He did a wonderful job on my chair.It so well done and he did it so quickly. I would highly…read morerecommend him for reupholstering. Very pleased.

destroyed my home do not hire! He is horrible at floor tile sloppy and uneven lay of underlayment…read more He made a dangerous contraption for a sub floor repair, that was held together with painters tape and a few screws. He made damages to my bathroom sink on removal and damaged my sub floor directly in front of my stove. He either poorly mixed the mortar or mixed it with other product than Schluter and ruined 550 dollars of underlayment and caused us to have to demo the mortar. He is knowledgeable of all the damages his company made and has refused to return our money. horror story don't do it!

I had Greener Steamer come out today and clean carpets in 4 rooms. Excellent customer service,…read moreextremely professional, and extremely detailed on their job. I had several large stains that I never thought would be removed but, they removed the stains completely. I would recommend Greener Steamer to anyone.

Unfortunately, I can't recommend Greener Steamer based on my experience…read more We hired them to clean carpet at one of our properties. After the initial cleaning, there were still visible spots remaining and a strong urine-like odor that had not been resolved. We contacted the company, and to their credit, they agreed to a follow-up visit. The purpose of rescheduling was so I could meet the technician on site, point out the remaining problem areas, and review the results together. That never happened. There was confusion regarding the technician's arrival time, and by the time I arrived at the property, no one was there. As a result, I never had the opportunity to walk through the concerns with the technician. I followed up with the office asking what areas had been treated and requested the technician's notes so I could understand what work had been performed. Rather than addressing those questions, I was simply told the follow-up was a "courtesy" and that there was nothing more they could do. I understand that not every stain can be removed, especially on an older carpet. My disappointment is with the lack of communication and the way my concerns were handled after the service. I expected a discussion about what was and wasn't possible--not to have my questions dismissed. Based on this experience, I would not use their services again.

We purchased LVP flooring 4 years ago. It is disintegrating,…read moreeven in places no one walks, randomly throughout the 2,000 sq ft we purchased and they installed. America's FS tells us it's the manufacturer's problem, the manufacturer states the "wear layer" (clear layer over the top) is the only warranted component. Do not buy from AFS, and do not consider LVP, you'll regret it and have to have it replaced.

I needed the carpet removed from my stairs and replaced with hardwood because one of my cats used…read morethe carpet stairs as his scratching post. I visited America's Floor Source a couple of times, then had a conversation with one of the sales reps. I was pleased to know that there was financing available if needed and the rep agreed to come to my home to see the work I needed. She came and measured; then called and came back because she wanted to double-check the color she had chosen. That was a good thing, because in a different light, she was able to get a more accurate view of the color (we were matching what would be on the stairs to what I already have on my gound floor.) She ordered the wood and it took about a month to get in but once in, AFS called and set up the work date. I paid half of my total cost to get the wood ordered, and completed the purchase once the appointment for installation was made. I was given the date for the install and was told that the crew would be at my house between 8 and 11. They arrived right at 8. The "crew" was two men, neither of whom spoke English, but when I tell you they were professionals in the highest sense of the word, I don't do them justice. They came in, got the lay of the land, took the carpet up, and got to work, preparing the stairs and the hallway, sanding where there needed to be sanding, and letting me know the whole time what they were doing and why. They laid that hardwood with love and pride. The job took all day (they thought it would take 1/2 day) and when they were done, they totally cleaned up the work area. They took the old carpet away, swept up all dust inside the house and in the garage, where they worked, and then, as they left, reminded me to close the garage door. All of this might sound like a bit much, but I've had work done in my house in several areas, and good service as well as good workmanship has been hard to find. These guys were perfect!!!!! And the stairs/floor are gorgeous! I recommend America's Floor Source. I would use them again in a heartbeat!

Hello, we are the SCALES Family " this was our first experience, trying true clean carpet and…read moreTile-( great quality) our experience with true clean carpet was very truly dirty at the bottom of the stairs" especially on the side door,and Jacob Blain got it as clean as it was before we moved in ....Jacob Blain is a great pleasant experience person everything was very truly amazing so when I need a cleaning I'll be calling you guys for a second cleaning, I would definitely recommend the technician ( JB) he's the Man...... THANK YOU AGAIN TRUE CLEAN CARPET AND TILE GREAT OPPORTUNITY GREAT CLEANING GREAT PEOPLE GREAT ON POINT GREAT EXCELLENT PRICES COME ON PEOPLE LET'S DO THIS ..... R Scales

Thank you Jacob for cleaning my carpet. It looks amazing! I will always call your company for…read morefuture cleaning.

I used America's Floor Source to install both carpet and LVP in our basement to help finish the…read morespace. Having initially gotten a quotation from Empire, we had a bit of a sense of what to expect in the sales process. Overall, the company did install great carpet and LVP in my home and were quite quick to do so. The installers helped to confirm my LVP was being installed in the direction I wanted and worked quickly, completing the jobs in a few hours. The only reason I didn't provide a 5-star review was for the reasons below: 1) Our sales representative was fine overall, but wasn't the fastest in responding or when I inquired about potentially putting a different pattern of flooring (e.g., planks placed in herringbone), he mentioned he had seen it, but didn't really offer it as an option. 2) The installation team left quite a bit of dust/shoeprints throughout my main floor in getting to the basement. Most other contractors in my home always bring drop cloths to avoid this. 3) We had just had our other contractors complete painting of the walls the previous week and after the installation team we had quite a few marks/scratches on the walls, some spanning multiple feet. 4) When the LVP team showed up and realized they didn't have enough materials, they asked me where they should leave unfinished - I feel like I shouldn't have been involved in the process. I paid for a completely floored basement, I shouldn't be involved in picking which areas are left undone. Still, Tim, their installation manager, did reach out after I reported the issues and was very gracious and willing to either schedule teams to come out or compensate us for our trouble. While I was able to resolve the issues above myself fairly easily, so didn't take him up on his offer, the fact that the company offered it was something I very much appreciated as all contractors will eventually run into issues, but it's how they respond that really makes the difference. Overall, I would likely use America's Floor Source again when we have flooring needs.

Did a terrible job and was extremely costly. Did not tell us that this would lead to more…read moreexorbitant costs, didn't match the aesthetic we wanted, arrived super late, didn't bother to ask us questions to make our experience better beforehand, and looked inconsistent. I reached out with concerns and was ignored by the salesperson, Rick. Pay with credit card, not check.

We were immensely impressed with AFS. Garth came to our house with all of the flooring samples,…read moremeasured, quoted and answered all of our questions. Lexy was prompt and excellent with follow up questions and scheduling. The installers did a thorough job and moved all of our heavy furniture. We would definitely recommend AFS!

Our realtor highly recommended America's Floor Source when we expressed interest in updating the…read moreflooring in our condominium that we are preparing to sell. We were given the contact information for John Lowry. We reached out to John via text message, and he got back to us quickly and set up an appointment to meet with us at our condo. John arrived with a large variety of samples, and he made informed recommendations about practical floor options to best update all of the rooms in our condo. During this same visit, John measured all of the rooms and helped us decide on both carpeting and hard flooring in under two hours. Written estimates were provided to us via email before the end of that same day. We were able to schedule installation within a couple of weeks. We probably could have had the installation scheduled even sooner, but we had painting that we had scheduled to complete first. We were no longer living in our condo when the installation occurred. Everyone involved with the installation easily worked with our realtor, who was on-site to grant access to the condo, and with me via telephone. We were very pleased with the final results. I'm sure that the reasonable expense of updating the floors will pay off once our condo goes on the market.

I do not recommend this company. My runner, which cost over $3,500, was installed damaged. Yoder &…read moreCo. came out and trimmed the carpet with scissors, then claimed that the rest of the damage was a natural occurrence due to the material of the carpet. This is clearly not the case and I expect more accountability for their product.

Our neighbor (who has beautiful floors) recommended Budget Carpet and Flooring to us because they…read moredid such a nice job for her. We live in a third floor condo downtown so we were thrilled to find a company that came so highly recommended and that had been able to deal with some of the complexities associated with our building. We made a call and they sent someone out to measure our floors. He was very courteous and thorough and made a map of the dimensions. He was able to do it in a way that gave us many options because we could have opted for different flooring for the halls than for the bedrooms, for example. Once he did the mapping, he told us to check out their showroom so we could choose our flooring. We went out to the showroom located in Clintonville area. When we arrived, we met a friendly lady in the showroom who explained all of our options to us. She pulled our file so that when we selected our floor, she was able to give us an estimate. She was very frank with us and I really appreciated it. She was very honest about ways that we could save money and did not push us into more expensive options. She worked with us to get us the best flooring at the best price. We made our selection and they called us about a week later to set up installation. Two gentlemen then came to our place and worked hard at putting in our new carpet. They were very efficient and moved our furniture for us for a small fee so that we didn't have to worry about it. We were super pleased with the end result. Our carpet is beautiful and plush. We will definitely use them again in the future!

If you don't know about Fire Dawgs, you are really missing out on a wonderful local service. I…read moreused them for an apartment move-in a few weeks ago and was impressed by their courtesy and professionalism. I was late getting into town with a full truck-load of furniture and boxes. They met me at the door when we pulled in and worked tirelessly to get me settled, with furniture exactly where I wanted it, my bed assembled, and boxes handily stacked where requested. I will definitely recommend this company to anyone needing good strong guys willing to work hard to make your move as smooth as possible. Bravo to all of them.

Was very impressed with the professionalism and courtesy of the guys who removed my furniture. Very…read morefriendly and respectful of surroundings. I would highly recommend their services.