Service was very good but pricey. I was in a tough spot and needed a new water heater. These guys are good but wish I had the time to see if I could find something cheaper. read more

excellent service, knowledgeable and got the job done well. I will use them again for sure.

I had an excellent experience with David Hicks' Plumbing. Edwin Ferrufino was professional, punctual, and extremely knowledgeable. He clearly explained the issue, completed the work efficiently, and made sure everything was clean before leaving. Outstanding customer service from start to finish. I highly recommend Edwin and the David Hicks' Plumbing team!" read more

Ian as always was efficient, knowledgable and used his expertise to complete the job! Thank you Dave Hicks Plumbing, my go-to plumber always! read more

I highly recommend David Hicks Plumbing. They took time to explain what needed to be done and answered every question easily. They arrived promptly when they said they would come and finished all the work cleanly without leaving a mess. They also helped me another time when I had a strange leak that had nothing to do with plumbing. I am grateful for the care and consideration they take in their work and their attitudes towards me as a client read more

Very courteous personnel. Explained the issue and what they did. Cleaned after themselves - even behind the stove which had not been cleaned in years ! read more

Fast service, reasonable pricing, igreat service men that come out, Plumber's are very well knowledged

Great experience with David Hicks. Alfonso took plenty of time explaining our problem and provided photos before and after the repairs. All staff was courteous and knowledgable. We will definitely use them again! read more

I recently had a major sewer problem in my home. My down stairs toilet was backing up and let's just say it wasn't pretty, it ended up on my floors. I had been using another plumbing company to clean my drain line on other occasions, but for some reason I felt compelled to try someone else. My daughter had mentioned David Hicks Plumbing, and how they found and fixed her low water pressure problem, and that the technician was very honest, so I got the number and gave then a try. I spoke with a very nice young lady, I think her name was Brenda, she was polite, and empathic regarding my situation. Needless to say I had Eddy the drain Specialist knocking at my door within 45 minutes, wow that was fast. Eddie immediately went straight to the backyard and removed a cover from the pipe sticking out of the ground, and yes, sewage overflow!!! He ran a drain machine for 30-45 minutes until we saw the water go down. He then ran a hose to wash down any residual waste. He showed me the end of his cable, it was roots. He told me not to worry, he called his field supervisor to come and bring a camera to put in the drain line and locate the problem. Alfonso the field supervisor showed up within 25min of the call. He was very polite and professional. He explained everything he was doing and even showed me how the sewer camera worked, I found it quite interesting. Alfonso found the roots, and also found another problem that I had no idea existed, apparently my sewer line and my neighbors were tied together, and shared the same city connection. Alfonso gave me numerous options to fix my problem, he gave me a spot repair, section or total replacement, I chose the replacement. At this point I don't want to deal with this again. Alfonso set everything up, from 811, city permit, excavation and installation. I was worried that my yard would look like a bomb went off after the work was done, but to my surprise It looked clean and maintained. The plumber Edwin and Apprentice Jacob who installed the sewer where also amazing. These guys looked like they really enjoy what they do. Alfonso returned later to inspect and check the function of the drains well after the job was done. All I have to say is I am glad I called David Hicks Plumbing, it was a great experience and I will definitely be using and recommending David Hicks for now on. Thank you Eddy, Alfonso, Edwin and Jacob, I will definitely be calling your office and letting your owner know what great employees you all are. read more

Excellent service. Cleaned up after install. Alphonso is an excellent plumber and extremely personable.

i have used david hicks plumbing for years they are honest,have great techs,arrive on time and are reasonably priced i highly recommend them read more

Very dissatisfied. More later. Very presentable young plumbers. Good lines of bs. Gave me a discount. Said I would get a premium faucet and got the cheapest available. Worked two hours and charged close to a thousand dollars to install one inferior faucet. Including the "discount." I live in a very nice neighborhood adjacent to Hick's offices and intent to spread the word. And BTW, in reviews of home repairs, you can disregard the five stars rating. Nobody please a hundred percent to the clients. read more

Ian was awesome. First rate service! It was a multi-day repair and Ian was able to ensure we had water to part of the house while dealing with the larger problem. read more

David Hicks is always responsive, timely, professional and fair. Shout out to Ian who helps this old house and old lady!

Great company! They replaced my water heater at a very fair price. They are fast,friendly and reliable. Thank you David Hicks Plumbing

I had a mysterious water leak that made a dripping sound on my first floor office. Jason from David Hicks Plumbing found that it was coming from a cracked pipe in my third floor bathroom directly above it. He took out all of the old pipes that were running in many directions and replaced them with a sensible and straightforward plan. Jason has been my plumber and friend since I moved to Houston two years ago, and he is always a happy and optimistic person who is extremely neat. read more

As always, I think this company is the best. They respond quickly and their service technicians are nice, polite and smart. I believe they are a family-owned business, which means I have been using them for about 50 years! Pricing is extremely reasonable. read more

Trusted, professional, excellent work and timely. I have been using David Hicks Plumbing for over 20 years.

These guys are great. Had a leak from meter to house. They arrived earlier than stated, were quick to diagnose and repair. Was very happy with price and friendliness of the technicians. Recommend highly. read more

I have usedDavid Hicks Plumbing for over 50 years they are honest reliable and know what to do would not use any other company mhl mclean

Jason came out to access my Kitchen faucet. He was very honest and told me what I needed to do, in order, to get the lowest price fixing the faucet. I it very refreshing to have a technician looking out for their customers instead of trying to get the most money out of them. David Hicks Plumbing now has a customer for life. Charles Setzer of Houston read more

Unclogged two drains, spent about 30 minutes at the house, and charged $600. Very overpriced and never provided an estimate. Be careful with this business and make sure you get an estimate before they start working. read more

Unethical business practices and bait and switch tactics. Plumbers themselves were nice guys but dealing with David is a nightmare. There are too many plumbing businesses in the city to be wasting money with David Hicks. read more

My double sinks were clogged in my townhouse. It was very difficult to snake, but Steven Clare's expertise and tenacity got the job done. Great job for a fair price. read more

Well this was my 3rd experience with David Hicks plumbing. This time I had a whole House repiping going from galvanize steel to a heavy plastic type pipe. The job was not at all easy but the guys Niles and Ian work so well together. hung in there remained positive ran into many snags but survived it, It was a huge job. Thanks guys! I wish I could give you 10 stars! As far as the lady who posted that they never came out and she's been doing business with them for over 40 years was a miscommunication error or a fake review. read more

David Hicks Plumbing - Plumbing Near Me - Houston, Texas

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Oscar is my "go to" guy and he is always about giving me just what I need - no more, no less. He can evaluate the situation and come up with the solution every time. Thank you. read more

My place is ooooold. It's a very old building. And things tend to break. A lot. So when my water heater went out, along with some pressure issues in the shower, the landlord called in these guys. Normally, they use some other (creepy) guy, but I'm so very thankful these guys were able to help me out. They took a look at my water heater late in the day, so by the time they got permission to buy a new one, I had to wait til the next day. Not too big of a deal since I'd been showering at my sisters. So the next morning, around 10am, there they were. They replaced the water heater and made little noise doing so. I easily continued working on my own as they handled their business. And when I showed them the water pressure I was having with the shower head, they took a look at it for me AND FIXED IT. The previous plumber that inspected it around February had a different solution: replace the piping. But the fellas at David Hicks simply cleaned it out and it's now working better than even before I moved in. I'm sure the landlord needs to replace the pipes since this is such an old place, but this was a fast and easy solution for now. AND he cleaned out my shower head too after I insisted I'd take care of it. Use these guys. read more

Spent 20 minutes with a drain snake on a drill for a charge of $350! I've heard about zip code pricing but that's ridiculous!

My family has been using David Hick's Plumbing since the 1960's. It is a very reputable business. They have very professional workers that explain, in detail, the work, and their costs, that they do, before they do it. One employee, Ian, is up to date on most plumbing information. Ian helped us determine the best tankless water heater for our new home, and what to expect in the way of it's maintenance, going forward. Only once, in 1988, was there a problem with their work. It was a gas line that they forgot to shut off before leaving a house that I was remodeling. The house was vacant and nobody lived there. Once I found out, I called David. He apologized and took care of the incident immediately. David Hick's Plumbing also does commercial work, as I had them do all the plumbing maintenance work at historical Trinity Episcopal Church, in downtown Houston. Many great stories to tell about David Hick's Plumbing, but not enough space to write them all here. read more

I woke up early Monday morning to find my downstairs to be flooded with water overflowing out of my toilet. I was frantic. I contacted David Hicks Plumbing. It was 6:00 am, so I left a message. David Hicks, himself, called me back and calmly assured me that Joe was on his way. Joe arrived and immediately took control of the situation. He was very nice and polite, which was extremely appreciated. It was obvious that he was very knowledgeable and experienced. He found the problem, got my system working, and proposed a solution, so it would never happen again. I cannot thank him and David Hicks for making a horrible situation good again. Thank you, thank you. Follow up: Joe and Eric came back out to fix the cause of all my plumbing problems (as Joe had proposed the solution). They make a great team. They provided excellent customer service with courtesy and caring. Plus, they worked very efficiently and got the job done quickly. Again, thank you, thank you. read more

I have been ripped off by David Hicks Plumbing twice. The first time they replaced bathroom fixtures that didn't need to be replaced. I wrote that off as an honest mistake. The second time I asked them to literally buy the right hose and hook up a washing machine when they were at my house doing other work. $549.77 later had put in new plumbing to "get things up to code." The City had just had an authorized contractor replace the plumbing David Hicks Plumbing tore out. The City did this as part of a drainage line replacement to take drainage from the back of the property to the front. When I complained about the work and the bill, David Hicks told me to talk to his employee that did the work. The employee wouldn't return my messages. When I called David Hicks, he said I would have to meet the employee at my house and the employee would call me to set up a time. They employee didn't call. I called again to say his employee never called, he callously stood by the fact the work was done to take the plumbing up to code. When I asked him to come out and show me why the City's work, some of which the employee left in place wasn't at code, he told me I would have to talk to the employee. When I asked to see the permits they got from the City, required if work was being done to take the plumbing up to code, he got really nervous and explained they typically don't get permits. This puts the liability for code violations on his customers, as the work they do is not inspected by the City. When I pointed this out, he told me he would get back to me, By get back to me, he apparently meant send me another invoice with finance charges. I am reporting David Hicks to the City and the Better Business Bureau. DO NOT use David Hicks Plumbing. read more

When we first used them, they were wonderful. Used them several times...then we had a big problem with sewage backing up. They came promptly, but without the right tools. They farted around and tried to locate the sewage line in the yard. They got on the roof and tried. Nothing. They gave me a bill of a little more than $500.00. They said though they would give me a credit for that against mapping the sewer lines with a camera and that they would do it within two days. THEN they disappeared. Still had the sewer backup with floors buckling in the house. No calls returned and no mapping. After several days I called another company who did the mapping. They started sending me bills. I wrote them that they did NOTHING and then offered me a credit that they (clearly) never intended to offer. They sent me bills each month with interest accruing that I had not agreed to. Finally after more calls they agreed to accept half the original bill. I paid them. Now I am getting bills for the other half they agreed to waive PLUS what appears to be almost two years of interest charges. I personally believe these folks are untrustworthy. I would not refer them to my worst enemy; that would be too cruel. Avoid these plumbers!!!! read more

David Hicks Plumbing - Plumbing Near Me - Houston, Texas

They did a fairly minor repair to my hot water heater. Fast response, friendly service, efficient repair, at the price that I expected. I would definitely use the service again. read more

I asked Mr. Hicks to install a new toilet I had purchased, because the contractors from a remodel failed to set the old one on the wax seal properly (3 years ago . . . gross!). The plumber arrived the next day and installed it, new seat and all. It's a beautiful toilet (I know, I know, how can a toilet possibly be beautiful?). And the installer did a beautiful job. The caulking around the bottom is immaculate, and the toilet works perfectly. Thank you, David Hicks Plumbing! read more

Buyer Beware! I called David HIcks Plumbing to hook up my dryer and to link a sprinkler controller to a water line. The technician arrived at 10:20, and was done by 11:30. He had to leave mid-appointment for parts. He didn't want to settle the bill that day, said he'd send a bill. I received an invoice for $488. When I contested the amount, they backed off the time related to his mid-appointment trip for parts but told me the GPS record proves he was at my home otherwise. After getting ready for work post-appointment, I had to ask him to move his van so that I could get out of the driveway - he was still there. I sent a check for $287, an amount sufficient to cover his actual time and parts. When I didn't pay in full, they reversed the adjustment and began adding finance charges. I've have told them multiple times that I have no intention of paying the overcharge and for several months now they continue to send invoices. Bottom line, their technician showed up late, was unprepared, and then overcharged me for his time. My advice to you is TO SETTLE THE BILL THE SAME DAY TO AVOID BEING TAKEN ADVANTAGE OF. read more

I have now used David Hicks at least 5 times. Three disposals installed at three different properties, Leaking Wax seal reinstalled in the toilet, several clogged up drains fixed. the pumbers are knowledgeable, professional and do not overcharge! High recommended! read more

Left a vmail on a Sunday asking for a call back. Never received call back. For this lack of service, they get a 1 star review. Left a message with a different plumber who called back right away. Gee, must be nice to not need my business. read more

This review is sorely overdue. I called Hicks Plumbing a couple months ago as my toilet tank had broken, and Robert came out for a free estimate. He said he would look around to see what they had in stock for a new toilet tank, and gave me his cell number. When he called back a day or two later, he told me he had found one -- but somehow, in the process, it had turned into a whole new toilet that had to be replaced, not just the tank part (which ups the price -- and also adds a ton more time & labor cost). I asked him to see whether he could find a toilet tank, since that was what was needed. He said he would look again and call me back. Never did. Over the course of a week, I called and left messages on his cell (which he had picked up before), but he ignored me completely. The needless upsell was extremely shady on his part (given how easy it is to access information on the Internet, I had already done a little research online to see how to address the problem - which is how I knew that for a two-part toilet, you can replace the parts separately). But the ignoring me was where he truly created a lot of ill will. I actually considered getting a whole new toilet, but knew, no matter what, that I would not be calling Robert to give him the work, given that he didn't even extend me the courtesy of returning a phone call. Poor business practice. What I don't think Robert at Hicks Plumbing gets is that things in the house will be needing plumbing and repair work generally, and what may be a small job now can build goodwill and trust so that he gets the big job later, as well as referrals and reviews. In the end, it was good that things with Robert and Hicks Plumbing ended up the way they did, because I put way more effort into looking for a really good plumber, and found one who was absolutely amazing, honest and responsive (and this guy can count on my business and my referrals anytime). read more

This company was recommended by a neighbor and I was so pleased. After a constantly running toilet and a small leak in the sprinkler system earned me a $275 water bill I called for help! Ian came to the rescue. He was on time, worked efficiently, explained anything I asked about. He repaired, then replaced, the toilet. To be fair, the repair worked, but the 50 year old toilet was still slow and weird, so I opted to replace after he repaired it! I had already bought the necessary replacement sprinkler head so he just screwed the new one in without charge. read more

Called them on an evening and left a voicemail about a plumbing problem/emergency. Asked them to call me back first thing in the morning so that I could make arrangements for a plumber to come out. Didn't hear from them first thing so I called them again in the morning. Dispatcher said that they would be out that day. Plumbers showed up at 4:30. They couldn't fix the problem that evening and assured me that they would be back the next day. By 3:30 they hadn't shown up. I called the office and spoke with the dispatcher/receptionist. She said that the plumbers had a problem with their earlier job and that she would call them and then call me back right away so I could get an idea of when they might be to my house. Never heard back from her. When I called back, my call went to the answering machine. I plan on calling a new plumber as I desperately need the problem fixed. I definitely understand that things happen on plumbing jobs and they often take longer than initially planned. My main issue is with the absolute lack of follow through on the part of the office staff. The plumbers were very nice, helpful, and cleaned up after themselves. But when the office staff doesn't bother to call people back or schedule appointments or keep clients in the loop as to what is going on, then the quality of the plumbing is irrelevant. Most of us do not have the freedom to take days off from work hoping that at some point a plumber might show up. read more