients from my experience. I would recommend to anyone trying to find a dentist. read more

Been coming here for almost 20 years. Before seeing Dr Marshall, my previous dentist will ALWAYS have a filling or something, that needs to be done with my teeth. With Dr Marshall, he focuses on preventive and making sure that you will not need fillings. My kids now also goes to him. He is patient, honest, comforting and is always looking after what is best for your health. Debbie, Annie and all the rest of the staff are all wonderful. They also have been there for many years. A true testament that this outfit runs like a family. :-) read more

Dr Marshall office staff is very good. He is very friendly. He takes care of my teeth for almost 10 years now. His dental care is excellent. His office gives me excellent tips for daily dental care and I haven't had any problems with my teeth since I changed my dental care service to his office. read more

This is probably one of the best dentist and staff I have visited. I had a braces adjustment that week and was looking around for a cleaning the last minute. The receptionist that answered the phone was very accommodating. She bent over backwards for me to find a time that will work with my braces appointment and was able to do it by the end of business day! Every other place I called did not bother to help me out because they were 'completely booked'. Thank you! The receptionist was welcoming, the hygienist quite talkative and sincere, and Dr. Marshall himself was approachable and talkative with a sense of humor. I'd highly recommend scheduling a visit because it's a small well-established dental office that is a rare gem! :) read more

The office had all the COVID-19 protocols put in place. I felt very safe during my dentist's appointment with Dr. Marshall, Annie, and Debbie. Thank you for the excellent service! read more

Dr Marshall is our family dentist for 10+ years. He is awesome at what he does. He is very knowledgeable and caring. On multiple occasions, situation was not obvious but he gave a perfect diagnosis and treatment. The dental hygienist, Brenda is also top notch. Very patient, skilled and knowledgeable. Puts in great effort to do things right. This review would be incomplete if I don't mention, Debbie. She takes care of appointments, insurance and front desk. I haven't seen many other people who are so good at their jobs. She provides clear information on insurance related matters, is very accommodating and is always ready to help on whatever you need. Overall, highly recommended! read more

Dr. Marshall is really nice and a very good dentist. He explains everything very well. All the staff is also very nice especially Debbie at the front desk who is always welcoming and helpful. I would highly recommend Dr. Marshall. read more

I started taking my kids here when we moved into the area 3 years ago. Dr. Marshall is very personable and friendly. He was great with my kids. I took my kids all the time, but I HATE going to the dentist so I put it off for a while. I figured it was time to go so my friend told me I should go to hers. She went on saying that he had been her dentist since she was a child and commutes just to come see him. Her dentist ended up being Dr. Marshall! With that said I decided to start seeing him myself. I've had nothing but good experiences there. Debbie is awesome at the front desk. She is friendly and professional. I get reminders on my phone and email to confirm and remind me, which is nice because we go there for cleanings 4 times a year and make the appointment months in advance so it's easy to forget. Dr. Marshall has a great personality and makes me a lot less anxious about going to see the dentist. read more

Someone at work told me about Dr. Marshall, so I decided to make a appointment. I haven't been to the dentist in a while ( I had no insurance), so I was extremely nervous for my first appointment. Dr. Marshall explained everything in detail about what was being done and what needed to be done. He made me feel really comfortable and I felt like I wasn't being judged because, well, I haven't been to the dentist in years and I thought I was going get some sort of lecture. Dr. Marshall and his whole team are very helpful and professional. I would recommend this place to anyone and everyone. I had a great experience at the dentist and not very many people can say that. read more

I cannot say enough good things about Dr. Marshall and his office. I originally came to this office with a dental emergency and Dr. Marshall helped me tremendously with recommendations for an oral surgeon and later took care of my root canal. I returned to my previous dentist's office which had recently been acquired by a new dentist for a yearly cleaning. The new dentist did an evaluation and told me I would need $6000 worth of work and it absolutely could not wait for my insurance to kick in. I cried in their office because I did not have the money and their only recommendation was to get a dental credit card/loan which I would have had no ability to pay off at the time. So I went to Dr. Marshall again for a second opinion. He told me I didn't need deep cleanings done that the other dentist had insisted on doing before treating the 3 cavities he said I had. Dr. Marshall found 1 cavity and said it could absolutely wait the two weeks it would take for my insurance to kick in. I told Dr. Marshall about the other dentist's recommendation and he explained that he prefers to be more conservative with his treatment. I honestly believe the other dentist's evaluation was based on their need/desire for money because they had just bought the practice & they had similar, overly aggressive treatment plans with each of my family members. Nonetheless we are much happier as patients of Dr. Marshall. I've called the office several times over concerns with a tooth and they always have me come in and do a thorough evaluation. Dr. Marshall has been extremely generous with his time and services. As long as Dr. Marshall's in practice I will go to him and recommend everyone I know to go to him. He and his staff are incredibly friendly, kind, patient, flexible, and even sympathetic to those with tighter finances, like my self due to being a graduate student. The dental hygienists and doctor always remember things I've told them about school and traveling and I really appreciate that as a patient. read more

I have been coming to Dr. Marshall's for years! He has been our family dentist since long before I can even remember. It is nice coming to his office and seeing the same staff who really know exactly who you are. They are so willing to work with you when it comes to appointments and scheduling. It is also a huge plus that you don't sit around waiting for days on end for your scheduled "appoinemnt" time like in some other offices, if you show up on time they will get you in and out in a timely manner without feeling rushed. IT'S AWESOME. Dr. Marshall himself is also a great dentist, in 22 years I have never had any discrepencies and he is pretty hilarious to talk to, it's like he picks up the conversation right where you left off 6 months prior at your last appointment! Great Dentist, Great Staff, Clean Office, Free toothbrushes and floss, all in under an hour. WINNING! read more

Great Place. Friendly and not painful. My previous experience with other dentists wasn't pleasing. I love this place. Highly recommend it.

Moved to Milpitas and thought I would give him a try because the reviews generally like him. Well, I was so pleased with him that I changed my insurance carrier to a PPO so that I could return. He is pleasant and so are his staff. They cleaned my teeth well and I felt they were thorough in their work. Yep, he's my dentist! read more

I've been a regular, twice-a-year patient of Dr. Marshall since moving to the Bay Area in 1990. His office has an easy-going yet professional vibe, and the quality of his work and that of his staff is top-notch. He explains things in an easy-to-understand way, and at the end of each appointment he takes the time to chat a bit and answer any questions I have. Over the years I've recommended this office to friends and co-workers, and they too have remained patients of Dr. Marshall...So his office must be doing something right! read more

Love the service and care provided! Thank you for making my dental treatment and overall experience, wonderful! Sheree' read more

Dr. Marshall very professional and courteous. Can feel genuine care for the patient. Highly recommended. read more

It's always a pleasure to come in and meet with Dr. Marshall and his team. I've been coming here 20+ years and I have never had a bad appointment. They greet me by name, they know how to seek commonality and bring out a great conversation which diverts my attention from going to the dentist--in a good way of course :) Always a personal touch, I love that! read more

Dr. Marshall and his outstanding staff have gone to great lengths to continue providing top dental care in the age of COVID-19. Cleanliness is top notch, and every effort has been taken to minimize inconvenience and unease to the patient. I am grateful for the level of service that this business continues to maintain. read more

My dental visit was positive. Social distancing, face covering, every one using the utmost care in insuring visits are safe. The best dentist and team! read more

This is my first review ever, because Dr. Marshall deserves it. He is an amazing doctor with the best customer service you can get. I came here last year to get my fillings replaced, crowns, cleaning etc. I am not the biggest fan of needles/shots in my mouth (who is!?), but Dr. Marshall made every shot quick and painless. The last dentist I had was the worst ever (Precious Smiles on Hostetter), and I am so glad I finally found the perfect dentist for me and my fiance. Dr. Marshall isn't the only person that is amazing, Violet and Annie are always there to help me with a fresh clean smile. Debbie, the receptionist is on point with everything she does, and I can always count on her with any questions I have with appointments, insurance, anything with my teeth. Thank you all so much for all the hard work and effort!! I always look forward to visiting the dentist now, because Dr. Marshall and the staff literally knows how to put a smile on my face (; read more

In this time of COVID-19 I honestly was a bit nervous to visit the dentist. However, with all precautions that Dr. Marshall and his staff put in place, I felt save. I am a patient for almost 10 years now, and always had a good experience. read more

The best dentist in Silicon Valley. I was previously a patient of Dr. Chris Mussone who has moved to Colorado and was referred by him to Dr. Marshall. From the front office staff to Dr. Marshall himself, I am very impressed by this professional medical practice. I will update my treatment details soon but suffice it to say everything has been flawless. read more

Great dentist been going to him ever since I was little there is a reason he is voted number 1 in Milpitas.

I Love Dr. Marshall! He's been my dentist for as long as I can remember. He's highly recommend in Milpitas for due reason. The staff is friendly and remembers your name, which makes appointments not as fear reckoning as cartoons make them seem. He's also quite the chatty one which is pretty cool. He has lots of good stories and it makes for a fun experience. He's a fine dentist and i would recommend him to anyone read more

Dr. Marshall and staff are just like family with the care and attention they provide. Love them!

I've been going to Dr. Marshall for a long time and he is the BEST dentist I know. He's performed root canal, fillings, extractions, and crown on me over period of 20+ yrs. never once did I feel any pain under his care. I feel very comfortable with him and trust him completely. I have had bad dentists before (due to insurance change) but now returned to his office for better care. The staff from front desk to dental hygienist are all excellent! You never have to wait more than 5 minutes for your appointment. The same dental hygienist clean your teeth every 6 mos. so she knows your whole dental history. read more

My and I have been seeing Dr. Marshall for many years. It's the best decision we ever made. Dr. Marshall and his staff are very professional making an enjoyable experience for me and my wife. We had many horrible dentist in the past; especially with the staff. I would recommend DR. Marshall to anyone. read more

Terrific Dental Office!! My husband and I and many family members have been coming to Dr. Marshall's office for over a decade now and wouldn't dream of going else where. We feel so comfortable and welcomed into the office by the staff, Doctor and the Office Manager Debbie. As as child I feared going to the Dentist, but I actually looking forward to my appointments since I know it's like visiting with friends. The care and attention they give to their patients is amazing! I would highly recommend them to anyone and who is looking for a new dental office. Dr. Marshall has also been voted Best Dentist in Milpitas for many years and there's a good reason for it. I think their Office Manager Debbie is outstanding at her job and extremely welcoming and accommodating and I feel like I never have to wait in the waiting room they are usually on time, which is wonderful! Whenever I had any issues I know I can call in and get in right away. I really enjoy this office and plan on sticking with them for the long term. Give them a call! read more

I was married to a dentist once so I should know. Dr. Marshall's chair-side manner is impeccable and his honesty is valued. He truly takes the "ouch" out of dentistry. Without waving a magic wand, Dr. Marshall has come to my dental rescue, more than a few times over 14 years. He is interesting, upbeat, and he takes the time to educate a patient. His workers must be hand-picked because, they are the best. It is one efficiently run office who shows that they care. Lastly, his work is beautifully done, almost to an art form. Finding a trusted dentist can be overwhelming but, you will get it right with him. He'll make you smile! read more

Office staff is always friendly, helpful, and gracious. My dental hygienist is professional, and always makes sure to kindly inquire about family, work, and my overall health. read more

I've been coming here since I was about 10 years old. I'm 24 now. I never fear my dentist appointments because I know I will be in great care and surrounded by familiar faces. From Debbie at the front desk, who is always courteous and welcoming, to Annie, my hygienist who is extremely skillful and removes the tough stuff without any of the pain, and finally to Dr. Marshall, a great dentist that really takes pride in his work. I had visited a few other dentists during my college years since I was living down in southern California at the time, and they never found any issues with his work, which I think also speaks to the quality of care received. My whole family has been coming here for literally decades and we see no reason to stop. I even recommended my boyfriend to come here and he's had great experiences as well. Overall, I highly recommend. read more

As newcomers to the area I reached out to a Mommy FB page for dentist recommendations and found myself going here. They were able to fit me in with in a few days, the staff was incredible and I definitely will be returning. read more

I've been going to Dr Marshall for 15 years. Coming from a family of dentists (whom I don't live close to) he's a very good dentist. He is reasonable, honest, good "bedside" manners and fun. I enjoy my visits to the office; the office staff and Dr Marshall. read more

My wife and I have been with Dr. Marshall since he first opened office in Milpitas in the mid 80's. From time to time, due to job and/or insurance changes, we drifted away, but always found our way back for one simple reason: There is no finer dental service in our area! When I retired a few years ago (and insurance thru my employer was gone), we again drifted, sampling a few cut-rate plans with limited local providers designed for seniors. All were disastrous. On a lark, I stopped in one day to talk with Debbie about her experience with senior dental insurance, and she pointed us toward a plan that was both cost effective and comprehensive. We are now back in the fold with Dr. Marshall and his outstanding team. I would also add that on more than one occasion, Dr. Marshall has taken the time to defend a procedure or course of treatment that differed from that authorized by the insurer. Sometimes he won the debate, sometimes not. But EVERY time I felt confident that he was working in my best interests. 'Nuff said... read more