I had a knee replacement and was unable to have dental care for several months. I wanted clean…read moreteeth as soon as I could have them and I called for a cleaning only and was told it would cost $250.00!!!!!!! Wow! Enough said.....

I'm writing this review because the owner called me and made me feel very uncomfortable on the…read morephone while I was at work, even after I was told that the issue was resolved the previous day. He never asked about what had happened or what I had been told by the office, but just seemed focused on money (as another yelp review states below) and stated that my insurance was "weird" and "difficult" and that they had "lost money" on my like 3-minute cavity check). You need to realize that the office is in a position of power and please be respectful to everyone. A few months I called and was told that they would check on a cavity as part of my next cleaning at no additional charge (because it would take 10 seconds) and they were nice enough to move up my appointment. When I showed up for my appointment, they said they didn't have time for a cleaning and they checked inside my mouth for about 4-6 seconds and said everything was fine. I confirmed before (over the phone and in person) that it would be complementary (because it would take 10 seconds). They then charged me and billed my insurance for a full exam. The reason for this review is that the office has been frustrating and very needlessly time-consuming to work with; in addition to the phone call, on at least 4 different occasions I was told something would happen (we will call you later today of by tomorrow; we will email you in the next few hours) and nothing was done. Emails weren't sent with names in the signature so I was never sure who I was emailing with. In the future, just say "We're sorry this happened. You were told it would be a cleaning but instead we made a mistake with the schedule and we apologize for this. Good news is at we were able to do a 15-second check on your cavity we installed, and because this was only 15 seconds and because you were misled into thinking that it would be a complementary part of a cleaning, we won't be charging you or your insurance for those 15 seconds." All the dentists and orthodontists I had growing up, would check on a cavity that they installed for free if it took 5-10 seconds. If they saw something that looked more alarming we would go from there and possibly book a longer exam in the future. I may delete this review in the future, and wish everyone the best with no hard feelings. Goodbye.

Do you like sparkly clean teeth, a healthy smile, and kickass 90s alternative music? If you…read moreanswered, "Hell yeah!" To all three, then Dr. Cook is your go-to dentist. I was getting a chip tooth fixed they other day. Who care's about a little chip when Blues Traveller is hitting all the right notes. Long story short, tooth looks great, end of story. Side note, this place lets you send yourself your own 6 month reminder postcards. I like to put crazy predictions on mine and see if they come true six months later. "That idea you had on Ground Hogs Day will change the way people staple forever." Or "The treasure map is in on the back of the soup recipe." What a great time. Finally, If you are considering a career as a jack-o-lantern, I would say, look elsewhere. Jack-o-lanterns clearly don't care about oral health and they have a candle inside their mouth's which could injure Dr. Cook.

Dr. Cook and his staff are so wonderful--kind, caring, thorough and efficient. You are in the right…read morehands when you come here.

We made an appointment with this dentist based on recommendations and ratings. There is nothing on…read morethe website indicating it is on the second floor of the building or indicating that it does not have any access for wheelchairs. There is no elevator. The website says all are welcome. Apparently that is all but wheelchair users.

Awesome cleaning, as usual. Very attentive and friendly dental clinician. Very thorough cleaning…read moreof my crowded teeth

I can't stress my dental anxiety enough because it isn't possible. I have to take anxiety…read moremedication to even try to think of going but today I went to Smiles By Rosie and was completely in awe of the wonderful experience I was fortunate to have. The staff is absolutely amazing. They're all very sweet and understanding of your concerns. Everyone will go out of their way to calmly explain to you everything, from the procedures to even helping ease your anxiety and concerns. I only had a cleaning to day (and a very deep one as I hadn't been to the dentist in a long time) and I can confidently say that, even though it was a rough cleaning, I enjoyed it! It sounds weird but it's true! The hot rocks, lavender sheet, and warm pillow really helped comfort me and the music in the background was very relaxing. I really enjoyed my experience here and I never thought I could ever say that about a dentist's office. There is a long waiting list but if you're perseverant and positive, you can get in ahead of schedule! My appointment was supposed to be a year from now but I saw the email they usually send when there's an open spot and quickly replied to their message with my information, which I had typed down on a note in my phone so I could copy paste it quickly on their email message. If you don't do that, odds are someone else will get the appointment. The last time I tried, the appointment was filled within two minutes of having received the email. It's safe to say this office is a popular spot. All in all, amazing place, amazing staff, amazing service! Can't recommend them enough!

It did take a while for their wait list to open up enough that I could get in, but once I did, I'm…read morehappy to have found my new dentistry after moving to Somerville! Dr. Rosie and all of her team are kind, friendly and will make sure you feel as comfortable as possible, in a usually uncomfortable experience. Dr. Rosie is very thorough and so far I have no complaints, luckily I don't have any kind of dental complications so I'm not sure how getting an appointment might be like if you had some kind of emergency, but I was able to get a couple of fillings done within a week of my initial cleaning appointment when we found the cavities. Heated neck pillow during the exam, and a warm towel to wipe your face after, it's the little things but hey, I'll take them over not having them!

I've had two cavities filled by Dr. Lorna Lally and I can't recommend her enough. Dr. Lally is…read moreextremely friendly, kind, and reassuring. When I come to the dentist I'm usually extremely anxious and not in a good mood - especially when I have to get work done. Dr. Lally clearly communicates what to expect, understands where my anxiety is coming from, and makes me feel safe. She does a great job establishing trust and has done an awesome job filling my cavities - it was truly painless. Thank you Dr. Lally and your team for being the best!

I had such a great experience at this dental office. Dr. Dautaj and staff were incredibly kind,…read morewelcoming, and made me feel at ease. The office itself is beautiful--clean, modern, and very comfortable. As a new patient, I was impressed with how quickly I was able to get in for a cleaning--everything was efficient without feeling rushed. I also had an emergency visit for a cracked front tooth, and Dr. Dautaj took amazing care of me. She fixed it beautifully, and it honestly looks better than ever. I'm so grateful for the level of care and attention I received. Highly recommend!

I came in as a new patient expecting the same care everyone should receive x-rays and a cleaning…read more Instead, I was told I needed a "prior authorization" before they would clean my teeth. I knew that wasn't true, and I confirmed with my insurance (DentaQuest) that no authorization was required. I filed a grievance and documented everything in case this office tries to bill for a cleaning they never did. No patient should ever be treated differently because of their insurance or the color of their skin. I feel I was treated this way because I have MassHealth/Medicaid, a low-subsidy insurance plan, and because I am a Black woman as if I was ignorant and wouldn't know better. I remained respectful and polite, but I will not return. If you are a person of color and have MassHealth, Medicaid, DentaQuest, any type of state or government insurance, please be cautious. In my experience, this office especially Dr lang will play in your face, deny you proper care, will bill you for services you never received. Patients deserve honesty and equal treatment, no matter their background or insurance.

PRO - Had two wisdom teeth removed and it went straight forward. To my surprise had minor swelling…read more Customer service given from the nurses / dental assistants were good. Actual dentist(s) are Asian and they don't speak much. Majority of the staff not including the actual dentist(s) are either Spanish or Brazilian. CON - Asian male customer service who works at the front desk could be a little more friendlier. Take his time to explain and don't speak sooo fast. I under that having to re-explain yourself several times because of language barrier can be FRUSTRATING but again your job is based on offering a good quality CUSTOMER SERVICE. I give them a 5 Star and would actually return again. Even if the dentist don't speak to me. Workmanship isn't based on how well you can speak!

Look for Dr. Paul Dobrin, at Dental Arts Davis Square he is the most knowledgeable and honest…read moredentist I ever met.

... My recent appointment cancellation by your office,…read moredespite my 20-year patient history, is highly concerning. The refusal of service over an outstanding balance I was active addressing with my insurer, I was then charged $75 cancellation fee despite being present for my appointment! Demonstrates a surprising lack of appreciation for long-term loyalty. stay away from this place.

Great experience! Excellent care, friendly staff, and no wait time. All staff are the best. I'm so…read morehappy with the results!" Thank you

Worst dental hygienist experience ever Dentist was fine…read more X-ray technician was fine I would describe the hygienist as angry at life and taking it out on my mouth She went way to fast and squirted water right down the back of my throat as well as a over my face Then when she wiped it off she squashed my nose with force just angry She also very forcefully moving things around d in my mouth She only polished bottom teeth and not top teeth which I was kind of relieved as I The hygienist just poked harder if I winced She also put her gloves hands in my mouth and then on the keyboard and then back in my mouth several times

Dr Jradeh is very skilled at what he does. He listens to your concerns and explains what and why…read moreand doesn't push to do more than necessary. Only issue is limited office hours for appointments.

I stayed on at North Cambridge Dental when Dr. Jradeh took it over because he notices everything,…read morecommunicates well, discusses options, doesn't do extra procedures, has a great bedside manner and his staff are happy, thorough and gentle. It's a great location and I can always find parking. I fully recommend!

I know some people shy away from chains but I have to say that this office has consummate…read moreprofessionals that have kept me coming back for years. Dr. Navy has the calm of a Buddhist monk, I swear. He welcomes all of my questions (answered most patiently) and has the most calming manner of any dentist I've encountered. His voice could be on a zen app, reading bedtime stories, I swear! I got my first cavity ever in my early 40s and was freaked out about novocaine and the process of drilling & filling. He put my fears at ease and handled my transformation from a 40-something to a 3yo in his chair without blinking an eye. Haley is my hygienist and will be for as long as she works in the field. I swear, I'll follow her wherever she goes, she's amazing and down-to-earth, knows all my sensitive spots (thanks gum recession), and takes care to be so gentle but still thorough. Visits for cleaning feel like visiting an old friend! Right now, I'm doing Invisalign treatment and Jose (orthodontic assistant) is hilarious and Dr. McQuattie (orthodontist) is great! I've seen Dr. Goldberg (sidebar consult about above-mentioned gum recession) and he was a cool guy, kept it real - which actually helped me make the decision to do Invisalign (I grind my teeth and was worsening recession). This office is 5 stars. (Side note: my husband has all his dental care here, too, and supports this review! Also gives a shout out to Dr. Hraiz!)

My experience was traumatic. I initially went to have a tooth looked at. As it had been a while…read moresince i had seen a dentist, I was told that a full evaluation and cleaning was necessary first. The office was clean and the receptionists were courteous and there was very little wait time. The first hygienist I saw was thorough. I was then told that i would be seeing a different hygienist the next time. It was bad but I was told it was necessary. Each successive cleaning was worse than the last. It became so brutal it felt personal. I was scolded for not using an electric toothbrush. When i purchased one, I was told i didn't buy the right brand. Then i wasn't using the correct type of floss. After much bleeding and pain, we had to stop. During my discussion I was basically told that I should not return because it would reflect poorly on the office if I did. Since that visit i have had constant, severe pain in several of my teeth. Even one they initially repaired. I can't chew anything on one side of my mouth and everything I eat, or drink has to be room temperature. While my teeth may not have been in perfect condition before, I had no pain in any of them prior to these visits. I sought another dentist after the third trip. When i sat in his chair he asked if I was okay as I was so scared, I was noticeably trembling.