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    Robert Grossman, DMD

    4.7 (7 reviews)

    Services - Robert Grossman, DMD

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    Dental Associates of Arlington

    Dental Associates of Arlington

    2.6(35 reviews)
    0.6 miArlington Center

    I am frustrated by the lack of explanations and potentially unnecessary drilling they wanted to do…read more They told me I had six cavities, this surprised me so I consulted another dentist. That dentist said that they would recommend only one filling, that the others had weakened enamel but not to the point they recommend fillings as tooth material is better. (That dentist also didn't want to replace a filling that I repeatedly questioned as it's sensitive, and explained why. I felt a lot more comfortable elsewhere) Mainly also annoyed by the lack of response I got from them when trying to figure out a miscommunication where I was told a lower number then saw the treatment plan for more cavities. The cleaning was fine but the rest was bad and made me stressed.

    It is one issue after another with this practice. Beware, your dental visit does not end after you…read moreleave the office. Be prepared for lost time, money, and patience with their poor insurance and billing practices. These include billing your visit as out-of-network even though it is verifiably in-network, and receiving bogus bills months later and getting yelled at by office staff that "you signed paperwork that you'd be responsible for any payments not covered by insurance" and then, after numerous attempts, having office staff tell you that it was their error after all and everything was covered by insurance. Reading over other reviews, it seems like they have the same systematic practice across patients. For my experiences, it's at the level of questionable billing and insurance practices, but for other patients it sounds like they are making bogus claims about dental issues when second opinions suggest they don't exist. The common theme, in my opinion and shared by other reviews, is that the bottom line is "money" rather than "patient care." I have asked to talk to a dentist about the poor billing/office staff experiences and was never contacted. For those who care to go beyond a yelp review for this particular practice, consider making your voice heard: https://www.mass.gov/info-details/file-a-complaint-against-a-health-care-professional-or-facility#:~:text=+-,Online,Washington%20Street%2C%20Boston%2C%20MA%2002108

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    Dental Associates of Arlington
    Dental Associates of Arlington
    Dental Associates of Arlington

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    Michael F Fitzpatrick, DMD

    Michael F Fitzpatrick, DMD

    4.5(6 reviews)
    0.6 miArlington Center

    Dr. Michael Fitzpatrick DMD 22 Mill Street Arlington, MA…read more02474 781-646-4822 https://www.facebook.com/fitzpatrickdmd Another high-quality dental job performed by Dr. Fitzpatrick and his team. Dr. Fitzpatrick uses the highest level of technology and for visits that would previously occupy three different days on your calendar can now be done in one visit. It was convenient, fast and a meticulously crafted crown was installed to a perfect fit. Glad I stayed with Dr. Fitzpatrick because my time as a patient has paid many dividends over the years as a result. Thank you, Dr. Fitzpatrick.

    Two stars based purely off of the office experience with scheduling and billing. Unfortunately, the…read moreoffice staff is really the face of the practice, and this one needs a lift. I've been going to Dr. Fitzpatrick through a friends recommendation. My first experience was wonderful, my second and third left little to be desired. My cleaning was canceled an hour beforehand because the hygienist called out. No problem. I get rescheduled the next day. An hour before, phone call again to cancel, I refused and told them to inconvenience someone else that I needed my appointment. After checking with the dentist, he chose to see me. The next appointment, I paid my estimated share out of pocket that was assured to me was "dead on" and if anything I would get a refund. One week later, the office sent me a notice saying I wasn't covered. After calling the office, they couldn't provide a claim number and repeated I was denied. I called my dental insurance, they never filed a claim!!! I was covered, they were just lazy. I had to call the office again and make them file the claim. One month later, I receive another bill in the mail. Finally all the claim information was finally on there, but there was a bit of an unexpected charge due to already paying. I called the office to verify I actually owed the money and it wasn't another screw up, only to be met with they didn't know. Here again I wait. Save the headache and choose another practice. Nothing is worse than the anxiety of unpaid pills and dishonest business practices. You won't be seeing a double payment out of this kid! That's why insurance companies provide eob's and allowable billed amounts.

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    Michael F Fitzpatrick, DMD - 22 Mill Street Professional Building

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    22 Mill Street Professional Building

    Michael S Garber DMD

    Michael S Garber DMD

    3.3(15 reviews)
    1.9 miArlington Heights

    This review is specifically about the front desk staff. If I could give 0 stars for that…read moreexperience, I would. Everyone else in the office has been great, but the front desk staff completely ruined the experience. The woman at the front desk is extremely rude and disrespectful. She repeatedly interrupted me and would not even let me finish my sentences while I was trying to ask a simple question about my bill. It was very frustrating and unprofessional. At one point, the other male front desk staff member had to step in and offer help because he could clearly see what was happening and seemed to feel bad about the situation. I appreciated his willingness to help, but it should never have had to get to that point. I also spoke with another person who had a horrible experience with the same individual at the desk, so this clearly does not seem like an isolated issue. Patients should be able to ask questions about their charges without being spoken to in an aggressive or dismissive way. It creates a very hostile environment and reflects poorly on the entire office. I hope management takes this feedback seriously, because the rest of the office staff has otherwise been very good.

    ** This review is for the Cleaning service provided by Rhonda **…read more I believe this was the first time I had cleaning done by Rhonda in Arlington, MA's office. She was very thorough, detail orientated and nice. She explain things to you and provide guidelines when needed. Her work was gentle and will use proper force when needed. One of my best cleaning experience at Michael Garber's office so far.

    Robert Grossman, DMD - generaldentistry - Updated May 2026

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