I have two implants installed by Dr. DerKazarian. It was very protectional and accommodating. Once I messed up with the time of my appointment, and they managed to accommodate me. They have wonderful and cheerful staff. Dr. DerKazarian always explain you your options and give advice. Prices are very reasonable. I feel they guys do not have that many (and presumably) 5-star reviews because they do not keep asking about leaving good feedback like others. I rarely leave feedbacks. But here I did because I felt unfair that such excellent professionals have so few feedbacks. read more

I don't know why there aren't more reviews for Cambridge Periodontics! I guess because no one ever thinks that writing reviews about the dentist is important and/or pleasant. I saw Dr Mark in June 2014 (I'm shamefully tardy writing this review) for a gum graft and he was amazing. Everyone in the office is very sweet, very helpful and puts you right at ease. I was probably the youngest person in the office and feeling a little defensive because of my dental history (eating disorder and then over-vigorous cleansing of the teeth). Dr Mark talked to me like I had a brain and explained to me how they do these long-term studies of dentists and this is the probability of this, etc. I was put totally at ease and I felt like I was informed and also respected as a patient which is tremendous at putting people at ease. The procedure was great (as great as a gum graft could possibly be!). I didn't feel anything, I remember maybe five minutes of it because of the sedatives, I listened to my iPod the entire time, I was totally chilled with the anxiety drugs they gave me to sedate me. Dr Mark is basically an artist, if you can say that about a Periodontist, he has a real gift. After the procedure, I went home and went to sleep for a few hours and then watched a million episodes of "Call the Midwife" and various shows I stocked-up on to watch while I convalesced. I was back at work a day earlier than anticipated and everything healed really nicely. The only thing that was rubbishy was the two weeks of ice cream, pudding, and soft things (it got old after about two days) and oh, not being able to kiss my fiance. :( During my follow-up, Dr Mark told me that there was one other area that he would probably do and if I decided to have it addressed I could just call and set up the graft, no evaluation necessary, because they had it in my record. (This may be helpful sooner than I want it to be! Ugh.) I thought that was so amazing because it really reduces my anxiety levels (waiting, waiting). They also have a "Call List" that is either automatic or they ask you if you want to be on it or you ask, one of those, and essentially Marie told me that pretty much everyone goes in long before their scheduled date. I went in on my actual date because the alternative time for me was my birthday (!). For some perspective, my evaluation was on April 1st, they had an opening on May 2nd. I don't know if that's on average, but I ended-up going in June 20-something because of scheduling issues. Insurance and everything was processed very quickly and everything but a very small portion was covered and I have pretty basic dental insurance through my employer. The office is located within walking distance of the Porter Square T stop. I walked to my evaluation and follow-up appointments (promising myself a quick detour at the local Paper Source if time permitted!) but my future mother-in-law drove me to the actual procedure. read more

The good: the medical service is pretty great. Dr. Mark is very realistic and relaxed and I really freakin' hate all dental-related things, but between him and Casey Cook, the Somerville-Cambridge area is a bit of a haven for "dentists for people who hate dentists." The bad: The whole front-of-shop scheduling/billing operation is a little archaic and/or chaotic. Take your pick. I never know when appointments are because it's not guaranteed I'll get a call before one, and they also don't (as far as I know) use those text messaging systems to remind people of appointments that are in vogue (and super-convenient) now. On top of that, I had a whole rigmarole where I had an appointment late in the day and there was no one who knew how to bill my credit card, leading to a confusing set of things where they sent me a bill, then sent me a receipt with other charges, and so on and so forth. It wasn't bad in the end as everything was resolved without me really having to do anything, but the operations could be a lot smoother. But anyway, you're probably choosing medical specialists based on the degree of medical care and not ancillary things like billing, so in that case, you probably can't make a better choice in the area. Yay. read more

Its difficult to write a 5 * review for something as stressfull as periodontics, but Mark and company certainly deserve one, we have used Cambridge Perio. for some extensive work both for me and two other members of my family, including some very major (& what could have been less than pleasant) issues. Both he and Alan have always been thoughtful, an exceptional craftsmen, and drama free, which, in this business, means a lot. We couldn't recommend him any more highly. read more

I had a GREAT experience here, which I know is a very unusual thing to say for a dental procedure. I was referred to Dr. DerKazarian by another dentist who I originally consulted about some tooth pain. I was in some of the worst dental pain of my life and I consulted another dentist based on my blue cross blue shield in-network options (thinking it was a cavity) and he immediately referred me here because I needed a root canal ASAP. I was able to schedule an appointment on the same day as my call (shout-out to the woman who helped me book my appointment!) and was relieved the second the dental work began. Didn't feel a thing - it was the best i had felt in days considering the pain I was in. Dr. DerKazarian and his dental technicians were great about explaining what they were doing as they were doing it, and I felt comfortable and informed throughout the whole procedure. They also took considerable measures to make sure everything was sanitized and safe during COVID, which was reassuring. Thank you!! read more

Ok not sure if this is as good as it gets in terms of dental implants because this is my first one BUT if we just group this business under dentistry, WOW! Great communication - I knew exactly what was being done and what to expect. I went home with written directions AND - most importantly I did not feel the injection at all. I swear! Dr. Mark is great! So far the screw in my head is adjusting well! read more

I can't say enough positive things about Dr Mark and his staff. They are the best! I've had to go back more the once for a sinus lift , implants etc not the easiest of surgery and they were incredible. The entire staff was so great and explained everything so I knew what to expect. Both implants were in the back of my mouth so not a easy process, Dr Mark was patient and caring, Clearly a perfectionist , and I so grateful for this. He managed to get back a tooth that I thought I would never get. Finding a true professional is extremely rare these days! wouldn't hesitate going back! read more

This is a horrible office. Stay away from them. As you walk in you can just feel tension and dismissive tone from the front desk. The two of them did not smile once for the duration of my stay there. They were disorganized and scolded me when trying to ask questions telling me to sit and wait. My follow up appointment was supposed to be months ago but when I realized I did not get any follow up from them, I called the front office. They told me they "left a message", which was several months ago. I never got such a "message". When I said I didn't get it, and asked why wasn't there at least another follow up for the last several months, they started putting me down and making it my fault. They said I should have known the appointment time. They stand to make thousands of dollars yet they acted like they don't care. They continued to make me look like this is all my fault. They said they'll reschedule. Several days later they said they dismissed me from the office. Just like that. They said they didn't like the manner the front office was dealt with. So if you go, and if you complain, know that you will be made to look it is all your fault, and if you try to vent your frustration at their bureaucracy and lack of concern for the patient, you will be promptly dismissed. Just beware. read more

HORRIBLE customer service. I never kept my appointment and it was a HORRIBLE experience. I received the runaround for an appointment for an implant consult. I received an e mail to book an appointment in reply to my submission to their website a week after it was submitted. The e mail reply contained no name. And it told me that the Dentist , Periodontist that I was referred to doesn't work Saturdays. Therefore I went along with it and booked an appointment with some other Periodontist, Dr. Oppenheim. I received the runaround and I went along with waiting two months for an appointment. Just as the appointment date came around. I received an email with no name asking me to e mail my radiographs. I went along with it. Although as I inquired to the fee for a consult, the e mails became offensive. I protested a little that it was just a consult for 125 dollars. After an offensive e mail in reply, I never heard again. I felt that was rude to no longer answer my e mails. The practice just replies to appointment requests. Questions and concerns are ignored. The practice should be reported to ADA. An unprofessional practice. read more