Welcoming and friendly. Thorough evaluation, explanations and treatment options. Reasonable…read morepricing. Easy location with free parking. Highly recommend.

Always great care - the best. A pleasure dealjng with the…read moreentire office. The best dentistry one can get.

I have been exploring dental offices in the area since 2024 and have been disappointed by most of…read morethem(check my dental review history). Beacon Family Dental is the only one so far that truly cares about their patients, whereas many other offices only focus on making more profit. Everything here is extremely transparent and professional, from the front desk to the dentist and hygienist. I would highly recommend anyone looking for a dentist to give them a try. First of all, I wasn't sure whether my insurance would cover the dental expenses, the front desk staff carefully reviewed my insurance and explained the coverage breakdown step by step. I've visited four dental offices in the past year, and no one else has ever done this, all of the other front desk I spoke to brushed off these questions and only tried to persuade me into buying more of their services. Second, my hygienist, Samantha, genuinely cares about her patients. She did my cleaning in a super gentle way, and she kept asking me to let her know immediately if I felt any discomfort during the process. Last but not least, Dr. Liu examined my teeth, noticed some bleeding, and suggested a partial deep cleaning only if necessary. This was by far the fairest advice I've received. At other offices, the first recommendation was always a full deep cleaning. Overall, my experience at Beacon Family Dental has been outstanding! Their transparency, professionalism, and genuine concern for patient comfort truly set them apart from other dental offices I've visited. I finally feel confident that my dental health is in trustworthy hands, and I will absolutely continue coming here and recommending them to friends and family.

Be careful of billing fraud!…read more I visited Beacon Family Dental a month ago for re-cement of my implant. Because they were not sure whether insurance would cover re-cement, they charged me $236 onsite for the full price of re-cement and promised would refund me if the insurance does cover it. A week later I received statement from my insurance showing they did cover most of the re-cement. I waited for another month for the refund but didn't receive any, so I reached out to the dental office. I am attaching their response below. The last message sounded very unprofessional and rude to me. To justify no-refund, they then resubmitted an additional claim for implant maintenance and charged $315. However, they never mentioned this service to me before, not to mention "told you insurance won't cover it". They charged me upfront $236 which was the exact full amount they submitted for re-cement but nothing else. I never requested for or was aware of the "implant maintenance service". It sounded like a makeup thing they came up later to deny the refund. Very disappointed at the staff's dishonesty.

I have gone to this office a few times and the doctors & staff were really on top of things! I…read moreliked the place and the care I received. My whole family has been regular patients in this place. Recently, we received a very rude reminder about dental cleaning and a threatening message that if we don't schedule our last cleaning for the fiscal year, our account will be deactivated! What is that supposed to mean? I don't understand what kind of business this place is running if they think these kind of messages are going to bring more clients?! Quite the opposite! It is unheard of hygiene appointments to be required so patients can keep their account active! Usually, dental facilities and private offices send friendly reminders for the patients to take advantage of a covered by insurance dental cleaning since there are only 2 per year. The manager needs to really apologize to all patients who received this kind of unpleasant email or text message as this is really unprofessional and totally unacceptable! After all, there are at least 30 other dental offices in the areas near by Newton Corner, Watertown, Brighton and Waltham. This kind of treatment of the patients would completely drive them away! Unbelievable!!!

The dentists here are fantastic. I have a complicated health condition and they were on top of…read morecurrent treatment, protocals and care. They're gentle when they need to be and compassionate. I so appreciate their excellent care.

I was with Woburn Family Dental for four years and really loved them at first. The dentist, Dr…read more Saroha, was amazing and went out of her way to deliver friendly, pain-free, tooth-sparing dentistry. I even recommended them to my parents who both signed up. Then weird things started happening. I got billed for work that wasn't performed, they tried to charge me for x-rays clearly covered by my insurance, doubled-down and said I owed them money when I insisted it was covered, and then claimed "they deal with so many insurance plans they can't keep all of them straight" when I finally pulled up the plan myself and showed them. My parents got hit with "lab fees" that their insurance company said should have never been charged under their contract with the dentist. Lots of other "billing errors" that. Once is a mistake, but something was off basically every visit. Oh! And you get a "billing fee" every time their office screws up, which is fun. If I were a conspiracist, I might say that the office is struggling and they're trying to sneak in extras that patients are unlikely to notice. However, it can also be explained by a few bad hiring choices for office administrators. When I left the practice, I called to get a copy of my x-rays for the new dentist. The office assistant sent a collection of THUMBNAILS of the x-rays. Like, tiny grainy pictures for the new dentist. They got angry and insisted that they couldn't get me any other format, and that the files were just really small when exported and that they had never had an issue with it before. After some heated back and forth, the office assistant described the menu she was seeing in the software, I suggested things she could try to export them, she finally exported the images individually as high-resolution jpgs and sent them to me. Seriously, they hired morons. My family and I have left the practice.

This is a truly high quality dental services place. The people are very friendly and professional…read more Dr. Saroha was very informative and gave me a thorough assessment of the state of my teeth with a clear set of priorities and a path forward. Her work on a crown was very meticulous and she crafted an excellent piece of work which improved my smile significantly. Her assistant Marlina is one of the most skilled dental assistants I have met. Her pleasant demeanor and attentive preparation of all phases had a very soothing effect. Margaret the hygienist prepared me for the thorough assessment of my teeth and offered a careful and gentle cleaning. All in all, I highly recommend the Woburn Family Dental

In today's world, where everyone wants to maximize earnings and rush into things, I feel blessed to…read morehave a dentist such as Dr. Chiou. He is extremely talented, and truly cares about his patients. He's one of a kind! The office space is inviting. He's staff amazing. Thank you Dr. Chiou! ​​​

If dental phobia has been stopping you from going to the dentist for years, think no further and…read morecall this practice! I am absolutely amazed by everyone at this office. From the receptionist/ scheduler Karen, to the hygienist Alex, and of course the dentist, Dr. Chiou. Every point of contact I made has blow me away with their friendliness, professionalism and knowledge. We moved to Newton right before the pandemic and we have been looking for a dental practice for our family to call home. I came here after having not the best experience in another practice (which took all the courage in me to get to), I thought I'd give this highly rated practice a shot and get a second opinion. I am so glad I did. Dr. Chiou picked up the phone and spoke to me PRIOR to my appointment and gave me an overview of what dental work might be needed after looking at my X-rays. After learning about my absolute fear of Novocain, he reassured me that everything was going to be ok. The hygienist Alex was actually the one who gave me the Novocain, and performed my deep cleaning and she is amazing- skilled, patient and gentle. She made my whole experience beyond bearable and frankly, painless! The office is modern, clean, and awkwardly calming for a dental office. I have even sent my husband in and he couldn't be more happy and impressed. Thank you again, everyone at Newton dental group!

Unfortunately I had not been to the dentist in a while. So I went in for a cleaning. The staff was…read morewelcoming and very professional. My Cleaning went very well and was way easier than I ever remembered. This is a very clean environment with state-of-the-art equipment. The doctor explained everything to me so I completely understood how my teeth were doing. All these things combined helped put me at ease. I highly recommend going here. I can't believe I'm going to say this, because who likes going to the dentist... but I will definitely definitely be going back there. Thank you!

When I asked for an earliest appointment, the receptionist responded rudely that it is her job to…read moreown the calendar and book appointments and would've told me if there was an earlier appointment. I have positive experiences with dentist but the receptionist could have responded in a polite way.

For my first appointment, I was given a hygienist that was going to dental school to become a…read moredentist. Also, I asked for my dental records to be transferred to another office and they emailed them without any password protection - a HIPPA violation! My wife requested a certain dentist at her visit and at the day of the visit, he was not scheduled to be in the office that day.

TL;DR: Go elsewhere, if possible…read more Went here for a couple years as my first dentist in Boston. Was fine for most of it (routine cleanings, a filling). Front office was kind, my first hygienist was nice. My dentist and hygienist were changed on me without notice, and neither of them introduced themselves to me (I still don't know what the dentist looks like or what his name is). Further, the new hygienist used a tool during a routine cleaning that broke off a piece of my tooth. He asked if "that crack [has] always been there", to which I replied "no." Come to find that I require a crown. In my back and forth with the office over this, I find that the hygienist had written in his notes that I came in with the crack. His notes state that I said "I think one of my teeth broke", which is patently false. When confronted with this, the dentist refused to believe me or cover any part of the now required procedure. More than the confusion over the cause of the crack in my tooth, it really worried me that the dental notes written at this place don't align with reality: that's scary, as they aren't things I review at every routine cleaning. Icing on the cake: I asked for my dental records to move on to a new dentist, and they sent me the dental notes for a different patient, casually violating HIPAA. Go at your own risk.

My family and I have been coming here for years since my childhood, and we couldn't be happier. The…read morestaff is friendly, professional, and always makes us feel comfortable. Dr. Hunter is gentle, knowledgeable, thorough, and he takes the time to explain everything along the way. I truly trust his practice my with my dental care -- highly recommend!

I came here on a recommendation from a friend that also has problematic teeth. As someone who's…read morereached the stage where the childhood dental work is all cracking and falling out, I needed someone I could trust. I've seen two different hygienists, and let's be honest, they are one of the biggest reasons to choose a dentist office. You see the hygienists the most and they are the difference between a sore mouth, a gross facial, and a pleasant experience. I liked both the hygienists and found them friendly, gentle, and left me feeling clean.