Dr. Simon has been my dentist for 20 years, and I am glad to have a dentist I trust. I recently…read morevisited her new Belmont office and the care I received during the visit was outstanding as always. Also, I was impressed by her new office-- the quality of her staff, the technology she's invested in, and the fact that there is parking in front. Dr. Simon is experienced, compassionate, and deeply invested in her patients' wellbeing and results. She also cares for several members of my family, and my mom, in particular, couldn't be happier with her work. I highly recommend Dr. Simon.

So far, not impressed with the new dentist. Love my hygienist, but I feel like the new dentist is…read moretrying to 'upsell,' which is a large problem to me. Office staff has changed, and the front desk seems snarky.

Great care and gentle touch by Dr V. Office staff is helpful…read more. Very busy office but Dr V takes time to explain what he is doing. Very competent staff and hygienist .

Dr George and his team are amazing. For almost twenty years my kids, husband and I have been going…read moreto Dr George and his dental hygienist Debbie. And Theresa is the most caring front desk coordinator you'll ever meet. They are gentle, professional, and we've never had an issue with the work performed or scheduling/rescheduling appointments. This morning in the waiting room there was an extremely rude gentleman (maybe he didn't have his morning cup of coffee?) and the team handled him with dignity and grace. I can't say enough good things about Dr V.

The staff are amazing and they understand the needs of their patients and their approachable and…read moretheir kindness shows in the work they do.

I hear wonderful things about the dentists. My review is of the office staff. I called a while ago…read moreand was placed on the waitlist. I never received a call back. I called again and was told I was called (I wasn't and can prove it with phone records). I was told they weren't taking new patients but would make an exception and put me on the waitlist...again. And you can guess....they never called...again. Disappointing experience-good luck with the office staff.

I am frustrated by the lack of explanations and potentially unnecessary drilling they wanted to do…read more They told me I had six cavities, this surprised me so I consulted another dentist. That dentist said that they would recommend only one filling, that the others had weakened enamel but not to the point they recommend fillings as tooth material is better. (That dentist also didn't want to replace a filling that I repeatedly questioned as it's sensitive, and explained why. I felt a lot more comfortable elsewhere) Mainly also annoyed by the lack of response I got from them when trying to figure out a miscommunication where I was told a lower number then saw the treatment plan for more cavities. The cleaning was fine but the rest was bad and made me stressed.

It is one issue after another with this practice. Beware, your dental visit does not end after you…read moreleave the office. Be prepared for lost time, money, and patience with their poor insurance and billing practices. These include billing your visit as out-of-network even though it is verifiably in-network, and receiving bogus bills months later and getting yelled at by office staff that "you signed paperwork that you'd be responsible for any payments not covered by insurance" and then, after numerous attempts, having office staff tell you that it was their error after all and everything was covered by insurance. Reading over other reviews, it seems like they have the same systematic practice across patients. For my experiences, it's at the level of questionable billing and insurance practices, but for other patients it sounds like they are making bogus claims about dental issues when second opinions suggest they don't exist. The common theme, in my opinion and shared by other reviews, is that the bottom line is "money" rather than "patient care." I have asked to talk to a dentist about the poor billing/office staff experiences and was never contacted. For those who care to go beyond a yelp review for this particular practice, consider making your voice heard: https://www.mass.gov/info-details/file-a-complaint-against-a-health-care-professional-or-facility#:~:text=+-,Online,Washington%20Street%2C%20Boston%2C%20MA%2002108

I love Arlington Family Dental. I find them to be very professional and extremely knowledgeable…read more Also, they have saved me time and money. I highly recommend.

This is an amazing dental practice with an amazing staff all around. Dr. Wang is a gentle, kind,…read moreperfectionist in her work. She helps you decide what treatment options are best for you and never over treats the way I've seen some other dentists do. Her colleagues and staff are amazing They are extremely kind and knowledgeable. They are compassionate toward their patients and just as thorough and passionate about the work they do. I highly recommend this practice.

Such an average/older looking dental office yet such great dentists!…read more Saw Dr. Grace for fillings today, amazing experience. She not only took care of my fillings, but even polished and took off the stain I had on a few teeth from having braces decades ago. no one else I've seen before cared to tell me or do it for me. She informs you of everything she's going to do, push the teeth, you'll feel something sour in your mouth, etc. So you know exactly what to expect and wont be surprised. I really enjoyed my visit today, left so happy. Saw Dr. Grossman in the hallways too and he asked if I needed help, seems like a nice dentist also! I'm liking this office more than any other dentists I've been to and this is only my second visit.

Dr Grossman has been the primary Dentist for my family members for many years. He and his fantastic…read morestaff are professional, knowledgeable and friendly. I highly recommend Dr Bob Grossman!

As a traveling healthcare worker whose regular dentist is located in California, I was desperate to…read morefind a local dentist after a 19-year-old filling fell out from my tooth before I left the country on vacation. I lucked out in finding Dr. Lawnicki on the ZocDoc app, which made booking easy. I was able to get an appointment the morning of my trip, and everyone at Dr. Lawnicki's office made what would have been an otherwise stressful situation a total breeze. I love that this dentistry office is located in what I presume to have formerly been a home, so upon walking in, there's that homey feel right off the bat. To top it off, the entire staff appeared to get along like family would, which was another plus for me. My entire experience here was quick and painless, and I loved every interaction I had. I'd definitely recommend Dr. Lawnicki for those looking for a dentist in the area.

My entire family goes to Dr. Lawnicki, and she and her staff are hands down the best dental…read morepractice that I have ever experienced. I have incredibly sensitive teeth, and they always make sure that I am comfortable in all procedures. She is also great with my four-year-old daughter and very patient. I would never go anywhere else.

Dr. Michael Fitzpatrick DMD 22 Mill Street Arlington, MA…read more02474 781-646-4822 https://www.facebook.com/fitzpatrickdmd Another high-quality dental job performed by Dr. Fitzpatrick and his team. Dr. Fitzpatrick uses the highest level of technology and for visits that would previously occupy three different days on your calendar can now be done in one visit. It was convenient, fast and a meticulously crafted crown was installed to a perfect fit. Glad I stayed with Dr. Fitzpatrick because my time as a patient has paid many dividends over the years as a result. Thank you, Dr. Fitzpatrick.

Two stars based purely off of the office experience with scheduling and billing. Unfortunately, the…read moreoffice staff is really the face of the practice, and this one needs a lift. I've been going to Dr. Fitzpatrick through a friends recommendation. My first experience was wonderful, my second and third left little to be desired. My cleaning was canceled an hour beforehand because the hygienist called out. No problem. I get rescheduled the next day. An hour before, phone call again to cancel, I refused and told them to inconvenience someone else that I needed my appointment. After checking with the dentist, he chose to see me. The next appointment, I paid my estimated share out of pocket that was assured to me was "dead on" and if anything I would get a refund. One week later, the office sent me a notice saying I wasn't covered. After calling the office, they couldn't provide a claim number and repeated I was denied. I called my dental insurance, they never filed a claim!!! I was covered, they were just lazy. I had to call the office again and make them file the claim. One month later, I receive another bill in the mail. Finally all the claim information was finally on there, but there was a bit of an unexpected charge due to already paying. I called the office to verify I actually owed the money and it wasn't another screw up, only to be met with they didn't know. Here again I wait. Save the headache and choose another practice. Nothing is worse than the anxiety of unpaid pills and dishonest business practices. You won't be seeing a double payment out of this kid! That's why insurance companies provide eob's and allowable billed amounts.

This review is specifically about the front desk staff. If I could give 0 stars for that…read moreexperience, I would. Everyone else in the office has been great, but the front desk staff completely ruined the experience. The woman at the front desk is extremely rude and disrespectful. She repeatedly interrupted me and would not even let me finish my sentences while I was trying to ask a simple question about my bill. It was very frustrating and unprofessional. At one point, the other male front desk staff member had to step in and offer help because he could clearly see what was happening and seemed to feel bad about the situation. I appreciated his willingness to help, but it should never have had to get to that point. I also spoke with another person who had a horrible experience with the same individual at the desk, so this clearly does not seem like an isolated issue. Patients should be able to ask questions about their charges without being spoken to in an aggressive or dismissive way. It creates a very hostile environment and reflects poorly on the entire office. I hope management takes this feedback seriously, because the rest of the office staff has otherwise been very good.

** This review is for the Cleaning service provided by Rhonda **…read more I believe this was the first time I had cleaning done by Rhonda in Arlington, MA's office. She was very thorough, detail orientated and nice. She explain things to you and provide guidelines when needed. Her work was gentle and will use proper force when needed. One of my best cleaning experience at Michael Garber's office so far.

I called specifically to get a tooth extraction for a child under 12 with sedation. The whole point…read moreof making the appointment was to get this done. 2 weeks I called, asked if they had gotten the referral, is they got the X-rays, I was assured that they could do the procedure. I took a day off work to take my kid there and take care of him after. 2 hours before the appointment they called to tell me they cannot do sedation for a child under 12.

The assistant was so incompetent she was unable to take X-rays. I left without seeing the dentist.read more