Premier Endodontics…read more Ok, I usually only write reviews for restaurants so this is new to me. And this may be as important as your next meal in the North End or the Seaport! Like many (or most?) I am not a huge fan of going to the dentist or endodontist! I've had my share of visits and it's never as bad as you're expecting but it's not something you look forward to or look back on fondly..and you all know what I mean! Well, Premier Endodontics at 271 Waverly Oaks Road in Waltham, MA has changed that. From the easy check in with Henry, seamless connection and billing of insurance and any out of pocket expenses, to the explanation of their procedure. I had a short wait and was greeted by Dr Jones' dental assistant, Sabrina. Also, the office and their equipment and stuff seem very modern and the office was impeccably clean and comfortable. Sabrina greeted me and brought me to a room and explained what they would be doing and started with x rays. Shortly after the x-rays I was greeted by Doctor Jones who could not be more personable and professional! She explained what they would be doing to fix my cracked tooth. I needed a root canal and a temporary filling, then a second appointment for the permanent filling, and finally I would go back to my dentist who would install a crown. She also explained that they would first numb my mouth to desensitize it before administering "anesthesia" which I'm guessing was Novocain? When it was time to inject she was obviously more skilled than the last person I had seen years ago..I barely felt a thing! Not sure if technology has progressed but it numbed me up quickly and I didn't feel a thing!! All the drilling, grinding, hands, tools, and suction tube and not a bit of pain or even discomfort!! It is clear that Doctor Jones and her assistant worked extremely well together. They communicated and executed the procedure like clockwork and even played some decent music while they went about their business. (I'd recommend Yacht Rock or Classic Rock as opposed to Metallica or Snoop Dogg!) Disclaimer: They both sing while working and neither of them will ever be a contestant on American Idol! . However...it was very soothing and kind of reassuring of their confidence in what was clearly a routine procedure for them, but can be a bit daunting for 99% of us who cringe when we hear the words ROOT CANAL!! I returned for the second appointment to have the permanent filling installed and it went just as well as the first. The entire staff were so professional and seem like family to each other, which was very welcoming and reassuring to someone who doesn't go to the "dentist" much! I cannot say enough about how positive my experience was with Premier Endodontics and highly recommend them!! Thank you Doctor Jones, Sabrina, and Henry!!

I had a great experience at Premier. The dental assistant Beatriz was very warm and caring. Dr…read more Batsevitsky was very detailed and explained everything.

I was so anxious about my Root Canal, but Dr. Nasseh patiently explained my complicated procedure,…read morewhich put me at ease. All fears and anxieties were gone. He is a great Endodontist. Thanks, Dr. Nasseh Sheri S.

I am so grateful for Nasseh's Dental office. They were able to see my mom during an emergency…read moresituation. Marsha who sits in the front is very efficient, kind, compassionate, and knowledgeable. She squeezed us in and kept us informed about everything. We saw Dr. Chau and she is the only doctor to find the root of a problem regarding my mom's tooth. She was intelligent, friendly, open, and provided solutions. Highly recommend this facility as I am grateful we found this place!

The staff are amazing and they understand the needs of their patients and their approachable and…read moretheir kindness shows in the work they do.

I hear wonderful things about the dentists. My review is of the office staff. I called a while ago…read moreand was placed on the waitlist. I never received a call back. I called again and was told I was called (I wasn't and can prove it with phone records). I was told they weren't taking new patients but would make an exception and put me on the waitlist...again. And you can guess....they never called...again. Disappointing experience-good luck with the office staff.

I had a small pre-molar with crack then went to the limited endodontics referred by my general…read moredentist. There is only one root for that tooth but the office charged me $600 for pulpal debiedment (D3221) which is far above the market price ranging around $250. I called the limited to endodontics office and asking why this item is so high and they just told me that is the lowest number that can offer. Not sure how superior this endodondtics is, their charing seems to be well above the market.

Had a root canal with doctor Hugh Phillis, was the best experience he made me feel comfortable the…read morewhole time! Thank you for making the experience easy.

I chose Eagle Endodontics due to their high ratings and their competitive costs. What I experienced…read morewas Dr. Sarraf's amazing expertise and how nice the staff were. A root canal is looked at as painful, but mine was absolutely totally painless. The staff - both the front desk and dental assistant - were friendly and efficient. My tooth also says 'thank you!'

Dr Sarraf and staff provided excellent care. Could not be more pleased with quality of work and…read moreoverall experience. Very grateful I chose his practice for my root canal. My dentist was not exaggerating about how good he is!

From the moment you walk in you feel welcomed by the entire staff. Dr Kuntz is very thorough,…read morefriendly and makes you feel at ease during your visit. She has a strong, supportive and knowledgable team too. Highly recommend this practice.

Excellent care and professional atmosphere. Dr. Gold and his wife have built this practice over the…read morelast 30 years into something special. Not only will you be treated incredibly well, but Dr. Gold and his staff will consult with you for what is best for you and your teeth. I find this comforting and quite useful as he is able to send me to other dentists if it is work he does not specialize in. Your teeth are in good hands here.

Dr. Michael Fitzpatrick DMD 22 Mill Street Arlington, MA…read more02474 781-646-4822 https://www.facebook.com/fitzpatrickdmd Another high-quality dental job performed by Dr. Fitzpatrick and his team. Dr. Fitzpatrick uses the highest level of technology and for visits that would previously occupy three different days on your calendar can now be done in one visit. It was convenient, fast and a meticulously crafted crown was installed to a perfect fit. Glad I stayed with Dr. Fitzpatrick because my time as a patient has paid many dividends over the years as a result. Thank you, Dr. Fitzpatrick.

Two stars based purely off of the office experience with scheduling and billing. Unfortunately, the…read moreoffice staff is really the face of the practice, and this one needs a lift. I've been going to Dr. Fitzpatrick through a friends recommendation. My first experience was wonderful, my second and third left little to be desired. My cleaning was canceled an hour beforehand because the hygienist called out. No problem. I get rescheduled the next day. An hour before, phone call again to cancel, I refused and told them to inconvenience someone else that I needed my appointment. After checking with the dentist, he chose to see me. The next appointment, I paid my estimated share out of pocket that was assured to me was "dead on" and if anything I would get a refund. One week later, the office sent me a notice saying I wasn't covered. After calling the office, they couldn't provide a claim number and repeated I was denied. I called my dental insurance, they never filed a claim!!! I was covered, they were just lazy. I had to call the office again and make them file the claim. One month later, I receive another bill in the mail. Finally all the claim information was finally on there, but there was a bit of an unexpected charge due to already paying. I called the office to verify I actually owed the money and it wasn't another screw up, only to be met with they didn't know. Here again I wait. Save the headache and choose another practice. Nothing is worse than the anxiety of unpaid pills and dishonest business practices. You won't be seeing a double payment out of this kid! That's why insurance companies provide eob's and allowable billed amounts.

I had a knee replacement and was unable to have dental care for several months. I wanted clean…read moreteeth as soon as I could have them and I called for a cleaning only and was told it would cost $250.00!!!!!!! Wow! Enough said.....

I'm writing this review because the owner called me and made me feel very uncomfortable on the…read morephone while I was at work, even after I was told that the issue was resolved the previous day. He never asked about what had happened or what I had been told by the office, but just seemed focused on money (as another yelp review states below) and stated that my insurance was "weird" and "difficult" and that they had "lost money" on my like 3-minute cavity check). You need to realize that the office is in a position of power and please be respectful to everyone. A few months I called and was told that they would check on a cavity as part of my next cleaning at no additional charge (because it would take 10 seconds) and they were nice enough to move up my appointment. When I showed up for my appointment, they said they didn't have time for a cleaning and they checked inside my mouth for about 4-6 seconds and said everything was fine. I confirmed before (over the phone and in person) that it would be complementary (because it would take 10 seconds). They then charged me and billed my insurance for a full exam. The reason for this review is that the office has been frustrating and very needlessly time-consuming to work with; in addition to the phone call, on at least 4 different occasions I was told something would happen (we will call you later today of by tomorrow; we will email you in the next few hours) and nothing was done. Emails weren't sent with names in the signature so I was never sure who I was emailing with. In the future, just say "We're sorry this happened. You were told it would be a cleaning but instead we made a mistake with the schedule and we apologize for this. Good news is at we were able to do a 15-second check on your cavity we installed, and because this was only 15 seconds and because you were misled into thinking that it would be a complementary part of a cleaning, we won't be charging you or your insurance for those 15 seconds." All the dentists and orthodontists I had growing up, would check on a cavity that they installed for free if it took 5-10 seconds. If they saw something that looked more alarming we would go from there and possibly book a longer exam in the future. I may delete this review in the future, and wish everyone the best with no hard feelings. Goodbye.

Dr. Sarkis and his team were incredibly patient with me as I received my first root canal. Tooth…read morepain has always scared me, but they were patient with me every step of the way, and made sure I had plenty of anesthetic even on what was a tough job owing to the complex nature of the shape of my roots.

Dr. Sarkis and the entire team are absolutely amazing. From the moment you walk in, you're treated…read morelike a valued family member, not just a patient. Their passion for what they do truly shows in the care, attention, and kindness they provide. They make every visit comfortable and reassuring. Highly recommend to anyone looking for a dentist who genuinely cares.