The preparation instructions could be more accurate and specific. For example, they could state how…read moremany hours before the procedure the patient must stop drinking, rather than simply "after midnight". Obviously, it's not the sam cut-off time for a procedure at 7am as the one at noon. The whole procedure experience itself is perfect.

I have had many colonoscopies with Dr Shelby; he is professional. He is simply the best. The staff…read moreare also professional; nobody enjoys the prep. Still, it is only one day of clear liquids; the procedure itself, I don't ever feel anything but the peace of mind knowing I'm healthy, is priceless.

Very professional and through with wonderful follow up and service. The only issue was that I…read morecouldn't get through on the phone and drove there to make my appointment

I have had cancer twice so trying to stay on top of my health issues. Dr. Wong ordered an MRI which…read moreI had done about 3 weeks ago. I am still waiting for a response from Dr. Wong. I have sent 3 messages through the John Muir portal plus leaving messages for him at his office but still NO response. I can't believe the lack of care/concern that I have received. It would be great just to get a phone call or even a message back regarding the MRI that was done 3 weeks ago.

My Urologist referred me to his gastroenterologist, Dr Rowe. Dr Rowe is an amazing Dr. During my…read morefirst visit he spent time discussing both medical and personal history. 100% would recommend this office.

"Fun Place to Go for a Colonoscopy, but No "Check-in" Discount…read more There doesn't appear to be any secret bonus for Yelp check-in. I was sort of hoping for something like free anesthesia or two colonoscopies for the price of one, but no luck. I have been coming here for many years, with very good experience. Usually I see the physician's assistant, but on occasion Dr. Rowe. I have found him to be very helpful, patient, and professional. I have never felt rushed in any of my appointments. They have a new PA whose name is Julia. Very informative, very friendly and helpful. She made some medication suggestions, and gave excellent information about some long-term side effects and the latest scientific research, of which I was unaware. The excellent suggestions given to me today by the PA were very helpful to me. Occasionally I have to wait a few minutes, but it's usually not very long. Today I think I waited 2 minutes. I barely had time to do a Yelp check-in before I was called. I have also had Dr. Rowe perform the usual routine colonoscopies. I would not exactly call them a load of fun, but they went smoothly. Well, as smoothly as one can expect having a tube shoved up--well you know what I mean. I should also mention that they require you provide them with your credit card information, so they can charge you right away. At first, I found this a little annoying, but I understand they want to shorten the billing process. The office is in that large office complex right near San Ramon Hospital. Parking is generally not too bad.

This was my second colonoscopy with Dr. Yee. My first experience, seven years ago, was not great,…read morebut I was encouraged to return to the same surgeon--and I'm glad I did. What a difference! The pre-surgery session was efficient and ran on time. Dr. Yee carefully reviewed the available options for preparation to ensure the best fit for my specific situation. As anyone who's had a colonoscopy knows, the prep is the worst part--but this time, it was much more manageable. The Tresanti Surgical Center was excellent. Check-in was seamless, and the care staff were exceptional. The anesthesiologist was extremely professional and competent. 10/10 for making a difficult process as smooth and comfortable as possible.

Great doctor but terrible front office. Finally decided to go to someone else after two…read morecolonoscopies over 10 years. Have an endoscopy scheduled but trying to get information out of the front-desk lady is like pulling teeth. She is not helpful and has no patience. It almost seems like she is purposely trying to chase Dr. Yee's patients away. Anyway hate losing a good gastroenterologist but patient care goes beyond just the physician imho.

Dr. Shelby is so very patient and calming. I have had 2 procedures with him, both different, and…read moreboth times, very very impressed with him. He is kind and does really look out for his patientsl. His office staff is also very professional and his booking person is FANTASTIC Thanik you all Lisa

All the staff I interfaced with were professional, friendly, and helpful. The procedure went very…read morewell (Dr. Gill). The facility was clean and modern.

I appreciate Dr. Jeffrey Mark's approach and how he considers a holistic/functional medicine lens…read morealong with traditional treatment approaches. I have worked with him for many years, and he has been patient with my concerns. Their support staff has been helpful in follow-up and organizing things like meds & supplements.

I have been a patient of Dr. Mark for some time. He is understanding, caring and has been very…read morethorough in analyzing my GI issues. I appreciate that he takes a whole body approach and considers non pharmaceutical options in the path to healing. I would definitely recommend him if you are looking for a deeper and more personal level of care.

Dr. Devin and the Waterman Chiropractic team have given me back a quality of life I had lost after…read moresuffering for nearly five months, and I am incredibly grateful! After more than 20 years of chiropractic care, I realized I needed a different approach. I had been struggling with an inability to eat, fatigue, constant vertigo and dizziness, excruciating neck and arm pain, and facial and TMJ pain. After learning about upper cervical chiropractic care and wanting to better understand how it could support my body's natural healing process, a friend recommended Waterman Chiropractic. I was out of options, so I decided to give it a try. I began to realize that many of my issues could be related to my upper cervical spine. Dr. Devin has been exceptional and treats me twice a week. Through detailed X-rays and a thorough evaluation, he identified areas of concern, explained his findings, and developed a personalized treatment plan. The level of attention and care has exceeded my expectations! I am on a three month treatment plan and have just about reached that milestone. The progress has been more than I could have imagined in such a short time! When setbacks happen, I appreciate being reminded that healing isn't linear and being encouraged to stay committed to the process. The entire team deserves recognition for their warmth and genuine approach to my well being. I feel supported and informed. I believe in natural healing, and this practice has been a great fit for me. Thank you, Dr. Devin, and the entire Waterman Chiropractic team, for helping me find my way back to feeling like myself again. I cannot thank you enough! Brenda B.

I had low back pain for a long time due to nerve compression and sciatica. I tried physical therapy…read moreand other treatments, but the pain kept coming back. A friend recommended Dr. Zamora, and I decided to see if he could help. After X-rays, he explained the issue clearly and created a treatment plan that included spinal decompression. After just a few sessions, I started feeling better. I noticed a big difference after my deadlift workouts--I had little to no pain, which I hadn't experienced in a long time. Dr. Zamora is knowledgeable, listens carefully, and explains everything clearly. The front desk staff is friendly, welcoming, and supportive, making every visit a great experience. I'm glad I found him and would definitely recommend him to anyone dealing with back pain.

It's my heart, you know?! It's my ticker, and it has slipped backed into Afib. I mean, I had it…read moreonce before and had a cardioversion done at Kaiser to correct it, and it worked. But now I no longer have Kaiser, and I am a man who fears change. But let me share with you all about my experience at San Ramon Regional Medical Center. My Cardiologist Dr. Sidhu was absolutely amazing, I couldn't wait for each of my next appointments (weird right?) But he made me feel safe and informed about everything that needed to happen, where I was at in the process, and what was his most educated plan of action to get my ticker back ticking right. He was thorough folks! I appreciate that kind of service. Then, they didn't make me wait months out San Ramon Regional Medical Center acted promptly at this serious matter, even if they did this everyday, I couldn't tell. They took my Afib seriously. We can get you in Friday for a cardioversion because you have taken your pradaxa consistently we can move forward. I arrived at the hospital at 8 am for prep. Hospitable guards, check in folks, all the way to the nurses. Prep time was swift and efficient. The entire time people are sharing with me what to expect and reassuring me that I will be ok. Perhaps fear shown on my disposition. My previous experience was nothing like this, not comparing, I appreciate Kaiser and the professionals there, but this felt sooooo safe. My Cardioversion without TEE, happened and when I woke my ticker was right back where it should be and I was met with a slew of caring physicians who wanted to see my smile with a regular heart beat. I recommend San Ramon Regional Medical Center for all your medical needs. They will not disappoint!!!!

This has been my families hospital since it was established. My first encounter was taking my 13…read moreyear old son to the ER when he was having terrible seizures. The first time we were there the ambulance had put a neck brace on and strapped him to the board they carry you with. They left him strapped in a bed in the ER this way with NOBODY WATCHING HIM. I told the nurse he usually is nauseous and vomits after a seizure. She dismissed my concerns and walked away leaving me alone with my son who promptly started vomiting WHILE STRAPPED DOWN AND IMMOBILE. I grabbed the board, turned the board and him sideways so the vomit would not drown him. I screamed "I need a little help here!" And after a minute the nurse came running to help. She said "oh I guess we could take off the neck brace." Holy shit lady you almost killed my son, geez ya think?If I wasn't there my son would have died because they weren't looking in on him. Next was my mom who tripped and landed on her wrist which shattered it. They admitted her but since it was the evening they had NO ONE to take care of her arm so they made her sleep overnight with her shattered wrist by itself LAYING ON A PILLOW. They weren't going to give her any pain meds either until I asked for them. Next was my dad a year ago. He has been diagnosed with Alzheimer's and they know this. My dad went to the emergency room from his care home so no one was with him. When he was being discharged transport people were there to pick him up. They left him in the ER room by himself and my dad thought he would get out of ER bed and to the transport bed on his own. Well he fell and broke his hip. This is entirely the hospitals fault. They left him alone knowing he had Alzheimer's and not able to walk. They then MISSED that he had broken his hip released him and sent him back to his care home. He ended up in a huge amount of pain overnight and had to go back to the same hospital. While he was admitted there his nurse decided to square up on me when I was voicing my concerns. Next up! My mother was admitted with a bad infection last week. She has dementia and she freaked out and lost her mind while in there. All the hospital did was call me to talk to her on the phone at all times of the day and night. I am on crutches and it's very painful to walk so couldn't be there all the time. The nurses looked to US to control her behavior while there - isn't that their job?? I was traumatized by seeing my mom in that mental condition that they left up to the family to handle. She kept trying to leave, kept accusing people in the hospital of assaulting her (no they didn't) she was aggressive and agitated all hours of the day AND night and they did NOTHING. Edited to add: flashes from last week are coming back. One of the days I was hurriedly hobbling into the medical center (on my crutches) and was in the 2nd floor elevator, just as I walked out I heard overhead "CODE GRAY - CODE GRAY" and the nurses station that happened to be right in front of me ALL of the workers (nurses, EVERYBODY) audibly groaned and let out very loud audible gasps and groans and said very accusatory and loudly "It's THAT lady!" and "Oh my GOD!" I felt so very humiliated and embarrassed because I just knew it was about my mother who they were unable to manage. Please tell your workers (because I know you are reading this) to NOT be so very childlike and unprofessional to do something like this. Tell them the family might be rushing to the hospital - and could hear them - to manage their mother when the hospital couldn't or wouldn't.

I absolutely adore Dr. Schlesinger. He LISTENS. He is willing to let you participate in your care,…read morewhich can sometimes be difficult to find in a doctor. He offers solutions that a person may not know about. Very effective at helping me manage my Type 1 diabetes. However. Let's talk about a particular medical receptionist that is under the employ of Dr. Schlesinger/NorCal Endo. I do not know her name. I've had the misfortune of speaking to her twice on the phone and both times were incredibly frustrating because quite frankly, she's a complete a&$h@le. I believe the physicians at this practice are only in office on certain days and on days when there isn't a doctor there, even though there is reception/front office staff in the office, the phone isn't answered. I have been waiting for a particular prescription to be filled that I can only get via mail-in pharmacy and although the paperwork was signed, there was a spot that was missing a signature. My pharmacy has reached out, left messages, re-faxed paperwork, and...nothing. I have been trying to get this handled for over a month. So I called the office yesterday. 3 times before my sweet friend finally answered and as I was trying to explain the problem I was having, she spoke over me to tell me it was taken care of and I said "today?" (as ANOTHER fax had been sent earlier that day) and she said no, days ago and so I tried to say it wasn't completely filled out and again got cut off and spoken over and told it had been taken care of. Back and forth, and I'm trying to not be rude, because this is my life we're talking about and I need help and this is my doctor's office so where else can I turn, right? Finally I said, "ma'am can you please stop interrupting me?" to which she said "bye" in such a crappy condescending tone and then hung. Up. On. Me. REALLY??? Does she think this is a game? THIS IS MY HEALTH, MY LIFE, MY ABILITY TO WORK AND JUST FUNCTION ON A DAILY BASIS and she's going to be a d$%k to me and then hang up on me?? All I can say at this point is I'm really disappointed that I will have to find another doctor based solely on the behavior of my current doctor's staff. Also, God help that b&%#h when I show up in the office next business day.

Dr Shlesinger isn't just the best endocrinologist that I've ever seen, he just might be the best…read moredoctor I've ever had in my life. I just saw him for the first time ever and I was just blown away at his professionalism, knowledge, and ability to listen to me and analyze my medical issues. He also has a really healthy sense of humor but he takes your health seriously. I haven't had a lot of good results with doctors in the Bay Area. So far Dr Schlesinger blows me away.

Dr. Oommen was thoroughly professional and courteous. His pre-surgery diagnosis and instructions…read morewere swift and straightforward. All my questions were answered directly, with obvious experience and knowledge. Perhaps the best thing that can be said about any surgery is that it was uneventful; everything in my case went well. Recovery for this sort of surgery is painful, there's just no way around it. Dr. Oommen left me well prepared for that, and following his instructions the healing process also went very smoothly. I'd highly recommend Dr. Oommen for this sort of surgery: careful, direct, and experienced. I bothered to write this review because I saw several very poor reviews on Yelp. Asking around for second opinions, his peers that I talked to said Dr. Oommen was very well thought of and highly competent. I found this to be accurate, and would like to help correct what I see as the highly inaccurate perception one would get by looking on Yelp.

Dr Oommen retired 6/25/21. If you were fortunate to have him as your surgeon, you will wish him the…read morebest as I do. I'm still here 3+ years after my surgery because of him.