Everything was organized and the staff was pretty friendly. The line went quickly despite it being…read morecrowded on a weekday. Ended up buying a nice mousse by Ouidad for $12 but it retails for $24. The place is huge so I didn't have time to check the entire place out but it seemed like they had a lot of cute stuff especially in the home goods section. Would recommend

No men's shoes! WTF?? Why is there no men's shoes? The men's clothing selections were bland, unless…read moreyou like loud rayon prints. I won't be going back and very non-ADA friendly! Narrow aisles, messy, it was like shopping at a goodwill without the stale smell.

Went thrifting this afternoon and my first stop was Black and Brown. I'd never been there before…read moreand wasn't sure what to expect. Wow, what an amazing store. They mainly sell vintage and modern secondhand clothes, bags, and shoes for women and men, but they also have new pottery from a designer called Familiar. The store is spacious and carefully curated. There is no thrift shop smell and it looks more like a cute boutique than a secondhand store. You can sell your clothes there, too. There are two floors of women's clothes and a separate men's shop across a little courtyard in the back. Most of the customers when I was there were young adults of both sexes. The store was busy on a Saturday in the late afternoon. Fortunately, they have a dedicated parking lot behind the shop with plenty of spaces. The staff welcomed me immediately when I walked in. I was interested in looking at purses and they had quite a few vintage and newer ones from designers like Coach, Tory Burch, Kate Spade, and Dooney & Bourke. I didn't buy any, but enjoyed checking out what they had to offer. I didn't pay too much attention to the clothes, except to notice that women's pant sizes on the second floor only seemed to go up to size 11/12. If they had bigger sizes, I didn't see them. Overall, I was impressed with Black and Brown and would like to go back.

I kept driving by this store and finally stopped in yesterday…read more The store is organized and clean and I found the staff helpful. It took some time to find items that interested me as I looked through the entire store (two floors for women and one for men). Some items were over priced but you can find some good gems here. Overall, I would recommend!

Found a lot of amazing shirts one was brown stripes button up and the other was a salmon pink polo…read more I first started purchase separately due to my budget at the time, only 70 dollars, The pink shirt was 64 something cents and the brown was 44 dollar cents. I picked the pink one at first because "where else am I going to find a clean pink polo like this?" and the nice lady who worked picked it for me. Adding the tax came around 69 dollars and cents luckily. Return to get the brown shirt with my dad getting him a tie too rounding up to 70 bucks. The owner and workers were really welcoming and helping me to build confidence in fashion. The place is not pack, which it should be. Overall A+

The five stars for this visit is for their shelves of treasures behind the counter. I took a…read morepicture of it below. There are at least 4 stores in San Jose which are like treasure hunting for unique gifts in an old attic: Moon Zoom - Midtown San Jose Paramount Imports - also in Midtown San Jose Dulceria MI Carnaval - on East Santa Clara St 420 Smoke Shop - on East Santa Clara St Recycle Books - Alameda and Race And there is Hammer and Lewis in downtown. There's a lot of stuff stuffed into there that wouldn't normally come to mind when gift hunting.

Five stars for having the black city t-shirts here. Other places closer to downtown have other…read moreversions, but they do not look as formal, or will not last as long inside a washer or dryer. Chef Baca"s BBQ had them for awhile at the Main Library, but they disappeared and there's no one inside now.

Been coming here for about 4 to 5 years.. helpful and friendly staff so can't complain about that…read more Love where there at, since the store is bigger.. bought a couple of things over the years for my son.. I need to get a couple things for myself to be honest. Haha.

Genuinely a horrible experience. I placed an order for an item they didn't have in-store and I told…read morethem I needed it ASAP. The associate let me know it would arrive early morning the next day. I never received a call like they said I would so I waited all weekend and when I finally came to pick it up they had sent over the wrong size. The owner then forced us to go pick it up in Daly City if I wanted it that same day and offered no partial refund or even a discount on a future purchase. Will be blasting them on TikTok. Order on Stock X. Associate also made us uncomfortable asking us about our ethnicity instead of just checking us out.

Super rude, absolutely horrible customer service and such an overcharge for shoes. Yelled at us as…read moresoon as we walked in even though I wanted to check out the shoes, I had my service dog with me big German Shepherd but they let a small dog come in. I didn't even want to explain that my dog was a service dog he was so rude! Never going to shop here save your money guys. I don't recommend this place I highly recommend the other shoe place here called Fresh Society and super accommodating too. Also said they would call me back for shoes a few months back and never once did. Also looked at recent reviews looks like everybody hates it here recently

Finally had my long-awaited color analysis appointment--and it was SO worth the wait!…read more I've been wanting to do this since last year, but Angie is super popular and hard to book. I managed to grab a slot on New Year's Day for March, and I've been looking forward to it ever since! I've always been confused about what colors actually suit me. I tend to stick to black and gray in winter, and brighter pinks in summer--but I wasn't sure if lighter shades worked for me. I came prepared with my makeup, wardrobe photos, and even some clothes to test. Angie reviewed everything both before and after determining my season, which was super helpful. I had watched tons of videos about color analysis before, but never fully understood it--until Angie explained it. It finally clicked! The best part? Draping! We discovered I'm a cool tone, specifically Light Summer (light + pale) & Bright Summer. My second-best seasons are Bright Winter and Very Pale Winter. I was so happy to find out many of my clothes already fit my palette--and the top I wore that day was actually my signature color! She also gave personalized advice on hair color, hairstyle, brow shape, and even glasses. Then she reviewed my makeup again... and yep, most of it was warm-toned and not right for me. Time to refresh my makeup bag! Even with a Korea trip coming up, I'm so glad I made time for this. Angie is friendly, knowledgeable, and incredibly thorough. The experience exceeded my expectations and was totally worth it. Highly recommend if you've ever been curious about your colors!

I now understand why Angie's color analysis class is so popular--it's 100% worth it…read more I used to follow fashion advice about building a capsule wardrobe with black, white, and gray, but Angie showed me that those colors are not flattering on everyone. She helps you find your best colors, style, and how to present yourself confidently. I even referred my Australian colleague and my daughter (in NYC) to take her class, and both said it helped them shop much more effectively for clothing and cosmetics. You save money because you stop buying the wrong shades and styles. Angie is incredibly experienced. She can often identify your subseason undertone even before draping, but she still does the draping to verify. I trust her eye and her fashion judgment completely. My honest advice: take this class as early as possible. I only wish I had done it decades ago.

Alex at Santana Row was attentive and helpful. tried many pants and shirts. Bought six items that…read morefit well

First time buying a suit and I couldn't have had a better experience here. Ask for Alex, she was…read moreincredibly kind, patient, and knowledgeable! She walked me through the different fits, helped me understand what to look for, and gave great advice on putting together the right set. The store has a great selection 10/10 would recommend getting fitted here!