DO NOT GO HERE. They allow you to reschedule only once. I got sick twice. I called as soon as my illness reached uncomfortable to be near people. That call was not fast enough for them. They wanted me to go in for a cleaning as my throat was dry, mucous was dripping down my face, my eyes were tearing up, loudly sneezing, and violently coughing. I did NOT want to be surrounded by people while feeling like this. Now they want me to pay $100 if I want to return. I do not want to return. I am going to save you time and energy. Do not go here. If you do go, the parking they have is never available. read more

It was my first time at Kappa Dental and they were kind, informative and gave me a thorough cleaning. The dentist had a good sense of humor. I look forward to continuing to go for my dental needs! read more

Absolutely terrible. Received the call the week of my appointment informing me that mine is cancelled somehow. They never followed up with me, and when I called to ask they told me there's no open slot for a cleaning for another couple months. Very unprofessional and inconsiderate. Go there at your own risk read more

I had a procedure performed more than six years ago and had paid for the charges. I actually received a credit because the consulting dentist had mistakenly requested an unnecessary procedure (I believe it was Dr. Koury's wife who provided the original consultation) and another dentist at the office had to correct her. I switched to a different dental practice and I didn't hear from Kappa Dental afterwards regarding any balance. Fast forward six years later and they are asking me to pay a balance on the bill. Guess they are losing business and using desperate means to trump up charges for procedures performed years ago. read more

Front Desk staff is awful. Been coming here for years. Told them I was in pain and need a procedure. They told me to come in a month later...that's how you take care of patients. The doctors are great but the front staff is some of the worst I have come across in the medical field. read more

I've been going here for years, and aside from some basic admin mix-ups, it's been smooth sailing. As noted by many, each exam room has its own television with satellite channels, so you can tune into Food Network or HGTV whilst getting your teeth scraped. They take insurance and are pretty good about sending postcards for six month cleanings. I've had basic cleanings, as well as some more invasive (read: fun) surgeries. I've never felt pushed to do anything that made me uncomfortable or swindled for an unnecessary expensive procedure. After some surgeries, the doctors even gave me their personal phone numbers in case I had any complications or concerns. Two thumbs up! If you have to go to the dentist (and come on, of course you do), you should go to one like Kappa Dental! read more

I put off going to the dentist for something like 8 years - needless to say I needed to have some work done. I am one of those people who needs a handful of sedatives before even considering going to the dentist - i knew my insurance didn't cover sedation dentistry, so I looked elsewhere and found Kappa, what drew me in were the flat screen TVs - but whats kept me going after now my 4th (Still terrified but I make it each time!) visit in 3 months is Dr. Khoury - he is so gentle, understanding and patient. His "chair side" manner is amazing and he does everything to make sure I don't feel uncomfortable and continue to come back. Now I'm proud to say I only have 3 more cavities to fill and and I'm up to date! If it weren't for Kappa I would have never have made it past the first appointment. read more

The dentists and staff are very nice, but the dentists are dangerously incompetent. Dr. Vigneault referred me to an equally nice but incompetent endodontist for a root canal. When pain started a week later, Dr. Vigneault (and the incompetent endodontist) assured me that I should not worry. When my chin began mysteriously tingling a week after that, Dr. Khouri was baffled, and suggested that maybe it was Bell's Palsy, a condition in which the whole side of your face is suddenly paralyzed. Since my face wasn't paralyzed, that didn't make much sense. He assured me that the root canal could not have caused my problem. In the end, it turns out that the endodontist had done serious nerve damage. Now my tooth needs to be ripped out in order to restore sensation, but if sensation does return, it might not come for another month, or even another 18 months. No one can tell. But when I finally saw an oral surgeon, he was able to diagnose my problem with 30 seconds. I know that Dr. Khoury and Dr. Vigneault are not oral surgeons, but shouldn't they have a basic idea of how the nerves run through a person's mouth? I am extremely angry that Dr. Khoury told me that my problem must have ben caused by something other than the oral surgery. The office is very pleasant and shiny-new, but what matters most is the skill and savvy of the dentists. In my case, they not only failed to help me, they actually harmed me by causing me to delay vital treatment. I am never going back, and I advise people who have any complicated dental issues not to go back either. read more

Hm. I'm used to reviewing restaurants, or the occasional store. When I write a positive review, I say things like, I love going there, and I try to go as often as possible. I can't say those kinds of things about a dentist's office. But this is a positive review. I've had two of the dentists here, Dr. Vigneault (a regular dentist) and Dr. Mahoozi (a periodontist, no longer there). Both have been gentle and nice. They minimize the pain and the anxiety about as much as possible, given that I'm sitting in a dentist's chair. (The receptionists are also nice and polite; the main one memorized my name and face surprisingly quickly.) The examining rooms have televisions, and I think DVD players, so I've been able to have the Today Show on as I'm under the drill. It's not as brilliant an idea as it sounds, though, since (1) you can't hear the TV over the dental equipment, and (2) you can't look at the TV while facing toward the dentist. As Adrienne noted in her review, they accept many insurance plans. I come here, in fact, because they're one of the few periodontists who accept mine. It's just luck that I happen to live a ninety second walk from here. The only negative thing I have to say is that they can be hard to get in touch with. The website says you can email them to set up an appointment. But they never responded to my email. Often they don't answer the phone. But they do the important stuff well, so I find it's worth calling back a few times. Edit, 5/2/07: I've been here several more times, and I'm increasing my rating from four stars to five. I still don't like going to the dentist, but they make it as pleasant an experience as possible. (I've also discovered the secret to getting through a lengthy and unpleasant dental procedure: audiobooks. Put on that walkman, close your eyes, and you have something else to focus on.) And since I wrote my original review, I haven't had any problems getting in touch with them on the phone. read more

Since Dr. Casey Cook over at Davis Square Dental is dominating yelp for reviews of Cambridge-area dentists, I feel I have to give a shout out to my own dentist, Dr. Khoury at Kappa Dental. (I'm sure Davis Square Dental is great, but Kappa needs love too.) I first went to Kappa to get a cleaning several months ago. The hygienist (whose name escapes me) was extremely nice and gentle while doing the cleaning. The chairs massage your back as well, which is at first disturbing, but then comforting. Unfortunately, I had a cavity. A week or so later I went to see Dr. Khoury to fix the cavity. He was very kind and attentive. I've been to too many dentists where they are yakking away to their assistants not paying any attention to the patient. Dr. Khoury (and presumably the rest of the docs there) will let you know what they are doing and make sure you are comfortable. Recently I've had to make a couple other trips to get various problems fixed. Every time has been a good experience, at least as good as a trip to the dentist can be. Also, the young woman who mans the front desk (JB?) is awesome. She can actually remember faces and can answer questions about insurance, appointments, payment, and all of that. Overall, it is a great place. Going to the dentist sucks but Kappa makes it tolerable. read more

After 6 years as their patient I am done. Looking for new dentists. They are overpriced for the service level they offer. Appointments rarely start on time. And when they screw up with scheduling, all you get is a "sorry". Yet, when you have food poisoning, don't try to reschedule, because you will be charged $100. Lastly, having spoken to other dentists, I am starting to come away with impression that you are told you need procedures which have best margins for them, especially if you have any kind of insurance. read more

Yes this place is truly worthy of the 5 stars. My hygienist is incredibly professional, competent, and thorough. The office itself is new and clean. The dentists are friendly and quick. Highly recommended. read more

I've been going to Kappa for 5 or 6 years, from back when I lived a block away on Beacon Place, to now when I trek in from the North End. Definitely worth it. The dentists really seem to care about my teeth and gums. And, I never have to wait, and there's tv, and my hygenist is really nice. It's the little things that keep me going back. **I am back! In the back two exam rooms, they have massaging chairs! Wow! read more

Had the cleaning yesterday and am very happy with the entire experience and the results. This IS as good as it gets!! read more

I loved this place for nearly three years of cleanings and the occasional "hmm, this tooth hurts" check-up. The hygenists were always thorough and friendly, the rooms sparkling clean and new -- and while I usually hate the television-in-every-room thing, they were always had The Food Network on! I'd leave a plaqueless and better-educated woman, eager to make some tomato sauce or roast an eggplant when I got home. Now I've switched jobs, and with it, health insurance: and unfortunately, this health insurance thinks 180.00 ought to cover a cleaning, just over half of what Kappa charges. Alas. Away I go. read more

Kappa Dental is by far the best provider I've been to! Everyone was very kind and I appreciated how patient the receptionist, Majka was with me as I was having some issues with my insurance. Dr. Khoury was very easy-going and explained to me step-by-step what he was doing, which calmed me down (I'm not usually a fan of dental work). I would highly recommend Kappa Dental! read more

Nice office, kind receptionist. I had a lovely experience walking in, it was clean and professional looking. My dental hygienist was very pleasant, but she seemed nervous and inexperienced. I was coming in for a regular cleaning, and I left feeling...well, not as clean as I've been after other dentist visits. I don't think she did a very thorough job with my teeth, which was weird. I saw Dr. Khoury very briefly. He didn't even pretend to be interested in me as a new patient, and rushed through explaining why a filling I had done at another dentist wasn't done correctly. I think he was with me for about a minute and a half. I didn't hate my experience, but I'm going to keep shopping around. I like to walk out of a cleaning feeling like my teeth are professional-grade clean! read more

This is my first posting on this Yelp, and I feel this is an appropriate one to start with. I first visited Dr. Khoury and Kappa Dental based on the reviews I read on this site. I had not visited a dentist in a few years, until I woke up one Saturday morning with terrible pain in my mouth. After a search on local dentists, and reading the reviews here, I called Kappa. They were able to fit me in and it turns out I had broken my tooth. As everyone else here has stated, Dr. Khoury has incredible dentist's-chair-side manner. He walked me through what he found, what he would need to do, and all the next steps. He was very calming, and made the whole procedure (as much as this can be applied to any dental procedure) a pleasant experience. I highly recommend Kappa Dental and Dr. Khoury to anyone who is looking for an awesome dentist read more

In short, -- I highly recommend hygienist Victoria -- I don't recommend Dr. Khoury -- Cost is high, at $250+ for cleaning and exam (no x-rays) If I were rating only the hygienist, I would give Victoria 5+ stars. She was patient and listened very attentively to my concerns. She cleaned my teeth thoroughly, yet it didn't hurt at all. I am very grateful to her, and would go back to her for a cleaning any time. Unfortunately, I cannot say the same praise for the dentist. There were three things that bothered me a lot: 1. The dentist (Dr. Khoury) examined my mouth while only talking to the hygienist as if I was a mute pet who came to a veterinarian 2. The first thing he said was "remove all wisdom teeth" after looking at my mouth for half a second. When I asked for reasoning behind his suggestion, he offered only vague comments and made me feel as if I should not be asking for any reasoning at all. 3. He recommended a procedure about which I didn't know much so I asked for more details. He seemed really stumped by me asking to understand the details of what the procedure entails, and offered just a very general one-sentence description. Fortunately, Victoria stuck around and explained more. I would not see Dr. Khoury for any of my dental work. read more

Dr.Vigneault makes going to the dentist as pleasant as it could possibly be. The office is clean, each exam room has a television, and everyone wears grape scented gloves. Need I say more? A+ read more

Came here after seeing how close this place was to my house-- just down the street-- and reading the reviews on Yelp. I was way overdue for a visit to the dentist. And I ended up thrilled by my experience here. Everyone was friendly and helpful in scheduling, giving me insurance info, and working with my schedule. I liked the idea of the TVs, but as others have pointed out, you can't watch them when you're reclining in the chair. Kind of makes them pointless. I grew up with a dentist who placed TVs on the ceiling with closed captioning. Kappa might want to think about a setup like that instead. Dr. Khoury took care of my fillings. He was fantastic, very personable, gentle, and he took care to explain everything he was doing every step of the way. He made me feel as comfortable as possible during a highly UNcomfortable process. And the fillings took less than an hour! Color me impressed. read more

Dr.Vigneault was pleasant and the place was clean and everything was relatively new. There were tv's playing the Food Network. So I thought I had found dental paradise (relatively speaking of course). However, I needed to have 2 fillings changed (from the old mercury ones to safer ones). She only did one of the fillings because she had a good deal of trouble with the process. She just didn't seem very skilled at it. It took a long time and it was quite painful. We only ended up doing one tooth and I was going to come back in 2 weeks for the other tooth. As it turned out, she managed to get a shard of the old filling stuck in my gums. I thought the pain was just from the work, so I didn't realize until I went home that there was something wrong. That night, I awoke with horrible, throbbing pain. When I looked closely in my bathroom mirror, I could see the shard of filling sticking out of my gums. I called the next day to see if she could see me to get the piece out, but she didn't have any openings for almost another week. I ended up going home to my old dentist (in NYC) who saw me the same day and who was a true pro -- in stark contrast to Dr. Vigneault's sloppy work. Never again. read more

Dr. Khoury is the best dentist I ever had in my long history of extensive dental work. Carie Nelson is the best hygienist. I am even coming back from another state to KD for my dental needs. These people are the most professional, considerate and courteous dentists you can find. I had numerous problems with my prior dental works that were badly failing, and over the period of my patientship with Kappa, they fixed most of them. I had root canals, oral surgeries, an implant, deep cleaning with Kappa, etc... And I'm having a hard time to find an office in another state I moved which is on par with Kappa Dental. They are simply the best. read more

We've been going to this place for years and have referred many friends here. The dentists are top notch. Unfortunately their billing department is a nightmare. Over the years they've made multiple mistakes and recently we got fed up with it. We'll miss the dentists and the hygienists but can't get over being forced to pay for the billing mistakes. read more

Overall, I'd say that I'm quite happy with my experience at Kappa. I arrived early to fill out any paperwork, as it was my first visit. The reception area was clean and had ample seating, between the couch and chairs along the wall. I sat in a chair and finished my paperwork, just before my scheduled 11:30 appointment. The sound of the TV in the background was loud enough that, should I have wanted to watch TV, I could but didn't distract from those filling out forms or reading magazines. It seems they were running a bit late -- my 11:30 turned into an 11:50. (This is the only reason I cannot give them a perfect score.) Once in the chair, the hygienist (Victoria) did a great job from the start, asking if I wanted anything in particular on the TV, and quickly moving through the series of 18 x-rays. She provided great feedback on any potential issues she could see during the cleaning, which was completed quickly and without any pain or discomfort. Dr. Vigenault came in to speak with me on my inevitable wisdom tooth extraction, and was happy to provide a referral for consultation with an oral surgeon. She attentively answered all of my questions and was friendly and welcoming. Overall, great experience! Definitely recommended! read more

This dental office is by far one of the better ones I've visited over my lifetime.The office is super clean and the hygienist was superb as well the dentist. They were professional and very thorough with the checkup. I am glad to have found this place. read more

I have been going to this place for 7 years now. I love Dr. K. The staff is very nice and the place is peaceful. I highly recommend it.

I first went to Kappa dental because the bond came off of my chipped tooth. I changed providers and therefore my old dentist wasn't covered anymore. They fit me in that day, and I had a fantastic experience. I saw Dr. Kazou my first time, and she very patiently and kindly described everything that she would do. She seemed to take a lot of time explaining this to me, working on the tooth to make sure it looked perfect, and making me feel at ease. I went back a week later for a cleaning. Again everyone was very friendly. The hygienist I had was extremely thorough in describing what she found in my mouth, what was good and bad, and did a great job cleaning. Dr. Khouri saw me that day, and while he seemed like he was busy, he spent the time needed checking my mouth, and then later adjusting the new bonded tooth a little as I said it needed some filing. Overall I have been highly impressed with their service and facilities! read more

Horrible!!! They did the full debridement on my teeth - the one your insurance only pays for once in a lifetime - to collect the insurance payment. Little did I know that was the case, with dental insurance. My teeth aren't bad - this was just supposed to be a regular checkup for me. I did not ask for the debridement, but looks like this office wanted to make as much money off me as they could. The dental hygienist really went at it with my teeth, and dear god, my gums bled so much after, and my mouth was in pain for the rest of the day. I was SO pissed off. She scraped and scraped below my gumline - and no, I didn't have much calculus there - and it left my gums swollen and angry red for several days. She kept saying "oh, you're going to feel so so much better after this cleaning" - BULLSHIT - I felt awful. If I felt better a week later, it's because I knew to run the hell away from this place. On top of that, I asked the dentist about a small gap between two of my upper teeth. The gap didn't hurt me or anything, and the rest of my teeth were perfectly fine. Purely a cosmetic thing. He suggest FULL ON BRACES, trying to upsell me, again to make more money (braces cost thousands!!) for ONE SMALL TOOTH GAP. He tried to rationalize, oh I can change the arch of your smile, and just even things out. Like WTF??? I have a very nice smile - other dentists have actually commented on how nice my teeth are, especially given I have never had braces before. Don't even know what 'even things out' meant. I asked about other solutions, like a bonding to just close the gap, and he dismissed it, saying it wouldn't work. Guess what? I found a dentist that is 1000x better, not interested in ripping me off, and he did a great job on the bonding. Yelpers, steer clear of this place!!!! read more

If you're new in town and looking for a dentist I would highly recommend Kappa. At first I was scared, their phone number has 666 in it! But I decided to give it a try because it was close to home. Not only are their offices VERY nice and VERY clean but the staff is so friendly and nice and understanding. My dentist is this young very nice woman who does the cleaning herself which is great because then she really can look at my teeth and get them VERY clean (I swear they sparkeled after my first cleaning). She also takes the time to explain EVERYTHING to me and not just pull the wool over my eyes and tell me I need expensive things done (which she hasn't done). I had to get my wisdom teeth out and they only offer extraction not surgery which is the one bummer because its not a pleasant experience to be awake for. However, the Oral Surgeon who took them out was so nice and so calm and made me feel better and he did a great job- no dry sockets, they healed really quickly and nicely, etc. They accept basically all Insurance plans which was great for when I switched jobs and insurance. They also have parking which is a perk because some other offices around I've noticed make you find street parking which can be very difficult. Every room has a tv in it so you can watch whatever you want while waiting or getting drilled or whatever. I really love the facilities they are so new and clean and modern, I think they have the top of the line stuff. If you're the type that needs drugs to go to the dentist (PTSD from bad experiences, or too nervous etc) I know they don't offer it (I asked for a friend) Highly Recommend if you are looking for a dentist in Somerville! read more

Dr. Khourry is hands-down the best dentist ever. I've been seeing him for about a year, and he once told me that his philosophy is that he simply treats all of his patients as he would like to be treated. I have never had to wait more than a few minutes for an appointment...until last week when I waited for nearly 45 minutes. I spoke to the receptionist and because I was there during my lunch break from work, we decided to reschedule for the next week. Dr. Khourry came out and personally apologized to me, saying there had been an emergency. This week, I had my re-scheduled appointment and would you believe it--he had a box of Ferrero Rocher chocolates waiting for me because of my inconvenience the week before( I promised to brush after eating them) . This was touching! I mean, where else but Kappa Dental would this happen? I highly recommend this dental clinic! read more

Dr Khoury is awesome. Very gentle and does a great job. I've never had any trouble with any of the work he's done. Recently I've been seen by Dr Musawi who was terrible. He did 2 fillings for me and both have been giving me problems for 2 months. I went back to have them checked and he said it was that my teeth were sensitive and didn't do anything for me. Interestingly, I didn't have any problems with the fillings (same type) done by Dr Khoury. The front desk staff also leave something to be desired. For my first appointment with Dr Musawi I got a call they day before asking me to come in 1/2 an hour earlier which I did. I wasn't seen until 20 minutes after my original appointment time (so I waited 50 minutes) and the Dr said the front desk never told him I checked in. Last time I called and specifically asked for an appointment with Dr Khoury and was told I had one, and when I arrived I was seen by Dr Musawi. If you can get an appt with Dr Khoury, go. If not, go somewhere else. Having tvs in the rooms is a nice idea, but you can't even see them once the chair is reclined. read more

I went to Kappa Dental group to see Julie Vigneault to get three cavities filled. It was a pleasant surprise that Dr. Vigneault did not agree with the previous dentist that I had three cavities! (I already knew the other guy wasn't very good, which is why I switched.) Anyway, it was very clear that I had one cavity (because I could feel it), and she fixed it. Dr. Vigneault appeared to be very careful and took a good deal of time examining my mouth and x-rays. She put the novocaine in slowly, so I didn't get that horrible tight feeling you get when the dentist just injects it all in at once. I was pretty scared of getting dental work, but she was very nice and put me at ease. Some time later I was treated over at the Harvard Dental School. The Harvard dental professor treating me remarked that Dr. Vigneault had done a good job with my filling. read more

I was recently fined $75 for rescheduling an appointment (not canceling). They called to confirm the appointment within 24 hours of the scheduled appointment. I immediately called them back to reschedule. Never was I notified that I needed to reschedule within 48 hours. Then I get a bill in the mail for a "Failed Appointment Fee." After calling the office and explaining what happened to the receptionist, she rudely stated, " if you do not pay it, we will send it to debt collectors." Do not trust a place that is more interested in collecting fees than providing dental services. They have forever lost my business and the business of my family. read more

I scheduled an appt. to see Dr. Khoury after reading the great reviews on yelp, and am I glad I did! The hygienist, Carrie, was really nice and gentle. She took the time to explain what she was doing, had me sit back in the massage chair and flip through the channels to pick what show I wanted. It was definitely a lot better experience than any other dentist I've been to - I mean, I got to watch People's Court the whole time. Dr. khoury was also great - I told him he was a celebrity here on yelp and he was very unassuming about it - he just said "oh, we just do regular stuff here". I was happy to hear that I didn't need a gum graft (like a previous dentist told me). He said that my problem wasn't yet that advanced and he likes to avoid surgical procedures if possible. Excellent answer! read more

I've been going to this practice for years now and I just can't understand the bad reviews, especially those who say Dr. Khoury is rude or unhelpful. He's always taken time to chat to me, explain what's going on with my teeth and the work he's doing, and he has never ever suggested that I get expensive and unnecessary dental work. The receptionist is always accommodating to my 9-5 schedule, and they stay open late a few times a week. The practice even sends me a holiday card every year! In this area, I'd never go anywhere else. read more

Id like to give zero stars but Yelp will not let me. In short, do not go here. Although the building is nice, they have fancy chairs and tvs in every exam room, the dentist I saw was awful. Dr. Vigneault filled a few teeth and 4 months later Im still having problems with every single one of them. I have since beento another dentist who has been correcting the work I had done at Kappa Dental. One went from a filling at Kappa Dental which cracked my tooth and ended in a root canal. I would not recommend this dentist to anyone. Maybe the other dentists in the office are better but I will not find out because Ill never go back...unless its to collect my money for all of the botched dental work! I also just noticed another review that had a very similar experience with Dr. Vigneault. Please take note!!! read more

After my less than perfect first experience at Kappa, I decided to give them a second chance with a different hygienist. I ended up with Victoria, who was great, and I learned that this office also has great discounts on top line electric toothbrushes ($70-$80 instead of over $100), so I also ended up with a little discount shopping, too! The improved experience definitely warrants another star. read more

I had a great experience at this Dental office. The receptionist were very friendly and helpful. I must have called about fifteen times to figure out my insurance and they were very patient about it. The office itself is very clean. There are TV in every room while you wait or get work done. All of the technology is very up to date. Dr. Kourey was wonderful. Very knowledgeable and gentle. I had a very deep cavity and I did not feel a thing. He also made me feel comfortable which can be hard when there is a drill coming straight at you! Also, I was able to make an appointment very easily and within the same week which I appreciated! read more

I am extremely satisfied with my visit to Kappa Denta. I went in for a root canal at the beginning of July, and I must say that this was, if not the best dental experience I have ever had. My hat is off to Dr. El-Sheikh, she did a superb, faboulous job. I never experienced any type of pain during, and after the procedure. I was scared to death about the pain, and kept waiting to see when it was going to start after the local anesthesia wore off but it never came! My general dentist (Joe Deprimio) was very, very impressed by her work. He kept saying "oh man, she did a ridiculously good job, just look at this! (as he kept pointing at the x-ray)". It so happens that I have extra long roots, and she managed to clean them all out even the small, hard to see 4th root that was branching off one of the main roots in just over an hour. I am set to get a second root canal soon, and I cannot find a reason to be nervous anymore. My general dentist keeps saying that this is one of the most complicated dental procedures, and if he was impressed by her work I suggest anyone who needs a root canal to go pay Dr. El-Sheikh a visit. read more