I took a bag here to get repaired, and they did a great job. It was a pretty simple zipper repair,…read morebut I'm very happy with the work they did. I'd go back.

I have purchased nearly every piece of Briggs and Riley luggage from Carol and Michael. From the XL…read moreand Large baseline in plum and navy blue to the carryons for my husband and I as well as the toiletry bag, garment bag and backpack. I have the older version computer bag on wheels that had a mouse chew through it for one of my snacks and it was repaired flawlessly and for free due to the lifetime repair warranty. I love this store for the variety of fun travel gadgets and the lovable owners with whom we always enjoy a hearty laugh. Quality over quantity! Invest in excellent luggage and you can't go wrong! I tried to also choose service and value, but the app wouldn't let me. When I typed service, it chose the word.

I have been looking for a Briggs and Riley bag for quite a while. The women there were wonderful,…read morethey guided me through which one to buy, and also monogramed it! They are very knowledgeable, and pointed out that it has a lifetime guarantee and that they fix them right there if there is a problem! That did it for me, and I am very happy with my purchase!

I am so torn. I like Rimowa luggage. If the place is open, the staff is usually nice. Store hours…read morethough are a best case scenarios guess and not true opening hours. On Friday, July 5th 5:45 I encountered a locked door (well inside the regular opening hours). This was the third time in a year that I went to Harvard Square in vain. Occasionally I need repairs. Leather World seems to be the only Rimowa option around Boston. A half dozen repairs were done okay, but not always on the first try. Often they leave glue residues inside and never make an effort to remove dents. I had repairs done in Frankfurt at the the airport and in Beijing with much better results.

This store has beautiful, high-quality luggage that I dream of being able to afford…read more Until then, it has plenty else that is useful: every kind of travel adapter you could possibly need for traveling to any country in world. Savvy-traveler items like a money belt; a clothesline for stringing up in your hotel room so you don't have to bring so damn many clothes or overpay for hotel laundry service; the world's best-engineered travel toiletry bottles (won't break or ooze open in your suitcase; you'll never need to buy another set after buying these). The staff is friendly and knowledgeable. The last time I was there, a salesperson talked me out of buying a voltage converter so I could be prepared for every possible scenario on an upcoming trip, and told me that almost all electronics made within the last 5 years have built-in converters. Talking me out of buying things I don't need--now that's a store I'll go back to.

I was incredibly sad when Black Ink was forced to leave Harvard Square, but my inner stationary…read morenerd rejoiced when I finally stepped into Topdrawer for the first time yesterday. I initially thought it was a clothing or travel store, given the nomad branding, but it's actually a combo of Boston-based everyday and travel accessories and a Japanese stationary store. 4.5 stars rounded up for the stationary, atmosphere, and service. The space itself is airy and sleek, with an island of pens, pencils, and notebooks bordered by well crafted bags, glasses, and reversible slippers that looked so fuzzy, I wanted to touch every one. But really, I was there for the stationary. Japanese stationary is the pinnacle of paper perfection, and Muji is usually my go to. But here, the quality is top notch, reminding me of a miniature Kinokuniya (NYC) or the couple stationary stores I visited in Japan many years ago. Not a vast collection here, but a well-curated one that's hard to get elsewhere in the States. I delighted in all the different pens, pencils, and fountain pens on display. The various notebooks had beautiful paper -- some handmade, some not -- so I was incredibly slow as I marveled and mulled over what to pick. I'm not a planner/journal system person (think Traveler or Midori), but the leather covers and inserts from another brand made me think seriously about changing my journaling practices. In the end, I had to restrain myself. I finally picked out a couple letterpress postcards with a daruma figure on them, a little notebook (one among many other fish designs), and a Pentel touch fine felt tipped pen. I'm an avid journaled and letter writer, and I can't wait to share these goodies with friends and penpals. Prices are a bit higher than your average stationary store, but it looked high quality. Opening a store during the pandemic is tough, and a sleek lifestyle store usually isn't my cup of tea. But the guy on staff was incredibly friendly and open to sharing the background of the store, and the displays drew me right in. They also have covid protocols, like opened doors, air filters, and ample hand sanitizer when handling merchandise (plus trays for placing items for sanitation). I will definitely be back for more stationary!

Great stationary store with elegant design items, including pretty rare fountain pens from Japan,…read moresome mid century modern sensibilities. Enjoy the customer service, they were attentive, informative, and clearly passionate about their goods.

M081 continues to be a great brand. Just be careful if you're a US citizen purchasing one of their…read morelovely bags online because tariff bills may follow. After my last posting, Olivia sent me a gracious explanation. Thank you for the excellent customer service I have come to expect.

I love love love this company and am so happy they decided to open their 3rd store in the US in…read moreBoston. The quality is unparalleled, the styling timeless and the prices are totally reasonable. I have owned two of their bags and just purchased a third to add to my collection. The bags last forever and are so great to use. They go with everything and the inner lining is so soft and makes the bags extra special. Definitely check this place out, you will not be disappointed.

What a phenomenal place!…read more I had bought a rather expensive leather dress on sale, upon removing the security tag, I realized that the tag had covered up a noticeable, fairly serious "rip" in the leather, enough that I was prepared to let it go...but then took a leap of faith that someone might be able to fix it, negotiated another 30% off and walked home with it, where I proceeded to breath into a paper bag while googling for someone to fix it...oh yes, that would have been a 30% discount tied to a "final cannot bring this back ever" sale. After some yelp reading and internet searching, I ended up at the doorstep of Helen's Leather on Beacon Hill and what can I say....they were great. I emailed them some photos, they responded very quickly, I dropped it off and Lisa, the owner, did a PHENOMENAL job. Yes, ALL CAPS on that one. I mean, look at the before photo. It is the same dress, just shitty lighting, one is nighttime with no flash and one is daytime sunny day. But let's ignore the color, you can barely see that there was damage!! It was also very affordable and quick! Super place! I could not be more impressed and intend to take a few other leather products there!

The store is smaller than I thought but that wasn't an issue because their inventory is amazing…read more Boots, jackets, hats, belts, they have it all and they have some pretty amazing things in there. I bought a belt, 3 leather jackets and some boots. My uncle wanted a pair of cowboy boots so I took him here. The employees are so kind. We went in on a Saturday. When I tell you the customer service is AMAZING I mean it.

Down street where we reside (across from Tavern in the Square and a few steps from the Brighton…read moreMusic Hall and Blanchard's), I needed an adjustment on a belt (basically shortened since it wrapped around my waist twice) gifted from our client in Australia. Came in the mid-afternoon (not that great that I disturbed their lunchtime and offered to return a different time but they were ready to work) and even though I told them were it would need to be cut to make the belt fit, they knew from experience where to cut to make the belt still visually appealing. After cutting, they sanded and buffed out one end, I tried it on at the spot and it was a perfect fit. Lasted probably no more than 10 minutes (likely less) and I was fully satisfied. Cost was (if my tired brain can resurrect the memory) probably $20-25, and I'd say it's worth it and if you're looking for a quick turnaround and great service. Oftentimes, those two qualities don't typically pair up. Come here for great service, that's all there is to it!

Steve has fixed my handbag zipper in minutes, very great service!…read moreHe's fixed shoes for me in the past too! And he has keys no one else seems to carry around the Boston area!! Thanks very much!!

I've been shopping at Rick Walker's for years! Bought everything from authentic cowboy boots for my…read moredaughter, to gorgeous bolos and amber jewelry to motorcycle jackets and leather pants. The owners are so friendly and knowledgeable about the items they sell and really get to know their repeat customers. And the rooster, Henry, is an absolute darling! Visit Rick Walker's...you will not be dissapointed!

Great place for western and rock'n'roll clothing and accessories. Owner was super cool and very…read moreinformative. You must stop here if you're shopping on Newbury St.

Great Boston store selection amazing clothes books novelty items for Boston only few stores left…read morearound like this gem.

It's a great place for gay men to find harnesses, jock straps, thongs and sex toys. But not so…read moregreat if you're actually looking for leather products. From the name, I thought this was a leather clothing shop that catered to the LGBTQ community. I was completely wrong! There wasn't any leather here at all. The name signifies the leather lifestyle, not the products. The person working the front was kind and informative and I'm sure it's a nice place to shop, just not for gay women, or anyone looking for leather clothing. I did not look at price tags, as none of the products were for me, but the place was clean, spacious and inviting. I would recommend to my male friends.

Tucked away on Newberry a gem of an office supply establishment. A collection of the best of an…read moreassortment of items. Staff is professional and knowledgeable.

What a wonderful shop. Like a candy store for artsy folks and people who like quality every day…read moreitems. The staff were very friendly and helpful. It kinda felt like just seeing a friend. Definitely worth a visit and walk around.