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    Tremont Dental Care

    3.8 (74 reviews)
    Open 8:00 am - 5:30 pm
    Updated 1 month ago

    Services - Tremont Dental Care

    Cavity treatment

    Crown cleaning

    Dental exams

    4 More Services

    Dental sealant application

    Oral surgery

    Teeth cleaning

    Tooth filling replacement or repair

    Tremont Dental Care Photos

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    Recommended Reviews - Tremont Dental Care

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    Reviews With Photos

    My gums hours after my cleaning.

    I had been going to Tremont dental care since 2016, and am very disappointed in needing to write this. For anyone else who has had a negative experience, please be aware that The office manager will threaten to sue you for deformation if you don't remove a review. That is against yelp's policy, and your rights. I do suspect that I'm not the only one, since all of their negative reviews were taken down. I was told by The office manager if I remove my review, she would reduce the cost of my $760 bill to $500. I removed them, and got charged the full amount. Which was not the first time she gave me false information. She didn't respond to many email. If you need any kind of surgery or procedure, do NOT trust that Tremont dental care will call your insurance and discuss it. I was told incorrect information that I would be charged and my insurance would cover the rest, and ended up paying for a procedure out of pocket. My last bill clearly states that the estimated In calling my insurance, which was $330 out of a roughly 2k procedure. I sadly found out the truth and was unable to have Tremont dental to agree to a payment plan, which was great to spend during covid. Make sure to call your insurance and to potentially have to file a claim yourself for reimbursement. If you do choose to try this office out, I suggest asking for J. or G. as your hygienist. They are both very kind, and check in to see if you're doing okay. Do NOT see Anyone else. My records highlight that I was sensitive throughout my procedure, and I had previously had gum surgery on the area my hygienist was aggressively scraping. My records state that I was properly informed of what she was doing, I was not. I was in pain throughout my cleaning and she didn't stop until she almost pierced my cheek because I jumped in pain. She scolded me about that, and I refused to let her continue. I do suspect she didn't tell the full story when asked about it. After my partial cleaning, I was asked if I wanted X-rays. I declined. My gums were bleeding and inflamed, and my jaw was so irritated I had issues speaking properly for some time. I did not trust this hygienist to go near my mount. I was very nervous about my new gum graft after this, and had to come back and see the periodontist and get a secondary cleaning at a third visit. It took multiple calls to get the office manager or anyone to speak with me as I tried frantically to be seen again due to the pain. Tremont dental care does not have digital records of your medical records that you can access. I had asked for my full medical history multiple times, and was told no until I sent over highlights of HIPAA. 'With limited exceptions, the HIPAA Privacy Rule (the Privacy Rule) provides individuals with a legal, enforceable right to see and receive copies upon request of the information in their medical and other health records maintained by their health care providers and health plans.' I finally got these records mailed to me, which is why I know the breakdown of costs.

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    Thank you Jon! You've always been an amazing patient here.

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    Page 1 of 2

    Ask the Community - Tremont Dental Care

    Review Highlights - Tremont Dental Care

    My cleanings with Cindy are the best I've had, despite having gone to many dental practices in many different cities.

    Mentioned in 7 reviews

    Read more highlights

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    Silvia A Ponce DDS, CAGS

    Silvia A Ponce DDS, CAGS

    5.0(4 reviews)
    1.7 mi

    Dr. Ponce has has been my dentist since 1983. She's done everything from fillings, to crowns, to…read more(now) an implant. You may be thinking if she's so good, why is this guy having so much work done? Unfortunately, it's a legacy from a misspent youth, before fluoridation, of not having taken care of my teeth as I should have. With all of the procedures, she's never hurt me, even once. (I don't know if that's as much an issue for younger patients who've known nothing but high speed drills and other modern equipment.) That's not to say that my mouth hasn't told me a day later, "Uhm.. you just had a root canal!", but I'm even guilty of once having nodded off in the chair while she was working!

    Dr. Ponce has been my, my wife's and our son's dentist for over 30 years. And I can say, without…read morereservation, that of all the medical professionals I have seen over that period, and they have included Boston's leading doctors in their fields, none would have a higher recommendation than what I can give for Dr. Ponce. She is the consummate professional, not only is she an absolutely brilliant dentist who has expertise in all aspects of dentistry and who truly cares for each of her patients, but her support staff, her office and its very latest equipment all reflect that level of professionalism. From a routine cleaning to a very complex dental procedure, I have never left an appointment without having been impressed by the care and treatment I had just received.

    New England Dental Group - Cerec Machine

    New England Dental Group

    4.2(55 reviews)
    0.6 miBack Bay

    I'm really disappointed with this dental office. Out of nowhere, I received a bill on November 17th…read moreclaiming I owed $98 for a service done 16 months ago. The notice said it was my "final notification before collections" -- yet this was literally the first time I had ever been contacted about it. The office has my email and cell number, and they regularly text me for appointments, but never once sent any email, text, or call about this balance. They said they had mailed letters, but I had moved and had specifically informed the office of my new address, so they knew mailed statements wouldn't reach me. Despite that, they never used any of the contact methods I actually receive. The charge itself was for fluoride, which I never would have agreed to if I had known it wasn't covered by my insurance. It was $98 -- something that could easily be written off considering the circumstances. When I explained everything and asked them to comp it, I was told the staff member "did not have the authority" to adjust the balance. But after I mentioned that I would leave an honest review describing the situation, suddenly she did have the ability to offer 25% off. That made it clear that the earlier "I don't have the authority" line was simply a pressure tactic, not the truth. Overall, the lack of communication, the inaccurate claim that I had received multiple notices, and the sudden shift in what they "could" do once I pushed back all felt really unprofessional. I would recommend being extremely cautious with this office, especially around billing and transparency.

    I'm having a really infuriating experience so thought I would share:…read more -May 2021: I get new insurance and call their front desk to make sure they take my insurance. They confirm over the phone that they do - which means $0 charge for my cleaning. -May 2021: After my cleaning, they inform me that they actually don't take my insurance. I email them that they had just told me they did a week ago, and they say: "I'm sorry for any inconvenience or confusion, however Aetna is an Out of Network Dental Insurance Company. Sometimes Insurance Company will cover cleansing at 100 % for Out of Network Providers. We will adjust any payments if the insurance company chooses not to pay as a courtesy. I will Cancel any future appointments. Sorry about that!" -Aug 2022: I get a bill so I call them and explain the whole situation again and the front desk agrees that I shouldn't be billed and they would take care of it ASAP. -Aug 2022: I get another phone call from Polly (the office manager) saying that I must pay and that this is not their problem as it was my responsibility to contact my own insurance to confirm (I guess I shouldn't have trusted their front desk?) and they would be sending my bill to collections. I understand I got a service from them but I only went because they told me it would be no cost under my insurance. Polly insinuates this is my fault for believing their front desk and that she is in charge. Really disappointing experience.

    Photos
    New England Dental Group
    New England Dental Group
    New England Dental Group

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    Tremont Dental Care - generaldentistry - Updated May 2026

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