Thieves...I think one star is generous. They came to do a simple job that should have taken 1 or 2…read moreplumbers a couple hours. Then they gave us a bill for almost $2000 in labor. 2 plumbers for 4 hours to 'troubleshoot' that cost us 1000$, and 4 plumbers for 4 hours the next day. The owner of the company refused to talk to us. He credited us 4 hours for 2 plumbers but our bill was still over 2k and way more than the repair was worth. Also the plumbers never called us to approve the repairs and cost. They just racked up hours on our backs and the boss stood behind them. To add insult to injury they tried to charge us a late fee on the bill after they were the ones to never call us back. We will never use them again and recommend that you use any other plumber but them

I would have given them a zero star if I could. Our tankless water heater developed a leak. A…read morePhoenix technician came out and confirmed there was a leak and told me somebody would call with an estimate on a replacement. After two weeks of waiting, I ordered the hot water heater from Lowe's and had another plumber install it. The the plumber charged $250 and the unit cost $1100. The total was less than $1400. I just received a bill from Phoenix $161.25 for the technician's trip to confirm that I had a leak. The estimate on the bill to have the water heater replaced with parts and labor by Phoenix was $4425. Tell me why anyone would hire them ?

These guys are a nightmare. They overcharge hugely and they do terrible work and then when you…read morecall them on a warranty charge they charge for that also. DO NOT USE THEM. They now go by the name 'the Plumbers' v Hawk Mechanical but they are bad news. They charged us thousands of dollars; we are in court w them now; avoid them like the plague.

These guys now call themselves THE PLUMBERS. apparently they changed their name because their…read moreratings are so terrible. These are the worst scam artists in town. They charge hundreds and thousands of dollars on service calls. Their workers aren't allowed to speak to customers about how big the bill is getting and the owner, MAX, will not speak to anyone. He gets his poor female staff to take the heat. The workers, Ben and Mel (the woman who answers the phone) hate each other. It's sheer hell. I wish to god I had done a search for their *address* and phone number rather than their name. Please please don't use these people, use ANYONE else. I hope I save someone from being scammed as I have been.

A mom and pop type company. Very unprofessional and basis decisions off of emotions. Not the way to…read moredo business. The business probably got passed down from another generation. They seem pretty uneducated. Def wouldn't use them!

Really like the service and work. Jesse came the day before the 4th of July. Nice guy and great…read moreservice! Will call them again.

Greg, who owns the company, was professional and explained what was involved with the installation…read moreof the garbage disposal and faucet. He also capped a gas line that we needed done. He came when he said he would, and accomplished the tasks quickly and efficiently. I highly recommend Rowehawk for any plumbing needs!

I wish I met Greg earlier during my new construction project in Santa Fe, because the original…read moreplumber I hired made many costly mistakes. I hired Rowehawk to fix all the plumbing problems and he did so. I would highly recommend, and will be using Greg for future projects.

Overcharged for putting in app. 2 lbs of Freon in mini-split. $500…read moreInsisted there was a leak after THEY installed it just two years prior. They only care about making money.

ReliableTech won't call me back for routine service on the air conditioning system ReliableTech…read morerecently installed. This Trane system is very nice and technical and needs routine maintenance with a code that it's been done - but ReliableTech will not return my phone call or my request for support on their website. I hope it doesn't shut off like it did last year - we shouldn't be dealing with summer heat just because we cannot arrange for service for this "smart" air conditioning system.

Our tech, Jared, was on time, polite, knowledgeable, provided photos and explained repairs needed…read more Very happy with his service.

Was quoted $11k to replace an existing air conditioner that had a leaky pan. The unit was quoted at…read more$2000 and labor at $9000! There was almost no description of what the labor was for and when I asked i was told by sales they just deliver the quote not the price. Obviously they didn't want the job.

My heater quit, in the middle of Thanksgiving weekend. I contacted three different well known…read moreheating repair companies to compare costs and ability to help with no heat over a holiday weekend. The best price, most professional response and detailed invoice and warranty was Air Conditioning and Heating Service in Santa Fe. The heater was replaced by professional, competent, and courteous technicians. They arrived on time, and gave an accurate estimate on what it would take to complete the replacement. Their cost estimate was also accurate. For future AC and heating repairs, I will use this company. Highly recommend.

I called the service about a broken thermostat and they told me they charged $125 / hour but would…read morecharge less than that if it took less time. The guy came out and said he couldn't figure out what was wrong but could replace it. I told him I would do some research on different thermostats. He came back and it took about 10 minutes to install the thermostat. Somehow this came out to $255 total, including 2 x 45 minutes of travel time counting towards labor time. When I asked him why he was overcharging me his response was "I don't set the rates." Total bait-and-switch ripoff. I would avoid this one.

I called Roadrunner for an emergency heating repair and they were able to send someone our within…read more90 minutes. Unfortunately, we needed a part that couldn't be sourced until the next day when the heating supply company was open, but they promptly purchased the part and came to install it. Everything is working fine now. Props to Monte and Gus for the team effort to get the heat working for us. Both were very friendly and professional. The price was also very reasonable. Very satisfied and will be calling them the next time I need HVAC help.

Gus came out for our semi annual maintenance and he was terrific! The best tech we've had. Very…read morethorough, professional and a great personality. Thank you!