One of the most unprofessional places you will ever go to. From their lack of Hippa practices, to…read moretheir refund policies and different employees comming and going like revolving door. You can not trust this place. Many better and safer options in the area.

Was expected to pay 500 out of pocket for initial visit, which I was not informed of ahead of time…read more I paid with my parents card but withholding their funds I would've be stuck there. I also recieved about 250 in random new 'statements' continuing a few months after my surgery. This also wasn't explained ahead of surgery and we are still awaiting a reason for the numerous charges. Please research other places if possible.

Dr. Feldman just took all four of my wisdom teeth out, and I'm so confused, because it was a…read moregenuinely fantastic experience. TL;DR - go here if you need extractions. I'm in my 40s and thought I was going to be in for a terrible time since I waited so long to get my wisdom teeth taken care of. Dr. Feldman and her team are great. Her office is super responsive and I didn't have to wait long for the surgery. Her new space in Arlington is beautiful. The procedure itself was a BREEZE. I opted to be completely sedated, so all I experienced was walking in, having a nice chat with the doctor, passing out, and waking up (happily?) with four fewer teeth. The worst part of the experience was the mouth gauze (ugh, gag), but I was able to ditch that pretty soon after I got home. BUT THE ICING ON THE CAKE: I work in a medical setting, and I know that drug protocols and pain control can make or break the immediate post-op experience for a patient. Homegirl has her drugs dialed in. I was *literally* pain free for the first 48 hours after the procedure. I had to remind myself to take ibuprofen regularly to keep the inflammation down, because I didn't need it for pain right away. YES, OF COURSE, it's not comfortable to have four bleeding holes in your mouth. But it's a heck of a lot more pleasant when the worst part of your recovery is pain free, and you only start to experience the discomfort when you're over the hump. Dr. Feldman takes what should be a terrible and traumatizing experience and turns it into something that's extremely manageable. I hope I never see her again, and I am also recommending her to everyone who has also procrastinated their dental care.

Just had a molar extracted. My previous experiences with other surgeons have been absolutely…read morehorrible. Dr. Feldman made this so effortless. It was so quick and easy. I didn't even realize she took it out! She is very laid back, confident, understanding and efficient. The whole staff was perfect. Not overly friendly... just courteous and respectful. I will always come back here.

I've been going to this office since 2003, when I broke a tooth and needed some care quickly. I…read morehadn't gone to the dentist in about 3 years, and honestly didn't take great care of my teeth prior to that. I used to see Dr. Bustillo, but she is no longer there. I've been seeing Dr. Khalil mostly, but, since I haven't always taken the best care of my teeth, I've had to have a few crowns, a root canal, and gum grafting done here. Drs. Al-Adeeb (Endodontrist) and Boustani (Periodontist) are, along with Dr. Khalil, as gentle and thorough as Dr. Bustillo was. I still make the shlep from Rozzie to E. Cambridge to go here. The staff there are AWESOME. I've never had a bad experience.

You'll see others mention a similar story as well. 5 years ago, I came in after moving to Boston…read morefor a routine cleaning. They told me I needed 9 cavities filled. I have only had 1 cavity ever in my life and my last dentist had never mention anything about a cavity. I took this as a red flag and went to another dentist and there was no mention of any cavities. Just switched dentists again after moving and there have also been no mention of any cavities in the 5 years since I have gone here and 12 years leading into when I first came here. These people are dishonest and just trying to sell you on additional unneeded dentistry work. Avoid.

I've been a patient here for over 5 years, and this is truly the best dental practice in Boston…read more The office manager went above and beyond to resolve a misunderstanding quickly and professionally, and the owner personally gave me another chance as a customer -- a rare sign of how much they value their patients. This is an inclusive, community-focused practice that clearly cares about both its patients and its employees. Highly recommended for anyone looking for excellent care and a team that genuinely wants the best for you.

went for an appt to have a fill in done after seeing there new dentist my mouth has been in pain…read morefor the past 2 weeks called to schedule with Dr. Pia and they first told me l couldn't see her I hadto see the same person told them no and then very rudely she said I had to and then after I told them I wanted to speak with a supervisor she hung up me I called back and then she said I can't speak to a supervisor and told me to go another dentist and hung up they are unprofessional very rude and I wouldn't take my worst enemy there.

An excellent oral surgeon. He took me out to lunch. Very competent. Highly recommend.read more

I am very nervous of needles and this was the first time I've ever gotten any kind of surgery done…read more When I came in the receptionists were very kind and made me feel comfortable. After being called in to the room, again I was made comfortable and Dr. Hadidi explained the procedure to me again, even when the other one I talked with (I forgot her name my apologies!) for the consultation beforehand had said the same thing which was a positive in my book. I was very nervous when they sedated me but they were very nice about it and one of them wiped the tears from my eyes while it was happening, haha thank you!! Woke up after and was very disorientated but was still coherent. The doctor called me up in the evening to check on me, he was very professional and kindly informed me that I could remove the gauze since it was my saliva causing me to look like I was bleeding.

Years ago, my dentist recommended this oral surgeon. I went for a consultation & all went well,…read moreestablishing myself as a patient (or so I thought). Subsequently, I had a lower molar crack & when I called for an emergency appointment was told no, nothing available & was hung out to dry. I had to scramble & find a substitute surgeon on my own. Would never recommend this office to anyone & told my dentist to stop referring.

I would strongly recommend going to Dr. Smith Williams when you need to extract wisdom teeth for…read morethe following reasons: 1. Anesthetics they used made me comfortable when getting my teeth extracted. I felt no pain or anxiety during the procedure at all. 2. The procedure was extremely fast. I had to get three wisdom teeth extracted, so I thought the procedure would take around at least 45 minutes. However, it only took Dr. Williams 20 minutes to complete the perfect procedure. 3. Every staff were friendly and always willing to help when I needed help with dental issue. I feel very fortunate to get my wisdom teeth extracted here at this dental office.

I had a good experience here getting my wisdom teeth out. Dr…read moreStevens is a very personable and nice doctor, explained all the options to me at a consultation. Everyone else at the practice is efficient and nice as well, worked out costs ahead of time, called to discuss with me. On the day of the procedure, it went well and I left with minimal pain (but some swelling). Dr Stevens phoned me to check on me that afternoon. At my followup everyone was very nice and answered all my questions. Overall, I'm glad I never have to do this again, but if I did I would do it at Back Bay Oral and Maxillofacial surgeons :)

I did not actually see the doctor. An hour before my appointment I was advised that the doctor does…read morenot do the procedure I had requested when I booked my appointment. There were other issues, but very unprofessional office experience. I am not attesting to the doctor's ability, just the professionalism of the appointment system which is very inconvenient when an appointment is cancelled by the provider a hour before.

Still one of the best places for any dental work or extractions. Both oral surgeon father/son are…read morein mine and most networks. Absolutely pain free again after an extraction. Staff all are wonderful and make you so comfortable. I won't go anywhere else.

I have nothing bad to say about the dentist they were all wonderful, but the front desk is another…read moreissue. I was welcomed by a rude women who had awful bed side manner. While waiting for my appointment someone else went up to the desk and asked to reschedule their appointment. Her response was "we don't reschedule appointments here" I'm sorry what. Crazy

I went to the ER at MGH bc I had broke a tooth months ago but my fear of the dentist and my…read morefinancial situation kept me from getting it taken care of. I didn't hurt either....until Thursday night.... I woke up Friday morning and my face and gums were swollen beyond belief. I was scared as hell and went to the ER per instruction from my dentist. They rushed me to this Oral Surgeon in MGH. They were very professional and compassionate of my fears. Dr. Lawler and his students were great! They painlessly extracted my tooth within 20 mins.... Walked me through everything. I left wondering why I was scared in the first place. I am one of those people that will do anything not to go. Lesson learned!

I saw Dr. Roseman today on two friend's glowing recommendations…read more He took me completely last minute on an urgent basis as a new patient. I was won over by his gentle, thorough, patient and caring manner. He is SO unlike the dentist I saw for 20 years who looked in my mouth for 20 seconds and asked the hygienist if anything was wrong. Well, it turns out something WAS wrong but my prior dentist failed to recognize it, failed to diagnose it, and failed to warn me about it. The exam with Dr. Roseman, scheduled 1.5 hours before I called on an urgent basis, is without question the most thorough dental exam I have ever had. If I had only seen him 15 years ago, I am convinced beyond a doubt I'd be looking at a different dental situation. I recommend him without hesitation.

Going to Dr. Roseman for the first time was a learning experience. I HAD NO IDEA how to properly…read moretake care of my mouth before I came here. Turns out I brush too hard, which has caused my gums to recede a bit. But enough about me. Eldon is the dental hygenist and he's stern, but great. I probably need a stern talking to about my oral hygiene. (Floss! Every! Day!) Dr. Roseman is very good about whiny patients (such as my sensitive self) and gets it done, despite my efforts to flee. The office always had good music playing, usually jazz, and there is lovely art for sale all over the offices. It helps me to calm down just knowing there's something cool to look at while my gaping mouth gets poked!