Well, today ended with the installation of the last of 6 dental implants and additional separate…read morenon-implant crown installs I undertook at Dr. Gatti's dental office, Lexington Smile Studio about a year ago.
Owing to the extensive nature of 60+ years of hard use, my teeth were worn out and in desperate need of repair and/or replacement, so it took quite a while, mostly due to the number of procedures needed but more importantly, the recovery time between the procedures,
but in the end, it was absolutely worth it. It was remarkable to see the entire process from start to finish at Lexington Smile Studio and I couldn't help but marvel at what is possible with the modern dental technology they use at their office.
As I mentioned in my prior reviews, Dr. Gatti, and the the rest of the staff helped me by providing consistently high quality dental care during the entire process. The one thing I learned about Dr. Gatti is that he's an absolute perfectionist, almost to a fault. Towards the end of my treatments when the crowns were being installed into the titanium implants he initially placed, he was rarely satisfied with the final fit with the adjacent teeth unless the fit was absolutely, positively perfect in every way. Most of the crowns went back for additional customization before they were deemed good enough for the final installation. In my desperation to eat really solid foods again I asked him why they implants had to keep going back to the artist/dental technician for further refinement when they seemed OK to me, so I asked him why it was necessary to keep sending them back and he smiled and said "Michael, I owe you nothing but our very best work" or words to that effect, and of course that made sense and those words were very reassuring. I have been to many dentists over the years who put crowns in for me and not one of them ever took the time to make sure there was a perfect fit with the adjacent teeth, thus causing food impaction over the years, which lead to further decay. It was quite remarkable to see the process, and of course, the final product is gorgeous and I couldn't be more pleased.
A little bit about the staff at the office...Brianna his senior dental technician is a marvelous and compassionate caregiver and while she might not realize it, helped me get through some of the tough procedures including extractions and implant placements. While she is technically very competent, it was her great personality that helped me get through a couple of tough procedures. I had Rosie for one or two of the procedures, and she was likewise a marvelous technician.
I am also very grateful for Marianne, the office manager who helped make the whole process possible with her flexible financial guidance. Being a registered nurse, I'm not a wealthy man, but she was cognizant of that, and made the whole thing possible by working with my dental
insurance and being flexible with me by setting up a payment plan that made it possible to receive the great care I experienced. She was just great, especially when it came to understanding the billing, which can be a bit overwhelming.
Of course, the ladies at the front desk, Erika and Elizabeth, were unfailingly kind and courteous whenever I had to manage scheduling multiple appointments, etc.
Finally, the technician who actually made my crowns I came to learn is a master at his craft. A Japanese gentleman named Yuki Momma who I never met, but has an online presence and known all over the world for his work and the seminars he gives to young technicians. I viewed
some of his online instructional video's that demonstrated how he crafts crowns that fit perfectly and are beautifully reproduced to mimic real teeth. Wow, the crowns he made for me look as realistic as the natural ones I used to have when I was a younger man, and so I feel
privileged to carry his exceptional work everywhere I go.
Finally, with as many appointments as I had, I feel as though I've gotten to know everyone in the office fairly well, and that's been a special treat. The team there provided a personalized experience, always making me feel right at home and #1 while in their office. I'm pretty sure most folks don't enjoy going to the dentist to get work done, but if you MUST have work done, this fine office is just the place to go.
In closing, as my major restoration work came to an end yesterday, I can, without reservation, recommend the practice to anyone who asks. My personal experience over the years has shown that I don't think you can do better than by going to Dr. Gatti at Lexington Smile Studio for any sort of dental procedures, large or small.
I don't think you will be disappointed...I sure wasn't and I don't think you will be either.
Michael Dumais, BSN, M.Ed., RN